I'm looking for

Search results for "Customer Experience & Digital"

Experienced Professional

Lead DevOps Engineer

Location: Leeds

Service Line: Solutions & Digital

View role

Experienced Professional

Appian Developer - Assistant Manager

Location: London

Service Line: Solutions & Digital

View role

Experienced Professional

Regulatory (KYC) & Quality Assurance - Senior Manager

Location: Leeds

Service Line: Solutions & Digital

View role

Experienced Professional

Appian Designer - Assistant Manager

Location: London

Service Line: Solutions & Digital

View role

Experienced Professional

Oracle Financials Manager - Procure to Pay

Location: London

Service Line: Solutions & Digital

View role

Experienced Professional

Senior DevOps Engineer

Location: Manchester

Service Line: Solutions & Digital

View role

Lead DevOps Engineer

Location: Leeds

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Manager

Employment type: Full Time



The Team
Within KPMG's Technology service line, the Infrastructure Engineering team’s mission is to be the best Infrastructure team ever, by using the right tools for the right job, failing fast and automating like our lives depend on it. Right from the leadership level, our team are fully committed to the DevOps culture and are consistently trying to change to ensure that culture is nurtured and grows.

We operate at genuine scale taking advantage of our alliance partnerships with the industry leading public cloud providers to deliver cutting edge solutions to clients on a global stage. If the public cloud is your future and you’re amazing at solving difficult, interesting and complex challenges and actually writing code, roll up your sleeves then drop us a line and remember to bring cake.

You will be working to continuously advance and standardise our client’s infrastructure and pipelined deployments, whilst collaborating with colleagues to write infrastructure as code that scales and takes advantage of the technologies available in the market.


Location
We have learnt during the recent global situation that remote working can, and has, worked for our large Engineering team. Whilst we have three core offices (London, Manchester and Leeds) we are open to remote working across the UK with a view to being onsite at least one day per week.

The Role
• Build and Run cloud infrastructure and software services primarily in the three public cloud environments (AWS, Azure and GCP)
• Manage and mentor your own team of engineers
• Automate like your life depends on it. Keep out of the portal, and where possible build infrastructure with Terraform or other IaC tools
• Run sprints and help prioritise your team’s workload. Jump between helping your team solve problems, to diving into your editor of choice to fix a bug or extend a library
• Manage relationships with clients to become a trusted delivery partner
• Support your wider Infrastructure community by assisting other teams, sharing knowledge, debugging problems, contributing code to central projects, and any other things you can think of
• GTD – Get things done. Use the DevOps culture to bring capabilities together and ship projects
• Develop tools and services useful in DevOps environments such as performance monitoring, security monitoring, deployment/configuration, continuous integration/build servers and cloud resource creation scripts
• Enjoy yourself. Maintain and cultivate the culture of your team

The Person
• Proven experience managing a team of engineers and being responsible for delivering projects
• Ability to switch between talking technical to other DevOps engineers, to explaining the business benefits of containers to non-technical business partners
• Proven experience with Linux/Unix/Microsoft configuration
• Hands on experience with public cloud providers such as AWS, Azure and/or GCP
• Proven experience in software development or scripting languages such as Python/Go/PowerShell/Nodejs/C# or equivalent
• Solid CI/CD pipelining skills using Octopus/TeamCity/Jenkins/Azure DevOps or equivalent
• Product focussed, build once and reuse
• Build it run it, take ownership of your code and infrastructure
• Automates everything
• Proven experience working in an agile environment
• Ability to continuously learn, work independently, and make decisions with minimal supervision
• You like nothing more than to watch colleagues flourish under your guidance.
• Be a technological cloud advocate to a wider audience inside and outside of the business
• Curiosity - Bring fresh ideas to the team and wider firm be it new software or containerisation of existing infrastructure and projects

What we can offer
• Scale, some of our clients are well known global brands, their infrastructure isn't small
• A great team environment, inside and outside of the work place
• Alliance relationships with AWS/Azure/GCP - Work with the product owners directly and help build their roadmap
• Love of technology and learning about even newer technology to help our clients be successful
• Paid certifications
• Flexible and considerate working hours and locations
• Access to regular training opportunities, attending conferences and certification support is encouraged
• Market equal pay and benefits such as a subsidised lunch, health care, pension, cycle to work, free day off to celebrate your birthday




Appian Developer - Assistant Manager

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Associate/Assistant Manager

Employment type: Full Time



Job Role and Responsibilities:



As an Appian Designer/Developer, you will be responsible for developing custom solutions using the Appian BPM solution, including forms, scripting and workflow design. You'll work with the assigned project manager and Architect to assist customers in their efforts to improve business processes, by applying market leading automation to realise tangible benefits over legacy process methods. You will work in a rapidly developing workflow team, with ambitious growth intentions, to help establish a world leading delivery capability. You will be challenged to maintain your knowledge around the product, whilst developing technical breadth and depth of knowledge across numerous other interface layers.
Working in a scrum team, on sprint delivery of technical solutions.
Propose technical and creative business solutions.
Design and deliver high quality technical Proof of Concepts for prospective customers.
Have an up to date view of the Appian roadmap of features, and be able to articulate them.
Represent Appian’s product to customers, or at public events such as conferences, summits, seminars, etc.
Develop showcase materials and key IP for the Automation Workforce.

Skills, Experience and Qualification:




Interest in Engineering, Math, Business Management, Computer Science.
Experience in a delivery role, working to timeline and budget requirements.
Able to thrive in a unique culture where thinking outside of the box is required daily and creative input is necessary to solve business problems.
Technical depth to understand the landscape of the complete solution.
Proven success conveying customer requirements to Product Management teams.
Familiarity with Business Process Management Languages and Platforms/Frameworks: Appian, Pegasystems, IBM, Oracle, TIBCO, etc.
Experience with Container technology, such as Docker and Kubernetes.
Ability to identity the benefits between different hosting platforms, from on premise server installs through Azure Stack, to Cloud hosted agnostic.
Desired Skills:
Recent experience programming in one or more of the following: Java (J2EE, JNDI, JDBC, JMS, Web Services), HTML, XML, XSL, JavaScript, SQL.
Familiarity with BluePrism RPA, and a clear understanding of the use case against BPA.
Experience in production environments (application servers, web servers, databases).
Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design.
Strives for continuous process improvement.

Regulatory (KYC) & Quality Assurance - Senior Manager

Location: Leeds

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


Role Description

The successful applicant will cover the following key areas of responsibility:



On-going engagements: oversight and leadership of a number of SME Leads across various engagements. This includes:
Coaching and guidance to SME Leads
Attraction and retention of SME Leads for individual engagements
Acting as an escalation point to Clients where senior input is required/expected or Client concerns over quality raised
Oversight of Quality Framework execution to ensure it is effectively deployed within operational environment and effective embedding of quality
Oversight of effective SME Toolkit deployment
Identifying and implementing best practice and consistent ways of working in conjunction with Head of Operations and peers
Delivering quality outcomes through consistent application of Quality Framework, SME Toolkit and application of best practices across all engagements

2. New engagements: oversight and leadership of SMEs. This includes:




Team set up for discovery and mobilisation stages of newly won engagements
Development of deliverables related to regulatory and quality output specific to the new engagement
Leading policy and procedures workstreams with the view to efficient and effective operationalisation
Working with the process and operations to ensure Client policies and procedures embed in the Operation
Collaboration with internal regulatory teams to facilitate best discovery and mobilisation approach for specific Client engagement
Business development and building Client confidence
Delivering Client pitches focused on Quality Framework and its effective deployment in Managed Services operations as a unique selling point
Ability to present Managed Services offering, which combines operational excellence and regulatory compliance leading to a compelling Client solution, during Client meeting in an impactful way

The ability to engage, communicate and inspire confidence in leadership together with strong people management skills and experience are therefore essential, with a demonstrable track record of having successfully led a team delivering quality output in an operational environment.


The candidate must be able to demonstrate the soft skills required to effectively embed quality in an operational environment by having the technical KYC expertise and being able to bring this to life for a non-SME audience. This entails being able to support and coach, clarify understanding and use tools and techniques to embed effectively to increase a depth of knowledge within the KYC environment.


The role will require leadership across several engagements and internal functions, so the ability to proactively build and maintain strong internal strategic networks will be key to the success of the role.

This is a role for an experienced senior manager, providing the opportunity to contribute to the growth of this business in a key influencing position. The role includes direct support to the Head of UK Operations to provide extra bandwidth at a senior level.


Deliverables
Work closely with Peers and the Head of UK Operations to ensure all new engagements are established effectively and that once in run, are delivered in accordance with the agreed standards
Ensure that Managed Services principles and standards are applied across all engagements to deliver successful and well-controlled outcomes
Deal with growth and expansion as per capacity plan leading the activity in liaison with Head of UK Operations, Operations Support and KGS
Ensure the engagements are resourced with sufficient well trained and well-motivated staff and that staff are developed to their potential in line with current and predicted operational needs
Conduct SME and quality reviews of existing operations (both on Client site and internally to KPMG), leveraging operational expertise to consult and identify potential process improvements
Act as first point of escalation for client relationship activities and provide input, preparation and support to contractual Service Reviews or SLT reporting as appropriate
Maintenance of Service Levels in operations owned, ensuring a high level of customer service at all times.
Identify and diagnose sub-optimal business performance
Ensure appropriate risk controls are in place so that items such as potential risk to the company arising from money laundering and fraud, is minimised
Actively protecting the client’s interest at all times in complying with statutory regulations and legislation
Reporting of issues of concern to Operations Support, Senior Leadership, and where appropriate, to the client
Initiate and promote improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains
Aim to operate at industry best practice level, where available
Maintain control over agreed budgets, demonstrating due care and diligence in exercising mandates within authority as agreed with client or Head of UK Ops
Work collaboratively with peers (other oversight managers) to share best practice and embed consistent ways of working
Essential

- Extensive proven experience in an operations environment including demonstrable experience at management level within Financial Services
- KYC/AML/CDD knowledge and experience at an in-depth level
- Remediation experience gained within a Managed Services/outsourced services environment
Desirable

- Budgeting, forecasting and planning experience in an operational environment
- Full working knowledge of regulatory landscape in terms of anti-money laundering measures and other relevant legislation, procedures and processesSkills

- Excellent people management skills
- Strong communication and relationship management skills
- Strong analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business
- Strong project management skills
- Commercial Awareness
- Strong presentation skills
- Strong focus on results-led management
- Planning & Organising

Appian Designer - Assistant Manager

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Associate/Assistant Manager

Employment type: Full Time



Job Role and Responsibilities:



As an Appian Designer/Developer, you will be responsible for developing custom solutions using the Appian BPM solution, including forms, scripting and workflow design. You'll work with the assigned project manager and Architect to assist customers in their efforts to improve business processes, by applying market leading automation to realise tangible benefits over legacy process methods. You will work in a rapidly developing workflow team, with ambitious growth intentions, to help establish a world leading delivery capability. You will be challenged to maintain your knowledge around the product, whilst developing technical breadth and depth of knowledge across numerous other interface layers.
Working in a scrum team, on sprint delivery of technical solutions.
Propose technical and creative business solutions.
Design and deliver high quality technical Proof of Concepts for prospective customers.
Have an up to date view of the Appian roadmap of features, and be able to articulate them.
Represent Appian’s product to customers, or at public events such as conferences, summits, seminars, etc.
Develop showcase materials and key IP for the Automation Workforce.

Skills, Experience and Qualification:




Interest in Engineering, Math, Business Management, Computer Science.
Experience in a delivery role, working to timeline and budget requirements.
Able to thrive in a unique culture where thinking outside of the box is required daily and creative input is necessary to solve business problems.
Technical depth to understand the landscape of the complete solution.
Proven success conveying customer requirements to Product Management teams.
Familiarity with Business Process Management Languages and Platforms/Frameworks: Appian, Pegasystems, IBM, Oracle, TIBCO, etc.
Experience with Container technology, such as Docker and Kubernetes.
Ability to identity the benefits between different hosting platforms, from on premise server installs through Azure Stack, to Cloud hosted agnostic.
Desired Skills:
Recent experience programming in one or more of the following: Java (J2EE, JNDI, JDBC, JMS, Web Services), HTML, XML, XSL, JavaScript, SQL.
Familiarity with BluePrism RPA, and a clear understanding of the use case against BPA.
Experience in production environments (application servers, web servers, databases).
Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design.
Strives for continuous process improvement.

Oracle Financials Manager - Procure to Pay

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Manager

Employment type: Full Time


Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Apps team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

The Role

• Communicating compelling and well thought out source to pay solutions in response to complex client problems based on Oracle Cloud ERP technology
• Supporting business development and project delivery activities across clients from multiple industries
• Defining an overall source to pay solution leveraging leading practice solutions to support the business requirements
• System design and delivery, including release management, integration management, data migration strategy and management

The Person

• Recognises the importance of continuous self and team development and actively strives to achieve this.
• Building constructive working relationships across different teams, functions, countries or cultures.
• Helps others to understand how their work contributes to the overall success of an engagement and the wider firm.
• Fosters a sense of self belief and confidence in others.
• Seeks to understand other’s motivations.
• Supports others to make brave decisions.

Functional skills:

• Educated to degree level or equivalent.
• An understanding of the key source to pay business issues/drivers that result in clients pursuing transformation programmes.
• Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.).
• Experience of working effectively with senior client representatives.
• Detailed knowledge of how Oracle Cloud ERP enabled end-to-end business process across the Source to Pay area.
• Experience of multiple Oracle Cloud ERP full implementation project lifecycles, preferably from scoping and planning through to post go live support, at least as a subject matter expert.
• A specialist knowledge of Oracle Cloud ERP based Source to Pay (S2P) process area in detail covering Sourcing, Procurement, Payables and Payables modules.
• An understanding of the functional, application and technical architectural elements of an Oracle Cloud ERP programme including approval rules and subledger accounting setup.
• An understanding of the end-to-end business processes across other Oracle Cloud ERP process areas including Acquire to Retire (Assets), Projects Accounting (Costing and Billing), Record to Report (General Ledger) or Order to Cash (Receivables, Cash Management and Collections, with particular awareness of any interdependencies with the source to pay process.
• An understanding of the functional, application and technical architectural elements of an Oracle Cloud ERP programme.
• Should be able to independently run client workshops to drive design decisions and system demonstration in both an in person and remote delivery mode.
• Prepare configuration & other design documents (Functional specification, Solution design document)
• Experience of Financial concepts (required for Oracle Cloud ERP Implementation projects)
• Experience to drive the technical deliverables such as Data migration principles & Integration Design (mainly from functional perspective)
• Experience of operating and implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise.
• Understanding of an Oracle Cloud delivery lifecycle using TCM or equivalent delivery method.
• Experience of managing procurement workstream delivery teams with colleagues including client and third parties.
• An appreciation of the influence of user experience-based design eg Personas, user journeys and how this can be used to augment a solution.

Professional skills:

• Excellent documentation, reporting and presentation skills in both a virtual and in person mode.
• Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesise large amounts of information.
• Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.).
• Highly proficient Microsoft Office skills particularly Excel, PowerPoint and Microsoft Projects.
• Excellent interpersonal, team building, organisational and motivational skills.
• Fast learner with an ability to get up-to-speed in a short space of time.
• Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications.
• Good attention to detail and an ability to analyse and use data in decision making.
• Excellent organisational and multitasking skills with ability to balance competing priorities.

Senior DevOps Engineer

Location: Manchester

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Associate/Assistant Manager

Employment type: Full Time



The Team
Within KPMG's Technology service line, the Infrastructure Engineering team’s mission is to be the best Infrastructure team ever, by using the right tools for the right job, failing fast and automating like our lives depend on it. Right from the leadership level, our team are fully committed to the DevOps culture and are consistently trying to change to ensure that culture is nurtured and grows.

We operate at genuine scale taking advantage of our alliance partnerships with the industry leading public cloud providers to deliver cutting edge solutions to clients on a global stage. If the public cloud is your future and you’re amazing at solving difficult, interesting and complex challenges and actually writing code, roll up your sleeves then drop us a line and remember to bring cake.

You will be working to continuously advance and standardise our client’s infrastructure and pipelined deployments, whilst collaborating with colleagues to write infrastructure as code that scales and takes advantage of the technologies available in the market.

Location
We have learnt during the recent global situation that remote working can, and has, worked for our large Engineering team. Whilst we have three core offices (London, Manchester and Leeds) we are open to remote working across the UK with a view to being onsite at least one day per week.

The Role
• Build and Run cloud infrastructure and software services primarily in the three public cloud environments (AWS, Azure and GCP)
• Manage and mentor your own team of engineers
• Automate like your life depends on it. Keep out of the portal, and where possible build infrastructure with Terraform or other IaC tools
• Run sprints and help prioritise your team’s workload. Jump between helping your team solve problems, to diving into your editor of choice to fix a bug or extend a library
• Manage relationships with clients to become a trusted delivery partner
• Support your wider Infrastructure community by assisting other teams, sharing knowledge, debugging problems, contributing code to central projects, and any other things you can think of
• GTD – Get things done. Use the DevOps culture to bring capabilities together and ship projects
• Develop tools and services useful in DevOps environments such as performance monitoring, security monitoring, deployment/configuration, continuous integration/build servers and cloud resource creation scripts
• Enjoy yourself. Maintain and cultivate the culture of your team

The Person
• Proven experience managing a team of engineers and being responsible for delivering projects
• Ability to switch between talking technical to other DevOps engineers, to explaining the business benefits of containers to non-technical business partners
• Proven experience with Linux/Unix/Microsoft configuration
• Hands on experience with public cloud providers such as AWS, Azure and/or GCP
• Proven experience in software development or scripting languages such as Python/Go/PowerShell/Nodejs/C# or equivalent
• Solid CI/CD pipelining skills using Octopus/TeamCity/Jenkins/Azure DevOps or equivalent
• Product focussed, build once and reuse
• Build it run it, take ownership of your code and infrastructure
• Automates everything
• Proven experience working in an agile environment
• Ability to continuously learn, work independently, and make decisions with minimal supervision
• You like nothing more than to watch colleagues flourish under your guidance.
• Be a technological cloud advocate to a wider audience inside and outside of the business
• Curiosity - Bring fresh ideas to the team and wider firm be it new software or containerisation of existing infrastructure and projects

What we can offer
• Scale, some of our clients are well known global brands, their infrastructure isn't small
• A great team environment, inside and outside of the work place
• Alliance relationships with AWS/Azure/GCP - Work with the product owners directly and help build their roadmap
• Love of technology and learning about even newer technology to help our clients be successful
• Paid certifications
• Flexible and considerate working hours and locations
• Access to regular training opportunities, attending conferences and certification support is encouraged
• Market equal pay and benefits such as a subsidised lunch, health care, pension, cycle to work, free day off to celebrate your birthday




Search and apply

Let your curiosity guide you. Search and apply to our open opportunities.

Student community

Join our student community to stay up to date with programmes.

This website uses cookies that provide necessary site functionality and improve your online experience. By continuing to use this website, you agree to the use of cookies. Our cookies notice provides more information about what cookies we use and how you can change them.

Back to top