Search results for "Customer Experience & Digital"

Experienced Professional

Technology Adoption Manager

Location: London

Service Line: EWT (excl. PE & Ops)

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Experienced Professional

Senior Technology Counsel (Senior Manager)

Location: London

Service Line: Risk & Legal

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Experienced Professional

Director - Turnaround - The Strategy Group - Centre of Excellence

Location: London

Service Line: The Strategy Group

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Experienced Professional

Cyber SaaS Sales Consultant

Location: London

Service Line: Technology & Data

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Experienced Professional

Project Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

SAP Manager - Supply Chain Transformation 1

Location: Multiple locations

Service Line: Technology & Data

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Technology Adoption Manager

Location: London

Capability: Technology & Engineering

Service line: EWT (excl. PE & Ops)

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Role Grade: Grade C 

Performance Group: KPMG Enterprise Wide Technology (EWT) 

Role Location: London Canada Square Office; in-office 1x day per week. 

 

Context 

The firm is undertaking significant transformation to support its Trust & Growth strategy. The strategy articulates how we will become the most trusted professional services firm and achieve our growth ambitions – globally and in the UK. To support this ambition, high quality technology is essential - from collaborative, digital tools to GenAI and hybrid tech, we all rely on technology to do our jobs and bring creativity and insight to our clients’ most critical challenges. 

The Adoption team is part of KPMG’s technology function and aims to deliver on the Digital Transformation ambitions for our business; delivering end-user technology, GenAI and digital tools and experiences which provide KPMG colleagues with the ability to connect, communicate, collaborate, and deliver in the physical, virtual and hybrid world. With continuous enhancements coming from Microsoft and the business, diverse projects, and an exciting pipeline of opportunities to share with the business, we are recruiting an Adoption manager for our team.  

Role Description:  

Your role will be focused on activities related to driving adoption across our firmwide technologies, with a focus on our digital workplace tools. The Digital Adoption Team works closely with programmes deploying new technologies to ensure the successful rollout and adoption of key digital tech, including Microsoft 365 apps, GenAI and more. We’re focused on the user experience and believe technology should be seamless and easy to use. 

The Digital Adoption Manager will ensure the business is getting the best ROI on the technology we’ve invested in as a firm, both current and future technologies. The Adoption Manager drives activities underpinning the firm's strategy around digital tools to achieve business outcomes, ensure return on investments, and support the scale of transformation across the business. 

This role also includes leadership of the Digital Ninja Programme, the largest technology champion network at KPMG. The community has over 1,000 Ninjas, and because they’re embedded in business areas, they understand how technology can be applied in the best way possible for their area.  

Successful candidate will be expected to:  

  

  • Support the UK firm’s digital strategy, including adoption of Microsoft Copilot, KPMG UKs GenAI tool AVA, and integration of AI into our ways of working. 

  • Manage and maintain adoption roadmap that includes adoption campaigns, new features, enhancements from Microsoft or internal tech, tooling launches, and commitments for Adoption support; deliver weekly and quarterly updates to stakeholders and leadership 

  • Design Adoption strategies for new tools as well as out-of-box delivery approach for new tech; able to drive continuous improvements to ways-of-working across the business, whilst bridging technical and end-user understanding.  

  • Integrate Digital Adoption activities into deployment planning, including design, development, and testing, manage pilots, and influence the way we communicate technology to end-users. 

  • Use creative communication approaches to engage others and communicate easy-to-adopt tips s


Senior Technology Counsel (Senior Manager)

Location: London

Capability: KPMG Business Services

Service line: Risk & Legal

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s technology offerings are a core part of the firm’s offerings and experiencing rapid growth.  The OGC Commercial team is looking to recruit an experienced lawyer to support the business with contract review and negotiation.  The successful applicant will advise partners and senior stakeholders within KPMG UK on a wide range of legal, risk and commercial issues relating to professional advisory, consulting and technology services.

 

The team values diversity of experience and background and includes lawyers and non-lawyers.  It offers a supportive environment to the successful candidate and provides flexibility around working styles.

 


Director - Turnaround - The Strategy Group - Centre of Excellence

Location: London

Capability: Deal Advisory

Service line: The Strategy Group

Experience level: Director

Employment type: Full Time

Contract type: Permanent


KPMG’s Turnaround team is the first line of response to opportunities arising from financial stress and distress. 
These situations require multi-capability teams to deliver a full client solution, where bringing the best of KPMG to clients is key to winning work. 


Cyber SaaS Sales Consultant

Location: London

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Join our team and contribute to our Cyber Risk Insights (CRI) platform listed by Forrester as one of the ‘Cyber Risk Quantification (CRQ) providers that matter most globally'. CRI has been shortlisted for 5+ awards including security innovation of the year and best security product of the year. This opportunity will place you at the heart of KPMG’s Technology & Data practice in one of the fastest growing parts of firm.  


Project Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Project Manager 

 

At KPMG Microsoft Business Solution we implement best in class solutions for ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Dynamics range of products which enables us to deliver, powerful, adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) to our customers. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR and sales, in one single system.

 

The Role:

 

The Project Manager runs projects of any size in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for the efficient utilization of assigned staff and any associated third parties and for ensuring that all project activities conform to the company’s quality management standards and processes.

 

Responsabilities: 

  • Plans and manages assigned projects, keeping customer and senior management informed about project progress;
  • Compiles and agrees the project plan with the client.
  • Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.
  • Monitors progress against project plan and budget, correcting and / or escalating abnormal situations Maintains the Project Plan, in particular with forecast completion dates and impact analysis;
  • Tracks actual costs vs plan (using Microsoft project and our internal Dynamics AX time recording system);
  • Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
  • Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with the KPMG Microsoft Business Solution project delivery methodology;
  • Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials; refers as n

SAP Manager - Supply Chain Transformation 1

Location: Birmingham, London & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


The Role

 

  • Lead the design and delivery of a Supply Chain workstream on a large SAP S/4HANA project
  • Use Business skills along with knowledge of SAP Supply Chain workstream to design and implement complex solutions for customers and between other workstreams
  • Understand client supply chain requirements and integration points with other functional areas, to optimise the processes and maximise the benefits of SAP
  • Design and implement process improvements by going through the project cycle (design, build, test, training, go-live, post go-live support)
  • Advise on technical integration of the SAP application with other customer and 3rd party tools/applications within Supply Chain
  • Lead and Support business development and sales initiatives including bid and proposal support/presenting with our SAP clients
  • Monitor SAP and Industry trends including awareness of SAP Roadmap and enhancements

 

The Person


SAP Supply Chain functional expertise in at least one of the following solution areas:

    • SAP Integrated Business Planning
    • SAP PP/DS
    • SAP Digital manufacturing cloud (DMC)
    • SAP ME/PEO
    • SAP extended Warehouse Management
    • SAP Enterprise Asset Management/PM/MRO
    • SAP Order Management & Fulfilment/AATP/Logistics Execution
    • SAP Product Lifecycle Management
    • SAP Transport Management
  • Strong functional understanding of SAP S/4 HANA Supply Chain process area and how they integrate with other business functions
  • Advise on technical integrations of SAP applications with other client and 3rd party tools/applications in the Supply Chain process area
  • SAP system design, build and deployment experience – 4 full lifecycle implementations preferred
  • Experience of SAP in Manufacturing industries, Consumer Packaging Goods, Pharmaceutical, Oil and Gas, or Retail
  •  Experience of facilitating a design workshop and then translating the requirements into design
  • Ability to build strong client relationships based on subject matter expertise and quality of delivery
  • Strong verbal and written communication skills
  • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large volume of information
  • Strong interpersonal, team building, organisational and motivational skills
  • Proven ability to collaborate and build strong relationships with varying team members 
  • Self-starter attitude and ability to work well within ambiguity
  • Support business development and sales initiatives including bid and proposal support with our SAP clients (comfortable in presenting to C-Suite Stakeholders)
  • Comfortable working in a dynamic environment and supporting multiple activities such as mentoring and capability knowledge transfer to enhance the practice.
  • Possess working knowledge of digital trends in Supply Chain (e.g., ESG, Industry 4.0, SCM Digital Solutions that integrate with SAP)
  • Team Lead Experience (on/offshore)

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