KDN Microsoft D365 CE Solution Architect

Job description

About KDN (KPMG Delivery Network)

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a is a a global organisation that supports KPMG member firms in delivering global priority solutions to their clients across a number of different industries. KDN helps to enable growth, improve economies of scale, and discover new ways of collaboration and working.

You’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to KPMG's clients, and driving positive change in the communities we serve. You’ll be assisting KDN to accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

Role summary

This position is for a KDN Microsoft Solution Architect who is self-motivated, experienced, and skilled, to join the KPMG Delivery Network, a part of KPMG International. This role is responsible for driving pre-sales solutioning for Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform offerings. The architect will lead proposal development, create solution blueprints, and make Fit-to-Purpose design choices across all CE modules and Power Platform components to deliver scalable, innovative solutions.

How will you make your mark?

• Lead end to end pre-sales including RFP response, estimation, solution blueprint, architecture design and implementation plan for D365 CE modules including Sales, Customer Service, Marketing, Field Service, Power Platform, XRM and other latest Microsoft releases 
• Keep to date with latest Microsoft releases and to be on the forefront of designing solutions 
• Leverage other Microsoft stack like Azure service bus, ADF,CO-Pilot/ co-pilot studio, PowerBI, M365, Teams, Outlook, Viva suite and other accelerators/ISVs to design compelling solutions to create market differentiation 
• Develop Fit-to-Purpose design choices ensuring scalability, performance, and cost optimization. 
• Create solution blueprints, implementation plans, scope, assumptions, and dependencies. 
• Provide effort estimation and pricing models for proposals. 
• Design and deliver solutions using Power Platform components: Power Pages, Canvas Apps, Model-Driven Apps, Power Automate, and Power BI. 
• Ensure integration with Dataverse and other Microsoft ecosystem services. 
• Analyse competitor offerings and position our solutions effectively.
• Represent KDN Microsoft in wider KPMG global network, forums, webinars, and client workshops. 
• Publish whitepapers, blogs, and reusable solution assets. 
• Collaborate with Microsoft Fast track teams to ensure the proposed solutions are appropriate 
• Build strong network with key KPMG member firm contacts to drive impact for KDN advisory 
• Develop reusable assets /frameworks that creates market differentiation 
• Pre-pare and socialize delivery best practices, tools, templates and mentor delivery center colleagues globally 

This is the job for you if you have

• Expertise in all D365 CE modules: Sales, Customer Service, Marketing, Field Service. 
• Hands-on experience with Power Platform: Power Pages, Canvas Apps, Model-Driven Apps, Power Automate, Power BI, Azure, Dataverse , M365 etc 
• Experience with Copilot integration for Dynamics 365 and Power Platform. 
• Certifications: Microsoft Certified: Dynamics 365 Solution Architect Expert, Power Platform Solution Architect Expert. 
• Industry experience: Financial Services, Insurance, Healthcare, Industrial Manufacturing, E-Commerce/Retail. 
• Exceptional communication and presentation skills.
• Strong cross-boundary collaboration and stakeholder management. 
• Proven expertise in creating creative Industry/function solutions leveraging D365 CE and Power platform to deliver rapid POCs and Demos during pre-sales cycle 
• Existing Microsoft MVP for Fabric (Preferred) *Global travel up to 20% for Pre-sales opportunities and workshops and alliance engagements.  

KDN is Inclusive!

Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity and Equality to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honour individual priorities, and respect your choices.