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Experienced Professional

Engagement Support Services Administrator – Tax Centre of Excellence

Location: Glasgow

Service Line: Tax Central

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Experienced Professional

Senior DevOps Engineer - Cloud Engineering

Location: London

Service Line: Solutions & Digital

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Experienced Professional

Test Analyst

Location: Birmingham

Service Line: Pensions

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Experienced Professional

Digital Business Analyst

Location: Glasgow

Service Line: Tax Central

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Experienced Professional

Test Analyst

Location: Birmingham

Service Line: Pensions

View role

Engagement Support Services Administrator – Tax Centre of Excellence

Location: Glasgow

Capability: Tax

Service line: Tax Central

Experience level: E

Employment type: Full Time


Role

We are currently looking to recruit driven and enthusiastic administrators on full time, Monday to Friday permanent contracts to be based in TPL (Tax, Pensions & Legal) Managed Services in Glasgow.

Liaising with our Client Service and Tax Technical Teams, the role entails end to end coordination, preparation and completion of the Engagement Setup and Invoice Billing process for our Domestic Corporate Compliance clients.

Experience of contract compliance risk would be preferential as the role supports a variety of tax teams around the UK and will have close interaction with stakeholders at all levels.

The role has three main elements; Engagement Risk, Billing and Client Account Co-Ordination. Successful candidates will develop a broad knowledge of all of these areas but at any given time will be expected to focus on one aspect.

Main duties include:

• Preparation and submission of risk requests
• Drafting of client contracts
• Take ownership for all engagement risk related enquiries
• Prepare forecast of profitability of all work required
• Review WIP and identify overruns
• Create Fee Backing Schedules and request templates
• Analyse contracts to ensure all services are appropriately charged
• Hold review meetings with Client Service Teams to escalate profitability or net sales challenges
• Liaise with clients and Tax Teams for documentation required to complete checks and finalise contracting
• Review and discuss engagement & billing progress with management
• Issue billing invoices to clients after checking for accuracy

Knowledge, skills and experience

• Good factual communication skills
• Shows good attention to detail
• Good time management and an ability to be organised
• Is adaptable to change and can think ‘on the run’
• Shows analytical thinking and is prepared to solve any problem
• Reacts positively to verbal and written requests for information
• Able to recognise and use common technical systems such as MS Word, Excel etc.
• Previous portfolio account management/relationship management experience along with a knowledge of contracting and finance
• Comfortable at all levels of client/stakeholder contact

Senior DevOps Engineer - Cloud Engineering

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: D

Employment type: Full Time


The Team

Joining the growing Cloud Engineering team in our Technology & Engineering Division, the DevOps Engineer is responsible for development operations, server and user administration, and code deployment for KPMG’s back end cloud applications and products. The DevOps Engineer will develop infrastructure as code and templates for new cloud-based environments, respond to DevOps and Cloud tickets, oversee deployment and configuration tools, manage cloud resources, manage users, manage access to environments, etc. The DevOps engineer will work on public clouds: AWS and Azure platforms.




The Role
• Build and Administer instances and services in the public cloud for Development, QA, and Production environments.
• Script, test and deploy new versions of environments and target infrastructures.
• Support development and QA across various projects to satisfy their day to day needs.
• Study and implement new tools for increased productivity, security, reliability and performance.
• Develop tools and services useful in DevOps environments such as performance monitoring, security monitoring, deployment/configuration, continuous integration/build servers and cloud resource creation scripts.
• Create documentation of current and newly implemented environments with associated troubleshooting steps.




The Person

• Windows configuration, management and administration (IIS).
• Linux configuration, management and administration.
• Familiarity with Amazon cloud solutions and architectures (EC2, S3, Cloud Formation, RDS, CloudWatch, SES, SQS, ). Hands-on experience highly desired.
• Familiarity with Azure Cloud Solutions and architectures (Windows VM’s, Web Apps, SQL Database, Document Store, BI stack, Virtual Network, Azure AD).
• Understanding of network protocols throughout the 3-7 OSI layers.
• Continuous integration and source control (TeamCity/Bamboo/Jenkins, Git/Stash).
• Basic software development skills/experience. Scripting experience a bonus.
• Security concepts, protocols and configuration (authentication, authorization, encryption, PKI).
• A strong technical foundation in enabling agile build, release and environment management.
• Comfortable with high level architecture and hands on delivery.
Nice-to-haves
• User or administrator experience with any/all of Atlassian stack (Jira, Confluence, Stash, Bamboo), Ansible, TeamCity, Octopus Deploy, New Relic, TrendMicro.
• AWS certified DevOps and/or Architect.

Qualifications and Skills


• Strong and demonstrated team working experience.
• Comfortable with frequent, incremental code testing and deployment.
• Strong educational background with a degree preferably in Computer Science or related.



Test Analyst

Location: Birmingham

Capability: Tax

Service line: Pensions

Experience level: D

Employment type: Full Time


Roles and Responsibilities

• Agree quality criteria with end users and developers and clarify user cases in test scenarios.
• Agree, and where appropriate, document effective and thorough unit test scripts with developers.
• Create effective and thorough System Integration Test scripts.
• Agree and document effective and thorough User Acceptance criteria with end users.
• Perform system testing for new products and production changes.
• Record test results and metrics in line with the project expectations.
• Ensure work is completed to a high level of accuracy.
• Demonstrate good organisational skills.
• Coordinate between development and business teams ensuring effective communication between all parties.
• Become familiar with business applications and be able to validate requirements against user expectations.
• Able to manage conflicting priorities for yourself and within the team.
• Attend meeting and provide feedback on the testing position throughout the project at all levels of governance. Provide open and honest feedback.
• Demonstrate good communication skills face to face, by phone and email.
• Assess and update test plans and documentation through a process of continual development, and in particular, as requirements evolve.

Experience

• Previous pension system testing – Not essential
• Recognised software testing qualification – Not essential
• Previous software testing experience – essential
• Previous experience of creating test scripts and running tests – essential
• Suggest improvements to the test approach including the use of automated testing products.
• Record time spent on the project for effective project management and budget expenditure.
• Ensure compliance with KPMG’s Information Security Management Policies and legislative data protection requirements, including, but not limited to GDPR
• Adhere to project deadlines and have an awareness of dependencies on other areas of the project.
• Be able to work with third party software suppliers to validate their testing before deployment to the production environment

Digital Business Analyst

Location: Glasgow

Capability: Tax

Service line: Tax Central

Experience level: D

Employment type: Full Time




The Team


You might think of us as one of the world’s largest accountancy firms. But there’s so much more to what we do. These days, our clients regularly call on us for all kinds of digital solutions. We are looking to transform the way that we offer tax services to our clients, with you at the forefront

As an integral member of our team, you’ll work with other Business Analysts and subject matter experts to shape apps for everything from a client facing portal for sharing information to implementing complex algorithms to automate the assessment of tax. Thanks to our ambitious growth plans for the team, your future here is something to get excited about.


The Role



The Business Analyst will work as part of our Tax Technology team. The role will be to support our tax delivery experts in designing technology to help our clients (internal and external) have the best possible experience of KPMG’s tax services. You will work with our team of tax experts to ensure all business and software requirements are gathered, organised and understood. There will be a particular focus on creating new technology solutions as part of an Agile development team. You will be supported by a multi-talented and diverse team as you grow your career at KPMG.



Communicate and meet with internal and external clients to understand content and context of business and software requirements in order to gather and verify requirements
Analyse design to verify it meets the requirements
Write-up functional requirements
Work with the client to create user stories / use cases throughout the project and its sprints
Work with the QA team to verify test cases meet requirements
Running UAT sessions with senior stakeholders and external customers
Facilitation of backlog refinement and sprint planning sessions
Business benefits realisation
Explain complex processes to the client in a simple, easy to understand way
Analyse software, design and user strategy to ensure they meet requirements
Translate complex user experiences into software requirements
Manage changing requirements
Assess method of using multiple data sources to design automated solutions


Your experience and Background; -





- Passionate about delivering excellent products
- Excellent verbal and written communication
- Experience working on multiple scrum projects
- Knowledge of agile methodologies
- Great time management skills
- Great telephony skills
- Good knowledge of MS Office suite
- Web/Digital Application experience (Desirable)
- User Journeys and User Experience
- Experience using drawing tools such as Visio (Desirable)



Additional info:

KPMG is one of the world's leading professional services organisations delivering Advisory services to thousands of clients including some of the largest multinationals, best-known brands and public bodies.




The Tax Centre of Excellence is a delivery centre which provides KPMG’s tax compliance services to clients. Our goal is to achieve the highest standards of quality at a cost effective price point. Our team of 200 tax professionals is supported by an operation support structure covering multiple disciplines. The successful candidate would form part of this team.



The role would is full-time in Glasgow, with some travel required to London and other locations around the UK.



Test Analyst

Location: Birmingham

Capability: Tax

Service line: Pensions

Experience level: D

Employment type: Full Time


Roles and Responsibilities

• Agree quality criteria with end users and developers and clarify user cases in test scenarios.
• Agree, and where appropriate, document effective and thorough unit test scripts with developers.
• Create effective and thorough System Integration Test scripts.
• Agree and document effective and thorough User Acceptance criteria with end users.
• Perform system testing for new products and production changes.
• Record test results and metrics in line with the project expectations.
• Ensure work is completed to a high level of accuracy.
• Demonstrate good organisational skills.
• Coordinate between development and business teams ensuring effective communication between all parties.
• Become familiar with business applications and be able to validate requirements against user expectations.
• Able to manage conflicting priorities for yourself and within the team.
• Attend meeting and provide feedback on the testing position throughout the project at all levels of governance. Provide open and honest feedback.
• Demonstrate good communication skills face to face, by phone and email.
• Assess and update test plans and documentation through a process of continual development, and in particular, as requirements evolve.

Experience

• Previous pension system testing – Not essential
• Recognised software testing qualification – Not essential
• Previous software testing experience – essential
• Previous experience of creating test scripts and running tests – essential
• Suggest improvements to the test approach including the use of automated testing products.
• Record time spent on the project for effective project management and budget expenditure.
• Ensure compliance with KPMG’s Information Security Management Policies and legislative data protection requirements, including, but not limited to GDPR
• Adhere to project deadlines and have an awareness of dependencies on other areas of the project.
• Be able to work with third party software suppliers to validate their testing before deployment to the production environment

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