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Experienced Professional

Outsourced Services Senior Manager - OEH

Location: Watford

Service Line: Facilities

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Experienced Professional

Manager - Global Mobility Services, Tax - London

Location: London

Service Line: People Services

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Experienced Professional

Manager - Global Mobility Services, Tax - London

Location: London

Service Line: People Services

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Experienced Professional

Tax Assistant Manager - GMS - Financial Services

Location: London

Service Line: People Services

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Experienced Professional

Manager - Accounting Advisory Services, ESG Reporting

Location: London

Service Line: Audit

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Experienced Professional

Manager – Corporate Treasury Services

Location: London

Service Line: Audit

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Outsourced Services Senior Manager - OEH

Location: Watford

Capability: KPMG Business Services

Service line: Facilities

Experience level: Manager

Employment type: Full Time


Operational Excellence – OEH Outsourced Services Manager


KPMG Overview:

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


Job Description:

Grade: C
Service Line: OEH – KBS
Reporting to: Head of Strategy and Projects - OEH
Location: Watford (with intermittent travel to other UK offices including Canary Wharf)


Function Information

OEH plays a pivotal role in supporting the delivery of the business strategy, and as a representative of OEH this role plays a key part in delivering that strategy. To enable this, we are continually reviewing the way we recruit, develop and reward the people that work for KPMG to make sure that we attract and retain the very best and most diverse talent in the market place and enable them to achieve exceptional things for our clients and customers. At the heart of our people strategy lies a simple but powerful statement – “our people are extraordinary”.


Context of role

This role plays a pivotal role in the delivery of the OEH strategy and deliverables. You will be responsible and empowered to manage the relationships with all our outsource providers of OEH services. You will drive a customer centric and continuous improvement culture across the operation, helping to develop and achieve our overall managed service strategy within KPMG Business Services.

You will manage 3rd party providers, ensuring the service provision is delivered in line with our agreed contracts and the best way to support our overall vision of creating an excellent experience for our colleagues, whilst operating within a controlled and governed framework. You will develop and have overall responsibility to manage the service delivery and ensuring agreed SLAs are met and achieved within the OEH budget. Your focus on continuous improvement of service delivery will be gained through building, influencing and maintaining effective relationships with key internal and external customers, including leaders across OEH, KBS and beyond.

You will deputise for the Head of OEH in matters relating to the outsource providers.
As a member of KPMG, you are expected to demonstrate the Firm’s values at all times.



Role and Responsibilities
- Oversee and ensure timely and a high level of service is continually provided from the shared service operation and our 3rd party providers (approximately 220 personnel). Driving capability across the operation with a robust and sustainable development programme in place for all colleagues and management roles.
- Respond to customer feedback, dealing with escalations and take a strategic approach to ensure that root causes are established to prevent recurrence.
- Build and develop close working relationships with key stakeholders and senior leadership teams both in the providers, OEH, KBS and beyond to support a quality service culture. Pro-active management of all stakeholders, especially the expectations of leaders and management within the organisation (including senior management and partners).
- Maintain and manage vendor budgets (total contract value c.£3.5m) against commercial terms and the service centre budget against the plan.
- Manage and review the performance of the 3rd parties based on agreed contractual SLAs and performance measures. Utilising the SRM Governance model to ensure continuous improvement, innovation and best in class benchmarking consistently delivers improvements to the quality and value of service delivery. Drive cultural awareness within the Vendor’s organisation, to better align values, core behaviours and service deliverables.
- Manage current reporting suite to all internal & external Stakeholders ensuring fit for purpose and providing the required information.
- Work closely with the Service Management team ensuring consistency in reporting and SLA’s.
- Oversight of the number of Improvement Initiatives that have been implemented and work with Service Provider to implement transformation initiatives.
- Oversight of the BPO Supplier to hold them to account on efficiency & productivity improvements.
- Provide BPO Supplier with cross OEH Comms and a view of KPMG.
- Continually seek opportunities to outsource OEH services.
- Manage Rewards & Recognition across Suppliers and continually analyse attrition.
- Manage and coordinate OEH BCP planning for 3rd party providers.
- Work with IT to understand ongoing cross functional technology issues, improvements and resolutions.
- Work with the OEH function leads/Service Delivery Managers to review the operational contract needs:
- Change requests to SOWs and/or change orders
- Contract administration
- Budgeting
- Billing
- Gain sharing and productivity gains
- Tracking of charges / service credits / service penalties across the contract

Experience, Qualification and Skills


Essential skills and experience required

- Experience in the operational management of a Shared Services environment within the UK across all disciplines.
- Experience with managing budgets.
- Excellent written, oral communication and presentation skills, with the ability to communicate complex ideas in a focussed, simple and commercially relevant manner.
- Experience of a complex, fast-moving environment.
- Possess change and project management skills, and be result orientated.
- Strong influencing skills (able to build business partner relationship) with the ability to challenge at all levels. Ability to influence at a senior level and manage complex stakeholder relationships.
- Leadership skills and personal drive to deliver results.
- Experience of managing 3rd Party vendors, including relevant governance frameworks

Desirable skills:
- Experience of programme management and delivering large change projects.
- Commercial awareness and strong operational delivery.
- Experience in managing outsourced Shared Services relationships.
- Experience in outsourcing Shared Services from contract to go-live of service delivery.
- Experience in the automation of operational processes.

Manager - Global Mobility Services, Tax - London

Location: London

Capability: Tax

Service line: People Services

Experience level: Manager

Employment type: Either Full Time Or Part Time


We are looking for a Manager to join our Global Mobility Services (GMS) team in London. KPMG's Global Mobility Service (GMS) practice is a diverse and fast-growing area of our Tax business. We serve some of the biggest names, with high-profile engagements touching every corner of world. Our GMS engagement teams are “360 degree service oriented”, with tax technical, client development and client-facing responsibilities as part of each successful candidates remit.

This team’s client base has grown dramatically over the last year and continued success in the market place and recent new wins means significant growth will continue. The candidate will be ready for early assumption of managerial responsibilities and close, regular contact with our dynamic partner and director group.


Role

We are looking for a Global Mobility Services (GMS) Manager to work in our People Services tax team across large Corporate clients.


Core Responsibilities:


Manage the day to day Global Coordination and/or UK service delivery (dependent on the client portfolio), supported by a junior engagement team.
Closely collaborate with subject matter experts within International Social Security, Employment Tax, GMS Technology, Reward, Immigration and the network of KPMG Member Firms to deliver on cross-border and multidisciplinary projects.
Project manage cyclical and one-off projects, such as short-term business visitors reporting, remote working advisory or income tax and payroll disclosures.
Engage with clients on current global mobility and UK tax developments
Support Engagement Leaders with VIP assignee services
For UK-led engagements – oversee efficient delivery of centralised services through effective engagement management, continuous process improvement and cultivating strong relationships with the local engagement teams across the KPMG network.
For UK inbound engagements – manage the UK tax compliance and work closely with the KPMG Centre of Excellence to deliver on all aspects of assignee compliance.
Develop, maintain and lead strong client relationships
Manage engagement finances with junior support

You will also have an opportunity to:


Support GMS business development / proposal activities, developing your sales skills
Performance manage junior colleagues, developing your coaching skills

Experience and Background


Experience working in expatriate/global mobility tax services in Big 4 or equivalent
Prior experience in an in-house Global Mobility / HR team or working overseas would be beneficial but is not required

You will thrive in this role if:

You have a high level of personal responsibility and accountability.
You can evaluate and integrate complex information to identify core issues and present practical advice.
You communicate with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear.
You are motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve, lead and deliver excellent client service.
You have excellent organisational skills and you are a self-starter, able to work under you own initiative
You can work to multiple deadlines, showing resilience under pressure and an ability to think on your feet and apply creative thinking when presented with a challenging problem.
You pride yourself as having a strong tax technical expertise
You have a proven track record of exercising sound professional judgement, including the ability to identify issues/concerns and consult where appropriate with more senior staff.
Above all, you are a team player, who collaborates widely to deliver best client outcomes and invests time in development of their team.

Qualifications and Skills


ACA/ATT/CTA qualified or equivalent preferred
Strong Microsoft Excel, PowerPoint and Word skills are preferred
Microsoft Power BI experience for reporting is welcome but not essential



Manager - Global Mobility Services, Tax - London

Location: London

Capability: Tax

Service line: People Services

Experience level: Manager

Employment type: Either Full Time Or Part Time


We are looking for a Manager to join our Global Mobility Services (GMS) team in London. KPMG's Global Mobility Service (GMS) practice is a diverse and fast-growing area of our Tax business. We serve some of the biggest names, with high-profile engagements touching every corner of world. Our GMS engagement teams are “360 degree service oriented”, with tax technical, client development and client-facing responsibilities as part of each successful candidates remit.



This team’s client base has grown dramatically over the last year and continued success in the market place and recent new wins means significant growth will continue. The candidate will be ready for early assumption of managerial responsibilities and close, regular contact with our dynamic partner and director group.



Role:


We are looking for a Global Mobility Services (GMS) Manager to work in our People Services tax team across large Financial Services clients.

Core Responsibilities:

Manage the day to day global coordination and/or UK service delivery of client engagements (dependent on the client portfolio), supported by a junior engagement team.
Manage the UK tax compliance and work closely with the KPMG Centre of Excellence to deliver on all aspects of assignee compliance.
Be involved in all aspects of cross border advisory - covering tax, social security, process, policy and efficiencies, and project manage advisory projects carried out for clients. Closely collaborate with subject matter experts within International Social Security, Employment Tax, GMS Technology, Reward, Immigration and the network of KPMG Member Firms to deliver on cross-border and multidisciplinary projects.
Provide UK tax technical analysis and advice to clients.
Engage with clients on current global mobility and UK tax developments.
Support Engagement Leaders with VIP assignee services, including carrying out arrival/departure briefings for senior assignees.
Develop, maintain and lead strong client relationships.
Manage engagement finances with junior support.
Manage and coach junior staff.

You will also have an opportunity to:

Support GMS business development / proposal activities, developing your sales skills.
Performance manage junior colleagues, developing your coaching skills

Experience and Background:


Experience working in expatriate/global mobility tax services in Big 4 or equivalent.
Prior experience in an in-house Global Mobility / HR team or working overseas would be beneficial but is not required.

You will thrive in this role if:

You have a high level of personal responsibility and accountability.
You can evaluate and integrate complex information to identify core issues and present practical advice.
You communicate with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear.
You are motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve, lead and deliver excellent client service.
You have excellent organisational skills and you are a self-starter, able to work under you own initiative
You can work to multiple deadlines, showing resilience under pressure and an ability to think on your feet and apply creative thinking when presented with a challenging problem.
You pride yourself as having a strong tax technical expertise
You have a proven track record of exercising sound professional judgement, including the ability to identify issues/concerns and consult where appropriate with more senior staff.
Above all, you are a team player, who collaborates widely to deliver best client outcomes and invests time in development of their team.

Qualifications and Skills:

ACA/ATT/CTA qualified or equivalent preferred
Strong Microsoft Excel, PowerPoint and Word skills are preferred
Microsoft Power BI experience for reporting is welcome but not essential

Tax Assistant Manager - GMS - Financial Services

Location: London

Capability: Tax

Service line: People Services

Experience level: Associate/Assistant Manager

Employment type: Full Time


The Role
We are looking for a Global Mobility Services (GMS) Assistant Manager to work in our People Services tax team across large Financial Services clients.
Core Responsibilities:

- Assisting engagement managers with the day to day global coordination and/or UK service delivery of client engagements (dependent on the client portfolio).
- Assisting with UK tax compliance and working closely with the KPMG Centre of Excellence to deliver on all aspects of assignee compliance.
- Review of tax returns and preparation of income tax/NIC calculations.
- Being the day to day contact for allocated clients.
- Building and maintaining good relationships with clients.
- Building and developing positive constructive relationships within KPMG UK and the KPMG network.
- Assessing problems from multiple angles to ensure all relevant issues are considered when making decisions.
- Preparation of written UK tax technical advice for clients and helping to advise clients on GMS issues.
- Conducting arrival and departure briefings.
- Project management of global advisory projects for clients, covering tax, social security, process, policy and efficiencies.
- Updating clients on GMS developments.
- Managing and coaching junior team members.
- Assisting engagement managers with financial management of clients.
- Participating in proposals/business development.The Person:

- Takes time to learn about other people and their experiences and how to apply this learning.
- Shares experiences with others to assistant their learning and understanding.
- Demonstrates curiosity and open mindedness to new ideas approaches and perspectives.
- Actively engages with others in order to address their views/concerns.
- Experience of managing global assignee populations and experience of immigration, social security and compensation accumulation for different countries.
- High level of personal responsibility and accountability for own work.
- Energetic, committed and ambitious.
- High level of personal responsibility and accountability for own work.
- Analytical; identifies core issues, investigates, evaluates and integrates information.
- Communicates with impact, both in spoken and written communication and in a way that is open, honest, consistent and clear.
- Excellent organisational skills and ability to work under own initiative.
- Capable of working to deadlines, showing resilience under pressure and ability to apply knowledge to non-routine situations.
- Safeguards and enhances the reputation of KPMG through quality work, knowledge, sound professional judgement and adherence to risk processes.
- Flexible, positive outlook with a commitment to team working.
- Capacity to receive positive and constructive feedback.Experience and Background:

- Min. 3 years’ experience working in expatriate/global mobility tax services in Big 4 or equivalent.
- Prior experience in an in-house Global Mobility / HR team or working overseas would be beneficial but is not required.Qualifications and Skills:

- ACA/ATT qualified or equivalent preferred.
- Strong Microsoft Excel, PowerPoint and Word skills are preferred.
- Microsoft Power BI experience for reporting is welcome but not essential.

Manager - Accounting Advisory Services, ESG Reporting

Location: London

Capability: Audit

Service line: Audit

Experience level: Manager

Employment type: Full Time


Job Description

Work as an ESG reporting specialist within the growing Accounting Advisory Services (AAS) team. The team provides specialist accounting and reporting advice to clients across a range of areas.
We are seeking an ESG reporting expert to support the growth of our Corporate Reporting service line; advising our clients on how to develop and improve their external reporting on ESG matters. Such matters might include Greenhouse Gas (GHG) emissions, waste, water, community investment, sustainable supply chains, health and safety (H&S), diversity, gender pay gap, responsible investing and other non-financial information.
The role would include providing advice to large corporate companies in different sectors, including those from the FTSE 100 on best practice reporting, including the application of relevant reporting industry reporting frameworks such as TCFD, SASB, GRI, CDSB and Integrated Reporting.
The role would often involve working as part of a cross-functional team including ESG strategy, risk management, assurance, technology and transformation/change experts.

Key Responsibilities:

- Management of client ESG reporting related engagements, leading small teams. In some instances, leading AAS input into larger, multi-disciplinary teams
- Providing support including reports and presentations to help clients to understand and identify their material ESG issues, decide on their desired reporting maturity, and improve their public disclosures.
- Providing clients with advice on the initial and continuing application of relevant industry reporting Frameworks including TCFD, SASB, GRI, CDSB and Integrated Reporting.
- Development and delivery of training on ESG topics to clients and internal KPMG teams
- People management and performance development
- Building and maintaining strong relationships with both clients and KPMG individuals
- Contributing to practice and risk management, including thought leadership and business development activities
Experience

- Experience (minimum 5 years) in a sustainability/environmental related field, including experience of preparing, assuring or advising on sustainability reporting for large clients (ideally FTSE 350 or equivalent)
- Experienced in preparing, auditing/assuring or reviewing the content of mainstream corporate reporting documents such as the Annual Report.
- Business development experience including generating sales with new clients and developing internal networksExpertise/ technical role requirements

- Strong understanding of industry reporting frameworks such as TCFD, SASB, GRI, CDSB and Integrated Reporting.
- Strong project management techniques including decision-making ability, analytical skills, time management, organisation and evaluative skills.
- Excellent communication skills, both written and verbal
- IT literacy with sound knowledge and experience of Excel/Word/Powerpoint.Skills

- Inquisitive mind with a strong passion for sustainability and ESG issues
- Willingness and demonstrated experience in quickly and effectively climbing learning curves
- An ability to effectively communicate with a wide range of individuals both internally and externally.
- Self-driven and resilient.
- Ability to identify and resolve issues, or escalate as appropriate
- Drive and resilience and ability to thrive in a pressured environment
- Focus on delivering high quality work whilst maintaining excellent attention to detail

Manager – Corporate Treasury Services

Location: London

Capability: Audit

Service line: Audit

Experience level: Manager

Employment type: Full Time


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Team

Our Corporate Treasury Services team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges, and is currently experiencing an exceptional rate of growth. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting, and work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory and audit services, including:

- Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems
- Risk management assessments including foreign exchange, interest rate, credit and commodities
- Providing specialist support to external audit teams, including derivative valuations, hedge accounting, and financial instrument classifications
- Internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking
- Technical support on accounting and regulatory change projects such as IFRS 9 Financial Instruments, new UK GAAP, EMIR and Basel III


Role and Responsibilities

- Assist with delivering Treasury advisory and audit projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams
- Assist senior management in providing clients with advice on technical treasury and accounting issues
- Assist in the preparation of presentations, thought leadership collateral and marketing material
- Support the business development of KPMG’s IFRS 9 client proposition/offering, and assisting in the responses to IFRS 9 client proposals, with a primary focus on Corporates

There will also be opportunities to be involved in other accounting areas, as well as regulatory areas, e.g. EMIR, Basel.


Qualifications and Skills

- Must possess professional qualification - ACA, ACCA or CPA. Individuals on track to be exam and time qualified this year may also be considered
- Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application
- Strong analytical skills and ability to complete client deliverables/solutions
- Very good project management skills, demonstrated by a record of project delivery
- Excellent communication skills, including delivering presentations and communicating well with clients in writing and verbally, as well as advising and building relationships with senior client personnel
- Enthusiasm and energy to contribute to the team and help it grow


Experience and Background

- Prior work experience in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance and controls
- Strong knowledge of accounting for financial instruments under IFRS, UK GAAP or US GAAP
- Experience with evaluating technical issues, analysing facts, consulting and delivering solutions to clients
- Understanding of accounting developments and key current issues facing clients
- Proven ability to identify and pursue business opportunities whilst maintaining a solution mindset, as well as drive and resilience to deliver in a pressured environment
- Proven track record in working with teams to bring high quality deliverables to a range of stakeholders

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