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Job Description




We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior andoffshore staff.



This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solutions.



Responsibilities




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The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions


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Be a champion for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology



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Have an exceptional understanding of Dynamics 365 technical and functional capabilities




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Lead the design and development of sector specific templates to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset





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Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements






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Define training needs within the team and coach other team members







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Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan.








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Meet and exceed customer expectations of business knowledge, skills and behaviour.









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Identify business/project risk and mitigate or communicate as necessary.










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Ensure progress updates are communicated to relevant parties both formally and informally.











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Identify practice development activities and help in defining how these will be delivered












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Carry out additional duties as may occur from time to time as instructed and agreed by Directors.













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In all activities, ensure timely completion of internal processes and mandatory training.














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Represent KPMG Crimsonwing in a professional and positive manner at all times.
















Qualifications and Skills






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Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365


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Deep understanding of Azure and cloud technologies,.Net development and PowerBI.



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Broad understanding of software development lifecycle,development management, release management, data migrations, cut-over planning and early live support.




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Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement – including core solution of Accounts, Contact and Activity management and at least one of the following:





- Sales Management






- Marketing automation







- Project Services Automation








- Customer Service Management









- Field Services











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Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive),
including:












- Azure SQL / SQL Server













- PowerApps, LogicApps, Flow and Common Data Service














- Visual Studio Team Service
















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Knowledge of best practices for working with offshore teams

















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Experience of Agile Methodology



















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Certification in TOGAF or Zachman Framework would be beneficial




















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Knowledge of other Marketing products are desirable





















– Click Dimension or Adobe Marketing Cloud





















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Microsoft Dynamics CRM Certifications (CRM , 2013, 2015, 2016, 365) are desirable






















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Graduate from a top University
























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A relevant degree within a computational or business discipline

























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Minimum 4 years hands-on proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must;


























Experience and Background





























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Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as CRM consultant


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Ability to lead engagements and present to the C-Suite stakeholders.



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Experience with Dynamics 365 in a Lead Design Consulting role




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Experience of large scale CRM implementations






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Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery







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Pre-sales experience








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Excellent presentation and demonstration skills









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Business process mapping, modelling and documentation knowledge










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Experience of mentoring junior and offshore staff

Opening Date: 17/07/2020
Closing Date: 14/08/2020
Salary Range: Competitive plus negotiable bonus and benefits

The Role

KPMG are looking for multiple Data Analytics Directors to play a key role in delivering and taking to market our Data Analytics offering across multiple sectors. The successful candidates will need to leverage their external and internal networks to build the reputation of KPMG’s offering across Automation, Data Science, AI, and Data Engineering learning across multidisciplinary clients and engagements.
Reporting directly to the Partner of the team, the role involves overseeing and leading a team who identify, develop, sell and deliver data integrated centric solutions. The role will be to support and drive the sales of significant Data Analytics & Digital Transformation consulting engagements in multiple sectors.

- Build relationships and actively seek out the global networks best experts to address client needs.
- Communicate compelling and well thought out solutions to complex problems.
- Leverage relationships across different teams, functions, countries and cultures to drive revenue growth.
- Provide credible solution -orientated responses to RFP’s, ensuring the appropriate expertise from across KPMG is represented in the most cohesive way to address client problems.
- Manage the growth of a high performing and dynamic team.
- Build strong client relationships and develop leading edge inspiring go to market propositions that provide growth opportunities for our people & clients.
- Own and develop new assets in the analytics space and develop thought leadership that resonates with the life science sector and positions KPMG as a leader in the space.
- Develop solutions features, following development best practices and architecture guidelines.
- Develop competence in a broad range of technologies and framework for managing all aspects of the data lifecycle.
- Undertake technical training to acquire and demonstrate expertise in data analysis and the design and build of solutions.


Required skills, Qualification & Experience:

- Masters degree in a data or technology related subject
- Experienced in utilising technology to provide insightful analysis to life sciences clients in areas such as R+D and clinical trials.
- Experience leading large teams of 40+ in size developing and delivering analytics solutions.
- Proven experience driving revenue growth in a Consulting environment.
- Experience leading responses to RFP for analytics services and solutions.
- Credible and experienced at scoping, delivering and selling solutions in the fields of AI, Machine Learning and RPA
- Experience developing trusted client relationships and converting those into commercial opportunities
- Talent for collaborating with internal stakeholders on go to market and solution development
- Experience with FS, IGH, Life Sciences, and Retail clients
- Experience in managing multiple projects simultaneously
- Experience in performance management and developing & retaining talent
- Proven experience of assessing client issues, developing rapid requirements to support the assessment and resolution of data management issues, examples include re-performance of complex systems.
- Strong communication skills to be able to describe complex technical issues in a clear and non-technical way