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Senior Manager – People Consulting, Transport and Infrastructure

Location: Birmingham

Service Line: People Consulting

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Manager – People Consulting - Financial Services

Location: London

Service Line: People Consulting

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Experienced Professional

Senior Manager - Learning Architect - Transport

Location: London

Service Line: People Consulting

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Manager – National Security – People Consulting

Location: London

Service Line: Operational Transformation

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Manager – Financial Services People Consulting - HR Transformation

Location: London

Service Line: People Consulting

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Manager – Financial Services People Consulting (Learning)

Location: London

Service Line: People Consulting

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Senior Manager – People Consulting, Transport and Infrastructure

Location: Birmingham

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


Base location is flexible across main regional offices; Birmingham, Bristol, Manachester, and Leeds. Travel is typically an essential part of the role, subject to government travel restrictions and client requirements.


At KPMG, our values define who we are and the way we do business.


We are growing our People Consulting team in transport and infrastructure.


We are looking for individuals to join our team and help shape, plan and deliver transformations in the UK’s largest transport and infrastructure organisations.


We are looking for people that can bring practical experience, industry knowledge and the appetite to make a difference to KPMG and our clients. You might not be a career consultant. But you will be able to show that you can build strong relationships, solve problems, deliver outputs that make a difference and build great teams.


Above all, you will be able to demonstrate how you can live our KPMG values:
- Integrity: We do what is right.
- Excellence: We never stop learning and improving.
- Courage: We think and act boldly.
- Together: We respect each other and draw strength from our differences.
- For Better: We do what matters.
The role:
The role sits in our People Consulting team in Infrastructure, Governance & Healthcare.


We are seeking individuals with demonstrable experience of leading people-focused delivery on large-scale transformation engagements in transport and/or infrastructure sectors.


Specific skills might include:
- target operating model design;
- change management;
- organisation design;
- culture change;
- customer experience;
- capability development;
- HR transformation.

This role sits at Senior Manager level. At this level you will:
- Lead teams (including matrix and virtual teams) to deliver high quality client engagements – this will typically be between 75%-80% of your time
- Provide clients with transformation advice and work closely with client leads and team members to successfully deliver project outcomes;
- Work with our directors and partners to manage profitability and revenue on those client engagements;
- Work with our directors and partners to grow the business, for example by sharing expertise, working with colleagues to develop client relationships or contributing to thought leadership articles;
- Contribute to developing KPMG, for example leading internal initiatives to build industry or technical expertise;
- Coaching and developing team members and acting as a performance manager.

The ideal candidate will:
- Be able to quickly build good working relationships with KPMG colleagues and client teams.
- Be credible with senior level transport and infrastructure clients on people-focused transformation.
- Be outcome focused, enthusiastic and self-motivated.
- Have excellent written and verbal communication skills;
- Have strong project management skills to deliver large or complex pieces of work to time, quality and to budget; with the commercial and financial skills to monitor and manage profitability;
- Be able to understand, adhere to and promote KPMG’s quality and risk management standards;
- Lead by example ensuring client needs, expectations and agenda remain at the forefront of our work.

In exchange, we will give you the opportunity to:
- Rapidly develop your career by becoming part of a high performing and growing team and working closely with leadership in our transport and infrastructure team;
- Accelerate your personal development through varied and exciting client opportunities coupled with world class learning and development;
- Work with colleagues across the firm on teams that bring together multiple areas of expertise to deliver client solutions – you could work with a team comprised of colleagues with expertise in data analytics, cloud platforms, customer experience, digital strategy, customer experience, or RPA and AI; and Develop yourself as a consultant, manager and leader.

Manager – People Consulting - Financial Services

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Manager

Employment type: Either Full Time Or Part Time


People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.


We have 4 key capabilities that work across the sectors:

• Learning solutions;
• HR Transformation;
• Organisational Transformation;
• Workforce Transformation.


Role Description:

We are seeking a talented Manager that can deliver real impact for our financial services clients. We require ambitious people who can deliver excellent organisational transformation solutions, build rapport, understand our client’s needs and contribute to the development of our propositions. The successful candidate will be expected to work across all our Financial Services People Consulting capabilities.

• Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
• Make it Real – including: change impact assessment, change leadership, training needs analysis, change approach and plan
• Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
• Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision


The successful candidate will be expected to:

• Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex change programme
• Manage relationships and chair meetings with senior client stakeholders
• Work closely with the client engagement manager and team members to successfully deliver project outcomes
• Provide specialist and technical input and review of others’ inputs in the design and development of change management project deliverables
• Contribute behavioural change management initiatives. This may include working with key account teams to scope opportunities or help to develop proposals to meet client requirements
• Contribute to the growth of our people consulting practice through supporting business and proposition development activity
• Work closely with a mixture of onshore and offshore team members
• Performance manage between 1 – 3 consultants and support with their development


Required Skills and Qualifications:

The successful candidate will be required to have experience in the majority of the following areas:

• Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally
• Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
• Organisational Design/ Behavioural Change Management - helped organisations to minimise underperformance during change through the design and delivery of a variety of interventions
• Sector knowledge – in depth knowledge of the financial services sector, understand sector trends and the challenges faced by these institutions / organisations and demonstrate strong commercial acumen
• Project management – responsible for the delivery of a work stream or discrete set of deliverables
• Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity
• Learning – understanding of how learning and development plays a part in organisational transformation


The following are preferred qualifications for the role:

• Degree educated or equivalent
• Qualifications such as CIPD, CIMA, Occupational Psychology, MBA and Prince2
• Familiarity and proficiency with Microsoft Office packages (e.g. Word, PowerPoint, Excel)


Our Deal:

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.



Senior Manager - Learning Architect - Transport

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


Connected Learning
We help our clients build the people capability they need to ensure the future health and success of their businesses. We offer an end-to-end learning service to hundreds of our clients, combining strategic advice, specialist content, and high-quality learning delivery to transform the way in which their people learn. Our interdisciplinary team aims to create a culture of learning by delivering high quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an integral part of our business and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs.
Our Learning Solutions curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills and what they need to have and accelerates the speed that they can close the gap. This helps clients realise their immediate and future strategic business aims quickly, flexibly, and efficiently.

Job Summary
Transport is growth areas for connected learning. With the changing landscape, a requirement for a more digitally focused workforce, and the need to drive efficiencies - new
The Senior Learning Architect - Transport is responsible for working directly with potential and current Transport clients to understand their needs and shape learning and development products and solutions that will deliver measurable impacts and value-for-money outcomes aligned to client’s strategic priorities.
The Senior Learning Architect must work with senior public sector staff, business leaders, suppliers, and other stakeholders across team and client boundaries to leverage internal knowledge and external leading practices to design innovative and impactful learning products and services.
The Senior Learning Architect will either have a strong track record of developing learning solutions and services to a variety of large clients or deep experience of working within the Transport industries that is focused on people and workforce challenges
The Senior Learning Architect will excel at working directly with client stakeholders and senior leadership. A demonstrable understanding of behavioural science and the latest academic research and applied practice on learning and development are highly desirable.
The Senior Learning Architect must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals.

Role and Responsibilities
— Leading on senior stakeholder relations, personally developing Learning Architectures and leading transformation initiatives
— Responsible for identifying pursuing and shaping large learning opportunities including leading bids, shaping solutions and building relationship and market share
— Work with client teams, and connected learning to develop and shape transport specific proposals and IP.
— Lead the mobilisation and delivery of large transport specific learning programmes.
— Engage with senior customer and business leaders and stakeholders on a business outcomes basis. Then act as expert partners to help them envisage and architect how learning and development delivers to these
— Based on outcomes, work with external and internal subject matter experts to scope the opportunity including define themes, and specify value propositions
— Architect and design learning strategies and blueprints for customers
— Provide effective briefings and handover for KPMG teams and consortia partners to deliver successfully
— In a business development and pre-sales capacity deliver towards commercial targets and value for money for the public sector by understanding and informing scope
— Providing strategic solutions and direction for Connected Learning.
— Articulate messages to a variety of audiences, through a variety of marketing channels and influence at a senior level
— Prioritise work and to meet deadlines in a demanding environment
— Adopt a flexible approach to working arrangements and the ability to work under pressure and manage conflicting priorities
— Be comfortable making decisions independently, informing and consulting others regularly on relevant matters
— Work with discretion due to the sensitive nature of the role
— Forward looking with a holistic approach and be good at problem solving and root cause identification skills.
— Supporting account managers and business development managers to validate learning opportunities
— Build repeatable and contextualised programmes based on a core curriculum
— Define impact analysis based on outcomes and work with evaluation and MI teams to deliver


Knowledge/Skills/Experience

Essential

— L&D expertise including a thorough knowledge of what good learning looks like and a deep understanding of current and developing learning interventions that are available in the marketplace.
— Proven expertise in building, to outline design stage, learning solutions that meet client’s business requirements
— Understanding of behavioural sciences
— Strong commercial, business and financial acumen
— Good understanding of intellectual property management
— Strong consulting and agile project management skills
— Knowledge and ability to connect data analytics to user experience
— A high degree of accuracy and attention to detail
— Business case analysis, ROI reporting and impact analysis
— Excellent organisational skills
— Thrive in a fast-paced, dynamic and evolving work environment
— Relationships and partnerships builder
— Outcome and execution focused

Desirable
— Strong understanding of the Transport Industry.
— Accreditation from academic or professional institutes
— Superior influencing, negotiation and communication skills
— Superior presentation, proposal development and key messaging experience



Manager – National Security – People Consulting

Location: London

Capability: Management Consulting

Service line: Operational Transformation

Experience level: Manager

Employment type: Either Full Time Or Part Time


KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax, Consulting, Deal Advisory and Technology services. Through the talent of over 17,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

The Team

People Consulting
People Consulting is an integral part of KPMG’s Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.
Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.
People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; behaviour change; leadership development; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

National Security
The National Security sector is one of KPMG’s key priority sectors, designated for high growth over the next three years. In order to deliver our exciting growth plans, KPMG are recruiting experienced, market-focused consultants to join this team.
The team are seeking Managers to deliver People Consulting activities on National Security engagements and to support KPMG’s growth in this market.
Due to the nature of the work, it is essential for applicants to hold current 'National Security Vetting’ aligned to a National Security organisation.

The Role
• We are seeking talented individuals with experience of leading large-scale transformation in the National Security market to deliver a number of opportunities including organisation design, talent management and learning, enabling us to deliver insight-led transformation and behavioural change implementation.
• You will join an established and highly successful National Security practice, with the opportunity to leverage our leading People Consulting methodologies and continue our growth.

Skills, Qualifications and Experience Required
You will have proven experience in helping clients to shape and deliver large-scale organisation transformation underpinned by insights including:
• Experience leading engagements utilising a range of change management techniques, with demonstrable results.
• Experience designing and embedding performance culture and behaviours through a deep understanding of behavioural science, performance management and capability-building.
• Proven expertise in advising clients on how best to use people data to derive insights and embed a data-oriented approach to decision-making.
• Experience leading the design and delivery of modern learning interventions through understanding the way people learn and retain knowledge and skills.
• Ability to leverage deep sector knowledge and experience to contextualise solutions to National Security clients with short turnaround times.
• The ability to develop strong client relationships with client personnel at all levels, including senior leaders.
• Proven expertise in organisation design, behavioural change implementation and sustainment, culture change and learning, talent and people capability development.
• Knowledge and accreditation within key tools for culture and change management methodology (e.g. culture change diagnostics).

Key Responsibilities
As a Manager in our team, we will expect you to:

• Manage projects, or workstreams within a larger programme, consulting with Partners and Directors where appropriate.
• Plan and shape the delivery of engagements, including work plans, timelines, project management and resource allocations.
• Work alongside Senior Managers to supervise and develop less experienced team members.
• Contribute significantly to the development of National Security case studies and proposals where required.
• Build and manage relationships with clients on a daily basis.
• Leverage your overarching expertise and network to generate new client opportunities.
• Drive the development of our People Consulting propositions and assets, bringing a National Security perspective to them.
• Take a lead in knowledge sharing and developing relevant skills within our team.
• Be a Performance Manager for junior team members, helping them to develop and progress their careers.


Manager – Financial Services People Consulting - HR Transformation

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Manager

Employment type: Either Full Time Or Part Time


The Team

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function and its impact to the client’s business.

We have 4 key capabilities that work across the Financial Services sector:

• Learning solutions;
• HR Transformation;
• Organisational Transformation;
• Workforce Transformation.

Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

The Role

We are seeking a talented Manager that can deliver real impact for our Financial Services clients. We require ambitious people who can deliver excellent HR transformation solutions, build rapport, understand our client’s needs and contribute to the development of our propositions.
Through HR Transformation we help our clients to navigate complex transformation programmes through identification and adoption of key proposition areas across our HR Transformation capability areas: Powered HR engagements, establishing Global Business Services functions, developing HR strategy, supporting on HR audits.

The successful candidate will be expected to:

• Work closely with FTSE 100 clients primarily across Banking and Insurance.
• Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex projects and HR transformation workstreams with a team of consultants.
• Manage relationships and chair meetings with senior client stakeholders
• Work closely with the client engagement manager and team members to successfully deliver project outcomes
• Provide specialist and technical input and review of others’ inputs in the design and development of change management project deliverables
• Contribute to the growth of our people consulting practice through supporting business and proposition development activity
• Work closely with a mixture of onshore and offshore team members
• Performance manage between 1 – 3 consultants and support with their development

The Person

The successful candidate will have proven experience in helping clients to shape and deliver HR Transformation solutions, including a range of:
• In-depth knowledge, skills and experience with HR transformation enablers and their applications, being a key contributor in the areas of HR strategy, HR Technology, HR policies, HR processes and controls, target operating model design, service delivery, cultural change, communications and engagement strategies.
• Solid understanding of strategic challenges and opportunities facing HR leaders and HR teams, possessing the ability to analyse and synthesise industry and client challenges into the separate parts of transformation programmes for the HR function.
• Understanding of various HR operating models (centralised, decentralised etc.), capability to define the impacts of organisational design / redesign, implement initiatives and the Business Case for Change.
• Thorough understanding and knowledge about HRSS strategy and the GBS offering (including location, language etc.) as well as HR Business Partner capabilities and traits.
• Experience with HR transformation programmes to meet client needs – being a key member /SME or as a Project Manager, either as part of a wider programme or standalone. Could include:
o HR Operating model strategy, redesign and implementation (HRBP / HRSS / COE).
o Service delivery model design including design and implementation of roles, responsibilities, etc.
o HR process efficiency assessment and process re-design.
o HR governance structures.
o Constructively challenging and conveying key messages to HRLT, HRD and Project Sponsor level stakeholders.
o Managing a team through organising, running and summarising outputs from client workshops.
• Understanding of key HR technology/ies (ideally ServiceNow, Workday, Oracle and SuccessFactors)
• Experience as a HR Practitioner is desirable but not essential.
• Overview and experience in wider People Consulting capabilities including change management, organisation design and behavioural change and understanding of workforce transformation tools available in the market.
• Have ‘core consulting’ experience in developing proposals, being a part of high-performing teams, managing project risks, and leading through complexity and ambiguity.

The following are preferred qualifications for the role:
• Degree educated or equivalent
• Qualifications such as CIPD, CIMA, Occupational Psychology and PMI or Prince2 preferred
• Familiarity and proficiency with Microsoft Office packages (e.g. Word, PowerPoint, Excel)

Manager – Financial Services People Consulting (Learning)

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Manager

Employment type: Either Full Time Or Part Time


People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.

We have 4 key capabilities that work across ours sectors:
- Learning solutions;
- HR Transformation;
- Organisational Transformation;
- Workforce Transformation.
Role Description:

We are seeking a talented Manager that can deliver real impact for our financial services clients. We require ambitious people who can deliver excellent learning solutions, build rapport, understand our client’s needs and contribute to the development of our learning offerings.
- Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
- Make it Real – including: training needs analysis, change impact assessment, change leadership, change approach and plan
- Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
- Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision
The successful candidate will be expected to:
- Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex change programme Work with SMEs to develop learning content
- Manage relationships and chair meetings with senior client stakeholders
- Support Leadership Development and use a range of different assessment tools
- Manage project delivery, budget, profitability and scope
- Recognise and manage risks, issues and dependencies
- Be able to analyse complex problems and deliver insightful, practical and sustainable solutions
- Contribute to the growth of our people consulting practice through supporting business and proposition development activity
- Encourage the development of team members through formal and informal coaching
- Performance manage between 1 – 3 consultants and support with their development
- Work with onshore and offshore teams
Required Skills and Qualifications:
The successful candidate will require to have experience in majority of the following areas:
- Learning – experience in instructional design, development and delivery of learning programmes for different audiences and understand learning technology (LMS/LEX etc)
- Learning – good insight of the financial services market and learning trends in the banking industry and how learning and development plays a part in organisational transformation
- Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally Expertise in stakeholder management, engagement and communication skills, both in writing and orally
- Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
- Organisational Design/ Behavioural Change Management - helped organisations to minimise underperformance during change through the design and delivery of a variety of interventions
- Project management – responsible for the delivery of a work stream or discrete set of deliverables
- Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity
The following are preferred qualifications for the role:
- A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.
- Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations
Our Deal:

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.



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