Manager - Legal Business Services

Location: London & Manchester

Capability: Tax & Law

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Job details

Location: London, Manchester

Capability: Tax & Law

Experience Level: Manager

Type: Full Time

Service Line: UK Law

Contract type: Permanent

Job description

Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

  • Lead client engagements, from diagnostics to delivery, applying our methodologies.
  • Design target legal operating models and implement transformation roadmaps
  • Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
  • Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
  • Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
  • Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

  • Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
  • Mentor and coach junior team members, contributing to their development and the growth of the practice.
  • Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

  • Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
  • Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
  • Strong understanding of project management methodologies (Agile and traditional).
  • Demonstrated ability to engage senior stakeholders and build lasting client relationships.
  • Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

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Why Tax & Law at KPMG?

The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do – our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law.

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About KPMG

With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients.

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Our Values

They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter.

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Flexible hybrid working

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

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Committed to inclusion

We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background.

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Need support? Let us know

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

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Disability Confident Leader

We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities.

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Recruitment agency policy

We don't accept speculative CVs from agencies - you can see our policy on agencies here:

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