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Head of People Operations (Director)

Location: Watford

Service Line: People

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Senior Manager – Workforce, People Consulting - UK Wide

Location: London

Service Line: People Consulting

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Experienced Professional

Senior Manager – People Consulting, Education, Skills & Productivity

Location: London

Service Line: People Consulting

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Experienced Professional

Manager – National Security – People Consulting

Location: London

Service Line: Operational Transformation

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Experienced Professional

People Consulting - Organisation Design - Senior Manager

Location: London

Service Line: People Consulting

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Experienced Professional

Manager – People Consulting, Education, Skills & Productivity (ESP)

Location: London

Service Line: People Consulting

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Head of People Operations (Director)

Location: Watford

Capability: KPMG Business Services

Service line: People

Experience level: Director

Employment type: Full Time




Title: Head of People Operations (Director)

Grade: Director (A)
Service Line: OEH – KBS
Reporting to: Head of Operational Excellence
Location: Watford (+ Canary Wharf ) and remote working
Reports: c.200 total.


The People Operations Hub provides both administrative and advisory HR support to our UK Business and through our service pledge, underpins our overall people strategy and vision. We are a busy team covering operations to support our people from Partner to Graduate, ranging from recruitment of senior hires, working with Learning Business Partners to deliver courses through to arranging interviews, providing references, managing employee lifecycle changes, and supporting onboarding and offboarding. We are consistently looking for ways to improve on the expectations of our customers across the business with the service we deliver.
The operation consists of an onshore people operations team, an offshore BPO provider and an internal outsource.

Role Description


You will be empowered to lead and manage the delivery of our People Operational Excellence Hub (OEH): this will include managing operational services for Recruitment (Talent Acquisition / Student), Learning Operations, HR Contact Centre, Employee Lifecycle Administration, HR Advisory, Immigration and Client screening. You will be responsible for delivering services across all levels of the business ranging from our Partner group to graduates and also managing 3rd party providers in helping us to provide an effective service within a set framework.

Working collaboratively with the wider function this role will see you will develop and drive operational excellence, ensuring services provided are fit for purpose, client focused and progress the overall UK People agenda.

Taking budget responsibility, this role requires a continual focusing on developing and managing the service delivery to agreed SLAs and within budget limitations. We will need an individual who can demonstrate this ability to focus on improvement of service delivery and achieving incremental improvements to costs and quality of service.

We recognise that working in collaboration within our teams and with wider business stakeholders is critical to our success, so building and sustaining effective relationships with key internal (Partners though to graduates) is a key requirement in our search, as is demonstrating all of the firms values at all times.


The Role

- Drives forward pragmatic and creative solutions for clients that differentiate KPMG
- Operates as an ambassador for KPMG internally and externally
- Disseminates knowledge and expertise
- Draws upon interdependencies between different functions to improve KPMG performance and effectiveness
- Invest in developing and retaining our most talented, motivated people.
- Work with key HR and KBS OEH stakeholders and potential vendors to operationalise solutions
- Responsible for change management and transition of services into the OEH, inc. identifying service efficiencies to improve service
- Oversee the delivery of timely, effective and high quality service across the shared service operation (inc. 3rd party providers)
- Improve capability across the operation with sustainable development programme in place for all colleagues and management roles.
- Respond to customer feedback, dealing with escalations and takes steps to prevent recurrence.
- Manage the implementation and change into business as usual service delivery of a series of HR transformation projects across process and technology
- Build and develop close working relationships with key stakeholders /leadership teams to support a collaborative service culture. Pro-active management of all stakeholders, especially the expectations of senior leaders and management within the firm.
- Provide senior leadership to the OEH team, ensuring that effective relationships are built and maintained across the team and wider business.
- Maintain and manage vendor budgets against commercial terms and the operations budget against the plan.
- Manage and review the performance of the 3rd parties based on agreed contractual SLAs and performance measures. Utilising the SRM Governance model to ensure continuous improvement, innovation and best in class benchmarking consistently delivers improvements to the quality and value of service delivery. Drive cultural awareness within the Vendor’s organisation, to better align values, core behaviours and service deliverables.
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- The Person
- A Transformation leader driving to deliver the transformation across HR.
- Deputise where required on behalf of the Head of OEH as required
- Proactively builds as well as lead teams from different areas to tackles shared problems and issues
- Creates an environment where people are supported to innovate and experiment
- Demonstrates personal presence and earns trust and respect
- Helps others to understand how they can exceed expectations and contribute to the overall business strategy
- Communicates a compelling vision that motivates and inspires others
- Demonstrate influential and adaptable style of leadership, and maintain integrity when dealing with complex situations arising from risk, issue and change management.
- Be a key leader, advocate and representative for the entire People function and undertake leadership responsibilities accordinglyEssential requirements:
- Demonstrable significant experience in the operational management of a large HR Shared Services environment within the UK across all disciplines within a large, complex and fast paced enterprise level organisation.
- Proven credibility to lead a key function and provide leadership and direction during a period of change.
- Experience of partnering with the business at a senior level as well as knowledge and experience of operational delivery.
- Experience with managing large budgets.
- Fluent written, oral communication and presentation skills, with the ability to communicate complex ideas in a focussed, simple and commercially relevant manner.
- Change and project management skills and results orientated.
- Effective influencing skills (able to build business partner relationship) with the ability to challenge at all levels. Works collaboratively, with ability to influence at a senior level and manage complex stakeholder relationships.
- Leadership skills and personal drive to deliver results.
- Experience of managing 3rd Party vendors, including relevant governance frameworks.
- Able to drive operational efficiencies – Lean and Six Sigma being methods of familiarity and or experience within.
- Experience of working cross functionally, especially across HR Centres of Expertise, with HR Business Partners and matrix organisations.
- Technology literate; familiar with SAP Success Factors, Service Now and management of HR Systems support teams (in-house and outsourced models).
- Transformation mindset
- Experience of working with and/or dealing with Professional services and within a matrix organisation
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- Desirable skills:
- Demonstrable experience in the following:
- Programme management of large change projects.
- Commercial awareness
- Managing both in-house and outsourced HR Shared Services
- Outsourcing HR Shared Services from contract to go-live
- HR Automation
- Implementation, coordination and development of HR systems (SAP, Success Factors).
- HR Transformation


Senior Manager – Workforce, People Consulting - UK Wide

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Full Time


The Team

KPMG is acknowledged as a leading advisor and professional services provider to the UK Healthcare industry with hundreds of professionals daily supporting our clients across the country. You will be joining a successful and growing team, who are looking to consolidate recent year on year growth and deliver a step change in the size and reach of our practice including growing international revenues. This is an exciting opportunity for talented individuals who are looking to grow their skills and abilities within a well regarded and rapidly expanding team, offering clear progression opportunities.

We are keen to recruit talented people who have the energy and drive to succeed in a dynamic and challenging environment and who have a passion for delivering excellent service and building strong relationships in healthcare.
The team works in an agile and flexible manner, with plenty of opportunities to develop new skills and gain new knowledge. We are keen to support and develop our people to enable them to be the best they can be.
We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures.

Take a look at our website with the link below to see “What Makes Us Different”
http://www.kpmg.com/UK/en/about/WhatMakesUsDifferent/Diversity/Pages/default.aspx

The Role

As a senior manager in our growing IGH practice, you will play a lead role in work across government and healthcare but have a primary focus on the delivery of work for clients related to the health and care workforce. You will also lead the design and delivery of a range of projects and large-scale programmes of work.

You will be working with clients from a broad spectrum of organisations, including the NHS and care sector organisations, regulators in health, care, education, and government departments.,

Joining our industry leading IGH practice will expose you to work on a range of high-profile assignments helping organisations, politicians, policy makers and civic leaders address their most challenging issues

This role will focus on the growth of our revenue, team, offers and market presence focusing on workforce. Specifically, expanding our market in agile workforce planning and related workforce solutions to health and care systems, including provider organisations across England. This means that you will take a lead role in building client relationships, business development from marketing and proposal development to contract and delivery of the work.

You will benefit from working with and alongside specialists from a number of disciplines and experts from our Global Centres of Excellence. Given our position as one of the leading advisors to the NHS, social care, education providers and local and central government we are frequently approached to support the most complex and high-profile programmes of work. Examples of this include our work with NHS England/Improvement, NHS Scotland, the Department of Health and Social Care, the Care Quality Commission, Nursing and Midwifery Council, General Medical Council, Health Education England and the NHS Leadership Academy,

Responsibilities

- Propose and identify options and solutions to address complex client issues and challenges
- Perform a client delivery focused role which typically involves review of policy and regulatory issues, assessment of client need, development of appropriate solutions and communication and engagement with stakeholders and senior KPMG and client staff.
- Deliver and develop insightful proposals and propositions, which demonstrate KPMG’s market leading position.
- Develop networks across KPMG’s IGH team whilst also ensuring knowledge of wider firm services which can be used to add value for our clients on engagements.
- Be part of the proposal and delivery team on client engagements. Lead inclusive teams day-today to produce compelling analysis, presentations, reports and other deliverables that are well drafted and concise, whilst also addressing complex, politically-sensitive issues.
- Design, plan and facilitate events, workshops and interactive sessions to support our clients.
- Proactively maintain project oversight, including financial and project risk management.
- Proactively manage and provide guidance and people leadership to the wider team. Including building a diverse and inclusive team.
- Liaise regularly with the firm’s healthcare, education, and wider regulation teams.The Person

We expect that you will have

- Proven track record of delivering complex projects in healthcare, education, local government or related sectors.Knowledge and understanding of:

- You will be a talented and ambitious consultant with experience of a range of workforce related projects in health, education, central or local government, OR an experienced individual from the civil service, wider public sector or other industry sectors with a track record of policy development and project implementation skills.
- You will have the credibility and experience to lead KPMG and client teams to appraise, plan and deliver complex programmes of work.
- You will have a good understanding of the health and care policy agenda and demonstrate a strong desire to support clients in these areas.
- You will understand the changing nature of work and how this will shape the health and care workforce of the future
- You will have people and performance management experience, including experience of coaching or managing a wide range of staff.
- You will be experienced and comfortable presenting findings and analysis to boards and governing bodies of our clients and preparing papers and reports for quality review.
- Ideally, you will have experience of working with across a range of individuals and organisations and a keen interest in areas such as policy, service and workforce planning, the future of work, employee relations, the use of workforce analytics to inform strategy, how technology is shaping the way services and staff work and the role of health and care providers as anchor institutions .Qualification
The qualification for this role is not prescriptive. You will have considerable relevant experience and will need to demonstrate:

- Ability to thrive in a fast-paced working environment including taking initiative, consulting with others where needed, in ambiguous and fluid situations
- Experience of leading programmes and large-scale projects
- Proficient in the use of a range of IT applications.
- Hold Security Clearance or be able to obtain clearance when you join usYou are likely to meet the skills and experience required for this role if you have consultancy experience or if you have experience of working at in a regulatory or policy environment or in a Government body or equivalent.
Additional Information

The role can be based in anyone of our major offices in the UK (Birmingham, Nottingham, London, Leeds, Manchester, Bristol, Edinburgh/Glasgow).

Senior Manager – People Consulting, Education, Skills & Productivity

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Full Time


The Team

The Education, Skills & productivity (ESP) team within KPMG’s Infrastructure, Government & Healthcare (IGH) practice is at the heart of supporting the Education sector bodies in the shaping, planning and delivery of critical change with a particular focus on target operating model (TOM) design, process improvement, customer experience, capability development, financial resilience and IT enablement. ESP is a priority area for KPMG with significant investment plans and our team has big growth ambitions. This role sits within our People Consulting (PC) service line. Our IGH PC team helps to transform the performance of public sector organisations by changing the way people are led, managed and developed. delivering the people agenda on large scale, complex, transformational change programmes, and, by transforming corporate services through the implementation of leading edge people and technology solutions.

The Role

We are seeking a talented individual with experience of leading the delivery of large-scale transformation engagements in the Education sector and other relevant parts of government. This includes: People Strategy, Operating Model Development, Process Design, Governance, and HR Technology. We are looking for a new Senior Manager who can help drive our continued growth and focus on public and private sector clients.
Successful candidates will have a proven track record in management consulting, change management, or have held a relevant role within Higher Education, and will be expected to work as part of the wider PC and ESP leadership teams within IGH, with a specific focus on:
- Leading teams (including matrix and virtual teams) to deliver high quality client engagements – this will typically be between 75%-80% of your time - delivering strong Engagement Profitability;
- Provide specialist Transformation advice and work closely with client leads and team members to successfully deliver project outcomes
- Service Delivery Model implementation: Supporting the development of new Service Delivery Models, including: definition, design and implementation of roles, responsibilities, span of control, governance structures, Shared Services strategy and roll out
- Change Management: Supporting clients to identify practical strategies for engaging impacted staff and communicating the benefits of change
- HR Systems Implementation: Experience of leading the client-facing elements of HR cloud system implementation programmes – e.g. planning, process validation, change management, communications. This experience is highly desirable but not essential
- Business Case and Roadmap Development: Building the business case to demonstrate a value proposition for senior management to make a decision to move forward projects
- Working closely with the ESP Consulting Lead to build and action Go-to-Market plans in support of the Firm’s broader Higher Education strategy
- Leading and supporting bid and business development activity, including the development of thought leadership / articles for publication
- Practice development: leading initiatives that are key to scaling the business including knowledge management, capture of IP and practice events
- Developing and maintaining relationships to identify and shape future solutions and market trends - working internally with Consulting Industry Leaders, Client Lead Partners, Business Development Managers and externally with clients and KPMG partners
- Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for one or more staff.The Person
- We are looking for someone who is a natural team player with a strong focus and flair for people development and team leadership. You should have established yourself in the market place as credible Education and / or HR Transformation delivery leads
- Have demonstrable experience of Higher Education, plus one or more of Local Government, Further Education, Housing and Policing, be an existing management consultant or from a relevant role within the public sector. All candidates must have deep and relevant Higher Education experience evidenced by a demonstrable track record of shaping, planning and delivery of operational, financial or organisational change in this sector
- Be able to operate effectively at Senior Leadership Team level and demonstrate an ability to successfully carry out business development. They must be pro-active in identifying and progressing business opportunities for the long term benefit of both clients and KPMG (this includes identifying new opportunities and potential sell on opportunities for existing work)
- Be outcome focused, enthusiastic and self-motivated leaders
- Possess excellent written and verbal communication and reasoning skills;
- Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions
- Have strong project management skills to deliver large or complex engagements to time, quality and to budget
- Understand, adhere to and promote quality and risk management standards
- Lead by example ensuring client needs, expectations and agenda remain at the forefront of our work
- Proactively build and maintain strategic relationships with key internal & external stakeholders (for example Vice Chancellors, Deputy / Pro Vice Chancellors, Chief Operating officers or Finance Directors)
- Master’s degree or equivalent specialist knowledge in management across performance or strategic management;Qualifications such as CIPD, Occupational psychology, MBA, or Prince2 would be beneficial but not essential
- Evidence of maintaining CPD
- Professional Consulting, Project Management or Programme Management qualifications are desirable. Higher Education experience of driving organisation change is essentialThe base location is flexible across our London, Manchester, Birmingham and Bristol offices. Travel is however an essential part of the role due to the nature of the projects.

Manager – National Security – People Consulting

Location: London

Capability: Management Consulting

Service line: Operational Transformation

Experience level: Manager

Employment type: Either Full Time Or Part Time


KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax, Consulting, Deal Advisory and Technology services. Through the talent of over 17,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

The Team

People Consulting
People Consulting is an integral part of KPMG’s Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.
Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.
People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; behaviour change; leadership development; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

National Security
The National Security sector is one of KPMG’s key priority sectors, designated for high growth over the next three years. In order to deliver our exciting growth plans, KPMG are recruiting experienced, market-focused consultants to join this team.
The team are seeking Managers to deliver People Consulting activities on National Security engagements and to support KPMG’s growth in this market.
Due to the nature of the work, it is essential for applicants to hold current 'National Security Vetting’ aligned to a National Security organisation.

The Role
• We are seeking talented individuals with experience of leading large-scale transformation in the National Security market to deliver a number of opportunities including organisation design, talent management and learning, enabling us to deliver insight-led transformation and behavioural change implementation.
• You will join an established and highly successful National Security practice, with the opportunity to leverage our leading People Consulting methodologies and continue our growth.

Skills, Qualifications and Experience Required
You will have proven experience in helping clients to shape and deliver large-scale organisation transformation underpinned by insights including:
• Experience leading engagements utilising a range of change management techniques, with demonstrable results.
• Experience designing and embedding performance culture and behaviours through a deep understanding of behavioural science, performance management and capability-building.
• Proven expertise in advising clients on how best to use people data to derive insights and embed a data-oriented approach to decision-making.
• Experience leading the design and delivery of modern learning interventions through understanding the way people learn and retain knowledge and skills.
• Ability to leverage deep sector knowledge and experience to contextualise solutions to National Security clients with short turnaround times.
• The ability to develop strong client relationships with client personnel at all levels, including senior leaders.
• Proven expertise in organisation design, behavioural change implementation and sustainment, culture change and learning, talent and people capability development.
• Knowledge and accreditation within key tools for culture and change management methodology (e.g. culture change diagnostics).

Key Responsibilities
As a Manager in our team, we will expect you to:

• Manage projects, or workstreams within a larger programme, consulting with Partners and Directors where appropriate.
• Plan and shape the delivery of engagements, including work plans, timelines, project management and resource allocations.
• Work alongside Senior Managers to supervise and develop less experienced team members.
• Contribute significantly to the development of National Security case studies and proposals where required.
• Build and manage relationships with clients on a daily basis.
• Leverage your overarching expertise and network to generate new client opportunities.
• Drive the development of our People Consulting propositions and assets, bringing a National Security perspective to them.
• Take a lead in knowledge sharing and developing relevant skills within our team.
• Be a Performance Manager for junior team members, helping them to develop and progress their careers.


People Consulting - Organisation Design - Senior Manager

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


People Consulting:

People Consulting is an integral part of KPMG’s Management Consulting practice. The team draw upon the knowledge of a wide range of in-house experts, as well as collaborate globally with other People Consulting teams, to enable organisational transformation. The team revolutionise the way people are led, managed and developed, to ensure organisations of all shapes and sizes are future-ready.
Client megatrends and challenges which People Consulting is accustomed to dealing with include regulatory changes, disruptive technology, globalisation, changing customer needs, demographics and business impact on the environment.

People Consulting focus upon a number of key areas to support these challenges including: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost effective HR, powered by tech; predictive insightful people consulting.

The Opportunity:

The Financial Services People Consulting (FS PC) practice in the UK is growing, as we work to help companies deal with an increasingly complex world; and the FS PC team is at the forefront of this growth working with many Retail and Investment Banks, Insurance firms (Life and General) and Investment Management organisations.
The FS PC team are seeking a talented FS PC Senior Manager with experience of working within Banking and wider the Financial Services. The individual must have knowledge and skills in Organisation Design (OD) and delivered OD solutions.

Skills, Qualifications and Experience Required:
You will have proven experience in helping clients to shape and deliver Organisation Design (OD) solutions including:
• OD Implementation Planning - strong experience in the management and delivery of OD projects across the following phases;
o State it - articulation of client context, strategy, value chain and aspirations
o Shape it - including collation of baseline and analysis, design principles and future state options
o See it - including detailed design, workforce transition strategy and role impact assessment
o Sustain it – including rollout workforce transition plan, manage future state organisation go-live and monitoring effectiveness of future state organisation design
• OD to TOM integration – proven ability to deploy OD methods in an end to end TOM design, linking the OD, Capability and Governance layers to; Business / Customer Strategy, Location, Asset, Process and Technology
• Experience developing OD for front office (e.g. customer facing) as well as back office functions is preferable

Key Responsibilities:

As a Senior Manager in our team we will expect you to:
• Shape client programmes of work, to drive HR functions of the future through process, operating model or technology change
• Manage large programmes of roughly £2m revenue, comprising of upwards of 6 consultants
• Effectively manage all commercial and contractual aspects of a client programme
• Develop a portfolio of clients and maintains strategic relationships
• Leverage your HR Transformation expertise and network to generate new client opportunities
• Identify opportunities to expand or extend existing programmes
• Lead the development of our HR Transformation proposition and assets
• Be a career coach for up to 4 consultants, helping them to develop and progress their careers

Manager – People Consulting, Education, Skills & Productivity (ESP)

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Manager

Employment type: Full Time


The Education, Skills & productivity (ESP) team within KPMG’s Infrastructure, Government & Healthcare (IGH) practice is at the heart of supporting the Education sector bodies in the shaping, planning and delivery of critical change with a particular focus on target operating model (TOM) design, process improvement, customer experience, capability development, financial resilience and IT enablement.
ESP is a priority area for KPMG with significant investment plans and our team has big growth ambitions. We are looking for mid-career candidates on the hunt for their next challenge who want to help define and deliver the future direction for this key account. Joining us offers the opportunity to work with Higher Education, central government and broader public sector clients on exciting, high profile and leading-edge engagements that bring together expertise from across our firm with the potential to:
- Rapidly develop your career by becoming part of a high performing and growing team and working closely with ESP leadership to ensure we achieve our growth ambitions;
- Accelerate your personal development through varied and exciting client opportunities coupled with focused learning and development with a world class brand;
- Work with colleagues across the firm on teams that bring together multiple areas of expertise to deliver cutting edge client solutions – on any one engagement you could work with a team comprised of colleagues with expertise in data analytics, cloud platforms, digital strategy, customer experience, or RPA and AI; and
- Develop yourself as a consultant, manager and leader.

The role:
The proposed role would sit within our People Consulting (PC) service line. Our IGH PC team helps to transform the performance of public sector organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas:
i. delivering the people agenda on large scale, complex, transformational change programmes, and; ii. transforming corporate services through the implementation of leading-edge people and technology solutions.
We are seeking a talented individual with experience of delivering large-scale transformation engagements in the Education sector and other relevant parts of government. This includes: People Strategy, Operating Model Development, Process Design, Governance, and HR Technology. We are looking for a new Manager who can help drive our continued growth and focus on public and private sector clients.
Successful candidates will have a proven track record in management consulting, change management, or have held a relevant role within Higher Education, and will be expected to work as part of the wider PC and ESP teams within IGH, with a specific focus on:
1. Leading workstream teams to deliver high quality client engagements – this will typically be between 75%-80% of your time - delivering strong Engagement Profitability;
2. Working closely with client counterparts and team members to successfully deliver project outcomes;
3. Service Delivery Model implementation: Supporting the development of new Service Delivery Models, including definition, design and implementation of roles, responsibilities, span of control, governance structures, Shared Services strategy and roll out;
4. Change Management: Supporting clients to identify practical strategies for engaging impacted staff and communicating the benefits of change;
5. HR Systems Implementation: Experience of supporting and delivering the client-facing elements of HR cloud system implementation programmes – e.g. planning, process validation, change management, communications. This experience is highly desirable but not essential;
6. Business Case and Roadmap Development: Building the business case to demonstrate a value proposition for senior management to decide to move forward projects;
7. Working closely with the ESP Consulting Lead and other members of the ESP leadership team to build and action Go-to-Market plans in support of the Firm’s broader Higher Education strategy;
8. Supporting bid and business development activity, including the supporting development of thought leadership / articles for publication;
9. Practice development: supporting initiatives that are key to scaling the business including knowledge management, capture of IP and practice events;
10. Developing and maintaining relationships to identify and shape future solutions and market trends - working internally with Consulting Industry Leaders, Client Lead Partners, Business Development Managers and externally with clients and KPMG partners; and
11. Actively supporting our people strategy by acting as a Performance Manager for one or more staff.
The base location is flexible across our London, Manchester, Birmingham and Bristol offices. Travel is however an essential part of the role due to the nature of the projects.

Candidate Summary:
We are looking for someone who is a natural team player with a strong focus and flair for people development and team leadership.
Candidates should have established themselves as credible Education and / or HR Transformation delivery consultants.
The ideal candidate will:
1. Have demonstrable experience of Higher Education, plus one or more of Local Government, Further Education, Housing and Policing, be an existing management consultant or from a relevant role within the public sector. All candidates must have relevant Higher Education experience evidenced by a demonstrable track record of shaping, planning and delivery of operational, financial or organisational change in this sector;
2. Be able to operate effectively as a core member of large multi-stakeholder delivery teams and demonstrate an ability to successfully carry out business development. They must be pro-active in identifying business opportunities for the long-term benefit of both clients and KPMG;
3. Be outcome focused, enthusiastic and self-motivated;
4. Possess excellent written and verbal communication and reasoning skills;
5. Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions;
6. Have strong project management skills to deliver large or complex engagements to time, quality and to budget;
7. Understand, adhere to and promote quality and risk management standards;
8. Lead by example ensuring client needs, expectations and agenda remain at the forefront of our work; and
9. Proactively build and maintain strategic relationships with key internal & client stakeholders
Formal qualifications:
• Bachelor’s degree or specialist knowledge in management across performance or strategic management;
• Qualifications such as CIPD, Occupational psychology, MBA, or Prince2 would be beneficial but not essential;
• Evidence of maintaining CPD; and
• Professional Consulting, Project Management or Programme Management qualifications are desirable. Higher Education experience of driving organisation change is essential.

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