Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 21 partners and approximately 200 professional staff in the UK.

We have a significant growth plan over the next three years and to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

Roles and Responsibilities:

You will be a key member of our team, providing high quality Indirect Tax advisory services on a broad range of indirect tax issues to a range of clients;

• Providing advice on technical issues;
• Working within and supporting client service teams;
• Maintaining and developing strong relationships with clients;
• Becoming the day- to-day contact for allocated clients;
• Assisting with the innovation of indirect tax opportunities, and the delivery of those opportunities;
• Delegating work to and developing tax assistants; and
• Working closely with Senior Managers and Directors who will provide you with the support and opportunities to assist you in realising your full potential.

Experience and Background:

• The ability to work proactively within a team environment
• Sound judgement, including the ability to research relevant matters

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 21 partners and approximately 200 professional staff in the UK.

We have a significant growth plan over the next three years and to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

Roles and Responsibilities:

You will be a key member of our team, providing high quality Indirect Tax advisory services on a broad range of indirect tax issues to a range of clients;

• Providing advice on technical issues;
• Working within and supporting client service teams;
• Maintaining and developing strong relationships with clients;
• Becoming the day- to-day contact for allocated clients;
• Assisting with the innovation of indirect tax opportunities, and the delivery of those opportunities;
• Delegating work to and developing tax assistants; and
• Working closely with Senior Managers and Directors who will provide you with the support and opportunities to assist you in realising your full potential.

Experience and Background:

• The ability to work proactively within a team environment
• Sound judgement, including the ability to research relevant matters
• Strong analytical skills and the ability to apply them practically
• The ability to communicate effectively at all levels (internally and externally)
• The desire to learn quickly
• Enthusiasm and a ‘can do’ attitude
• Drive and determination
• The desire to seek responsibility, knowledge and new challenges

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