MS Dynamics Solution Architect     
 

Role Purpose
KPMG Microsoft Business Solutions is building a world class Microsoft Dynamics Practice:  The team is focusing on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 (CRM & ERP). This will include leading the implementation of these systems and engagements relating to Independent Programme Assurance where third parties are delivering such programmes. 

The Solution Architect role is required to lead the technical delivery of Microsoft Dynamics 365/CRM centred solutions on large complex programmes or a portfolio, drive deep technical expertise within DevOps and functional leadership within the practice to deliver quality, client-centric solutions. Provides deep industry expertise to build and cultivate strong business relationships at a senior level. The role will champion innovation both within the firm and with clients, sharing Thought Leadership within the practice across the relevant Industry specialism. Collaborating with the Global team to enhance the out of the box Dynamics functionality, giving KPMG a unique selling point and also a resalable asset. Takes a leading role in identifying development needs of team members and provides coaching, mentoring or stretch assignments to support individuals achieve their full potential as well as promoting collaboration across team.
    
Role Responsibilities    

• Leads customer delivery of our Microsoft Dynamics 365/CRM centred solutions on large, complex programmes or portfolios, through the management of a team of professionals and possibly with the contribution of cross-functional/team specialists
• Effectively manages commercial and contractual aspects of an engagement to achieve expected levels of quality and profitability
• Executes projects to a level that meet member firm’s quality standards within a commercial context.
• Manages scope and delivers timely and quality deliverables
• Provides inputs/takes a lead in the creation of innovative and repeatable solutions that strengthen business performance and differentiate KPMG from our competition.
• Responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.  
• Identify business/project risk and mitigates as necessary, does not undertake work that does not fit with firm capabilities or Risk Management criteria
• Deliver all consultancy according to the MBS and/or KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan
• Holds review on completion of projects to identify lessons learned and enhance future quality and commercial planning
• Works on CPD to maintain Microsoft accreditation status and keeping up to date with technical developments. 
• Role models Firm values and behaviours, actively promoting and supporting inclusive collaboration within the Practice
• Demonstrates the ability to drive change through motivating and influencing team members.
• Knowledge & Skills (including Qualifications)
• Deep technical expertise in DevOps and broad working knowledge of technical and functional capabilities of Dynamics CRM including appropriate certification is essential (CRM Online 2013, 2015, 2016 or 365).
• Strong technical architecture experience is essential especially around integrating Microsoft Dynamics CRM with other solutions such as other Microsoft products and third party or legacy systems.
• Extensive experience of leading the end to end delivery of multiple complex CRM solutions including systems integration and using the Microsoft technology stack.
• Proven experience in CRM Configuration, Customisation, standard workflows, dashboards, forms, views and standard

Role Purpose

The role of the Solution Architect is to help the Firm deliver its business strategy through technology. They must work with technology delivery projects to translate the business requirements into detailed solution architecture designs; ensure that solutions align with the relevant technology and capability roadmaps; ensure that transformation projects deliver the business and technology strategies; influence business and technology stakeholders to adopt the strategic technology solutions; guide technology projects through the Technology Assurance processes and escalate risks, issues and critical dependencies to the appropriate leaders as required to ensure the successful delivery of the project.

You will be required to maintain your core knowledge of wider technology trends and the KPMG technology ecosystem; build conceptual and detailed solution architecture designs; and ensure alignment with the Firm’s technology policies and standards.

KPMG Overview

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters, and perspectives. There really is a place for you here.

Service line Information 

Enterprise-Wide Technology (EWT) is an internally facing, dedicated team of over 450 technologists and other specialists, focused on keeping technology running seamlessly for everyone in KPMG.

The Team

Strategy & Architecture sit within EWT. The team provide technology solutions to the firm, covering Design, Assurance and Strategic Direction to the firm.

Core Knowledge

Extensive Solution Architecture Experience

· Work with Capability CTOs, technical SMEs, and specific projects to analyse and translate business requirements into technical requirements, ensuring that these are feasible

· Maintain a high level of technical knowledge incl. current, emerging and future technology market trends and their impact on the business

· Develop and maintain expert knowledge of KPMG’s technology ecosystem, incl. the main applications and technologies that support one or more KPMG Capabilities, e.g., Tax, Audit, etc.

· Develop and maintain expert knowledge of the Microsoft Dynamics domain.

· Develop and maintain expert knowledge of the Microsoft Dynamics supporting ecosystem. To include; third party applications, data architecture, process automation, integration, MSFT Power Platform etc.

· If required, provide advice to and/or seek to learn from other Member Firms, client teams and/or clients that are seeking to implement or improve their use of Microsoft Dynamics or the supporting CRM/Sales Ecosystem.

Skills, Knowledge and Qualifications

Manage a portfolio of work, whilst supporting the Solution Architecture team as they work on a diverse range of projects and programs.

· Create and develop the requisite documentation – conceptual and detailed solution architecture design documents.

· Contribute to governance processes where applicable – this will include helping the project navigate the Technology Assurance Process

· Work closely with the Strategy & Architecture team, development teams, other architects and 3rd party suppliers.

· Create & maintain a detailed view of existing architecture in order to help manage the transition to future state architecture.

· Identify business/project risk and mitigate or communicate as necessary.

· Ensure progress updates are communicated to relevant parties both formally and informally.

· Carry out additional duties as may occur from time to time as instructed

MS Dynamics 365 F&O Lead Consultant 

The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365F&O Lead Finance Consultant with experience in all phases of large-scale enterprise Dynamics 365F&O projects.
The ideal candidate will possess a hands-on approach and proven experience in end-to-end implementations, combined with a strong understanding of Dynamics 365F&O process and procedures and practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, leading onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff  This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. 

Responsibilities:

• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Leading module workstream of full end-to-end D365 F&O implementations through all phases of the project life cycle
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ownership of the solution for a D365 module (SCM, Finance, Commerce, HR) , making design decisions and reviewing/creating solution documentation
• Solves and advises on complex problems with creative solutions 
• Delivery of end-user training to clients and colleagues where applicable
• Provide on-site support and assistance throughout delivery and go-live phases of project to client and more junior team members
• Advise client and delivery team members of scope (creep) and use of change control processes
• Demonstrate ability around upselling and understanding of additional company capabilities 
• Knowledge of product roadmap and the content of future releases of D365FO in the supply chain area and demonstrate changes/additions to team members
• Involvement in responding to RFPs and RFQs and other pre-sales activities as required
• involvement in further development of capabilities in D365 F&O product team
• Contribute to practice development activities and involvement in the creation and delivery of these to fellow colleagues
• Leads people and helps to grow them in their role
• Promotes the Values of our company 
• Performance manage two or more junior members of product team
• Ensure timely completion of internal processes and mandatory training
• Carry out additional duties as may occur from time to time as instructed and agreed by Directors
• Represent KPMG MBS in a professional and positive manner at all times

Requirements: 
Qualifications and Skills 

• Proven experience with Dynamics 365 for Finance and Operations (D365F&O) or AX2012 with a minimum of 3 end to end implementations
• Extensive experience in consulting and very good presentation skills 
• Ability to lead meetings and workshop, and confidently present to the C-Suite
• Demonstrable, hands-on Microsoft Dynamics 365 for Finance & Operations (D365FO) implementation experience in D365 Modules such as:
  • SCM
  • Finance
  • Commerce
  • HR
• Strong understanding of sub modules 
• Experience with (D36

MS Dynamics 365 F&O Solution Architect 
The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365 F&O Solution Architect with extensive experience across all phases of large-scale enterprise Dynamics 365 F&O projects. With a hands-on approach and proven experience in end-to-end implementations, strong understanding of primary process and procedures combined with practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff. 

This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm. 

Responsibilities:

• The Solution Architect will lead the delivery of Microsoft Dynamics 365 solutions
• Involvement in full end-to-end implementations and all phases of project life cycle
• Involvement with D365FO interfaces and Integrations
• Solves and advises on complex problems with creative solutions 
• Be a champion for both technical and functional leading practice with the Finance Solution.
• Have an exceptional understanding of Dynamics 365 technical and functional capabilities.
• Collaborate with the Global team to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset.
• Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.
• Define training needs within the team and coach other team members.
• Deliver all consultancy according to the KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan.
• Meet and exceed customer expectations of business knowledge, skills and behaviour.
• Identify business/project risk and mitigate or communicate as necessary.
• Ensure progress updates are communicated to relevant parties both formally and informally.
• Awareness of product roadmap and the content of future releases of D365FO
• Demonstrate ability around upselling and understanding of additional company capabilities 
• Identify practice development activities and strong involvement in the creation and delivery of these to fellow colleagues
• Leads people and helps to grow them in their role
• Promotes the Values of our company 
• Performance manage two or more junior members of product team

KPMG Microsoft Business Solutions

At KPMG Microsoft Business Solutions, we implement best-in-class solutions across the Microsoft technology stack. Our expertise spans the Microsoft Dynamics 365, Microsoft 365, Microsoft Fabric, and Azure platforms, enabling us to provide clients with connected, end-to-end solutions that drive meaningful business value.

The Role:
The Copilot Technical Architect plays a critical role in the design, development, and delivery of Microsoft Copilot solutions across industries. This position combines deep technical knowledge with client-facing experience, and is responsible for owning key solution areas, guiding implementation teams, and supporting pre-sales and go-to-market initiatives. The Technical Architect works closely with the Copilot Data Lead, Solution Consultants, and Business Development Managers to ensure client success and internal enablement.

Key Responsibilities:

• Own the technical design and architecture of Copilot-based solutions across client engagements.
• Lead the creation of proof-of-concepts (PoCs), demos, and solution assets that align with business requirements and technical feasibility.
• Provide architectural oversight to project teams, ensuring solutions are scalable, secure, and aligned with Microsoft best practices.
• Support presales activities including client workshops, bid responses (RFPs, RFIs, RFQs), and technical presentations.
• Collaborate with internal teams and stakeholders to define reusable solution components and accelerators.
• Stay aligned with the Microsoft roadmap for Copilot, AI Studio, Fabric, and Power Platform technologies.
• Guide junior consultants and technical leads, providing mentoring and review support.
• Contribute to internal capability building by sharing knowledge and leading enablement sessions.

Requirements:

• Proven experience in a technical architect, pre-sales, or advanced consulting role.
• Deep understanding of Microsoft Copilot, Microsoft Power Platform, and Microsoft Azure services.
• Demonstrated ability to design, build, and present complex Microsoft-based solutions to both technical and business audiences.
• Proven success in at least one major industry (e.g., Financial Services, Public Sector, Retail, Manufacturing, Energy, or Professional Services).
• Experience with licensing and integration strategy around Copilot and supporting Microsoft technologies.

Desirable:

• Knowledge of Microsoft AI Studio, Microsoft Fabric, and Microsoft Dynamics 365 applications.
• Familiarity with Power Automate and broader intelligent automation patterns.
• Experience working in client delivery roles with a strong utilisation rate.

The Person:

• Strong communication and presentation skills with the ability to influence stakeholders at all levels.
• Analytical and pragmatic problem solver, able to balance technical detail with business outcomes.
• Proactive, collaborative, and comfortable operating in a dynamic, fast-paced environment.
• Excellent attention to detail and focus on quality in both client delivery and internal assets.
• Flexible, delivery-focused mindset with a strong sense of ownership and accountability.