I'm looking for

Search results for "Business Transformation (Internal)"

Experienced Professional

Internal Communications Manager - Transformation

Location: London

Service Line: Corporate Affairs

View role

Experienced Professional

HR Business Partner

Location: Watford

Service Line: People

View role

Experienced Professional

Head of Transformation (Maternity cover)

Location: London

Service Line: ExCo and Leadership

View role

Experienced Professional

Internal Communications Manager

Location: London

Service Line: Corporate Affairs

View role

Experienced Professional

Strategic Transformation Senior Manager

Location: London

Service Line: Operational Transformation

View role

Internal Communications Manager - Transformation

Location: London

Capability: KPMG Business Services

Service line: Corporate Affairs

Experience level: Manager

Employment type: Full Time



Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


Purpose

This newly-created role is pivotal in the execution of our internal communications plan and primarily involves managing engagement activities for senior Transformation in the firm.

In this role, you will work closely with the Senior Manager, Transformation Communications to deliver high quality and engaging change communications to our partners and colleagues at KPMG across a range of channels.


Responsibilities

- Support the co-ordination and delivery of our Transformation communications – assisting with key message preparation, writing and editing content, creating collateral such as kitcards, portal Pages, Q&As, etc.
- Help devise campaign activities to communicate the project objectives and narrative
- Support the Senior Manager in the development of the Transformation Communication plan
- Work with the planning team to map change communications and identify opportunities to collaborate, source content and further the corporate narrative through our Transformation
- Manage the distribution of Transformation content through a range of channels and evaluate the effectiveness of those channels
- Project management, including leading the planning and execution of events that increase engagement with leaders and colleagues to prepare and land the change, such as roadshows, town halls and Transformation briefings
- Liaise with stakeholders from across the business as required, including the senior Transformation team to make sure their views are considered in our plans
- Manage creative/production briefs, working alongside in house suppliers
- Collate, share and act upon feedback from employees, internal communication measurement and best practice to improve future activity.
- Work closely with colleagues in the broader communications team to align Transformation messages and activities, and take into account the wider communications agenda

The Person

This is an excellent opportunity for an experienced communicator looking to take the next step in their career. We are looking for someone with significant experience in managing change communications projects and who is happy rolling their sleeves up to get the job done.

It is a varied role demanding a flexible and adaptable approach, as well as sound communications judgment, discretion and an enthusiasm for delivering the tactics. The person will be able to demonstrate great writing skills, strong attention to detail, creativity in driving employee engagement, event management and ideally experience of working with senior leaders. They will have experience of delivering change programmes, including cultural and operational change.


Skills required

- Good understanding of change communications, working on projects that deliver operational, tactical and cultural change
- Demonstrable track record of delivering great communications in a fast-paced and complex environment – with proven experience in an internal communications role
- Great writing, editing and proofreading skills
- High-quality written and verbal communication skills, in fluent English
- Credible in stakeholder management, and able to build relationships with senior colleagues
- Experience of planning and delivering communications events, such as town halls and Transformation briefings
- Knowledge of key communication channels and content development, including email, intranet, film and digital, and face to face (including events)
- Experience of working on internal events, including content development, planning and logistics.
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Ability to think creatively bring innovative ideas to develop and deliver impactful communications
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/Corporate Affairs
- A strong team player who is used to working collaboratively and independently within a high-performance culture
- Energy, commitment and the ability to work at pace under pressure and to tight deadlines, with attention to detail and accuracy
- Ability to manage a number of tasks and respond to changing priorities
- A sound understanding of professional services and/or experience within a comparable environment would be advantageous

HR Business Partner

Location: Watford

Capability: KPMG Business Services

Service line: People

Experience level: Associate/Assistant Manager

Employment type: Full Time



This role is a 9 month FTC role.





HR Business Partner

KPMG Overview:


KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Purpose of Role

To act as the primary point of contact for assigned internal client group, managing and delivering an outstanding HR business service to clients. Also acts as a key facilitator and enabler of the matrixed organisation and a driver of change.

Major Functions / Accountabilities

Account Management:

• Build and maintain strong working relationships with internal clients, including but not limited to, Capability, Head of Performance Operations (HoPO), Performance Leaders (PLs) and other senior clients as needed to fulfil capability group/specific role requirements.
• Build an understanding of the internal client group, e.g., what they do, their strategic people priorities, their strategic people plan (SPP) etc. to deliver the best service possible as part of the team.
• Working with the Centres of Expertise and PLs, delivery of HR Calendar activities (includes GPS, performance management, salary and bonus, promotions and talent review cycles) for the internal client group ensuring that the required process is consistently undertaken in accordance with the KPMG guidelines and the internal client group’s people plan.
• Operate as part of a team, to deliver the agreed people plan, with guidance and direction from Senior HRBP and HR Lead; reporting actions to HoPO and People Partners.
• Implement internal client specific projects to support KPMG’s people strategy and the capability people plan. Always champion KPMG’s culture, behaviours and values and Inclusion and Diversity (I&D) agenda in all activities and projects.
• Act as an agent of change for initiatives, working to embed any transformation, anticipate and overcome issues and proactively suggesting solutions.

Delivery of people strategy / Capability people plan:

• Working with the relevant stakeholders, provide input to form / inform the strategic people plan based on knowledge, needs and analysis of the internal client group.
• Work with the relevant HRBP Team to roll out that plan and monitor its progress.
• In both the forming and monitoring of plans, take a lead role in terms of analysis of management information / reporting to identify themes and trends, and suggest HR interventions to address accordingly.

Delivery of HR Calendar activities for colleagues in your Function:


• Work with People Function CoEs and PeopleCentre colleagues to ensure HR policy and procedures are implemented consistently and effectively.
• Work within the HRBP team to lead / run specific calendar projects throughout the year, representing your internal client group within the People Function.
• Work closely with HRBPs, People Partner, HoPO and the recruitment and resourcing teams to ensure that they understand the future requirements of the client group at all levels, including Graduate/Student recruitment.
• Advise on the structure of packages to be offered to new hires.

HR advice:


• Working with the HR Advisory Team, support their resolution of isolated highly complex and/or high risk people issues. Provide coaching support to others (e.g. business leaders) in effective people management.

Project Management:

• Lead the delivery of HR projects / change initiatives to support the client’s people strategy and the function people plan.
• Liaise with other People Function teams, e.g., Learning or Reward, to provide a seamless service to the client group on strategic projects and calendar processes

Key Metrics & Measures:

• Client feedback (Whilst the line report is into the People function, the key source of feedback is the client group)
• Delivery of projects / change initiatives (effectiveness, timeliness and quality)
• Successful completion of HR Calendar activities Staff engagement, GPS/Pulse score for client group
• Attrition
• Inclusion and diversity target zones achieved for internal client group
• Quality and timeliness of service
• Satisfactory resolution of complex ER cases
• Feedback from colleagues in the People Function

Key Behaviours & Skills:

• Strong HR knowledge (CIPD qualification or equivalent)
• Project orientated and able to both create and work to detailed project plans
• Client relationship and influencing skills
• Honed collaboration skills, understanding how to operate in a complex, matrixed organisation
• Analytical and problem-solving skills and strong delivery focus
• Confidence in presenting to Partners and internal client group leadership
• Demonstrated ability to evaluate and manage conflicting priorities in a fast paced environment with senior level leaders Data orientated with proven experience of using data to influence client initiatives and actions
• Resilience
• Excellent IT skills (advanced Excel and PowerPoint)


Head of Transformation (Maternity cover)

Location: London

Capability: KPMG Business Services

Service line: ExCo and Leadership

Experience level: Director

Employment type: Full Time



This role is a 12 month fixed term contract / secondment opportunity.

Role

The Firm is undertaking significant Transformation to support its Trust & Growth strategy. The strategy articulates how we will become the most trusted professional services firm and achieve our growth ambitions – globally and in the UK. The Transformation Centre of Expertise (TCoE) was setup to support delivery of this.

The TCoE is responsible for managing the firm's portfolio of change - reducing change cost and risk and improving realisation of business benefits. This is achieved through a central point of policies and standards, investment governance, and resourcing. The TCoE is formed of 2 teams; the Transformation Delivery Team and the Planning & Governance Team.

The role holder will lead the Transformation Centre of Expertise (TCoE) team and be accountable for effective and efficient management of the associated budget. The role holder will work with multiple senior stakeholders to shape and administer firm-wide investment and project governance and policy and will manage the TCoE team to shape and drive effective delivery of the Firms most important internal transformation projects and programmes.

The Head of Transformation (maternity cover) reports into the Head of Strategy & Transformation.

Job description

TCOE Leadership and budget management


• Set direction for the Transformation CoE. Develop the new TCoE Leadership team to help drive forward the team’s priorities
• Lead and develop a nearly appointed team (following completion of a recent restructure), embed a high performing, engaged and motivated culture
• Provide day to day management of the Transformation Centre of Excellence resources, to ensure quality of work and that service levels are met within budget
• Manage the TCoE budget, making effective prioritisation decisions. Seek continued ways to deliver efficiencies in the cost of transformation and deliver savings against budget
• Embed the newly developed processes and way of working. Work with the new team to ensure roles and responsibilities and new working practices are clear and understood and individual team members are confident and able to apply them
• Work closely with the KBS FLT, own and lead delivery of KBS priority metrics as required

Senior stakeholder management

• Provide advice and guidance on appropriate methods and processes to drive good quality transformation
• Engage with COO’s and senior sponsors of transformation across the Firm to develop strong, value add relationships, that ensure the services and policies of the TCoE are understood and applied and stakeholders are effectively supported
• Build strong working relationships with other transformation teams across the Firm to ensure ways of working are consistent and TCoE methods and policies are applied as appropriate
• Act as senior escalation and business partner for transformation sponsors
• Drive a strong working relationship with Consulting to ensure effective utilisation and rotation of talent

Planning & Governance

• Oversee the P&G team and work with senior leaders to support effective prioritisation and assessment of change ideas
• Work with change sponsors to ensure robustness of business cases and to ensure processes are in place to track delivery of associated benefits in line with plans
• Embed effective stage gate and tracking processes to provide robust oversight of programme/project delivery, and ensure that projects and investments are effectively supported to successfully deliver agreed benefits within budget
• Develop the Firms internal transformation methods, policies and standards. Work with Internal Audit and stakeholders to ensure these are effective and applied
• Provide quality assessment and management information to transformation leaders to mitigate risks and drive up quality of transformation delivery
• Provide oversight of resourcing plans across the Firms tier 1 projects. Ensure resourcing is managed in the most effective way, continually assessing route to resource, quality of capability and allocation to projects
• Provide effective training and self-service tools to resources outside of the TCoE

Transformation Delivery

• Oversee the TCoe Delivery team to ensure effective quality of delivery and consultancy services provided
• Assess delivery needs and advise the business on best approach
• Prioritise transformation needs and allocate resource to ensure priorities are met in the most efficient and effective way.
Work closely with resourcing, RS and Consulting to secure appropriate resource outside of the TCoE as required
• Escalate issues and recommend solutions as appropriate
• Provide expert advice to stakeholders to ensure robust and clear change strategies and plans are in place that can drive effective execution and adoption of change to deliver the agreed business case benefits
• Lead complex transformational change programmes and projects with Firm wide and possibly global impact across people, process and technology (up to 50%)
• Articulation of programme strategy for the programme sponsor and support the sponsor to:
– Set the scope and priorities for the internal transformation
– Define and stand up the required governance and programme structure
– Determine roles and responsibilities for delivery and benefits realisation
• Manage stakeholder resistance
• Coach and train business stakeholders on the activities they need to complete, to ensure change is delivered effectively and adheres to the Firms standards and governance requirements and that the need for additional project resource is kept to a minimum

Skills

• Strong operational leader, ideally with experience of developing new teams and leading a function
• Ideally previous experience of managing peers
• Comfortable working with limited day to day guidance
• Strong commercial acumen, experience of managing budgets
• Ability to grasp complex business challenges quickly with excellent problem solving skills
• Ability to navigate complex and ambiguous landscape, confident in bringing senior leaders together to solve problems
• Significant experience of leading large complex transformational change and managing project teams
• Preferably has appropriate qualifications for portfolio, programme and/or change management (PRINCE2, Prosci, APM PMQ, MSP, MoP)
• In depth understanding of the UK firm, its functions, service lines and solutions
• Strong leadership skills, experience of working with multi-disciplinary teams to deliver change
• Experience of working with technology and client facing teams, managing work streams and building strong stakeholder relationships
• Excellent communication and presentation (written and verbal) skills, including in front of senior groups and large teams
• Determination and personal effectiveness, to tackle challenges and manage deadlines
• Resilient and tenacious with a propensity to persevere and flex approach where needed
• Flexible in working style, happy to roll sleeves up and get involved

Behaviours

• In line with the firm’s code of conduct, and Director grade competency profile
• High performing role model


Internal Communications Manager

Location: London

Capability: KPMG Business Services

Service line: Corporate Affairs

Experience level: Manager

Employment type: Full Time



KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.


With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. This role sits within the Internal Communications (IC) team, part of the Corporate Communications department, itself part of the Corporate Affairs function.



Purpose

This is an Internal Communication (IC) Manager role working alongside a more senior IC business partner. The role will support a specific part of the business. You will work closely with the business partner to identify, plan, draft, deliver and measure communications for multiple internal audiences.


Responsibilities

- Identify the communication needs of the specific part of the business
- Contribute to and implement the communication plan – creating key messages, writing, editing and measuring content
- Advise the business on optimal ways of communicating
- Help devise campaign activities to communicate the business strategy
- Align your activities to the firm-wide communication priorities
- Project management, including leading the planning and execution of events that increase engagement with leaders and colleagues, such as roadshows, town halls and leadership briefings
- Liaise with stakeholders from across the business
- Manage creative/production briefs, working alongside in house and external suppliers
- Collate, share and act upon feedback from employees, internal communication measurement and best practice to improve future activity.
- Work closely with colleagues in the broader communications team to align leadership messages and activities, and take into account the wider communications agenda

The Person

This is an excellent opportunity for an experienced communicator looking to take the next step in their career. We are seeking someone with IC business partnering experience, who is used to managing communications projects and who is happy rolling their sleeves up to get the job done. Our ideal candidate is comfortable working with senior executives as well as writing for all media.


It is a varied role demanding a flexible and adaptable approach, as well as sound communications judgment, discretion and an enthusiasm for delivering the tactics. The person will demonstrate excellent writing skills, strong attention to detail and experience of managing events.



Skills required

- Excellent written and oral communication skills in fluent English, for all and any media
- Track record of delivering impactful communications in a fast-paced and complex environment
- Strong influencing skills and able to build relationships with all colleagues
- Experience of planning and delivering communications events, such as town halls and leadership briefings
- Knowledge of key communication channels and content development, including intranet, film and digital
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- A strong team player who is used to working collaboratively but also is very self motivated and proactive
- Energy, commitment and the ability to work under pressure and to tight deadlines
- Ability to manage a number of tasks and respond to ever-changing priorities
- Ideally will have worked in a large corporate or professional services firm


Strategic Transformation Senior Manager

Location: London

Capability: Management Consulting

Service line: Operational Transformation

Experience level: Senior Manager

Employment type: Full Time



The Team:

KPMG Boxwood is the Centre of Excellence within KPMG for Strategic Enterprise-wide Transformation. We help our client make sense of their business strategy through clear, realistic and achievable business model and operating model design and implementation. We are the bridge between Strategy and Operational Transformation (HR, Finance, IT, Op Ex etc.). We operate at the CEO/CFO/MD levels within our clients.


We are a talented, committed and inspiring team of professionals and consultants from a wide range of backgrounds and experience. We work closely together in small, high-impact teams. Our industry expertise is often varied, with many differing backgrounds, but our expertise lies in one of Strategy/Business Model Design, Enterprise-wide Operating Model design, Data & Analytics and OM implementation. We expect expertise in one or more of these, and the experience to be able to apply that expertise to differing industries.


Our clients vary from Multi-nationals to UK private and public companies. They are committed to radical shifts in the business and to changing the way their business works in revolutionary not evolutionary ways. Our transformations take place either across the whole of the business, or within specific (often geographic) coverage areas.


As a team we are close-knit. We have our own culture and a dedicated community and activities in support of it, with quarterly community sessions and monthly optional social events. Our culture is supportive, challenging, inclusive and fun.


In 2019, KPMG Boxwood (separate to KPMG) came 18th in the Financial Times’ list of the best Management Consultancy Companies in the UK. With a team of 40.
KPMG Boxwood wants to enhance its leadership and project delivery capability. Senior Managers have arguably the most important role in our business for this very reason: They lead and run our day-to-day projects, motivating the teams, developing our people, bringing a wealth of previous project experience and ensuring quality in execution. They also are fundamental to our Sales capability as we expect them to work with our Directors and Partners to shape, hone and deliver compelling, high quality and winning pitches and responses. As the engines of our team, and the people our clients work with most closely they need to be excellent communicators, leaders and thinkers. They also need to show that they are comfortable reaching for a sales target, and working collegiately with the team and the wider firm to hit it.


The Role:

As Senior Managers we believe there’s a vital role in our community as well. As a ‘bridge’ between the sales and delivery they help keep both parties true to the values and purpose of KPMG Boxwood. This comes from being day-to-day involved in the delivery, but also as a voice helping shape the strategic direction of the team. As such you will be expected to be willing to take a role in shaping the future direction of KPMG Boxwood, and helping bring our team with us.


The expertise of our Senior Managers feeds into how we work. We ask them to help develop and innovate in our method and in our delivery. We ask for active participation in our Practices to develop fresh IP and to develop the compelling propositions of the future.


Finally, there is a key role to play in developing our people and bringing them through. You will act as a formal coach to individuals and also as a point of (quiet or loud) inspiration to our people. You’ll bring your own style but developing colleagues is key with developing the skills, experience, resilience and capability to operate in very trying projects.


The Person:

As a candidate you will be expected to have:


• Consulting experience from either a Big-4 or Boutique
• Deep experience in how to design and to implement Strategic Transformation – either from consulting or industry
• Evidence and a track record of commercial sales success within consulting, and evidence of ability to both originate work and to develop from existing accounts to deliver on personal and team targets
• Expertise in one of the 4 practice areas (Strategy/Business Model, Operating-Model Design, Data & Analytics, OM Implementation)
• People management experience and evidence of career coaching and coachee development under your guidance
• Evidence of working within the C-suite and influencing CEOs et al
• Leadership experience, and the desire to do more of it
• Ambition for yourself and for growing a dynamic and inspiring team
• Based in London/South East, but able to travel nationally and internationally


In addition it would be desirable to have:


• Specific industry expertise in one or more industries that is relevant to Strategic Transformation
• Deep understanding of how to use varying consulting methods and approaches within different client environments
• Digital Transformation experience – The integration the of Digital capability into more traditional OM design and delivery
• Experience in using data visualization and data analytics tools to support decision making;
• Change management and how to apply it within transformation
• Commercial acumen and flexibility in contracting in the selling of consulting work
• Network of suitable contacts from which to expand business development opportunities


Search and apply

Let your curiosity guide you. Search and apply to our open opportunities.

Student community

Join our student community to stay up to date with programmes.

This website uses cookies that provide necessary site functionality and improve your online experience. By continuing to use this website, you agree to the use of cookies. Our cookies notice provides more information about what cookies we use and how you can change them.

Back to top