Job details
Location: Glasgow
Capability: Tax & Law
Experience Level: Junior Professional
Type: Full Time
Service Line: Tax Central
Contract type: Permanent
Job description
Job Title: Application Support Analyst – Tax & Legal Technology
Base Location: Glasgow based (Hybrid – 2 days per week in office)
The KPMG Tax & Legal Technical Engineering function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. This team will be responsible for delivering technology enabled outcomes across the Tax & Legal business using modern and best in class engineering methodologies. We drive this transformation through the adoption of Cloud based technologies and have strategic relationships with Google, Microsoft among others. We have a technology agnostic view and select the right tool/language/cloud provider to achieve the best outcome for the business and our clients alike.
Why Join the KPMG Tax & Legal Technology Engineering team as an Application Support Analyst
We might be world leaders in Tax & Legal, but in many ways the engineering department feels like a start-up, with a twist. There’s the buzz of scrum working, the thrill of shaping compelling experiences, the chance to surprise and stretch yourself in response to a fresh challenge. And then there’s all the resources, technology and high-profile projects of a major corporate entity. Crucially, we also offer the benefit of clear career progression.
What will you be doing?
In this role you receive excellent training to enable you to become an integral part of our Application Support Team will be part of a small team where you will work closely with other Support Analysts, Software Developers, Product teams, Service delivery teams & 3rd party suppliers to ensure the smooth running of key client assets across Tax & Legal.
What will you need to do it?
- First-hand experience of providing end-user technical support including incident management and request fulfilment
- Proven track record of excelling in a busy service delivery in an ITIL environment
- Excellent troubleshooting and problem-solving skills, with ability to grasp new concepts
- Strong communication skills – written and verbal
Skills we’d love to see/Amazing Extras:
- Experience of supporting Tax or Legal Compliance systems
- Intermediate knowledge of MS Desktop and Server operating systems
- Intermediate knowledge of SQL scripting and/or PowerShell scripting
- ITIL Foundation certification
To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Our Locations:
We are open to talk to talent across the country but preference will be given to candidates who are willing and able to do 2 days per week in our core Tech hub for this role, which is:
Glasgow
We can potentially facilitate flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
Find out more:
Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:
- Technology and Engineering at KPMG: www.kpmgcareers.co.uk/experienced-professional/technology-engineering/
- ITs Her Future Women in Tech programme: www.kpmgcareers.co.uk/people-culture/it-s-her-future/
- KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know
For any additional support in applying, please click the links to find out more:
- Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
- Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/
- KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/
- KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/
- KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals
Why Tax & Law at KPMG?
The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do – our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law.
Read about Tax & LawAbout KPMG
With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients.
Read moreOur Values
They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter.
Read moreFlexible hybrid working
From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.
Read moreCommitted to inclusion
We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background.
Read moreNeed support? Let us know
We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.
Read moreDisability Confident Leader
We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities.
Read moreRecruitment agency policy
We don't accept speculative CVs from agencies - you can see our policy on agencies here:
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