The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

he KPMG Strategy & Performance Transformation function is a cornerstone of our Deal Advisory business.  Operating from London we do work that matters, serving the Country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Within the Strategy & Performance Transformation function we are a team full of subject matter experts, but that’s not all. We are responsible for providing best in class support on everything from developing acquisition strategy and raising funds, through to making the deal and integrating the acquisition.

Our Strategy & Performance Transformation team works closely with c-suite and senior executives to identify and execute transformation opportunities that add and protect value for shareholders, employees and society. As the world continues to face unprecedented levels of change, we have experienced significant market demand for our core services. We are now accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable business strategies, at pace.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role.  The role will focus on Deal Strategy within the Media industry as part of the wider Telecommunications-Media-Technology sector, but with scope to work on the wider range of services including Growth Strategy, Deal Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation.

The Strategy & Performance Transformation team is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

The Ops and Supply Chain COE is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 150 practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.