Why a KPMG Business Services Apprenticeship?
The KPMG Business Services Apprenticeship is a two-year programme where you’ll be fully supported with guidance from KPMG teams, as well as our external training provider, in everything there is to learn about Business Services.
KPMG’s Business Services (KBS) function is the single provider of internal business services, advice, and expertise to KPMG, structured around three groups:
- Business Partnering: Providing strategic support and insight to business leaders
- Centres of Expertise: Deep specialist expertise and delivery of transformation initiatives
- Operational Excellence Hubs: Delivering services and support that keeps our business running efficiently
This apprenticeship sits within the Operational Excellence Hubs (OEH), an innovative, agile and collaborative function that delivers services to support KPMG colleagues in the delivery of their work. OEH support the business through a variety of specialist teams, who work collaboratively to assist the business– dealing with customer queries, running day-to-day operations, managing records, generating reports and data, providing executive assistant and administrative support.
The KBS Apprenticeship programme is based at our Birmingham office, you will spend at least two days per week working in office. The first year is based in Administration Services KPMG (ASK) supporting the delivery of core ASK services and project support. This varied experience will provide you with a unique and exciting opportunity to learn about the breadth of support that is provided to enable our colleagues and clients to succeed. On completion of your first foundation year, you may move into a different area of OEH for your second specialism year.
On this programme, you’ll develop a host of core skills to help you succeed in the workplace. From delivering and working on projects, developing a customer focused mindset, and learning how to work as part of a professional team. We’ll make sure you have the support you need to take on new challenges and thrive within a professional environment. You’ll have the opportunity to understand the work different teams do in the business, build a diverse range of experiences and grow successful networks – whilst working on anything from administrative support tasks such as document production and travel arrangements to the recruitment of new talent and supporting firmwide projects.
Our firm’s hybrid working model balances the flexibility of working from home with the importance of collaborating and learning in offices or at client sites. We trust our people to be where our clients need them to be, with our client-facing colleagues working together in person as often as needed. You’ll be empowered by the technology that supports us to work flexibly and our collaborative offices spaces, building friendships and shared experiences, innovating and learning together.
Bring your unique perspective to our diverse community, and be empowered to grow, thrive and do work that matters.
Capability: KPMG Business Services
Programme length: 2 years
Qualifications: Level three Business Administration Apprenticeship
At KPMG, everyone brings a unique perspective, and we want to ensure that you have the best opportunity to demonstrate your potential. We want to discover your individual strengths and attributes to help us to know whether you’ll enjoy working here and how you’ll thrive. That's why we’ve designed our application process to assess everyone’s potential and to ensure that you have the skills to succeed at KPMG.
You’ll generally be expected to demonstrate the following:
- 5 GCSEs* at A* – C or at 4 – 9 (inc. English Language and Maths), or for Scotland 5 Standard Grades at Grades A – C (inc. English Language and Maths)
As part of your application, you will be given the opportunity to share any extenuating circumstances that may have impacted your GCSE (or equivalent) outcomes. Supplying us with this information will not negatively impact your application, but it may provide a positive uplift on your academic achievements. You can also choose to opt out of sharing it.
Throughout the recruitment process we will be looking to learn more about your strengths.
To be successful on this programme, you will be required to demonstrate the strengths that we look for in our apprentices at KPMG.
Learn more about what we look for and how to apply here.
Training and development
The training and development of our people is critical to the future success of our business. We want all of our Apprentices to embrace a growth mindset of learning every day, which is why we have created a rich curriculum and learning community to help trainees build their skills and fulfil their potential. This ranges from an immersive 5-day induction experience, formal training courses, leadership knowledge bites, learning journals, online courses and networking events – all aligned to our life-long learning strategy and part of our overall student package.
In addition as part of your KPMG Business Services Apprenticeship you will complete the Business Administration Level 3.
The KPMG Business Services Apprenticeship uses innovative technology and is delivered via a blend of Online Classroom Live and Recorded courses plus in-centre classroom courses. This blended approach enables you to study and learn the content at a pace suited to your learning style, but ensures all are at the right technical level at every stage of the qualification. The structure of the programme spreads the building of skills and behaviours over the lifetime of 15 month apprenticeship programme qualification so that you are able to build up your knowledge ready for the End Point Assessment and can continuously apply what you are learning to your workplace experience through your apprenticeship skills and behaviours and off-the-job (OTJ) training. Outside of the 15 month apprenticeship qualification you will spend the remaining 9 months of your programme consolidating and applying your learning, working in the business. You will have wrap around support which consists of dedicated professional coaches, online portal content and live and recorded additional study sessions, which means there is a form of support for your every need.
Additional important information
Please note, if you have started or obtained a degree (or equivalent) in a similar field to the professional qualifications provided on the programme, please contact the Student Recruitment team to check your eligibility before making an application.
Please visit our Applying to KPMG page to discover more about our application process.
Visit our International Students page to find out more about visas and requirements.
For anything else, please refer to our FAQ section.