We are seeking talented Senior Managers with experience in people centric large scale Organisation Transformation who bring experience, insight, and energy to drive complex change programmes- ranging from target Operating Model Transformation programmes Change – including ERP and digital led change, Global Business Services/Shared Services transformations, Customer, Strategy led change, and cost reduction programmes. This role will sit within our People Centric Transformation capability. 

We are specifically looking for individuals who have the end to end breadth of culture and change management, organisation design/redesign, and people transition planning to help our trusted clients realise their business outcomes. Individuals must have experience of end to end programmes - starting with change strategy development, leadership alignment, change planning, organisation design, through to full change implementation (people transition, culture and behaviour change, learning). 

We are looking for a leader and influencer in this space who can help grow our people led change practice at KPMG.  This role will be critical to design, deliver and successfully deliver complex people change programmes and support diverse client bases that operate globally, across an enterprise and/or multiple functions (front, middle and back-office) and sectors. 

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

People Consulting Overview: 
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business.  This team help to transform the performance of organisations by changing the way people are led, managed and developed.  We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function by technology.  
 

We help financial services organisations – Banks, Insurance companies, FMIs, Wealth and Asset managers, and Fintechs – to change and adapt to the environment in which they operate.  Changes may be driven by decisions to digitise, to streamline, to pivot, to respond to new regulation or to harness the benefits of analytics or new technology.   Or they may be driven by acquisition or disposal.  Whatever the reason, our clients are continually re-designing parts of the organisation, and that’s where we come in.  

We are looking for experienced consultants who can lead Organisation Design workstreams on complex, business critical programmes.  You will be expected to

• Scope, price and design our approach for a particular client (with support from a Partner or Director), and then to lead delivery of this work
• Lead/support business development and grow revenues from the existing work portfolio
• Use leading practice problem-solving methodologies to address client issues and structure projects
• Work and collaborate with colleagues from other service lines such as technology, finance, customer or analytics  

Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.