KPMG’s Infrastructure Group in the UK consists of over 400 professionals and is widely recognised as one of the world’s leading independent financial and business advisers in infrastructure.
We provide in-depth advice on the strategic, financial, regulatory and commercial issues driving investments in infrastructure across Transport, Power & Utilities, and Social Infrastructure in the UK and internationally. Our work includes market and policy design, economic analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We also work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.

The utilities sector is a key business area for the Infrastructure Group and encompasses work for the large clients in the sector including all of the leading UK energy and water companies. We provide in depth strategic and technical advice on corporate finance issues, corporate financial management; regulatory finance, regulatory policy, business and financial planning, as well as other issues affecting value. We are widely recognised by many industry stakeholders as one of the most innovative advisors influencing the future of the sector.

Our business is expanding rapidly and is looking for a high-quality candidate to support our Power & Utilities business.

We are seeking an experienced, skilled, and proactive Platform Engineering Lead to join our dynamic team. In this role, you will play a crucial part in establishing and leading a new engineering vertical within ATDT, shaping a modern engineering tower to support developers and cloud engineers. You will oversee the design, development, and maintenance of cloud platform solutions, enabling seamless integration of modern engineering techniques across the team.

In addition, you will lead a team of engineers, including specialists in both traditional infrastructure and Azure DevOps, ensuring the stability, availability, and security of the Azure platforms used by product developers.

Recognised in the marketplace for our technical excellence – Transfer Pricing at KPMG is an integral part of the firm’s global community. Our diverse team focuses on compliance and advisory services, providing sustainable tax advice to clients, that not only helps to deliver compliance, but also supports their wider commercial objectives. And with prominent technology companies choosing to partner with us, you’ll find that you’re also working with the very best in market-leading tech.

As a result of continued growth and promotions within the Regional team we have an exciting opportunity for an experienced Senior Manager Transfer Pricing professional to join the team and play a pivotal role in driving our future growth ambitions.

Deal Advisory Tax

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

The Role

Deal Advisory Tax provides market leading services to both Corporate and Financial investors.  Whilst we have teams focused on clients in four key markets Corporates; Private Equity & Credit; Real Estate and Energy & Infrastructure, we are a national and connected team, working and learning with each other.

• Corporates:  We work alongside some of the most forward-thinking FTSE 100 and 250 businesses, as well as Corporates across the UK, supporting them with strategic acquisitions, carve outs, de-mergers, disposals, and joint ventures both in the UK and cross-border. Our corporates business is a multi-sector business, including Consumer, Life sciences, TMT, Industrials, ENR and Banking & Insurance. 
• Asset Management:  We work with Private Equity, Infrastructure, Renewable/ Energy transition, and Real Estate Funds, both large and mid-cap, as well as institutional investors such as Sovereign Wealth Funds and Pension Funds.  Our clients have UK, European

Service Delivery Manager 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

• Provide end to end ownership of customer service contracts
• Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
• Coordinate effort and liaise between nearshore and offshore teams
• Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
• Ensure effective management and process controls are in place, and escalation is effective where necessary
• Act as a point of contact and escalation for contracted end customers
• Build services relationships with customers
• Track performance of services and prepare reporting on SLAs & KPIs
• Produce regular management reports for customers and attend review meetings
• Provide analysis, feedback and actions based on trends, root cause analysis and other reports
• Manage service improvement plans, inclusive of formalized creation and ownership with end customers
• Take an active involvement in recruitment and team retention
• Participate in offering improvements and creation

Requirements 

• Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
• Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
• Demonstrable problem-solving skills
• Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
• Organised and delivery focused, strong planning skills and process driven
• Superior time-management skills along with strong sense of urgency
• People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
• Able to work independently with minimal direction
• ITIL certified