This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

Technology is one of the KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. 

As our HR technology practice continues to grow we are seeking talented individuals with experience of SuccessFactors implementations. This is a high-profile role within the team, requiring a balance of business development / sales origination and client delivery, including deep solution/configuration experience across Employee Central.

ServiceNow HR Consultant - Manager

Base Location: London

https://www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HR Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

The Powered Apps

Role summary

KPMG is a digital business, and as a result, technology enables everything it does and requires KPMG to continue to transform with technology in support of its Growth and Trust agenda. This role, which is focused on Intellectual Property (IP), Technology and Data, is an important part of IOGC. It involves the provision of legal advice  to KPMG International leaders and their teams on: (i) complex, strategic technology procurement and supply chain matters, especially technology leveraging data and analytics, artificial intelligence (AI) and other emerging technologies, (ii) strategic alliances and partnering with technology providers, (iii) complex strategic, change management and legal remediation projects, and (iv) the amalgamation of supplier-developed technology and IP into AI-enabled platforms developed and managed by KPMG International. This role also involves driving the development and on-going management of procurement and alliance templates, playbooks, guidance and best practice principles, and developing and providing training to IOGC and procurement professionals on the use of them.   

This role requires a person to influence, collaborate with, and provide significant value-add to business and technology development teams (particularly those in the Global Business Functions, Global Procurement, Global Alliances and Global Technology & Knowledge) by enabling and supporting a diverse range of IP, technology and data matters that support KPMG’s Collective Strategy, the Global Business Functions’ strategic goals, and our “Artificial Intelligence First” mindset, all while supporting IOGC’s senior leadership team in managing, mitigating and preventing legal, commercial and reputational risk.

The person performing this role is expected to drive substantial cost savings by performing complex matters internally without reliance on external counsel.

The person in this role is expected to execute their responsibilities under the overall supervision of the Partner-equivalent co-leads of the IP, Technology and Data group (the Legal Head of IP, Technology and Data and a Principal/Associate General Counsel) or, where delegated by one of them, the most senior Global Director lawyer with respect to the commercial technology transactions, and:

(a)          with a significant degree of autonomy while exercising appropriate judgment on when to consult/escalate; and

About KPMG International

Together with more than 275,000 colleagues in 142 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career.

KPMG International helps set the strategy and protects the reputation of this global organization of independent professional services firms providing Audit, Tax and Advisory services. We deliver value to our member firms and drive positive change in the communities we serve. By joining us you will gain a unique understanding of how a global organization operates and work on projects that impact the whole organization. From setting standards and best practices to developing innovative tech- enabled solutions for clients, you'll be part of a global team changing the way our business operates. We look forward to welcoming you to our team.

About this Global Group

Global Consulting provides a broad range of services that support KPMG member firms to serve their clients, which includes assisting them to deliver on a near-continuous transformation agenda to drive value. The Global Consulting Solutions Hub (the Hub) is an integrated team of resources who lead the design, build and support of our Transformation offerings. They work collaboratively to define, prioritize, design, build, deploy and activate an expanding set of transformation propositions that help KPMG MFs to sell and deliver standard and efficient transformation solutions to their clients.

The Hub leverages a unified framework to create, maintain and evolve transformation methods, enablers, technology assets, and provides enablement and activation support to MFs, Sectors and account teams. The Hub also provides financial planning and analysis and reporting across our Transformation portfolio.

This team interacts with Global Consulting Leadership and Capability Teams (CoEs), Deal Advisory, Global Advisory Technology & Enablement (GATE), Analyst Relations, KDN and multiple other KPMGI/KISL teams (eg: GCM, L&D, etc). This team also engages with an extensive mix of stakeholders across the member firms.

About this team

Leads strategic transformation across Global Consulting by enabling stakeholder success in the rollout of Velocity. This role ensures each stakeholder group achieves its strategic objectives by identifying and removing barriers, aligning processes, and embedding change. Operating at the intersection of strategy and execution, the role supports the shift to intelligent, AI-enabled services—especially the focus on enabling intelligent enterprises, embedding AI, and evolving operating models with Velocity.  Success in this role requires deep collaboration across Global Advisory, including Member Firms, Global AI leadership, Alliances, Sector leads, Marketing, Internal Comms, GTM Specialists, and across the Velocity Hub, Strategy, Build, and Deployment teams.

This role will be instrumental in driving the company's growth, development, and achievement of strategic objectives. By guiding and leading change initiatives, you will contribute to the overall success of the organization.

Role Summary
The Velocity Project Officer plays a crucial role in the successful evolution of KPMG Velocity. This position is responsible for coordinating project activities, managing stakeholder relationships across member firms, and ensuring effective communication and reporting. The ideal candidate will be highly organized, proactive, and possess strong interpersonal and communication skills to drive project progress and maintain alignment among diverse stakeholders.

Key Accountabilities

Stakeholder Management: