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Experienced Professional

Operations Manager - Managed Services - FTC

Location: Glasgow

Service Line: Solutions & Digital

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Experienced Professional

Senior Manager - GCT, Managed Services - London

Location: London

Service Line: Global Comp and Trans

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Experienced Professional

Manager - Corporate Tax - Tax & Legal Managed Services

Location: Birmingham

Service Line: Tax Central

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Experienced Professional

Solutions Architect - Managed Services (Business Development)

Location: London

Service Line: Solutions & Digital

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Experienced Professional

Tax Manager - Managed Services - Glasgow/Birmingham/Manchester

Location: Manchester

Service Line: Tax Central

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Experienced Professional

Tax Senior Manager, Corporate, Managed Services, Various locations

Location: Birmingham

Service Line: Tax Central

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Operations Manager - Managed Services - FTC

Location: Glasgow

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Manager

Employment type: Either Full Time Or Part Time


Roles and Responsibilities

• Operational delivery of a MS engagement, either on a large engagement as a deputy role under an Oversight Manager, or on a small (complex or simple) engagement as the lead Operations role.
• Responsible for managing the transition in to the new engagement as well as the delivery of agreed outcomes and SLA’s for the client.
• Manages a team of up to 50+ people, working closely with offshore peers where relevant.
• cting as first point of contact for day to day client queries, as well as planning and preparing material for regular weekly and monthly meetings
• Proactively work with several internal functions e.g. People Support, Planning and Insight to ensure successful delivery.
• Ensure that Managed Services principles are applied to engagement to deliver successful and well-controlled outcomes.
• Ensure onshore operation is resourced with sufficient well-trained and well-motivated staff performing to their potential in line with current and predicted operational needs throughout the lifecycle of the project and in line with changing requirements.
• Act as day to day contact for client relationship activities and provide input, preparation and support to reporting as appropriate.
• Maintenance of Service Levels in engagement (onshore and offshore), ensuring the client’s interest is protected at all times in complying with statutory regulations and legislation, whilst delivering on Managed Services and wider KPMG goals.
• Liaison with experts and stakeholders from within the Firm to achieve exceptional quality standards across the operation, including subject matter experts and proprietary technology owners.
• Identify, diagnose and oversee solutions to reduce sub-optimal business performance.
• Ensure appropriate controls are designed and in place so that potential risk to the Firm is minimised. Report issues of concern as appropriate and handle any reported breaches in accordance with the relevant guidance/central team.
• Initiate and promote improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains.
• Maintain control over engagement operational budget and capacity plan, demonstrating due care and diligence in exercising operational-level mandates within authority as agreed with client or Oversight Manager.
• Work collaboratively with peers to share best practice and embed consistent ways of working.

Qualifications and Skills

• People leadership skills with strong focus on engagement, coaching & development
• Good communication and relationship management skills demonstrating client focus.
• Analytical and problem solving skills allied to the ability to use information to generate creative solutions to benefit the business.
• Results driven and demonstrates commercial judgement with strong planning and organising skills
• Ability to build strong internal networks within MS and wider KPMG


Experience and Background

Essential

• Extensive experience in an operational environment, where at substantial time spent at a management level with responsibility for large teams
• Budgeting, forecasting and planning experience in an operational environment.

Desirable

• Awareness of the FCA, CCA, GDPR and other relevant legislation, procedures and processes.
• Background in Financial services industry, with exposure to remediation, complaint handling, claims processing and conduct risk reviews in the UK.

Senior Manager - GCT, Managed Services - London

Location: London

Capability: Tax

Service line: Global Comp and Trans

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to grow our Managed Service business which helps multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. Leveraging award-winning technology, we enable our clients to utilise KPMG’s compliance and transformation expertise to drive better visibility, greater efficiency and improved risk management across their organisation and responsibilities.


We are winning new clients and are growing our team as a result of these successes. This is an exciting time to be part of the GCT Managed Services team at KPMG.


We are looking for talented Senior Managers to join us in Canada Square, London with experience in a broad range of areas including:



Deep compliance and reporting expertise
Engagement leadership
Change management
Transformation, transition and project management
Standardised methodology and tool development
Consulting on compliance processes and technology
Lean Six Sigma methodology.


We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors.

We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days, elements of home working etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest.

Roles & Responsibilities:

Project managing the overall delivery of global and large UK compliance and reporting managed service projects;
Lead the business development process to progress leads to sales and taking responsibility for contract negotiation and agreement;
Lead our service offerings and service delivery models;
Support clients with implementation of managed service solutions to ensure the widespread adoption across their business units;
Establishing and maintaining strong client relationships with both existing and new clients;
Line manage managers and assistant managers and overseeing output of offshore resource in order to deliver client projects;
Identify opportunities to identify additional services that the client may need and liaise with subject specialists;
Coaching and technical support for other team members;
Follow KPMG best practice and policy.


The Person


Qualifications and skills:


We welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications. Project Management qualifications are also highly desirable.


Knowledge and Experience:


Extensive project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements or similar projects);
Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear;
Awareness of technology and automation to drive efficiency, risk management and value;
Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work;
Analyses problems, identifies core issues, investigates, evaluates and integrates information;
Builds the reputation of KPMG through the quality of work, knowledge and experience;
Awareness or experience of corporate tax (e.g. tax compliance) will be helpful.


Manager - Corporate Tax - Tax & Legal Managed Services

Location: Birmingham

Capability: Tax

Service line: Tax Central

Experience level: Manager

Employment type: Either Full Time Or Part Time


The Team

Tax and Legal Managed Services has challenged and modernised the way that we deliver tax compliance services, by centralising the activities relating to the preparation and finalisation of tax computations and returns. Our vision is to build a more efficient and effective service for our clients.

We are now looking for a talented Tax Manager with UK corporate tax experience to join us here.

This role can be based in Glasgow, Birmingham or Manchester

You will be able to demonstrate exceptional tax compliance skills, the ability to work to tight deadlines and produce a first class product ready for issue to our clients.

This will involve working closely with tax professionals based in all of KPMG’s UK offices, along with our offshore partners (who manage processing aspects), to deliver a seamless service to our clients.

The corporate tax team based in TL Managed Services is an integral part of our overall offering to clients. The roles involve working on clients of all sizes (from mid-market to FTSE listed groups) and across a wide range of sectors.

We are offering both full time and part time roles with flexible working arrangements which include early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest.


The Role

Roles and Responsibilities

• Maintain a portfolio of clients and take responsibility for ensuring their tax computations are prepared to a high standard, on a timely basis and finalised and submitted to HMRC within agreed deadlines.
• Oversee the work of assistant managers, providing coaching and technical guidance as part of the overall review process.
• Work with the KPMG local office teams nationally and/or the client directly to understand the requirements at the start of each compliance cycle and ensure that these are reflected in the final computation and return.
• Potential visits to clients/ local offices when appropriate.
• On more complex clients, act as the main point of liaison with the client to obtain additional information if required, feeding back to the tax computation preparers to enable them to provide an updated draft computation for subsequent review.
• Identify and resolve technical issues, preparing technical analysis and involving specialists as appropriate to prepare or review analysis.
• Carry out a full manager review of computations and other deliverables prior to sending to clients and HMRC.
• Provide advice and support to the KPMG local office team and/or client, as requested, including for example providing assistance in the drafting of responses to HMRC correspondence and preparing tax accounting disclosures.
• Develop and maintain relationships and liaise with KPMG local office teams and our offshore partners.
• Work with client administrators to ensure client administration and risk procedures are completed appropriately, liaising with KPMG local office teams as needed.
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Follow KPMG best practice and policy.


The Person

Qualifications and Skills

We welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications.

Experience and Background

• Experience of manager level review of corporate tax computations and returns, including client liaison through the compliance process.
• Ability to identify and resolve technical issues, or escalate as appropriate.
• Experience of specific technical areas including: complex capital versus revenue treatment; pension scheme and share scheme adjustments; group relief; basic transfer pricing; UK GAAP tax accounting for groups.
• Awareness (experience preferred) of technical areas including: controlled foreign companies and worldwide debt calculations.
• Strong interpersonal skills with experience of managing and / or coaching junior staff, in addition to strong oral and written communication skills.
• Excellent team work, management and organisational skills, including monitoring timetables and budgets.
• Proficient user of Alphatax (or similar tax software).


Solutions Architect - Managed Services (Business Development)

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


The Role

Sales is a high profile opportunity within KPMG. You will be playing a crucial role in helping to drive the Managed Services business forward and will be part of a dynamic team culture offering strong internal networks and support.

As a Senior Manager you will be responsible for design of solutions to meet client demand in the Managed Service domain. Solutions include KYC/CDD, Remediation and Complaint handling.

We are seeking individuals that can bring together technology, Subject Matter Experts and Operational execution to design and sell connected solutions to clients
Your role will be to manage a number of targets to drive opportunities, relationships and revenue across Managed Services and the firm.

Working closely with senior management, you will work on MS propositions to support industry issues and liaise with IMG and NM colleagues to target new customer bases and generic processes that can apply across sectors.

The role will be required to lead on sales activity including working closely with the Solutions Architect, Bid and Transition Manager and Operational Delivery team to ensure that a targeted and cohesive proposal is prepared and delivered for each client RFP.

During the proposal process, you will take a lead and you must be able to work independently and able to assemble and manage teams to provide the appropriate response. This will involve building excellent relationships with a diverse number of people within KPMG. The opportunities for professional and personal development, as well as career progression, are significant.

Your stakeholder management, creativity, can-do attitude and excellent communication skills will be the key to success working within MS. You must be passionate and committed about business development and a confident self-starter.

We work in a very flat organisation structure, so you’ll need to be a strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.

The Business Development role is London-based, but there is an expectation for you to travel to client sites, our MS Operations centres (Leeds and New Delhi) and other KPMG UK offices, when needed. You will need to be able to coordinate the individuals providing input to any RFP response across multiple locations.

You will also be responsible for introducing new clients and relationships to KPMG, driving the sales culture within Managed Services and instilling rigour to the internal sales processes.

Roles and responsibilities

• Work collaboratively with the Senior Management Team throughout the bidding and pitching process
• Accurate forecasting of Managed Services future business to support the successful delivery of all projects
• Build professional relationships with internal and external customers, ensuring sales opportunities are maximised and enhancing KPMG’s reputation as an advisor of choice
• Achieve sales targets supporting the Managed Services strategic plan for growth
• To work within any of our UK offices, or on a customer site as needed
• Take a role in developing the capability of the MS Business Development team, sharing knowledge and supporting the development of other team members
• Managing multiple tasks and priorities
• Being passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities.
• A positive Can–Do attitude with a passion for Business Development
• Share knowledge; give constructive feedback and coaching/mentoring to other team members
• Team player with the ability to work within integrated, multi-disciplinary project teams
• Strong drive and resilience to overcome challenges or setbacks to achieve your team/project/client goals
• Communicates with impact, in a way that is open, honest, consistent and clear
• Act as a role model for Business Development across Managed Services
• Provide visibility of sales pipeline by ensuring SAP pipeline management systems are kept up to date
• Ensure that best practice is shared and client and regional intelligence is communicated
• Understand the wider offerings of the firm and gain a good understanding of broader sector / client trends, issues, needs, and potential applicability / relevance to Managed Services

Key Performance Indicators

• Commercial risk understood
• Adherence to bid approval process
• Proposals delivered to timescales
• Bid team resources managed effectively
• Conversion of bids to work won
• New relationships you have initiated/developed this year and/or examples of existing relationships strengthened (including CRM scores)
• Client feedback

The Person

Skills and Experience

• Proven track record in sales or in a client-facing professional role, and understanding of professional services markets an advantage.
• Good interpersonal, organisational and communication skills
• Good knowledge of professional services organisations
• Good presentation skills
• Possess excellent communication skills and be confident speaking to large groups
• Good working knowledge of Function, Lines of Business
• Strong understanding of services, and relevant content across the firm, in order to create a fully multi-disciplinary approach
• Clear vision of Managed Services tactical and strategic objectives
• Awareness of the FCA, CCA, Data Protection Act and other relevant legislation, procedures and processes
• Preferred background in Financial services industry, although not essential, with exposure to remediation, complaint handling, claims processing and conduct risk reviews in the UK
• Contributes and drives continuous improvement or transformation
• Stakeholder Management
• Planning & Organising
• Integrity
• Interpersonal Effectiveness
• Decision Making
• Customer Focused
• Commercially Focused
• Driving Results
• Accountability
• Creative thinking
• Flexible and responsive to change

Tax Manager - Managed Services - Glasgow/Birmingham/Manchester

Location: Manchester

Capability: Tax

Service line: Tax Central

Experience level: Manager

Employment type: Either Full Time Or Part Time


The Team


Tax and Legal Managed Services has challenged and modernised the way that we deliver tax compliance services, by centralising the activities relating to the preparation and finalisation of tax computations and returns. Our vision is to build a more efficient and effective service for our clients.


We are now looking for a talented Tax Manager with UK corporate tax experience to join us here.


This role can be based in Glasgow, Birmingham or Manchester


You will be able to demonstrate exceptional tax compliance skills, the ability to work to tight deadlines and produce a first class product ready for issue to our clients.


This will involve working closely with tax professionals based in all of KPMG’s UK offices, along with our offshore partners (who manage processing aspects), to deliver a seamless service to our clients.


The corporate tax team based in TL Managed Services is an integral part of our overall offering to clients. The roles involve working on clients of all sizes (from mid-market to FTSE listed groups) and across a wide range of sectors.


We are offering both full time and part time roles with flexible working arrangements which include early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest.


The Role


Roles and Responsibilities:


• Maintain a portfolio of clients and take responsibility for ensuring their tax computations are prepared to a high standard, on a timely basis and finalised and submitted to HMRC within agreed deadlines.
• Oversee the work of assistant managers, providing coaching and technical guidance as part of the overall review process.
• Work with the KPMG local office teams nationally and/or the client directly to understand the requirements at the start of each compliance cycle and ensure that these are reflected in the final computation and return.
• Potential visits to clients/ local offices when appropriate.
• On more complex clients, act as the main point of liaison with the client to obtain additional information if required, feeding back to the tax computation preparers to enable them to provide an updated draft computation for subsequent review.
• Identify and resolve technical issues, preparing technical analysis and involving specialists as appropriate to prepare or review analysis.
• Carry out a full manager review of computations and other deliverables prior to sending to clients and HMRC.
• Provide advice and support to the KPMG local office team and/or client, as requested, including for example providing assistance in the drafting of responses to HMRC correspondence and preparing tax accounting disclosures.
• Develop and maintain relationships and liaise with KPMG local office teams and our offshore partners.
• Work with client administrators to ensure client administration and risk procedures are completed appropriately, liaising with KPMG local office teams as needed.
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Follow KPMG best practice and policy.


The Person


Qualifications and Skills:


We welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications.


Experience and Background:


• Experience of manager level review of corporate tax computations and returns, including client liaison through the compliance process.
• Ability to identify and resolve technical issues, or escalate as appropriate.
• Experience of specific technical areas including: complex capital versus revenue treatment; pension scheme and share scheme adjustments; group relief; basic transfer pricing; UK GAAP tax accounting for groups.
• Awareness (experience preferred) of technical areas including: controlled foreign companies and worldwide debt calculations.
• Strong interpersonal skills with experience of managing and / or coaching junior staff, in addition to strong oral and written communication skills.
• Excellent team work, management and organisational skills, including monitoring timetables and budgets.
• Proficient user of Alphatax (or similar tax software).

Tax Senior Manager, Corporate, Managed Services, Various locations

Location: Birmingham

Capability: Tax

Service line: Tax Central

Experience level: Senior Manager

Employment type: Full Time


**This role can be based in Glasgow, Birmingham or Manchester**

The Team


At KPMG we have re-imagined careers in corporate tax compliance. Our centralised tax compliance services are delivered by dedicated corporate tax compliance specialists utilising our cutting edge technology platform. We are winning new clients and are growing our team as a result of these successes. This is an exciting time to be part of the corporate tax compliance team at KPMG.

We are looking for a talented Senior Manager with UK corporate tax experience to join us in either Birmingham, Manchester, Glasgow, Cardiff or as a remote worker.

The Role


You will be able to demonstrate exceptional tax compliance skills, the ability to work to tight deadlines and produce a first class product ready for issue to our clients. This will involve working closely with tax professionals based in all of KPMG’s UK offices and our partners in other countries, to deliver a seamless service to our clients.

The Managed Services Team has a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. We are growing our team of specialists due to a number of exciting wins, and further opportunities exist to expand the team.

In addition to delivering corporate tax compliance services there are opportunities to be involved in the development of our innovative technology solutions and also to participate in client demonstrations and other aspects of business development.


With our technology enabled solutions our compliance specialists can focus on technical excellence, opportunity spotting and managing the compliance relationship with clients.

We are offering both full time and part time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest.

Roles & Responsibilities



- Maintain a portfolio of clients and take responsibility for ensuring their tax computations are prepared to a high standard, on a timely basis and finalised and submitted to HMRC within agreed deadlines.

- Work with the client directly to understand the requirements at the start of each compliance cycle including potential visits to clients/ local offices when appropriate.

- Identify and resolve technical issues, preparing technical analysis and involving specialists as appropriate to prepare or review analysis.

- Group Reporting and Tax accounting disclosures (FRS101, FRS102, IFRS)

- Identify opportunities to identify additional services that the client may need and liaise with subject specialists.

- Coaching and technical support for other team members.

- Follow KPMG best practice and policy.

The Person

Qualifications and skills


We welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications.

Knowledge and Experience


- Experience of review of corporate tax computations and returns, specific banking sector experience is required.

- Ability to identify and resolve technical issues, or escalate as appropriate.

- Experience of specific technical areas including complex capital versus revenue treatment; pension scheme and share scheme adjustments; group relief; basic transfer pricing; tax accounting for single entities and groups.

- Experience of technical areas including controlled foreign companies and corporate interest restriction.

- Strong interpersonal skills in addition to strong oral and written communication skills.

- Excellent team work and organisational skills, including monitoring timetables and budgets.

- Proficient user of Alphatax (or similar)

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