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Experienced Professional

Director, Consulting - Powered Customer

Location: London

Service Line: Customer

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Experienced Professional

Manager - Finance Transformation & Powered Finance

Location: London

Service Line: Financial Management

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Experienced Professional

Manager - Finance Transformation & Powered Finance

Location: London

Service Line: Financial Management

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Experienced Professional

Powered Finance Director

Location: London

Service Line: Financial Management

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Experienced Professional

Assistant Manager - Finance Transformation & Powered Finance

Location: London

Service Line: Financial Management

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Experienced Professional

Senior Manager – Powered Change and Deployment (Org. Transformation)

Location: London

Service Line: People Consulting

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Director, Consulting - Powered Customer

Location: London

Capability: Management Consulting

Service line: Customer

Experience level: Director

Employment type: Full Time


Background



Our clients are facing a future of massive disruption driven by shifting customer and consumer expectations and behaviours, digital technology, advanced analytics, new competition, and regulatory change. KPMG is expanding its Corporates Management Consulting team to help our clients to successfully navigate this disruption and take advantage of new opportunities.

Our ambition is to become the digital transformation go-to partner for our clients, helping them to deliver greater business value from their marketing, sales, commerce and service functions and capabilities. Through our Powered Customer proposition, we deliver accelerated enterprise business transformation using cloud-based solutions, pre-designed assets and leading practices to enable our clients to make better, faster decisions, resulting in a quicker, more outcome focused implementations with faster return on investment. Our approach and solutions combine the breadth and scale of KPMG’s leading advisory and technology practices, capabilities and insight to drive real transformation, real change, real outcomes.

You will join the KPMG Customer team within Consulting, sitting in our transformation capability. The role will focus on our Powered Customer proposition, which leverages our Salesforce and Microsoft technology expertise and alliances to design, build and deliver solutions that unlock value. Our management consultants and our technology consultants are the same – client focused, functional advice combined with technology enablement, one team, one dialogue, driving change and outcomes.

We need high-performing individuals with knowledge and experience of transforming customer-facing functions and operations (Marketing, Sales, Ecommerce, Field Service, Customer Service). We are looking for individuals who can help clients to maximise the ROI and business value from their Salesforce estate, who represent the commercial and business performance requirements. We want individuals who understand the technology but can shape and define the strategic business transformation agenda. This is a high-profile role within the team, requiring a balance of business development, sales origination, and client delivery.

Role Overview



This is a senior, client facing role which focuses on selling and leading large customer-centric CRM-based change programmes. As a Director you are responsible for driving the connected customer agenda, bringing the best capabilities for improving customer experience and building and maintaining senior client relationships. The Director has a track record of working across industries, with significant experience of Corporates’ target sectors.

This role is focused on building and leading teams of consultants and technologists to win and deliver Salesforce enabled projects. Our projects are rarely stand-alone, and the successful candidate will need to work with capabilities and solutions drawn from across broader KPMG.

Directors have a strong business development element to their role which involves building relationships internally as well as with our key target clients to identify and shape future opportunities. The role will involve working across the firm to develop tailored propositions; and engaging our clients with these value propositions.

Key Responsibilities

The Director’s key responsibilities include to:

Have a strong, working knowledge of strategic CRM investments and initiatives across the front-office functions and how to structure these into a transformation project

Developing projects’ business case and benefits tracking

Work with our Connected Technology Salesforce and Microsoft teams to prototype, test, integrate technology

Lead the origination of client’s solutions and to lead the bidding, winning, and delivering of CRM-enabled digital transformation engagements of significant size and scope.

Build new and maintain existing client relationships to generate longer-term revenue

Help clients focus on generating value through their CRM and front-office investments, with a clear performance focus and value creation.

Support the Powered Customer lead and overall Customer leadership team together with origination and Go-To-Market plans

Ensure that projects or their work-streams within a large engagement are effectively scoped, managed and delivered on time, to budget and within agreed risk frameworks.

Experience leading local and distributed teams effectively

Experience of multi-cloud and vendor solutions such as Commerce Cloud, Marketing Cloud, Sales Cloud, Service Cloud

Interested and experience in business development activities, responding to RFPs from a technical and commercial perspective

Experience of end-to-end solution delivery, from requirements gathering workshops all the way through to post-implementation support and adoption analysis


Experience and Background



We are looking for someone with a strong work ethic to join a dynamic and fast-growing part of our business, and who will play a key role in delivering Powered Customer projects in the UK.

Comes from a consulting or technology services background or industry-based CRM programme delivery background with experience of designing, building, and delivering solutions.

Have experience of CRM-enabled transformation across front-office functions.

Comes with experience of working in one of these industries – FMCG, retail, automotive, utilities, business services, manufacturing, or telco.

Demonstrates effectiveness in tackling complex assignments, balancing competing priorities and managing multiple stakeholders.


Qualifications and Skills



More specifically the successful candidate should be able to demonstrate the following key skills:

Significant experience in front-office functional transformation based on Salesforce or Microsoft CRM solution stacks

Excellent project and programme management skills including experience in large cross functional and/or cross geographical programmes

Experience in managing client relationships

Leading bid teams, including demonstrable examples of winning revenue for a business

Articulate the value of the CRM platform technologies in business to a non-technical audience in a clear and compelling fashion.

Strong understanding of the application of agile methodology

Creative problem-solving ability, inquisitive mind-set, comfortable with working in ambiguous situations. Ability to work independently with limited oversight.

Strong attention to detail and excellent commercial and deal-creation skills

Excellent facilitation and presentation skills.

Ability to deliver high quality assignments under time pressure.

Ability to grow and develop people working for them.


Manager - Finance Transformation & Powered Finance

Location: London

Capability: Management Consulting

Service line: Financial Management

Experience level: Manager

Employment type: Either Full Time Or Part Time


Manager - Finance Transformation & Powered Finance

Service Line Information:
In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors.
Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.
The Team
Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.
In the Finance Transformation (FT) and Powered Finance team, we improve the effectiveness and efficiency of Finance Functions and generate real insights to help deliver value to our clients. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients.
Our mission is to be the leading FT practice in the UK market, to be number one in our focus markets, and to be recognised as innovators in finance technology.

The Role
Your responsibilities as a Manager:
• Engagement delivery: leading and managing projects or work-streams of a small to medium size and complexity (including planning and organising work packages, overseeing data gathering and analysis, summarising insights and presenting results, owning client relationships and preparing and chairing client meetings and workshops)
• Risk management: identifying and managing risks and ensuring the Firm's frameworks are implemented appropriately and effectively
• People development: performance management including identifying team member development needs and accelerating development with particular emphasis on coaching and skills transfer
• Practice development: taking a leading role in processes and initiatives that are key to scaling the business and achieving our Mission Statement
• Business development: developing a strong understanding of client needs and building positive, long-standing relationships with clients through engagement delivery; identifying business development opportunities, and supporting the business development activity of senior members of the team (including shaping and presenting proposals/ bids for future work and managing proposal development activities)

Skills and experience required
Successful candidates should be able to demonstrate the following skills:
• Proven track record of working on finance improvement consulting projects, working across multiple aspects of a finance function
• Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance
• Experience managing teams to deliver to deadlines and required quality standards; experience developing, coaching and mentoring team members
• Excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior finance team members or clients
• Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions.
• Impactful written communications, producing high quality, client ready outputs (Word, PowerPoint, Excel, Visio)
• Strong understanding of the Record to Report process (underlying drivers to general ledger transactions, consolidation, disclosures etc.) and Chart of Accounts.
• Experience of multiple enterprise software deployments (preferably cloud deployments)
• Understanding of how Finance processes are enabled within finance systems landscape

Relevant large corporates experience and knowledge in one or more of the following sectors:
• Aerospace & Defence
• Consumer Markets
• Energy
• Industrial Manufacturing
• Leisure
• Life Sciences
• Retail
• Technology, Media & Telecommunications
The Person
• Recognises the importance of continuous self and team development and actively strives to achieve this.
• Evidence of being an active listener, strong team player and willingness to develop new skills and capabilities
• Helps others to understand how their work contributes to the overall success of an engagement and the wider firm
• Fosters a sense of self belief and confidence in others
• Seeks to understand others motivations
• Supports others to make brave decisions
• Relevant finance qualification – ACA, CIMA, ACCA, CIPFA or equivalent
• Flexibility to travel

Manager - Finance Transformation & Powered Finance

Location: London

Capability: Management Consulting

Service line: Financial Management

Experience level: Manager

Employment type: Either Full Time Or Part Time


Manager - Finance Transformation & Powered Finance

Service Line Information:
In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors.
Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.
The Team
Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.
In the Finance Transformation (FT) and Powered Finance team, we improve the effectiveness and efficiency of Finance Functions and generate real insights to help deliver value to our clients. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients.
Our mission is to be the leading FT practice in the UK market, to be number one in our focus markets, and to be recognised as innovators in finance technology.

The Role
Your responsibilities as a Manager:
• Engagement delivery: leading and managing projects or work-streams of a small to medium size and complexity (including planning and organising work packages, overseeing data gathering and analysis, summarising insights and presenting results, owning client relationships and preparing and chairing client meetings and workshops)
• Risk management: identifying and managing risks and ensuring the Firm's frameworks are implemented appropriately and effectively
• People development: performance management including identifying team member development needs and accelerating development with particular emphasis on coaching and skills transfer
• Practice development: taking a leading role in processes and initiatives that are key to scaling the business and achieving our Mission Statement
• Business development: developing a strong understanding of client needs and building positive, long-standing relationships with clients through engagement delivery; identifying business development opportunities, and supporting the business development activity of senior members of the team (including shaping and presenting proposals/ bids for future work and managing proposal development activities)

Skills and experience required
Successful candidates should be able to demonstrate the following skills:
• Proven track record of working on finance improvement consulting projects, working across multiple aspects of a finance function
• Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance
• Experience managing teams to deliver to deadlines and required quality standards; experience developing, coaching and mentoring team members
• Excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior finance team members or clients
• Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions.
• Impactful written communications, producing high quality, client ready outputs (Word, PowerPoint, Excel, Visio)
• Strong understanding of the Record to Report process (underlying drivers to general ledger transactions, consolidation, disclosures etc.) and Chart of Accounts.
• Experience of multiple enterprise software deployments (preferably cloud deployments)
• Understanding of how Finance processes are enabled within finance systems landscape

Relevant large corporates experience and knowledge in one or more of the following sectors:
• Aerospace & Defence
• Consumer Markets
• Energy
• Industrial Manufacturing
• Leisure
• Life Sciences
• Retail
• Technology, Media & Telecommunications
The Person
• Recognises the importance of continuous self and team development and actively strives to achieve this.
• Evidence of being an active listener, strong team player and willingness to develop new skills and capabilities
• Helps others to understand how their work contributes to the overall success of an engagement and the wider firm
• Fosters a sense of self belief and confidence in others
• Seeks to understand others motivations
• Supports others to make brave decisions
• Relevant finance qualification – ACA, CIMA, ACCA, CIPFA or equivalent
• Flexibility to travel

Powered Finance Director

Location: London

Capability: Management Consulting

Service line: Financial Management

Experience level: Director

Employment type: Full Time


The Team




Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.




In the Finance Transformation (FT) and Powered Finance team, we improve the effectiveness and efficiency of Finance Functions and generate real insights to help deliver value to our clients. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients.




Our mission is to be the leading FT practice in the UK market, to be number one in our focus markets, and to be recognised as innovators in finance technology.







The Role




Client facing Director to grow our Finance Transformation and Powered Finance practice with extensive experience of implementing ERP technologies as well as cloud-based systems, particularly focussed on S/4 HANA and Central Finance





Your responsibilities as a Director:




Engagement delivery:
responsibility for leading programmes and projects of a large size and complexity, with respect to planning, managing and executing the delivery of engagements, including overseeing the writing of client reports and the review and quality assurance of work products



Risk management:
identifying and managing risks, engagement assurance and commercial risk management and ensuring the Firm's frameworks are implemented appropriately and effectively



People development:
leading large teams, identifying team member development needs and accelerating development with particular emphasis on managing and mentoring engagement team members, coaching and skills transfer



Practice development:
taking a leading role in processes and initiatives that are key to scaling the business and achieving our Mission Statement



Business development:
leading the establishment and development of relationships both internally and with clients, as well as leading business development activity (including developing, contributing to and presenting proposals/bids for future work)




The Person



Recognises the importance of continuous self and team development and actively strives to achieve this.



Evidence of being an active listener, strong team player and willingness to develop new skills and capabilities



Helps others to understand how their work contributes to the overall success of an engagement and the wider firm



Fosters a sense of self belief and confidence in others



Seeks to understand others motivations



Supports others to make brave decisions



Experience of implementing ERP technologies for Finance function



Relevant finance qualification – ACA, CIMA, ACCA, CIPFA or equivalent



Flexibility to travel




Skills and experience required




Successful candidates should be able to demonstrate the following skills:



Proven track record of working on finance improvement consulting projects, working across multiple aspects of a finance function and ERP implementation particularly SAP, S/4 HANA, Central Finance



Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance.



Experience managing teams to deliver to deadlines and required quality standards; experience developing, coaching and mentoring team members



Excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior finance team members or clients



Strong commercial and financial analytical skills with the ability to interpret data, generate insights and construct solutions.



Impactful written communications, producing high quality, client ready outputs (Word, PowerPoint, Excel, Visio)



Deep knowledge and understanding of the Procure to Pay, Order to Cash, Projects, Record to Report process (underlying drivers to general ledger transactions, consolidation, disclosures etc.) and interdependencies with other processes.



Strong knowledge of month end close processes and key constraints organisations



Experience of multiple enterprise software deployments (preferably cloud deployments)



Knowledge of how Finance processes are enabled within finance systems landscape (preferably SAP, S/4HANA or SAP CFIN)




Relevant large corporates experience and knowledge in one or more of the following sectors:



Aerospace & Defence



Consumer Markets



Energy



Industrial Manufacturing



Leisure



Life Sciences



Retail



Technology, Media & Telecommunications



Assistant Manager - Finance Transformation & Powered Finance

Location: London

Capability: Management Consulting

Service line: Financial Management

Experience level: Associate/Assistant Manager

Employment type: Either Full Time Or Part Time


Assistant Manager - Finance Transformation & Powered Finance

Service Line Information:
In KPMG's Management Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors.
Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.
The team
Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.
In the Finance Transformation (FT) and Powered Finance team, we improve the effectiveness and efficiency of Finance Functions and generate real insights to help deliver value to our clients. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients.
Our mission is to be the leading FT practice in the UK market, to be number one in our focus markets, and to be recognised as innovators in finance technology.

The Role
Your responsibilities as an Assistant Manager:
• Engagement delivery: leading and managing projects or work-streams of a small to medium size and complexity (including analysing and interpreting data, drafting report findings and attending client meetings)
• People development: monitoring and supporting team members and accelerating their development with a particular emphasis on coaching and skills transfer
• Practice development: supporting processes and initiatives that are key to scaling the business and delivering our Mission Statement
• Business development: contributing to the establishment and development of both internal and external relationships and supporting the business development activity of senior members of the team (including shaping, developing, contributing to and presenting proposals/ bids for future work)

Skills and experience required
Successful candidates should be able to demonstrate the following skills:
• Experience within a Finance project environment
• Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance
• Prior client facing consulting experience desirable
• Proven track record of delivering high quality outputs, on time and meeting/exceeding client expectations
• Project management and the ability to organise and prioritise your own work to meet project requirements
• Ability to interpret data, generate insights and construct solutions
• Good communicator with the ability to build strong and lasting internal and client relationships
• Evidence of being an active listener, strong team player and willingness to develop new skills and capabilities
• Strong PowerPoint, Excel and Word skills; Visio skills desirable but not essential
• Good understanding of Quote to Cash and Source to Pay processes
• Experience of enterprise software deployments (preferably cloud deployments)

Relevant large corporates experience and knowledge in one or more of the following sectors:
• Aerospace & Defence
• Consumer Markets
• Energy
• Industrial Manufacturing
• Leisure
• Life Sciences
• Retail
• Technology, Media & Telecommunications

The Person
• Recognises the importance of continuous self and team development and actively strives to achieve this.
• Evidence of being an active listener, strong team player and willingness to develop new skills and capabilities
• Helps others to understand how their work contributes to the overall success of an engagement and the wider firm
• Fosters a sense of self belief and confidence in others
• Seeks to understand others motivations
• Supports others to make brave decisions
• Relevant finance qualification – ACA, CIMA, ACCA, CIPFA or equivalent
• Flexibility to travel




Senior Manager – Powered Change and Deployment (Org. Transformation)

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Full Time


People Consulting Overview:
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function.

We have 4 key capabilities:
• HR Transformation
• Learning solutions
• People Led Organisational Transformation
• Workforce Transformation
Across these capabilities we support our clients around: digitally enabled employee engagement; skills and capabilities; agile organisation and workforce; shaping the future of the workforce; people change and leadership capability; value-driving efficient and cost-effective HR, powered by tech; predictive insightful people consulting.

Role Description:
We have a market leading solution on systems transformations programmes Powered Enterprise. Integrated in this is “Powered Change and Deployment” – our approach to delivering success business change, adoption and business outcomes. This sits within our People Led Organisation Transformation capability.
We are seeking talented Senior Managers with experience in people led Organisation Transformation to specifically enable clients to drive busines change, successful adoption and business outcomes in technology enabled transformation programmes. Expertise in driving change management, communications, organisation design, training, adoption, business readiness and deployment will be critical.
This role will be critical to design, deliver and successfully deploy complex technology enabled change programmes across a range of ERP’s such as Oracle, Workday, SAP, ServiceNow, Coupa etc and diverse client bases that operate globally, across multiple functions and sectors. We are looking for a leader and influencer in this space who can help grow the technology enabled change practice at KPMG.

The successful candidate will be expected to:
• Work closely with FTSE 100 clients primarily across a diverse set of corporate clients, for example FMCG, Telco, Pharma, Life Sciences, Media, and Energy
• Lead complex projects and transformation workstreams with a team of consultants, to drive business change and systems adoption, integrating across large program teams and providing leadership on the people side of the solution/ implementation.

• Build and shape relationships with clients on a daily basis
• Support in generating new client opportunities by leveraging your technology enabled change expertise and network
• Take a lead role in developing our “Powered Change and Deployment” proposition and assets
• Take a lead in knowledge sharing and developing “Powered Change and Deployment” skills internally across our team
• Be a career coach for up to 4 consultants helping them to develop and progress their careers

Required Skills and Qualifications:
You will have proven experience in helping clients to shape and deliver their technology enabled transformation programmes solutions including a range of:
• Change Strategy & plan
• Stakeholder Management – strategic assessments, intervention planning
• Leadership Alignment – with experience of aligning business and technology leaders
• Case for Change
• Change Impact Assessments
• Delivering change – through engaging adoption campaigns, communications, change networks
• Systems training – including strategy, training needs analysis, knowledge and experience of classroom, virtual, digital, and in application learning tools/solutions to support adoption
• Business Readiness Assessments
• Deployment Planning – including sequencing, local team preparation, impact assessments, localisation, and cut-over planning/ roll-out
• Organisation realignment/design – alignment of organisation roles to system roles
• Measuring change and adoption
• Knowledge and experience in wider People Consulting capabilities and programmes where these can be applied – such as broader target operating model change programmes including, organisation design and behavioural change, as well as key human capital systems, and an understanding of workforce transformation tools available in the market.
• Have ‘core consulting’ experience in developing proposals, managing teams and project risks, influencing upwards both internally and externally, and leading through complexity and ambiguity.

Our Deal:
We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.




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