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Role Overview

The Talent Acquisition (TA) teams in KPMG are responsible for leading and delivering the Firm’s recruitment strategy, attracting and hiring high calibre diverse talent into the firm. Our aim is to ensure that KPMG is a “magnet for talent”. TA teams include TA Business Partners, the Brand Centre of Expertise, and the TA Delivery team that sits in the OEH.

Reporting to the Head of Talent Acquisition, the Consulting Business Partner is responsible for leading the development of recruitment strategy for Consulting, managing the recruitment of Partners into Consulting and holding the TA delivery teams in the OEH and RPOs accountable for meeting the recruitment needs of the Consulting business.

They are the primary point of contact for senior business stakeholders.

Deliverables and Accountability:

Recruitment Strategy:

• Ownership of strategic relationship with key business stakeholders: to understand the people aspects of their business strategy in order to build the recruitment strategy
• Responsible for building an achievable strategy for timely and cost effective delivery of resource from the highest quality and most diverse talent pools
• Accountable for socialising pertinent MI and market insights to inform business decisions
• Consistent communication and re-enforcement of key messages e.g. D&I, with the Capability leadership and other stakeholders
• Brief TA delivery teams and RPOs on Consulting recruitment needs
• Works in partnership with interdependent stakeholders to deliver a joined up approach to recruitment – namely, the Recruitment delivery team, RPO providers, HR Leads, IDSE, Partner Matters and Recruitment Brand & Attraction teams
• Develops external profile to offer thought leadership, gather market knowledge around competitor activity & industry trends, and share this information appropriately
• Acts as ambassador for KPMG through effective networking and social media

Recruitment Delivery

• Works closely with key stakeholders to agree a service delivery framework against which the team will be measured
• Personally manages delivery of end to end Partner recruitment into Consulting including:
o Taking the business brief and ensuring robust business case with appropriate approvals
o Developing and implementing sourcing strategy (including briefing agencies and/or carrying out direct sourcing activities)
o Candidate management throughout the process
o Working with Recruitment delivery team to set up interviews and panels
o Offer management (seeking business approvals, making verbal offers and completing documentation required by delivery team to enable contracts)
• Drives commitment to meeting diversity targets and delivering high quality candidate experience including robust and efficient selection methodologies

Essential skills

• Deep recruitment expertise: preferably gained within an in house professional services team
• Strong market knowledge with experience of working in Consulting
• Excellent communication skills: High impact persuasive communicator who can successfully manage a diverse group of senior stakeholders often with conflicting requirements
• Collaborative leader: including driving inclusion, leading by example, seeking continuous improvement from self and others and holding others accountable for performance
• Flexible and resilient: demonstrates innovation in approach to problem solving and delivering service; able to adapt to an ever changing landscape, responding to commercial and compliance needs whilst driving for continuous improvement

Location

• Based in London, or in a regional office with ability to work in London as required.

The Role
Summary of Role Purpose:

The Campaign Manager for Consulting
will be a creatively-minded marketing generalist with experience of building and managing the delivery of Marketing campaigns across the full range of activities encompassing both traditional and digital channels. The individual will sit as part of the Programme Management team in the newly established Marketing Centre of Expertise (CoE)


As such, the individual will be responsible for working with Marketing Business Partners
to co-create and then deliver exciting new integrated end-to-end campaigns designed both to improve the firm’s position in the market and to ensure consistency with KPMG’s ‘One Firm’ market-facing approach.

The Programme Management team provide dedicated support to their business area and are responsible for building a robust delivery plan and overseeing its development including assessing creative, developing content, messaging and supporting stakeholder communications to ensure the effective delivery of the marketing plan. They also provide account management to support the Marketing BPs.

Supporting and working alongside the Senior Marketing Campaign Manager for major programmes, the Campaign Marketing Manager will also take a lead on a number projects and stakeholder relationships.

The individual will also be responsible for leading and working within agile working teams based on resource availability from across the CoE and Operational Effectiveness Hub (OEH).

Description of the role:



- Working closely with the Marketing BPs and Programme Management Senior Managers to develop and deploy marketing and strategic relationships programmes

- Provide account management support to dedicated business areas

- Input and manage relevant elements of project management and resource allocation

- Develop marketing campaign plans to deliver against business objectives and campaign brief requirements

- Input to and support on delivery for media strategy, content narrative, creative development and agency management

- Deliver the internal engagement and launch campaign requirements of marketing and strategic relationship programmes

- Coordinate teams from across the CoE, OEH, agency and third parties to ensure the effective delivery of campaigns

- Working with the relevant Senior Marketing Manager to ensure marketing effectiveness and adherence to budget management framework.

- Engage and manage business stakeholders to ensure we leverage the benefit and impact of marketing and event activities

- Acting as an ambassador as to the capabilities of the Marketing function to internal clients and stakeholders
Role dimensions
Leadership & Management


This role will report to the Senior Marketing Campaign Manager, ultimately reporting up to the Head of Marketing Programmes and Delivery.

The individual will be part of and lead virtual teams across the CoE and OEH to deliver specific campaigns.

Stakeholder Interaction & challenges:
Above all, the Campaign Marketing Manager will be a highly-organised and energetic individual, capable of guiding campaigns towards delivery on time and within budget, taking care to monitor, evaluate and report on the success of each activity under the principle of continuous improvement.

You will be comfortable with running multiple projects at once, working with the Campaign Delivery and Business Partner teams to ensure strong delivery of programmes, identifying areas for your focus and delegating or working and delivering through others where appropriate.

You will be adaptable, with good written and visual communication skills, capable of translating ideas into programme deliverables.

You will understand the importance of good relationships both within and outside the organisation, working closely and intuitively with Marketing colleagues, within the wider UK Marketing team, and other functions within KPMG (in particular colleagues across Market Development, PR, Internal Communications and Corporate Affairs).

Impact, Risk, Accountability & Governance:
You will be expected to work autonomously within the firm’s overall strategic priorities and direct support from other members of marketing to implement initiatives.

As a member of the Marketing team, you will be highly sensitive to the need to achieve brand consistency and manage risk for the firm, and as such be able to coach and support members of the team and other individuals within KPMG to achieve this aim.

KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax, Consulting, Deal Advisory and Technology services. Through the talent of over 17,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

The Team

People Consulting
People Consulting is an integral part of KPMG’s Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.
Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.
People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; behaviour change; leadership development; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

National Security
The National Security sector is one of KPMG’s key priority sectors, designated for high growth over the next three years. In order to deliver our exciting growth plans, KPMG are recruiting experienced, market-focused consultants to join this team.
The team are seeking Managers to deliver People Consulting activities on National Security engagements and to support KPMG’s growth in this market.
Due to the nature of the work, it is essential for applicants to hold current 'National Security Vetting’ aligned to a National Security organisation.

The Role
• We are seeking talented individuals with experience of leading large-scale transformation in the National Security market to deliver a number of opportunities including organisation design, talent management and learning, enabling us to deliver insight-led transformation and behavioural change implementation.
• You will join an established and highly successful National Security practice, with the opportunity to leverage our leading People Consulting methodologies and continue our growth.

Skills, Qualifications and Experience Required
You will have proven experience in helping clients to shape and deliver large-scale organisation transformation underpinned by insights including:
• Experience leading engagements utilising a range of change management techniques, with demonstrable results.
• Experience designing and embedding performance culture and behaviours through a deep understanding of behavioural science, performance management and capability-building.
• Proven expertise in advising clients on how best to use people data to derive insights and embed a data-oriented approach to decision-making.
• Experience leading the design and delivery of modern learning interventions through understanding the way people learn and retain knowledge and skills.
• Ability to leverage deep sector knowledge and experience to contextualise solutions to National Security clients with short turnaround times.
• The ability to develop strong client relationships with client personnel at all levels, including senior leaders.
• Proven expertise in organisation design, behavioural change implementation and sustainment, culture change and learning, talent and people capability development.
• Knowledge and accreditation within key tools for culture and change management methodology (e.g. culture change diagnostics).

Key Responsibilities
As a Manager in our team, we will expect you to:

• Manage projects, or workstreams within a larger programme, consulting with Partners and Directors where appropriate.
• Plan and shape the delivery of engagements, including work plans, timelines, project management and resource allocations.
• Work alongside Senior Managers to supervise and develop less experienced team members.
• Contribute significantly to the development of National Security case studies and proposals where required.
• Build and manage relationships with clients on a daily basis.
• Leverage your overarching expertise and network to generate new client opportunities.
• Drive the development of our People Consulting propositions and assets, bringing a National Security perspective to them.
• Take a lead in knowledge sharing and developing relevant skills within our team.
• Be a Performance Manager for junior team members, helping them to develop and progress their careers.

Role Description:

In order to support the establishment and strengthening of the KPMG Privacy Office and Network, the UK firm is looking to recruit a network of 1st line Data and Privacy Officers to sit within each business area and key KBS function. Given the overlap between Privacy and Information Protection, Data and Privacy Officers will work closely with Business Information Security Officers (BISO).

The Consulting Data and Privacy Officer will support internal compliance with KPMG’s policies and information protection, data governance and data privacy regulation obligations, including UK General Data Protection Regulation (GDPR), UK Data Protection Act 2018 (DPA 2018), and the UK Privacy of Electronic Communications Regulations (PECR). Also support compliance with internal policies e.g. the UK Internal Data Protection and Privacy Policy, Information Security Policy as directed by the Consulting BISO. In addition, the Data and Privacy Officer maybe required to interact with colleagues and engagement teams not necessarily governed solely by UK law.

The Data and Privacy Officer will apply their skills and experience to act as the main point of contact for their assigned business or function division for activities relating to data protection and privacy, whilst acting as a champion for information protection. There may be some scope to support data governance activities as and when this function develops within the firm.

The Data and Privacy Officer will be a core part of delivering our Trust and Growth strategy for Consulting. The role will sit within the Consulting QRM team which forms part of our first line of defence, helping to ensure our risk and quality processes are effectively implemented. We support our client facing colleagues to ensure that projects we undertake do not put the firm at risk or undermine our reputation.

The successful candidate will have scope to regularly practice complex problem solving and have frequent exposure to a variety of senior stakeholders within client-facing teams; fostering and maintaining these relationships is key to success in the role.

Reporting to: The Data and Privacy Officer will report to the Consulting Business Information Security Officer with functional reporting (dotted line) to the Data Privacy Office.

Key Responsibilities:

For their respective business or function:

• Provide hands-on KPMG and client data protection and privacy subject matter expert support. Firm-specific training will be provided by KPMG’s central DP function.
• Respond to internal queries regarding data protection and privacy. Use sound judgment to escalate queries to the Privacy Office (2nd line) as appropriate
• Support and embed Privacy by Design processes (i.e. assist in performing business, information or Privacy Impact Assessments (PIAs) or Legitimate Interest Assessments (LIAs)) within the business where required
• Ensure technical or organisational changes within Consulting go through the relevant design or assurance forums for approval and completion of impact assessments
• Support capture of privacy, information security and data governance risk registers and integration with the rollout of a GRC tool as part of a wider risk and compliance management framework
• Act as custodian and maintain the register of personal data processing activities (GDPR Article 30)
• Support production of risk, compliance and controls reports
• Act as Data Subject Rights (DSR) request lead for respective area. Manage and co-ordinate all Data Subject Rights requests from receipt to conclusion (as per procedure) liaising with Privacy Office as required.
• Co-ordinate data incident actions with relevant internal stakeholders and ensure all required actions are completed (as per procedure)
• Support roll-out of new and updated data protection and privacy policies and procedures
• Assist the firm’s learning and training team for staff and contractors on data privacy and information protection
• Act as a “Data Champion” for Consulting and support data remediation exercises
• Support communication of changes to data privacy and information protection laws and regulations that may impact the UK firm’s (and potentially overseas entities’) operational and strategic practices
• Promote the Data and Privacy Officer Network
• Support continuous data privacy and information protection improvement and change
• Assist the Privacy Office with 2nd line activities where required


Skills and experience required:

• Extensive experience in a complex organisation (e.g. top tier financial organisation, professional services organisation or similar)
• Experience in a data privacy or information management role
• Some experience with conducting data privacy or information risk assessments
• Possess a good understanding or familiarity with DP risks associated with emerging tech: blockchain, AI, machine learning, IOT, etc.
• Risk and compliance experience
• Good understanding of three lines of defence (risk management)
• Experience in assessing and managing data or information risks and adequacy of controls
• Applied knowledge of the GDPR including operational implementation
• Ideally hold recognised data privacy qualifications or willing to obtain
• Excellent skills using MS Word, MS Excel and MS PowerPoint
• Excellent communication skills, both written and spoken
• Well organised and able to maintain a high workload efficiently at a consistently high standard
• Strong attention to detail
• Good understanding of inter relationships between systems, architecture, platforms and security within your assigned business or function

Location: Canada Square / Watford / Nationwide

People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.


We have 4 key capabilities that work across the sectors:

• Learning solutions;
• HR Transformation;
• Organisational Transformation;
• Workforce Transformation.


Role Description:

We are seeking a talented Manager that can deliver real impact for our financial services clients. We require ambitious people who can deliver excellent organisational transformation solutions, build rapport, understand our client’s needs and contribute to the development of our propositions. The successful candidate will be expected to work across all our Financial Services People Consulting capabilities.

• Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
• Make it Real – including: change impact assessment, change leadership, training needs analysis, change approach and plan
• Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
• Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision


The successful candidate will be expected to:

• Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex change programme
• Manage relationships and chair meetings with senior client stakeholders
• Work closely with the client engagement manager and team members to successfully deliver project outcomes
• Provide specialist and technical input and review of others’ inputs in the design and development of change management project deliverables
• Contribute behavioural change management initiatives. This may include working with key account teams to scope opportunities or help to develop proposals to meet client requirements
• Contribute to the growth of our people consulting practice through supporting business and proposition development activity
• Work closely with a mixture of onshore and offshore team members
• Performance manage between 1 – 3 consultants and support with their development


Required Skills and Qualifications:

The successful candidate will be required to have experience in the majority of the following areas:

• Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally
• Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
• Organisational Design/ Behavioural Change Management - helped organisations to minimise underperformance during change through the design and delivery of a variety of interventions
• Sector knowledge – in depth knowledge of the financial services sector, understand sector trends and the challenges faced by these institutions / organisations and demonstrate strong commercial acumen
• Project management – responsible for the delivery of a work stream or discrete set of deliverables
• Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity
• Learning – understanding of how learning and development plays a part in organisational transformation


The following are preferred qualifications for the role:

• Degree educated or equivalent
• Qualifications such as CIPD, CIMA, Occupational Psychology, MBA and Prince2
• Familiarity and proficiency with Microsoft Office packages (e.g. Word, PowerPoint, Excel)


Our Deal:

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.