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Experienced Professional

Connected Technology Senior Manager (Strategy & transformation) - HALO

Location: Manchester

Service Line: MC Technology

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Experienced Professional

Team Manager Connected Learning

Location: Leeds

Service Line: People Consulting

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Experienced Professional

IT Risk and Controls Manager - Connected Technology

Location: London

Service Line: RC Technology

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Experienced Professional

Director - Marketing Proposition Lead, Connected Customer

Location: London

Service Line: Customer

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Experienced Professional

Connected Technology Senior Manager (Strategy & transformation) - KPE

Location: London

Service Line: MC Technology

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Experienced Professional

Risk Analytics - Assistant Manager - Connected Technology

Location: London

Service Line: RC Technology

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Connected Technology Senior Manager (Strategy & transformation) - HALO

Location: Manchester

Capability: Management Consulting

Service line: MC Technology

Experience level: Senior Manager

Employment type: Full Time



The team

This year has seen the establishment of KPMG’s Connected Technology practice, this creates significant scale and opportunity to bring the best of KPMG’s technology services and solutions to our clients.
We are looking for individuals with a wide range of experience to help us take the best of KPMG to priority clients in our regional offices, designated as key due to their position in the market, kudos in a local community, and/or forward-looking strategy.

This role will be focussed on the sale and delivery of KPMG Connected Technology services and solutions, working as part of cross-functional consulting teams, to these priority accounts.
There will be two teams, which are being formed in pursuit of these clients: “Midlands and South” region and the “North and Scotland” region, each led by a Director in our market-facing technology teams. Each Director will be supported by two Senior Managers. The prime focus of the teams will be being the identification and creation of new revenue streams, bringing new clients to the firm.

The expectation is that this team will both sell and deliver work, with a focus on sales in the current financial year. It is envisaged that as a point of continuity, the individual responsible for the sale will remain involved in the engagement in some way, at a minimum providing input and oversight, with a view to building longer term relationships with these accounts.

The Role

The role of a Connected Technology Senior Manager within this team will be required to carry out the following activities:

Business Development

- Understand, and be able to position the firm’s Technology and broader Consulting propositions and services;
- Independently and actively research and identify clients and opportunities;
- Assist in the creation of a plan for the current financial year, regarding the type of pursuits and specific client targets;
- Build profitable, long-term relationships with clients built on trust and thought leadership;
- Lead pursuits and win work with clients;
- Work closely with other parts of KPMG consulting and the wider KPMG businesses to deliver the best solutions for our clients;
- Leverage experience from previous clients to provide offerings applicable to our priority accounts;
- Create and manage strong relationships with Partners, Directors, and the Business Development community across the regional offices; and
- Assist in the identification, creation and execution of relevant external events that generate opportunities, which are then converted into sales.
Client Delivery

- Work with our clients as a trusted advisor supporting their journey towards better use of technology;
- Lead mid-size to large client engagements end-to-end, including both Technology and broader Consulting engagements;
- Deliver with excellence to create templated, repeatable, referenceable engagements to delight our Customers;
- Generate positive client satisfaction that creates additional work; and
- Manage the delivery of client work to all agreed financial and quality metrics.
Practice Development

- Create thought leadership in technology and work with other internal teams to create targeted propositions; and
- Be an ambassador for technology in KPMG, communicating our propositions and strategy in order to create opportunities and drive awareness.
The person

This role is an exciting opportunity to help open new opportunities, taking the breadth of KPMG solutions to our key accounts. We are looking for the following behaviours & mind set:•Proven ability to interact at senior levels internally and externally, capable of building long-lasting relationships and networks;
A self-starter, motivated to generate new business; and
Adaptable, willing to learn, try out new approaches, and expand your knowledge.

We are looking for individuals with demonstrable experience across several of the “Connected Technology” solutions and services as below:

- Technology Strategy
- Enterprise Architecture
- Programme & Project Management (Technology Transformation)
- Technology Risk & Cyber Security
- Data, Analytics & Automation
- Cloud / Software Engineering
- Industry Technology solutions (e.g. ERP, CRM, digital…)
- Integrated Enterprise Process Frameworks (e.g. APQC)
Individuals should also be able to demonstrate a track record of business development, client delivery and practice development as outlined above.

We're looking for candidates be based in the North of the UK and within a reasonable commute to a KPMG office

Team Manager Connected Learning

Location: Leeds

Capability: Management Consulting

Service line: People Consulting

Experience level: Associate/Assistant Manager

Employment type: Full Time


The Team

We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Learning Solutions curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims.
Learning 2020. One of our key learning projects is to work with external partners and Her Majesty's Civil Service to integrate and coordinate service delivery and customer experience of cross-government learning for the United Kingdom’s Civil Servants. As part of this Learning 2020 project, we are responsible for coordinating multiple service providers, tailoring learning content, delivery of ‘off the shelf’ learning products, and measuring impact and effectiveness. We aim to help the Civil Service embrace a culture of learning, increase the range and quality of learning solutions, and improve the value for money of its learning and training interventions. We aim to help the Civil Service provide its staff with a seamless and impactful learning experience that is coordinated and built collaboratively to leverage leading practices and subject matter experts from multiple industries and service providers.

The Team Manager leads a Service Centre team that provides a multifunctional contact centre for learners and suppliers. The Team Manager’s role is to oversee day-to-day client relationship interactions and provide high quality team management and centre administration leading to excellent customer service to support and customer satisfaction. Strong people management skills and experience are essential in coordinating activities and prioritizing day-to-day team tasks and client responses, as well as coordinating with relevant internal stakeholders to leverage in-house expertise and quickly finding solutions to client concerns and issues.The Team Manager will demonstrate experience in operational delivery, performance management, problem solving, and relationship management in a fast-paced, client-driven environment. Strong communication, mentorship, quality assurance, and continual improvement skills are essential.
As a team leader and role model, the Team Manager must embody KPMG’s values and demonstrate a commitment toward the accomplishment of the team’s goals.

The Role and Responsibilities

—Effective and efficient management of the event management process, maintaining relevant Service Levels and mitigating/escalating potential breaches
—Identification of opportunities for improvements to processes and techniques, championing a client service culture
—effective management of financial processes to ensure deadlines are met and revenue flow is maximised
—Identify and communicate MI requirements, effectively utilise MI reports to drive team performance
—Actively protecting the client’s interest at all times in complying with statutory regulations and legislation
—Ensure appropriate risk controls are adhered to by the team
—Day to day management of the team, ensuring effective guidance and communication, resolution of people issues, and that resources can meet current and predicted operational needs
—Implementing and completing quality assurance checks to reduce errors and to minimise risks
—Performance and talent management including succession plans, identifying team training needs and arrange coaching as required to ensure the whole team achieve and maintain competency levels
—Identification of opportunities for improvements to processes and techniques, championing a client service culture
—Adhere to the operational budget
—Initial point of contact for operational issues raised by the client that wouldn’t be dealt with through the complaints procedure
—Ensure committed bookings, within the scope of their influence, that are protected and potential for further bookings maximised

The Person

Knowledge/Skills/Experience
Essential
—Relevant experience of leading, coaching and mentoring a team of comparable size (15)
—Demonstrable experience in operational delivery, providing high levels of customer service Formal accounting qualification
—Proven performance management ability
—Strong communication and stakeholder management skills
—Strong analytical and problem solving skills and the ability to use information to generate creative solutions
—Awareness of relevant legislation, procedures and processes
—Competent level on Microsoft Office tools i.e. Excel, Word, PowerPoint

IT Risk and Controls Manager - Connected Technology

Location: London

Capability: Risk Consulting

Service line: RC Technology

Experience level: Manager

Employment type: Full Time


Using a wide variety of technical and sector-specific skills, KPMG's Risk and RDT Consulting group proactively helps transform clients to increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more.
Technology - Our clients need to deal effectively with technology related risks and derive maximum value from automation, data and digital technology. Our specialists provide independent, jargon free advice and advanced technology capabilities to help our clients proactively manage their technology risks and use their data to its full potential.

Using a wide variety of technical and sector-specific skills, KPMG's Risk and RDT Consulting group proactively helps transform clients to increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including fraud, regulatory compliance, risk frameworks and modelling, capital efficiency, corporate governance, dispute resolution, deriving value from contracts and much more.
Technology - Our clients need to deal effectively with technology related risks and derive maximum value from automation, data and digital technology. Our specialists provide independent, jargon free advice and advanced technology capabilities to help our clients proactively manage their technology risks and use their data to its full potential.

The Team

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.
The Team:
Technology Risk Consulting is a rapidly growing department. Our services are of both an assurance and advisory nature and include IT Security and Risk Management, IT Internal Audit, 3rd Party risk, ERP Controls and Risk and Controls Transformation.
Within the Technology Risk Consulting team, a large amount of our work involves providing assurance, advice and attestation to clients on their IT systems and processes, IT risks, IT general controls and IT projects.

The Role

• Help our clients navigate through complex risk and control requirements in highly regulated environments (particularly Sarbanes-Oxley)
• Provide advice on risk management, IT transformation and IT audit for our clients
• Supporting managers to deliver large, complex engagements
• Developing constructive client relationships, both inside and outside of KPMG
• Coaching and developing team members through sharing of experience and knowledge
• Upholding KPMG’s values by acting with integrity

The Person

• External and internal audit in the context of IT. Track record of ability to assess complex business and IT processes and identify risks and controls, to relate them to the wider business environment and providing advice to clients.
• Supporting managers to deliver a portfolio of complex IT and business control engagements for clients including planning, overseeing delivery, reporting and escalation of issues as necessary.
• Leading teams of analysts and coaching junior colleagues in the context of IT Risk & Controls.
• Expertise in IT General Controls and understanding of industry frameworks like COBIT, NIST
• Understanding of one or more business processes such as finance, procurement, customer and supply chain
• Understanding of security control principles like Segregation of Duties and Sensitive Access.
• Recognising the importance of continuous self and team development.
• Building and managing strong client relationships across a range of clients.
• Developing internal networks and maintaining strong relationships with colleagues across KPMG in the wider Advisory areas.
• Contributing to practice management, e.g. innovation, training, knowledge management.
• A good understanding of SAP, Oracle, data analytics and/or GRC technology platforms (desirable).

Director - Marketing Proposition Lead, Connected Customer

Location: London

Capability: Management Consulting

Service line: Customer

Experience level: Director

Employment type: Full Time



The Role




This is a senior leadership role within KPMG’s Customer division – one of the fastest-growing and strategically vital areas of the group. This is a newly created role which will focus on winning and developing profitable client work; leading marketing & customer growth teams to exceed client objectives; and building a world-class powered marketing proposition for KPMG.



KPMG is putting customer-centric transformation at the heart of their strategy – and a highly effective marketing proposition will be an essential component. The current marketing proposition needs strengthening considerably and transforming into a KPMG Powered signature process – therefore this role will balance hands-on delivery with exceptional senior leadership – building the capabilities from the ground up to deliver a world-class marketing proposition whilst simultaneously developing a strong pipeline of customer marketing client opportunities.





Responsibilities


This is a newly created role – with responsibilities aligned to the three critical role objectives:



Winning & developing profitable client work:




- Developing a day 1 connected customer marketing proposition for immediate roll-out – quickly understanding client pain points and tailoring high-impact solutions based on superior insight.





- Identifying and securing a strong pipeline of marketing-led client opportunities








- Supporting cross-functional & market teams’ client work with marketing leadership & expertise throughout the client lifecycle







Leading marketing & customer growth teams to exceed client objectives:



- Identifying (internally and externally) and bringing together the right talent mix for each client opportunity





- Providing inspirational leadership across multiple teams (KPMG and client side) to ensure the best possible client outcome – whilst creating an environment where our talent can thrive








- Building a strong bench of marketing talent within KPMG







Building a world-class Powered Marketing proposition:



- Creating a 3 year roadmap to establish KPMG as a leader in customer marketing consulting





- Harnessing the customer marketing expertise from across the KPMG group – and sourcing/creating new capability – to launch a Powered Marketing proposition








- Acting as the authority on marketing within KPMG and visibly championing and promoting KPMGs marketing credibility externally











Scope of role


- The role is a band A (director) within KPMG’s customer division and will support all functions and markets where appropriate




- This role will be the proposition stack lead for Marketing within KPMG







- Scope of Powered Marketing capabilities: Effectiveness & Optimisation; Capability & Operating Model; Strategy, Planning & Portfolio Mgt; Communications Strategy & Lifecycle; Supplier/Agency Mgt & Audit; Automation, Mar/Adtech.








The Person



- A proven marketing leader with 10yrs+ client side senior mgt experience




- An exceptional leader – with proven ability to inspire teams and create environments in which people can thrive. Experience of building and leading cross-functional / market teams across multiple businesses / geographies essential







- Substantial knowledge & experience across the customer marketing value chain: insight & strategy, planning, brand, acquisition, value management, retention







- Substantial knowledge & experience of marketing operations: target operating model, effectiveness & optimisation, systems & infrastructure (inc martech & MMM), agency mgt, media auditing







- Deep understanding of marketing theory – with demonstrable evidence of putting into practice in firms with local and global footprint







- Highly analytical – able to digest significant volumes of data & to arrive at impactful and actionable insights. Specific experience of MMM and econometric measurement to drive performance essential







- Highly commercial – ability to quickly demonstrate the £value of customer & marketing activity –P&L management experience







- Highly credible with c-suite level decision-makers – experience of demonstrating value of marketing to senior finance professionals and selling in customer / marketing strategies based on robust business cases







- Large external network – with key decision-makers – in one or more market sectors







- Excellent academics in relevant marketing areas









Qualifications








- Educated to MBA / postgraduate level





- Additional marketing leadership qualifications desirable










Additional Information

The role can be based in anyone of our major offices in the UK (Manchester, London, Leeds, Edinburgh or Glasgow) and will include travel; candidates must have a willingness to travel frequently, both domestically and internationally on occasions, with the potential to be away from home for set periods of time.




Connected Technology Senior Manager (Strategy & transformation) - KPE

Location: London

Capability: Management Consulting

Service line: MC Technology

Experience level: Senior Manager

Employment type: Full Time



In Technology Strategy we leverage technology to help achieve clients' business strategy and help deliver sustainable business benefits.


The Team:

The Technology Strategy team have a breadth and depth of experience covering Technology, Project and Programme Management and IT strategy and governance. We are looking for individuals with a similar breadth of experience in one or more of these areas.




We often consult on ERP solutions, cloud computing, applications strategy, application development, applications maintenance and mobile solutions. Our clients may ask us to facilitate solution architecture reviews and roadmap development. In addition, we work with vendors and their products/packages to establish the functional and technical fit.






For p


roject and programme management

our teams have experience of managing projects across the full lifecycle of technology enabled transformation programmes.




For IT Strategy and Governance, we provide an

assessment of IT Strategy alongside a clear direction and delivery roadmap. We define and implement IT Operating Models for the functional areas of IT and transformational change programmes (including definition of sourcing strategies). Our teams implement IT governance processes or techniques and establish Key Metrics and Balanced Scorecards for managing IT effectiveness.






Job Description:

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.



The Role:

The role is within our KPMG Private Enterprise (KPE) client base and you can work with start-ups through to large listed businesses and you will manage the day to day interaction with our clients and internal teams



You will often have more than one engagement at any one time and need to be able to balance client demands.



You will be able to build constructive working relationships across different teams, functions, countries or cultures, and lead and direct our experienced / junior resources and client teams on projects





Business Development


- Helping identify and develop opportunities at new and existing clients where we have the potential to support them.



- Communicating compelling and well thought out solutions to complex problems.








- Building market relevant service offerings to ensure greater visibility and exploitation of key technology opportunities with clients.



- Working with Directors, Partners and third parties to develop go-to-market propositions




Practice Development


- Contribute to practice management and development, e.g. knowledge sharing, training, proposition development, and knowledge management.



- Helping our junior team members to develop through mentoring and monitoring in the role of a Performance Manager.



The Person
:


- Recognises the importance of continuous self and team development and actively strives to achieve this.



- Helps others to understand how their work contributes to the overall success of an engagement and the wider firm.



- Fosters a sense of self belief and confidence in others.



- Seeks to understand others’ motivations.



- Supports others to make brave decisions.



- Motivated degree educated individual, with a professional qualification such as PRINCE2, MSP, APM, ITIL, TOGAF.



- Intuitive, self-starter with extensive experience of working with a large professional services consulting firm to lead teams and client engagements and win new business.



- Experienced in delivering IT Strategy, Process Design, and Technology projects.



- Passionate about talking to clients on current technology issues and market direction.



- Collaborative ways of working with clients and KPMG teams.



- Excellent ability to multi-task, prioritise workloads, and manage junior team members.



- Excellent ability to deliver work within tight timescales, to budget and to a high quality.



- Excellent ability to work on own initiative and be a strong team player.



Risk Analytics - Assistant Manager - Connected Technology

Location: London

Capability: Risk Consulting

Service line: RC Technology

Experience level: Associate/Assistant Manager

Employment type: Full Time


Job Description

Our ‘Risk Analytics’ capability sits within Technology Risk Consulting, but works across all our functions, i.e. across Audit, Tax and Advisory. Risk Analytics delivers a large amount of assurance and advisory work in helping clients get more value out of their Enterprise Resource Planning (ERP) Business Management systems, specifically SAP, Oracle as well as GRC and/or data analytical solutions on top of the ERP.

Our projects include extracting, analysing and visualising data from our clients ERP systems to support audit and advisory engagements covering: process control, process & control optimisation, robotics, security, and ERP related GRC services. This work is delivered through stand-alone assignments, or as part of external and internal audit, or wider advisory engagements.

An Analytics Manager with a focus on ERP analytics would typically be responsible for ensuring the quality, value and timely delivery of a significant pipeline of engagements. This will include supporting delivery of the high demand for data and analytics for some of our largest and most complex controls transformation and automation programs, but also supporting wider Consulting, Tax and Audit projects.

Alongside this, you would be responsible for driving growth of the Risk Analytics capability by developing new business from existing clients across the firm, as well as from new prospects.

As an Assistant Manager, you will join our Risk Analytics leadership team and hence also get involved in product development and innovation activities, to ensure that KPMG’s Risk Analytics capability remains market leading on a global scale, as well as the development of our Risk Analytics people.

This role requires specific functional ERP (SAP and/or Oracle) and data analytics (and/or GRC) experience, delivering ERP process controls, data analytics, assurance and advisory services. The successful candidate will be involved in client facing and client relationship building across of range of corporate clients.

Roles & Responsibilities

This will include some or all of the following:
• Audit and advise clients that operate SAP and/or Oracle systems including GRC;
• Advise clients on building and enhancing their own ERP and Assurance data analytics capability;
• Delivery lead / SME on SAP/ Oracle/ GRC control and/or data analytics engagements;
• SME in implementing analytics and GRC solutions (e.g. for Continuous Controls Monitoring and Segregation of Duties solutions);
• Assist clients in automating their controls using emerging technologies such as RPA, AI and scripting;
• Support build of a Cloud based in-house analytics platform/ solution;
• Delivery lead / SME on SAP/ Oracle/ GRC control and/or data analytics engagements;
• Building and managing excellent client relationships across a range of clients;
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, but in particular in the wider Advisory areas;
• Contributing to practice management, e.g. innovation, training, knowledge management;
• A good understanding of SAP, Oracle, data analytics and/or GRC technology platforms;
• Ability to identify and assess complex ERP risks and controls, to relate them to the wider business environment and to express clear views;
• Writing summary findings and preparing client documents to a high standard.

Experience and Skills

A combination of the following:
• Proven experience of successfully delivering SAP/ Oracle business process, security, control, data analytics and GRC services (including external/ internal audit) to medium/ large, multi-national clients. Including, for example, experience in Oil & Gas, Retail, Fast Moving Consumer Goods, Utilities and Life Sciences sectors;
• Good understanding of Finance and HR processes (e.g. Record to Report, Procure to Pay, Order to Cash);
• Auditing and advising clients that operate SAP/ Oracle ERP Systems;
• Business process and functional experience of key SAP/ Oracle Financials modules, ideally including SAP HANA and/or Oracle Fusion Cloud database structures;
• Functional experience of GRC, Financials, BPC and BI;
• Experience of design, build and delivery of data analytics related capabilities, including:
- data extraction and processing (i.e. ETL);
- design and build of data analysis routines;
- design and build of data visualisation formats;
- interpretation of data analytics results, and ability to derive insightful and quantifiable business insights using data analytics outputs;
- identifying root causes to detected exceptions and translating these to actionable recommendations, e.g. ERP process or system changes;
- integration into a suitable IT infrastructure, including architecture design and system configuration
• Experience of using data analysis tools in an ERP environment, e.g. SQL (MS and Oracle), R, Python, Alteryx, Celonis, Qlik, PowerBI, Tableau;
• Experience of automation and robotics technologies, e.g. UIPath, Automation Anywhere, MS Power Apps, Appian (or other low code);
• Experience of process mining and visualisation technologies over SAP and/or Oracle such as Celonis;
• Experience of preparing exception reports, advisory documentation and presentations to a high standard;
• Experience of successfully winning and delivering technology risk services, including analytics demonstrations;
• “Big 4” professional services or dynamic IT Consultancy environment experience;
• Supporting service line through innovation and knowledge management.

Qualifications

• SAP/ Oracle certifications (desirable);
• Data analytics tools certifications (desirable);
• Certifications in GRC and Automation tools (desirable);
• Accounting Audit Qualifications: ACA or equivalent (desirable);
• IT Assurance Qualification CISA or equivalent (desirable);
• Preferably degree educated (Data Science or similar) or proven commercially demonstrated experience.


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