Job Title: Legal Business Services - Assistant Manager

Role Overview
KPMG’s Legal Business Services (LBS) team helps clients transform their legal and contracting functions to be fit for the future. We bring together Legal Operations Consulting, Legal Technology Integration, and Legal Managed Services to enable clients to embed legal directly into enterprise workflows, powered by AI, automation, and redesigned operating models.

We are seeking talented Assistant Managers to support delivery of transformation projects across industries. This is an exciting opportunity to contribute to a rapidly growing area of KPMG, gaining exposure to cutting-edge legal technology, new operating models, and managed services.

What you will do

• Contribute to multi-disciplinary engagements, taking ownership of workstreams within legal operating model, legal technology, and managed services projects.
• Provide subject matter expertise and market insights on legal transformation and AI-enabled contracting.
• Support the design and delivery of transformation roadmaps structured around our methodologies.
• Assist in developing go-to-market strategies, methodologies, and collateral, as well as alliance partner relationships.
• Act as a connector across KPMG service lines (e.g. Finance, Procurement, CIO Advisory, Risk, People & Change) to deliver integrated solutions.
• Support development of quick wins for clients such as template rationalisation, playbook creation, and CLM process mapping.

Leadership & Management

• Report to Managers and Senior Managers, supporting the growth of our service offerings and methodologies.
• Contribute to building team culture, mentoring junior colleagues, and embedding continuous improvement.
• Support business development, marketing, and knowledge capture to strengthen LBS’s positioning in the market.

Skills & Experience

• Strong consulting toolkit, with experience in process mapping, gap analysis, and stakeholder workshops.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Familiarity with legal operations, legal technology, or managed services is desirable.
• Project management experience (formal qualifications advantageous but not essential).
• Commercial acumen and the ability to deliver high-quality outcomes on time and to budget.

At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.

We are seeking a talented Management Consultant with experience in Front Office / Customer Facing Transformation experience to support our People Consulting Corporates clients by applying Business Strategy and transformation expertise, identifying opportunities, and delivering end to end Advisory engagements.

You will join an established and highly successful Front Office / Customer Facing Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth. You will be working closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Media and Professional Services.

Base Location: We would look at London, Birmingham, Manchester, and Leeds plus network of 20 offices nationally.

Who are we?

KPMG is one of the world's largest and most respected consultancies. The Technology Risk practice sits in Enterprise Risk Services (ERS): one of seven super service lines across KPMG’s Advisory business. Operating from all over the UK we do work that matters, serving the Country with diligence and expertise.

Our IGH (Infrastructure, Government and Healthcare) Technology Risk team is a multi-disciplinary team that offers a wide variety of assurance related advisory services to help our clients build digital trust in their organisations. This includes IT internal audit, IT risk management, independent programme assurance, clinical systems assurance, GRC tooling and Tech Transformation (AI, Strategy etc). We are proud of helping our clients to innovate and navigate regulatory and governance challenges along the way and work closely alongside other specialist technology teams in IT Consulting such as our CIO Advisory, Cyber and Data Analytics teams as well as our wider Tech Risk teams in Financial Services and Corporates.

Our team is committed to helping our clients to develop and deliver key UK public services and infrastructure. We aim to make a difference.

Why join KPMG as an IGH Technology Risk Assistant Manager?

• You will be getting hands on exposure with some of the most exciting and largest public sector organisations across the UK.
• The Technology Risk team has seen significant growth in IGH meaning you will be joining at a time of real significance.
• We have a very friendly and collaborative team culture.
• You’re working with a huge variety of different teams and subject matter specialists across the advisory landscape. 

 What will you be doing?

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.