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The Team

Within the FS IT Audit team, our work involves providing consultancy, assurance, advice and attestation to clients on their IT systems and processes. Our focus is on IT risk management, IT controls testing, IT project assurance, and the technology and data aspects of regulation. This work is delivered through stand-alone assignments, large scale consulting projects and as part of external and internal audit engagements.

The Role

• Work with Partners and Directors in delivering technology risk services with an emphasis on Internal Audit services to the Insurance sector.
• Take responsibility for a large portfolio of audit clients (Internal audit) and deliver IT audit services to this portfolio to time, budget and quality.
• Taking responsibility for the overall output from client engagements including scoping, financial management, managing delivery risk, production, quality and review of deliverables.
• The role holder will also need to generate new work for the team through actively leading sales and proposal activity within the insurance market with the leadership team and insurance markets group.
• Building and maintaining excellent relationships across a range of clients and prospects.
• Participating in service line development, reporting to the service line leader on progress of development, sales and delivery.
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, in particular in the wider IT Advisory practice.
• Coaching, mentoring and developing team members, both on and off engagements (e.g. setting goals and appraising performance), and contributing to practice management (e.g. training and knowledge sharing).

The Person

Experience and Background

• Extensive ITGC experience within Financial Services
• Proven experience in an IT risk and control / audit environment and managing a large IT External Audit portfolio.
• Able to identify and assess complex IT risks and controls, to relate them to the wider business environment and to express opinions clearly.
• Strong project management skills including being able to manage multiple assignments simultaneously, to manage teams effectively, and to deliver projects on time and to budget.
• Able to add value to assignments through an analytical approach to work, and adept at challenging existing processes to identify and implement smarter ways of working.
• Able to develop excellent client and internal relationships at all levels of seniority.
• Proficient at creating and delivering captivating presentations to audiences comprising groups of clients, prospects and/or internal staff.
• Able to motivate and lead teams of up to 5 people and also work on own initiative.
• Experience in business analysis and understanding of core business processes within a financial services environment.
• Experience of auditing application controls for a range of business processes within a financial services environment.
• UK Financial Services experience is essential
• Must have the right to work in the UK

Operational Excellence – OEH Outsourced Services Manager


KPMG Overview:

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


Job Description:

Grade: C
Service Line: OEH – KBS
Reporting to: Head of Strategy and Projects - OEH
Location: Watford (with intermittent travel to other UK offices including Canary Wharf)


Function Information

OEH plays a pivotal role in supporting the delivery of the business strategy, and as a representative of OEH this role plays a key part in delivering that strategy. To enable this, we are continually reviewing the way we recruit, develop and reward the people that work for KPMG to make sure that we attract and retain the very best and most diverse talent in the market place and enable them to achieve exceptional things for our clients and customers. At the heart of our people strategy lies a simple but powerful statement – “our people are extraordinary”.


Context of role

This role plays a pivotal role in the delivery of the OEH strategy and deliverables. You will be responsible and empowered to manage the relationships with all our outsource providers of OEH services. You will drive a customer centric and continuous improvement culture across the operation, helping to develop and achieve our overall managed service strategy within KPMG Business Services.

You will manage 3rd party providers, ensuring the service provision is delivered in line with our agreed contracts and the best way to support our overall vision of creating an excellent experience for our colleagues, whilst operating within a controlled and governed framework. You will develop and have overall responsibility to manage the service delivery and ensuring agreed SLAs are met and achieved within the OEH budget. Your focus on continuous improvement of service delivery will be gained through building, influencing and maintaining effective relationships with key internal and external customers, including leaders across OEH, KBS and beyond.

You will deputise for the Head of OEH in matters relating to the outsource providers.
As a member of KPMG, you are expected to demonstrate the Firm’s values at all times.



Role and Responsibilities
- Oversee and ensure timely and a high level of service is continually provided from the shared service operation and our 3rd party providers (approximately 220 personnel). Driving capability across the operation with a robust and sustainable development programme in place for all colleagues and management roles.
- Respond to customer feedback, dealing with escalations and take a strategic approach to ensure that root causes are established to prevent recurrence.
- Build and develop close working relationships with key stakeholders and senior leadership teams both in the providers, OEH, KBS and beyond to support a quality service culture. Pro-active management of all stakeholders, especially the expectations of leaders and management within the organisation (including senior management and partners).
- Maintain and manage vendor budgets (total contract value c.£3.5m) against commercial terms and the service centre budget against the plan.
- Manage and review the performance of the 3rd parties based on agreed contractual SLAs and performance measures. Utilising the SRM Governance model to ensure continuous improvement, innovation and best in class benchmarking consistently delivers improvements to the quality and value of service delivery. Drive cultural awareness within the Vendor’s organisation, to better align values, core behaviours and service deliverables.
- Manage current reporting suite to all internal & external Stakeholders ensuring fit for purpose and providing the required information.
- Work closely with the Service Management team ensuring consistency in reporting and SLA’s.
- Oversight of the number of Improvement Initiatives that have been implemented and work with Service Provider to implement transformation initiatives.
- Oversight of the BPO Supplier to hold them to account on efficiency & productivity improvements.
- Provide BPO Supplier with cross OEH Comms and a view of KPMG.
- Continually seek opportunities to outsource OEH services.
- Manage Rewards & Recognition across Suppliers and continually analyse attrition.
- Manage and coordinate OEH BCP planning for 3rd party providers.
- Work with IT to understand ongoing cross functional technology issues, improvements and resolutions.
- Work with the OEH function leads/Service Delivery Managers to review the operational contract needs:
- Change requests to SOWs and/or change orders
- Contract administration
- Budgeting
- Billing
- Gain sharing and productivity gains
- Tracking of charges / service credits / service penalties across the contract

Experience, Qualification and Skills


Essential skills and experience required

- Experience in the operational management of a Shared Services environment within the UK across all disciplines.
- Experience with managing budgets.
- Excellent written, oral communication and presentation skills, with the ability to communicate complex ideas in a focussed, simple and commercially relevant manner.
- Experience of a complex, fast-moving environment.
- Possess change and project management skills, and be result orientated.
- Strong influencing skills (able to build business partner relationship) with the ability to challenge at all levels. Ability to influence at a senior level and manage complex stakeholder relationships.
- Leadership skills and personal drive to deliver results.
- Experience of managing 3rd Party vendors, including relevant governance frameworks

Desirable skills:
- Experience of programme management and delivering large change projects.
- Commercial awareness and strong operational delivery.
- Experience in managing outsourced Shared Services relationships.
- Experience in outsourcing Shared Services from contract to go-live of service delivery.
- Experience in the automation of operational processes.

The Team

Our Corporate Treasury Services team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges, and is currently experiencing an exceptional rate of growth. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting, and work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory and audit services, including:

- Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems
- Risk management assessments including foreign exchange, interest rate, credit and commodities
- Providing specialist support to external audit teams, including derivative valuations, hedge accounting, and financial instrument classifications
- Internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking
- Technical support on accounting and regulatory change projects such as IFRS 9 Financial Instruments, new UK GAAP, EMIR and Basel III


Role and Responsibilities

- Assist with delivering Treasury advisory and audit projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams
- Assist senior management in providing clients with advice on technical treasury and accounting issues
- Assist in the preparation of presentations, thought leadership collateral and marketing material
- Support the business development of KPMG’s IFRS 9 client proposition/offering, and assisting in the responses to IFRS 9 client proposals, with a primary focus on Corporates

There will also be opportunities to be involved in other accounting areas, as well as regulatory areas, e.g. EMIR, Basel.


Qualifications and Skills

- Must possess professional qualification - ACA, ACCA or CPA. Individuals on track to be exam and time qualified this year may also be considered
- Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application
- Strong analytical skills and ability to complete client deliverables/solutions
- Very good project management skills, demonstrated by a record of project delivery
- Excellent communication skills, including delivering presentations and communicating well with clients in writing and verbally, as well as advising and building relationships with senior client personnel
- Enthusiasm and energy to contribute to the team and help it grow


Experience and Background

- Prior work experience in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance and controls
- Strong knowledge of accounting for financial instruments under IFRS, UK GAAP or US GAAP
- Experience with evaluating technical issues, analysing facts, consulting and delivering solutions to clients
- Understanding of accounting developments and key current issues facing clients
- Proven ability to identify and pursue business opportunities whilst maintaining a solution mindset, as well as drive and resilience to deliver in a pressured environment
- Proven track record in working with teams to bring high quality deliverables to a range of stakeholders

Job Description

Work as an ESG reporting specialist within the growing Accounting Advisory Services (AAS) team. The team provides specialist accounting and reporting advice to clients across a range of areas.
We are seeking an ESG reporting expert to support the growth of our Corporate Reporting service line; advising our clients on how to develop and improve their external reporting on ESG matters. Such matters might include Greenhouse Gas (GHG) emissions, waste, water, community investment, sustainable supply chains, health and safety (H&S), diversity, gender pay gap, responsible investing and other non-financial information.
The role would include providing advice to large corporate companies in different sectors, including those from the FTSE 100 on best practice reporting, including the application of relevant reporting industry reporting frameworks such as TCFD, SASB, GRI, CDSB and Integrated Reporting.
The role would often involve working as part of a cross-functional team including ESG strategy, risk management, assurance, technology and transformation/change experts.

Key Responsibilities:

- Management of client ESG reporting related engagements, leading small teams. In some instances, leading AAS input into larger, multi-disciplinary teams
- Providing support including reports and presentations to help clients to understand and identify their material ESG issues, decide on their desired reporting maturity, and improve their public disclosures.
- Providing clients with advice on the initial and continuing application of relevant industry reporting Frameworks including TCFD, SASB, GRI, CDSB and Integrated Reporting.
- Development and delivery of training on ESG topics to clients and internal KPMG teams
- People management and performance development
- Building and maintaining strong relationships with both clients and KPMG individuals
- Contributing to practice and risk management, including thought leadership and business development activities
Experience

- Experience (minimum 5 years) in a sustainability/environmental related field, including experience of preparing, assuring or advising on sustainability reporting for large clients (ideally FTSE 350 or equivalent)
- Experienced in preparing, auditing/assuring or reviewing the content of mainstream corporate reporting documents such as the Annual Report.
- Business development experience including generating sales with new clients and developing internal networksExpertise/ technical role requirements

- Strong understanding of industry reporting frameworks such as TCFD, SASB, GRI, CDSB and Integrated Reporting.
- Strong project management techniques including decision-making ability, analytical skills, time management, organisation and evaluative skills.
- Excellent communication skills, both written and verbal
- IT literacy with sound knowledge and experience of Excel/Word/Powerpoint.Skills

- Inquisitive mind with a strong passion for sustainability and ESG issues
- Willingness and demonstrated experience in quickly and effectively climbing learning curves
- An ability to effectively communicate with a wide range of individuals both internally and externally.
- Self-driven and resilient.
- Ability to identify and resolve issues, or escalate as appropriate
- Drive and resilience and ability to thrive in a pressured environment
- Focus on delivering high quality work whilst maintaining excellent attention to detail

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Team

Our Corporate Treasury Services team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges, and is currently experiencing an exceptional rate of growth. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting, and work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory and audit services, including:

- Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems
- Risk management assessments including foreign exchange, interest rate, credit and commodities
- Providing specialist support to external audit teams, including derivative valuations, hedge accounting, and financial instrument classifications
- Internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking
- Technical support on accounting and regulatory change projects such as IFRS 9 Financial Instruments, new UK GAAP, EMIR and Basel III


Role and Responsibilities

- Assist with delivering Treasury advisory and audit projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams
- Assist senior management in providing clients with advice on technical treasury and accounting issues
- Assist in the preparation of presentations, thought leadership collateral and marketing material
- Support the business development of KPMG’s IFRS 9 client proposition/offering, and assisting in the responses to IFRS 9 client proposals, with a primary focus on Corporates

There will also be opportunities to be involved in other accounting areas, as well as regulatory areas, e.g. EMIR, Basel.


Qualifications and Skills

- Must possess professional qualification - ACA, ACCA or CPA. Individuals on track to be exam and time qualified this year may also be considered
- Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application
- Strong analytical skills and ability to complete client deliverables/solutions
- Very good project management skills, demonstrated by a record of project delivery
- Excellent communication skills, including delivering presentations and communicating well with clients in writing and verbally, as well as advising and building relationships with senior client personnel
- Enthusiasm and energy to contribute to the team and help it grow


Experience and Background

- Prior work experience in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance and controls
- Strong knowledge of accounting for financial instruments under IFRS, UK GAAP or US GAAP
- Experience with evaluating technical issues, analysing facts, consulting and delivering solutions to clients
- Understanding of accounting developments and key current issues facing clients
- Proven ability to identify and pursue business opportunities whilst maintaining a solution mindset, as well as drive and resilience to deliver in a pressured environment
- Proven track record in working with teams to bring high quality deliverables to a range of stakeholders