Search results for "Strategy"

Experienced Professional

CCaaS Solution Architect

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Integration Enterprise Architect

Location: Multiple locations

Business Area: EWT, Technology

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Experienced Professional

Manager - Procurement Transformation

Location: Multiple locations

Business Area: Procurement

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Experienced Professional

Deal Advisory Tax Senior Manager - Real Estate

Location: Multiple locations

Business Area: Corporate Tax Services

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Experienced Professional

Agentic Technical Architect

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Director - Power & Utilities - Projects -

Location: London

Business Area: Infrastructure Advisory Group

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CCaaS Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements


Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

 

Experience and Background


•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills


Integration Enterprise Architect

Location: Birmingham, London & Other locations

Capability: Technology & Engineering

Business Area: EWT, Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


The role of the Integration & Dev Ops Enterprise Architect is to develop the UK Firm’s integration & DevOps technology strategy and translate this into a roadmap that determines our investment priorities and transformation portfolio. The integration strategy needs to promote a seamless, end-to-end customer and employee experience by enabling the efficient creation and modification of effective and reusable integration components. In particular, the strategy should promote the use of modern, Cloud-based technologies; Infrastructure as Code (IaC), support typical integration use cases; create an operating model that satisfies the demands of the business for integration design, development, testing and release; and establish an integration catalogue that supports the reuse of new technologies, whilst targeting legacy integrations for decommissioning. The Integration & Dev Ops Enterprise Architect should also help to execute and govern the strategy, by helping solution architects and projects to design solutions that are fit for purpose and conform to our standards and patterns.

 


Manager - Procurement Transformation

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Business Area: Procurement

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.


Deal Advisory Tax Senior Manager - Real Estate

Location: Birmingham, London & Other locations

Capability: Tax & Law

Business Area: Corporate Tax Services

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.


Agentic Technical Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Manager

Employment type: Full Time

Contract type: Permanent



At KPMG Microsoft Business Solutions, we implement best-in-class solutions across the Microsoft technology stack. Our expertise spans the Microsoft Dynamics 365, Microsoft 365, Microsoft Fabric, and Azure platforms, enabling us to provide clients with connected, end-to-end solutions that drive meaningful business value.

The Agentic Technical Architect plays a critical role in the design, development, and delivery of Microsoft Agentic solutions across industries. This position combines deep technical knowledge with client-facing experience, and is responsible for owning key solution areas, guiding implementation teams, and supporting pre-sales and go-to-market initiatives.

The Technical Architect works closely with the Agentic Leads , Solution Consultants, and Business Development Managers to ensure client success and internal enablement.


Director - Power & Utilities - Projects -

Location: London

Capability: Advisory

Business Area: Infrastructure Advisory Group

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


We are looking for a Director with a Project Finance background to support the fast-growing Power & Utilities Projects team. 

 

The team specialises in advising clients on the delivery of large water and energy infrastructure projects including new nuclear plants, onshore and offshore electricity networks, interconnectors, reservoirs and other major assets. The Projects business is focussed on designing new markets and advising on in-house and competitive delivery models for major infrastructure projects and programmes.  We advise on all aspects of an asset’s delivery, including commercial arrangements, financing structures, regulatory strategy and engagement, and procurement processes – both for individual assets and new delivery programmes.


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