Become an expert by learning from one

The KPMG Business Services Apprenticeship is a two-year programme where you’ll be fully supported with guidance from KPMG teams, as well as our external training provider, in everything there is to learn about Business Services.

KPMG’s Business Services (KBS) function is the single provider of internal business services, advice, and expertise to KPMG, structured around three groups:

• Business Partnering: Providing strategic support and insight to business leaders
• Centres of Expertise: Deep specialist expertise and delivery of transformation initiatives
• Operational Excellence Hubs: Delivering services and support that keeps our business running efficiently

This apprenticeship sits within the Operational Excellence Hubs (OEH), an innovative, agile and collaborative function that delivers services to support KPMG colleagues in the delivery of their work. OEH support the business through a variety of specialist teams, who work collaboratively to assist the business– dealing with customer queries, running day-to-day operations, managing records, generating reports and data, providing executive assistant and administrative support.

The KBS Apprenticeship programme is based at our Birmingham and Leeds office, you will spend at least two days per week working in office. The first year is based in Administration Services KPMG (ASK) supporting the delivery of core ASK services and project support. This varied experience will provide you with a unique and exciting opportunity to learn about the breadth of support that is provided to enable our colleagues and clients to succeed. On completion of your first foundation year, you may move into a different area of OEH for your second specialism year.

On this programme, you’ll develop a host of core skills to help you succeed in the workplace. From delivering and working on projects, developing a customer focused mindset, and learning how to work as part of a professional team. We’ll make sure you have the support you need to take on new challenges and thrive within a professional environment. You’ll have the opportunity to understand the work different teams do in the business, build a diverse range of experiences and grow successful networks – whilst working on anything from administrative support tasks such  as document production and travel arrangements to the recruitment of new talent and supporting firmwide projects.

Our firm’s hybrid working model balances the flexibility of working from home with the importance of collaborating and learning in offices or at client sites. We trust our people to be where our clients need them to be, with our client-facing colleagues working together in person as often as needed. You’ll be empowered by the technology that supports us to work flexibly and our collaborative offices spaces, building friendships and shared experiences, innovating and learning together.

Bring your unique perspective to our diverse community, and be empowered to grow, thrive and do work that matters.