I'm looking for

Search results for "KBS"

Experienced Professional

Executive Secretary (Float)

Location: Manchester

Service Line: Business Support and Create

View role

Experienced Professional

Executive Secretary Float

Location: London

Service Line: Business Support and Create

View role

Experienced Professional

Executive Secretary (Float)

Location: Edinburgh

Service Line: Business Support and Create

View role

Experienced Professional

HR Assistant Manager, Service Delivery

Location: Watford

Service Line: People

View role

Experienced Professional

Client Account Coordinator - Tax Centre of Excellence

Location: Glasgow

Service Line: Tax Central

View role

Executive Secretary (Float)

Location: Manchester

Capability: KPMG Business Services

Service line: Business Support and Create

Experience level: Junior Professional

Employment type: Full Time



Experience level:E2
Job Title:Executive Assistant (Float)
Location: Birmingham
Capability:KPMG Business Services (KBS)
Service Line: Business Support Group
Reporting to:Business Support Performance Manager
Contract Type: 9 month FTC- full time


KPMG Overview:

KPMG is part of a global network of firms that offers Audit, Tax, Pensions & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
As a firm we help our clients navigate their biggest issues and opportunities. We aim to be universally recognised as a great place for great people to do their best work – a firm known for our collaborative and inclusive culture. And we will take pride in driving lasting, positive change in society.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
Capability/Service

The Role

1. Summary of Role Purpose:


This role provides capability / coverage aligned support to the business, working as a Float, assisting Partners and Directors flexibly across multiple locations. The ability to prioritise, multi-task and work as a team player is key. Previous experience supporting senior stakeholders is required in order for the individual to operate with a high level of confidence and prioritise with limited interaction.


A customer service mindset, effective communication and influencing skills are vital, along with an assertive, proactive and forward thinking approach. Supporting stakeholders, understanding their business priorities and strategy is key to building new advantages.


This is a highly regarded relationship role, demanding a well connected individual to engage in internal and external business activities. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.
The role requires the ability to delegate transactional activities and leverage resources whilst being an Ambassador within BSG.

2. Description of the role:

- Supporting multiple stakeholders across the business
- Ensure a full and proper handover with BSG colleagues
- Daily meetings with stakeholders to discuss actions, priorities, expectations and future planning
- Provide full diary and inbox management with limited interaction, using knowledge and initiative to anticipate and resolve conflicts
- Draft replies to incoming internal and external correspondence
- Delegate transactional activity
- Event management, coordinate and organise events, conferences and large meetings
- Book travel, accommodation and compile detailed itineraries
- Make visa applications
- Host and entertain key client secretaries to leverage business opportunities
- Arrange and attend meetings, take minutes/notes and follow up actions
- Make bookings as appropriate
- Microsoft Office suite support to stakeholders
- Utilise CRM as a key business tool, including managing, updating, reporting and for research
- Ensure all filing systems and archive records are accurate and up to date
- Provide absence cover to team members
- Other adhoc duties as required
3. Role dimensions

3.1. Leadership & Management:

- Influence, negotiate and manage conflicting demands
- Build trust and strong networks
- Seen as an ambassador for change, play an active part in achieving KBS vison
- Advocate the use of internal venues and fine dining
- Play an active role in driving cost savings e.g. through effective planning of travel
- Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day to day activities.

3.2. Stakeholder Interaction & challenges:

- Be client focused, understand expectations and requirements of stakeholders
- Ensure needs of both internal and external clients are met
- Excellent interpersonal skills, demonstrate flexibility and resilience
- Exercise confidentiality, discretion and personal sensitivity in all aspects of role
- Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working
3.3. Impact, Risk, Accountability & Governance:

- Drive customer service culture across KBS, embed customer centric behaviours
- Build and maintain collaborative working relationships with all colleagues and clients
- Complete all mandatory and risk training
- Meet all deadlines during performance development cycle
- Live the KPMG Values
The Person

4.1. Experience

Essential

- 5 GCSE's / O Levels or equivalent at grades A - C including Mathematics and English
Desirable

- An understanding of the business of KPMG, structure and organisation
- Event management
4.2. Expertise / Technical role requirements

- Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel and Outlook
- Ability to accurately audio and copy type
- Ability to minute / note take effectively
- A knowledge of internal technology and tools including SAP Concur, SAP Success factors, SAP Finance, CRM, MyPD and KPMG Filesite, Coupa, Skype, Teams, NowSpace, would be advantageous
4.3. Skills:

- Proactive and forward thinking
- Maintain client service mind-set
- Effective communication skills
- Assertive
- Highly organised
- Ability to delegate transactional activity
- Technically fluent and embracer of all new and evolving technologies


Executive Secretary Float

Location: London

Capability: KPMG Business Services

Service line: Business Support and Create

Experience level: Junior Professional

Employment type: Full Time



Experience level:E2
Job Title:Executive Assistant (Float)
Location: London
Capability:KPMG Business Services (KBS)
Service Line: Business Support Group
Reporting to: Business Support Performance Manager
Contract Type 9 month FTC
Capability/Service
Line Information:KBS



The Role


This role provides capability / coverage aligned support to the business, working as a Float, assisting Partners and Directors flexibly across multiple locations. The ability to prioritise, multi-task and work as a team player is key. Previous experience supporting senior stakeholders is required in order for the individual to operate with a high level of confidence and prioritise with limited interaction.




A customer service mindset, effective communication and influencing skills are vital, along with an assertive, proactive and forward thinking approach. Supporting stakeholders, understanding their business priorities and strategy is key to building new advantages.




This is a highly regarded relationship role, demanding a well connected individual to engage in internal and external business activities. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.




The role requires the ability to delegate transactional activities and leverage resources whilst being an Ambassador within BSG.



Description of the role:


- Supporting multiple stakeholders across the business
- Ensure a full and proper handover with BSG colleagues
- Daily meetings with stakeholders to discuss actions, priorities, expectations and future planning
- Provide full diary and inbox management with limited interaction, using knowledge and initiative to anticipate and resolve conflicts
- Draft replies to incoming internal and external correspondence
- Delegate transactional activity
- Event management, coordinate and organise events, conferences and large meetings
- Book travel, accommodation and compile detailed itineraries
- Make visa applications
- Host and entertain key client secretaries to leverage business opportunities
- Arrange and attend meetings, take minutes/notes and follow up actions
- Make bookings as appropriate
- Microsoft Office suite support to stakeholders
- Utilise CRM as a key business tool, including managing, updating, reporting and for research
- Ensure all filing systems and archive records are accurate and up to date
- Provide absence cover to team members
- Other adhoc duties as required


Role dimensions


- Leadership & Management:
- Influence, negotiate and manage conflicting demands
- Build trust and strong networks
- Seen as an ambassador for change, play an active part in achieving KBS vison
- Advocate the use of internal venues and fine dining
- Play an active role in driving cost savings e.g. through effective planning of travel
- Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day to day activities.


Stakeholder Interaction & challenges:


- Be client focused, understand expectations and requirements of stakeholders
- Ensure needs of both internal and external clients are met
- Excellent interpersonal skills, demonstrate flexibility and resilience
- Exercise confidentiality, discretion and personal sensitivity in all aspects of role
- Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working


Impact, Risk, Accountability & Governance:


- Drive customer service culture across KBS, embed customer centric behaviours
- Build and maintain collaborative working relationships with all colleagues and clients
- Complete all mandatory and risk training
- Meet all deadlines during performance development cycle
- Live the KPMG Values


The Person -Experience




Essential


- 5 GCSE's / O Levels or equivalent at grades A - C including Mathematics and English



Desirable


- An understanding of the business of KPMG, structure and organisation
- Event management


4.2. Expertise / Technical role requirements




- Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel and Outlook
- Ability to accurately audio and copy type
- Ability to minute / note take effectively
- A knowledge of internal technology and tools including SAP Concur, SAP Success factors, SAP Finance, CRM, MyPD and KPMG Filesite, Coupa, Skype, Teams, NowSpace, would be advantageous




4.3. Skills:


- Proactive and forward thinking
- Maintain client service mind-set
- Effective communication skills
- Assertive
- Highly organised
- Ability to delegate transactional activity
- Technically fluent and embracer of all new and evolving technologies










Executive Secretary (Float)

Location: Edinburgh

Capability: KPMG Business Services

Service line: Business Support and Create

Experience level: Junior Professional

Employment type: Full Time



Experience level:E2
Job Title:Executive Assistant (Float)
Location: Edinburgh
Capability:KPMG Business Services (KBS)
Service Line: Business Support Group
Reporting to:Business Support Performance Manager
Contract Type: 9 month FTC- full time


KPMG Overview:

KPMG is part of a global network of firms that offers Audit, Tax, Pensions & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
As a firm we help our clients navigate their biggest issues and opportunities. We aim to be universally recognised as a great place for great people to do their best work – a firm known for our collaborative and inclusive culture. And we will take pride in driving lasting, positive change in society.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
Capability/Service

The Role

1. Summary of Role Purpose:


This role provides capability / coverage aligned support to the business, working as a Float, assisting Partners and Directors flexibly across multiple locations. The ability to prioritise, multi-task and work as a team player is key. Previous experience supporting senior stakeholders is required in order for the individual to operate with a high level of confidence and prioritise with limited interaction.


A customer service mindset, effective communication and influencing skills are vital, along with an assertive, proactive and forward thinking approach. Supporting stakeholders, understanding their business priorities and strategy is key to building new advantages.


This is a highly regarded relationship role, demanding a well connected individual to engage in internal and external business activities. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.
The role requires the ability to delegate transactional activities and leverage resources whilst being an Ambassador within BSG.

2. Description of the role:

- Supporting multiple stakeholders across the business
- Ensure a full and proper handover with BSG colleagues
- Daily meetings with stakeholders to discuss actions, priorities, expectations and future planning
- Provide full diary and inbox management with limited interaction, using knowledge and initiative to anticipate and resolve conflicts
- Draft replies to incoming internal and external correspondence
- Delegate transactional activity
- Event management, coordinate and organise events, conferences and large meetings
- Book travel, accommodation and compile detailed itineraries
- Make visa applications
- Host and entertain key client secretaries to leverage business opportunities
- Arrange and attend meetings, take minutes/notes and follow up actions
- Make bookings as appropriate
- Microsoft Office suite support to stakeholders
- Utilise CRM as a key business tool, including managing, updating, reporting and for research
- Ensure all filing systems and archive records are accurate and up to date
- Provide absence cover to team members
- Other adhoc duties as required
3. Role dimensions

3.1. Leadership & Management:

- Influence, negotiate and manage conflicting demands
- Build trust and strong networks
- Seen as an ambassador for change, play an active part in achieving KBS vison
- Advocate the use of internal venues and fine dining
- Play an active role in driving cost savings e.g. through effective planning of travel
- Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day to day activities.

3.2. Stakeholder Interaction & challenges:

- Be client focused, understand expectations and requirements of stakeholders
- Ensure needs of both internal and external clients are met
- Excellent interpersonal skills, demonstrate flexibility and resilience
- Exercise confidentiality, discretion and personal sensitivity in all aspects of role
- Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working
3.3. Impact, Risk, Accountability & Governance:

- Drive customer service culture across KBS, embed customer centric behaviours
- Build and maintain collaborative working relationships with all colleagues and clients
- Complete all mandatory and risk training
- Meet all deadlines during performance development cycle
- Live the KPMG Values
The Person

4.1. Experience

Essential

- 5 GCSE's / O Levels or equivalent at grades A - C including Mathematics and English
Desirable

- An understanding of the business of KPMG, structure and organisation
- Event management
4.2. Expertise / Technical role requirements

- Intermediate to advanced skills in Microsoft Word, PowerPoint, Excel and Outlook
- Ability to accurately audio and copy type
- Ability to minute / note take effectively
- A knowledge of internal technology and tools including SAP Concur, SAP Success factors, SAP Finance, CRM, MyPD and KPMG Filesite, Coupa, Skype, Teams, NowSpace, would be advantageous
4.3. Skills:

- Proactive and forward thinking
- Maintain client service mind-set
- Effective communication skills
- Assertive
- Highly organised
- Ability to delegate transactional activity
- Technically fluent and embracer of all new and evolving technologies


HR Assistant Manager, Service Delivery

Location: Watford

Capability: KPMG Business Services

Service line: People

Experience level: Associate/Assistant Manager

Employment type: Full Time


The People Function plays a pivotal role in supporting the overall business strategy. In order to do this we are continually reviewing the way we recruit, develop and reward the people that work for KPMG to make sure that we attract and retain the very best and most diverse talent in the market place and enable them to achieve extraordinary things for our clients. At the heart of our people strategy lies a simple but powerful statement – “our people are extraordinary”.

Our Operational Excellence Hubs (OEH) team in People delivers key day-to-day services which keep the business running smoothly and efficiently.

Department Information

The People Operations Operational Hub provide people administrative and advisory support to our UK Business and through our service pledge underpin our overall people strategy and vision. We are a busy team covering operational services to support our people, ranging from arranging interviews through to providing references, as well as learning deployment. We are consistently looking for ways to improve on the expectations of our customers across the business with the service we deliver.

This role has two key accountabilities:

Manage Service Delivery

You will maintain the People Operations service catalogue, ensuring a clear set of offerings which are articulated with the customer in mind, and that service performance is tracked, measured and reported against this.

You will also oversee the service delivery performance of key internal and external vendors providing transactional services on behalf of People Operations and Learning. This will involve managing the contractual and engagement performance of these vendors, and managing and acting on service feedback from internal stakeholders, working alongside the KPMG Procurement team and the People Function and UK Learning.

As a member of KPMG, you are expected to demonstrate the Firm’s values at all time.

Role and Responsibilities:

• Ensures the Hub adheres to the KBS Service Management Framework to enable consistency across KBS in terms of how services are delivered, managed and improved
• Support the operational delivery leads in managing the service performance of the Hub, with a particular focus on monitoring volumes, quality and SLAs delivered by third party and internal service providers alongside their financial and overall business performance, as part of a wider end to end service delivery
• Manage day-to-day operational relationships with third party and internal service providers, ensuring optimum service is being provided including critical operational issues and manage all change requests
• Articulate feedback and escalate critical service performance issues with the third party service providers to ensure resolution and drive performance improvement
• Monitor third party service providers to ensure their continuous improvement initiatives are implemented in accordance with agreed SOW
• Ensure the Hub’s service reporting (i.e. dashboard) is fit for purpose for Hub management, OEH leadership and key customers
• Accountable for reinforcing “Voice of the Customer” and Process Improvement ideas, and ensuring actions are taken across the Hub to address feedback
• Maintain the team’s service catalogue, ensuring a clear set of offerings which are articulated with the customer in mind
• Collaborate with Service Management Lead and other Service Delivery Managers to ensure consistency in ways of working and to drive best practice
• Attends relevant governance forums

Experience, Qualification and Skills required:

• Some experience of HR operational delivery
• Contract/vendor and service delivery management experience
• An ability to build relationships and communicate with people at all levels
• Excellent analytical and reporting skills
• Ability to influence and confidently negotiate at all levels
• Ability to prioritise workloads under a high pressure, autonomous environment
• Have a good degree of IT office proficiency, including; Microsoft Excel, Powerpoint, Word etc and SAP or equivalent HR system.

Client Account Coordinator - Tax Centre of Excellence

Location: Glasgow

Capability: Tax

Service line: Tax Central

Experience level: Junior Professional

Employment type: Full Time



We are currently looking to recruit driven and enthusiastic administrators on fulltime, Monday to Friday permanent contracts to be based in TPL (Tax & Legal) Managed Services in Glasgow.

Providing a consistent point of contact for our Client Service and Tax Technical Teams,the role entails end to end client coordination from the initial on-boarding,through the engagement setup process and culminating in the issue to the client of billing invoices.

Experience of contract compliance risk, portfolio management and invoice billing would be preferential as the role supports a variety of tax teams around the UK and will have close interaction with stakeholders at all levels.



Main duties include:
· Managing a client portfolio and acting as the single point of contact for various Risk/Billing admin activities
· Liaising with client and other KPMG teams for information required to complete client acceptance and risk procedures e.g. risk input templates and risk document pack, requesting information from overseas offices where applicable.
· Take ownership for all engagement risk related enquiries
· Review finance work in progress and identify overruns
· Work closely with Tax and Legal/KBS finance team to ensure work completedefficiently and in line with KPMG’s standard processes.
· Analyse contracts to ensure all services are appropriately charged
· Hold telephone review meetings with Client Service Teams to escalate profitability or net sales challenges
· Provide invoice to client and liaise with them to ensure they accept the invoice andmake payment.



Knowledge, skills and experience
· Good time management and an ability to be organised
· Shows analytical thinking and is prepared to solve any problem
· Able to recognise and use common technical systems such as MS Word, Excel etc.
· Comfortable at all levels of client/stakeholder contact
· Previous experience in a similar role in another large professional firm is ideal
· Ability to establish and maintain good relationships with colleagues internally and externally and with clients to achieve results and enhance business performance
· Strong interpersonal / communication skills both written and verbal. Communicates with impact, in a way that is open, honest, consistent and clear
· Takes personal responsibility and accountability for own work.Sustains a high level of drive, shows enthusiasm and a positive attitude whencoping with pressure at work






Search and apply

Let your curiosity guide you. Search and apply to our open opportunities.

Student community

Join our student community to stay up to date with programmes.

This website uses cookies that provide necessary site functionality and improve your online experience. By continuing to use this website, you agree to the use of cookies. Our cookies notice provides more information about what cookies we use and how you can change them.

Back to top