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Experienced Professional

Manager – People Consulting - Financial Services

Location: London

Service Line: People Consulting

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Experienced Professional

Tax Manager - People Services , GMS, London

Location: London

Service Line: People Services

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Experienced Professional

People Operations- Immigration Manager

Location: Watford

Service Line: People

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Experienced Professional

Senior Manager – People Consulting, Transport and Infrastructure

Location: Birmingham

Service Line: People Consulting

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Experienced Professional

Payroll Manager - People Services - London

Location: Birmingham

Service Line: People Services

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Experienced Professional

Tax Manager - People Services , ERS, London

Location: London

Service Line: People Services

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Manager – People Consulting - Financial Services

Location: London

Capability: Management Consulting

Service line: People Consulting

Experience level: Manager

Employment type: Either Full Time Or Part Time


People Consulting Overview:

People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business. This team helps to transform the performance of organisations by changing the way people are led, managed and developed.


We have 4 key capabilities that work across the sectors:

• Learning solutions;
• HR Transformation;
• Organisational Transformation;
• Workforce Transformation.


Role Description:

We are seeking a talented Manager that can deliver real impact for our financial services clients. We require ambitious people who can deliver excellent organisational transformation solutions, build rapport, understand our client’s needs and contribute to the development of our propositions. The successful candidate will be expected to work across all our Financial Services People Consulting capabilities.

• Make it Known – including: case for change, culture assessment, stakeholder analysis, change risk assessment, comms and engagement strategy
• Make it Real – including: change impact assessment, change leadership, training needs analysis, change approach and plan
• Make it Happen – including: business readiness assessment, drive change interventions and organisational alignment, measure change
• Make it Stick – including: sustain change, align Talent and HR policies and measure outcomes against vision


The successful candidate will be expected to:

• Manage a variety of projects across our people consulting capabilities, ranging from small short-term projects to a workstream within a more complex change programme
• Manage relationships and chair meetings with senior client stakeholders
• Work closely with the client engagement manager and team members to successfully deliver project outcomes
• Provide specialist and technical input and review of others’ inputs in the design and development of change management project deliverables
• Contribute behavioural change management initiatives. This may include working with key account teams to scope opportunities or help to develop proposals to meet client requirements
• Contribute to the growth of our people consulting practice through supporting business and proposition development activity
• Work closely with a mixture of onshore and offshore team members
• Performance manage between 1 – 3 consultants and support with their development


Required Skills and Qualifications:

The successful candidate will be required to have experience in the majority of the following areas:

• Communications – experience and expertise in stakeholder management, engagement and communication skills, both in writing and orally
• Cultural change – experience in cultural diagnostic, design and implementation of cultural change programmes (understanding and articulating the key drivers of cultural change)
• Organisational Design/ Behavioural Change Management - helped organisations to minimise underperformance during change through the design and delivery of a variety of interventions
• Sector knowledge – in depth knowledge of the financial services sector, understand sector trends and the challenges faced by these institutions / organisations and demonstrate strong commercial acumen
• Project management – responsible for the delivery of a work stream or discrete set of deliverables
• Impact and influence – proven relationship-building and influencing skills and be a self-starter with the ability to work well with ambiguity
• Learning – understanding of how learning and development plays a part in organisational transformation


The following are preferred qualifications for the role:

• Degree educated or equivalent
• Qualifications such as CIPD, CIMA, Occupational Psychology, MBA and Prince2
• Familiarity and proficiency with Microsoft Office packages (e.g. Word, PowerPoint, Excel)


Our Deal:

We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with those in the team who already work flexibly.



Tax Manager - People Services , GMS, London

Location: London

Capability: Tax

Service line: People Services

Experience level: Manager

Employment type: Full Time


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds.

We are looking for an experienced Global Mobility Manager to work in the People Services Tax team working on a mixed portfolio of clients.

KPMG's Global Mobility Services (GMS) London Region practice is a diverse and fast-growing area of our Tax business. We serve a variety of clients in the London region, from large multi-nationals to start-ups going international for the first time. Our GMS engagement teams are “360 degree service oriented”, with tax technical, team leadership, and client-facing responsibilities as part of each successful assistant manager’s remit.
We are looking for remarkable candidates, ready for early assumption of responsibilities and close, regular contact with our dynamic leadership group.

Role and Responsibilities

• Manage the day to day UK work and lead the junior team on these clients
• Build, maintain and lead strong relationships with the clients
• Take ownership for finances
• Working closely with international colleagues, Central Co-ordination Teams, Social Security teams and Employment tax teams to ensure a proactive service delivery
• Day to day contact for allocated VIPs and working closely with the Engagement Leaders to deliver an enhanced service to the VIPs
• Ensuring clients are provided with up to date information on UK tax developments
• Preparation and review of written advice for clients, and helping to advise clients on GMS issues
• Project management of advisory projects carried out for clients
• Be involved in all aspects of cross border advisory - covering tax, Social Security, process, policy and efficiencies
• Responsibility for managing the UK tax compliance and working closely with the various delivery teams and processes
• Review of tax returns, and preparation/review of Income Tax/NIC calculations
• Carry out arrival/departure briefings for senior assignees
• Get involved in business development/proposals
• Managing and coaching of staff
• Working with a variety of size of clients

Qualifications and Skills

• ATT or CTA qualified or equivalent professional qualification
Experience and Background
• Expereience of working at Manager level in expatriate tax services
• Energetic, committed, and ambitious
• High level personal responsibility and accountability for teamwork
• Ability to identify core issues, investigates, evaluates and integrates information
• Communicates with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear
• Safeguards and enhances the reputation of KPMG through the quality of work, knowledge and experience
• Motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve and lead excellent UK team
• Excellent organisational skills and ability to work under own initiative
• Capable of working to deadlines, showing resilience under pressure and an ability to apply knowledge to non-routine situations
• Demonstrates sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff




People Operations- Immigration Manager

Location: Watford

Capability: KPMG Business Services

Service line: People

Experience level: Manager

Employment type: Full Time


Role Description
You will be empowered to manage and lead all aspects of Immigration applications for new and existing KPMG employees. Including understanding legislative changes and ensuring process and systems are operationalised to adapt to new requirements driving regulatory and legal compliance. The Team consists of 7 Immigrations consultants as well as 3 Administrators but will continue to expand in line with KPMG’s growth plan. Throughout 2020, the Team supported circa: 2,000 new employee applications as well as continued support for 3,000 colleagues. This role will interact and partner closely with all aspects of the ‘Firm’ and, across the People Operations centre to ensure a seamless experience for all KPMG employees

As a KPMG colleague and a key leader in KBS, you are expected to demonstrate the Firm’s values at all times

The Role
- Provide strategic leadership & operational oversight across all aspects of the Immigration process, ensuring day to day execution of service commitments including rigorous quality controls and service enhancements.
- Case Management – Overseeing service delivery including reviewing and signing off advice, adhering to SLAs and KPIs, caseworking on an as needed basis. Ensuring that the team have the appropriate level of technical expertise and appropriate
- -Advisory – Advising on complex cross-border immigration issues, including post Brexit, the impact of Covid on travel and working from anywhere.
- Operational Excellence. Identifying opportunities to use technology to streamline immigration process. Establishing an SLA framework ensuring timely and accurate escalations in line with Service level commitments. Ensure strong rigor and control in line with legislation and compliance requirements. Adapt to continuous and ongoing legislation changes ensuring process is ‘fit for purpose’ and supported by ongoing training and development
- Team management: identifying the team’s training and development requirements, ensuring the team receives sufficient support and coaching including taking on a Performance Manager role and contributing to the team’s overall development.
- Interpret and apply understanding of corporate policies and practices, and other regulations to provide advice, guidance and support
- Build a high performing Immigration Operational Team to drive best in class service operations
- Work in close partnership with the HR Function, Capabilities and Support functions to drive continuous improvement and employee experience
- Ensure clear scope of services focused on customer outcomes, compliance and risk
- Develop effective relationships with key stakeholders (COE’s - Recruitment; Ethics and Independence team, the broader People Function and other key business stakeholders) to ensure end to end process performance is effective
- Interpret and apply understanding of corporate policies and practices, and other regulations to provide advice, guidance, or clarification for enquiries
- Manage resources within the teams to the agreed budget.
Education & Qualification
Experience Required

- This is a growing team and the role will suit an ambitious immigration professional with the desire and ability to play an important role in continuing that growth. The successful applicant will be organised and efficient, able to produce consistently high-quality work within demanding time frames but not afraid to ask questions to challenge or seek clarification when appropriate. The successful applicant will have a proven track record in overseeing a Team, including reviewing and signing off advice. The applicant will also have experience of advising alongside other professionals such as tax or mobility specialists) and an understanding of the immigration elements of cross-border transactions, including emerging Covid-19 related issues such as travel corridors and working from anywhere.
- The applicant will have experience of handling a wide range of corporate immigration matters/cases, ideally the following:
- Work Visas (ICT, Skilled Worker)
- Frontier Worker Permits
- Foreign company set up in the UK
- Sponsor licence applications and associated ongoing compliance
- Family applications
- EUSS
- Mock audits
- Prevention of illegal working/Right To Work
- Student and Graduate routes
- Global Talent, Investor, Sole Rep
- Global immigration case management
- Immigration policy design
- Right of Abode
- Citizenship
- Bespoke immigration projects
- Authentic and transparent leader with a high ‘say/do’ ratio, focused on execution
- Strategic thinker, proven ability to anticipate and resolve complex scenarios
- Ability to influence at a senior level and manage complex stakeholder relationships driving ‘shared’ outcomes
- Strong project and change management skills providing a sense of purpose and direction.
- Ability to thrive in high pressure environment
- KPMG is looking for a confident client-facing immigration professional, ideally legally qualified, with strong technical and inter-personal skills.
- It is expected that the successful applicant will have at least 7 years of relevant immigration experience, including 2 years as a manager, in a Big 4 or equivalent firm.
Intelligent Working
While some of our client-facing professionals can be required to travel regularly, and at times be based at client sites, we are supportive where possible of helping you to achieve a balance between your home and work demands. We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Furthermore, as part of the recruitment process, we can put you in touch with people who work flexibly so you can understand from them what our culture is like.

Diversity and Inclusion

Commitment to Diversity Our employees have many varied work schedules to suit their individual needs! Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams. Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us. We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background. We value the wealth of experience and knowledge that people who have taken a career break can bring to us. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.

Senior Manager – People Consulting, Transport and Infrastructure

Location: Birmingham

Capability: Management Consulting

Service line: People Consulting

Experience level: Senior Manager

Employment type: Either Full Time Or Part Time


Base location is flexible across main regional offices; Birmingham, Bristol, Manachester, and Leeds. Travel is typically an essential part of the role, subject to government travel restrictions and client requirements.


At KPMG, our values define who we are and the way we do business.


We are growing our People Consulting team in transport and infrastructure.


We are looking for individuals to join our team and help shape, plan and deliver transformations in the UK’s largest transport and infrastructure organisations.


We are looking for people that can bring practical experience, industry knowledge and the appetite to make a difference to KPMG and our clients. You might not be a career consultant. But you will be able to show that you can build strong relationships, solve problems, deliver outputs that make a difference and build great teams.


Above all, you will be able to demonstrate how you can live our KPMG values:
- Integrity: We do what is right.
- Excellence: We never stop learning and improving.
- Courage: We think and act boldly.
- Together: We respect each other and draw strength from our differences.
- For Better: We do what matters.
The role:
The role sits in our People Consulting team in Infrastructure, Governance & Healthcare.


We are seeking individuals with demonstrable experience of leading people-focused delivery on large-scale transformation engagements in transport and/or infrastructure sectors.


Specific skills might include:
- target operating model design;
- change management;
- organisation design;
- culture change;
- customer experience;
- capability development;
- HR transformation.

This role sits at Senior Manager level. At this level you will:
- Lead teams (including matrix and virtual teams) to deliver high quality client engagements – this will typically be between 75%-80% of your time
- Provide clients with transformation advice and work closely with client leads and team members to successfully deliver project outcomes;
- Work with our directors and partners to manage profitability and revenue on those client engagements;
- Work with our directors and partners to grow the business, for example by sharing expertise, working with colleagues to develop client relationships or contributing to thought leadership articles;
- Contribute to developing KPMG, for example leading internal initiatives to build industry or technical expertise;
- Coaching and developing team members and acting as a performance manager.

The ideal candidate will:
- Be able to quickly build good working relationships with KPMG colleagues and client teams.
- Be credible with senior level transport and infrastructure clients on people-focused transformation.
- Be outcome focused, enthusiastic and self-motivated.
- Have excellent written and verbal communication skills;
- Have strong project management skills to deliver large or complex pieces of work to time, quality and to budget; with the commercial and financial skills to monitor and manage profitability;
- Be able to understand, adhere to and promote KPMG’s quality and risk management standards;
- Lead by example ensuring client needs, expectations and agenda remain at the forefront of our work.

In exchange, we will give you the opportunity to:
- Rapidly develop your career by becoming part of a high performing and growing team and working closely with leadership in our transport and infrastructure team;
- Accelerate your personal development through varied and exciting client opportunities coupled with world class learning and development;
- Work with colleagues across the firm on teams that bring together multiple areas of expertise to deliver client solutions – you could work with a team comprised of colleagues with expertise in data analytics, cloud platforms, customer experience, digital strategy, customer experience, or RPA and AI; and Develop yourself as a consultant, manager and leader.

Payroll Manager - People Services - London

Location: Birmingham

Capability: Tax

Service line: People Services

Experience level: Manager

Employment type: Full Time


Payroll Manager – People Services

Job Profile

To ensure high quality and accurate payroll service to our clients whilst managing and developing the core payroll team. Working alongside the existing payroll manager the new role will help grow payroll services for both domestic and global clients.

We are looking for a self-motivated, confident payroll professional with an analytical/logical approach. They must have the ability to think creatively whilst ensuring all compliance requirements are met. Maintaining and building excellent working relationships with clients and internal teams they will be expected to identify any process improvements, system developments and training needs.

Key Job responsibilities:

• To deliver a cost effective, accurate and professional service to all clients, ensuring excellent customer service.
• To ensure all payrolls are processed efficiently, effectively, accurately working to strict deadlines.
• Manage and develop the payroll team
• Identify growth opportunities
• Completion of RFI’s & RFP’s
• Develop existing payroll system and investigate and implement a new payroll system for domestic clients
• Maintaining knowledge of current legislation and ensure compliance with statutory regulations including training of the team
• Evaluate current processes, to assist in implementing improvements and adopting new processes to influence and drive change.
• Communication internally and externally to deal with queries.
• Successful service delivery - SLA achievement and high level of customer satisfaction
• Developing and monitoring KPI’s
• Identify cost savings and increase profitability
• Work with various parts of KPMG to develop payroll services as a practice and identify cross selling opportunities
• Develop and lead various projects within payroll and wider GMS services

Skills and requirements

• Previous expereince of Payroll management
• Preferably CIPP qualified
• STAR payroll professional system knowledge advantageous
• Previous experience of expat and modified payroll preferred
• Excellent communication and organisational skills both written and verbal
• Excellent interpersonal and negotiation skills
• Forward thinking of risks and issues
• Good knowledge of excel and word
• Confident and approachable
• Able to lead a team during periods of change
• Issues focussed

Tax Manager - People Services , ERS, London

Location: London

Capability: Tax

Service line: People Services

Experience level: Manager

Employment type: Full Time


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds.

We are looking for an experienced Global Mobility Manager to work in the People Services Tax team working on a mixed portfolio of clients.

KPMG's Global Mobility Services (GMS) London Region practice is a diverse and fast-growing area of our Tax business. We serve a variety of clients in the London region, from large multi-nationals to start-ups going international for the first time. Our GMS engagement teams are “360 degree service oriented”, with tax technical, team leadership, and client-facing responsibilities as part of each successful assistant manager’s remit.
We are looking for remarkable candidates, ready for early assumption of responsibilities and close, regular contact with our dynamic leadership group.

Role and Responsibilities

• Manage the day to day UK work and lead the junior team on these clients
• Build, maintain and lead strong relationships with the clients
• Take ownership for finances
• Working closely with international colleagues, Central Co-ordination Teams, Social Security teams and Employment tax teams to ensure a proactive service delivery
• Day to day contact for allocated VIPs and working closely with the Engagement Leaders to deliver an enhanced service to the VIPs
• Ensuring clients are provided with up to date information on UK tax developments
• Preparation and review of written advice for clients, and helping to advise clients on GMS issues
• Project management of advisory projects carried out for clients
• Be involved in all aspects of cross border advisory - covering tax, Social Security, process, policy and efficiencies
• Responsibility for managing the UK tax compliance and working closely with the various delivery teams and processes
• Review of tax returns, and preparation/review of Income Tax/NIC calculations
• Carry out arrival/departure briefings for senior assignees
• Get involved in business development/proposals
• Managing and coaching of staff
• Working with a variety of size of clients

Qualifications and Skills

• ATT or CTA qualified or equivalent professional qualification
Experience and Background
• Expereience of working at Manager level in expatriate tax services
• Energetic, committed, and ambitious
• High level personal responsibility and accountability for teamwork
• Ability to identify core issues, investigates, evaluates and integrates information
• Communicates with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear
• Safeguards and enhances the reputation of KPMG through the quality of work, knowledge and experience
• Motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve and lead excellent UK team
• Excellent organisational skills and ability to work under own initiative
• Capable of working to deadlines, showing resilience under pressure and an ability to apply knowledge to non-routine situations
• Demonstrates sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff




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