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Search results for "Business Transformation (Internal)"

Experienced Professional

Business Analyst - Assistant Manager

Location: London

Service Line: Connected Technology

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Experienced Professional

Internal Communications Business Partner - Risk & Audit

Location: London

Service Line: Corporate Affairs

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Experienced Professional

Risk Function Transformation, Banking

Location: London

Service Line: Operational Transformation

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Experienced Professional

Senior Manager - Internal Immigration

Location: London

Service Line: Legal Services

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Experienced Professional

Director - Internal Immigration

Location: London

Service Line: Legal Services

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Experienced Professional

Internal Communications Business Partner - Coverage & Capabilities

Location: London

Service Line: Corporate Affairs

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Business Analyst - Assistant Manager

Location: London

Capability: Consulting

Service line: Connected Technology

Experience level: Associate/Assistant Manager

Employment type: Full Time


You will be joining the Business Analysis team here at KPMG. We work closely with our financial services clients to solve their business problems and drive out technology enabled change, whether this is motivated by regulatory transformation, optimizing operational efficiencies or enhancing customer journeys etc…. We drive effective delivery by ensuring key stakeholders are engaged in designing, adopting changes and retain accountability to maximize lasting benefits over the long term.

As an Assistant Manager, you will be joining a collaborative and energetic team. Our team covers a broad range of domains underpinned by key career paths which you can align to or become a hybrid.

We are looking for a proactive individual who is passionate about business analysis, working with clients, has a thirst to learn and is excited to support us in growing our team.

The Person

You will be expected to be a strong BA, with a proven track record of advising clients and delivering on large projects. To excel in this role, you must be able to apply the fundamental skills of a business analyst, understand its importance in marketplace and why the role is critical for our current and potential clients.

Industry Knowledge & Experience
• Core understanding and experience working in retail and commercial banking including an understanding of target operating models and banking processes eg. Account opening activities, payments process etc...

• Experience working across regulatory driven change eg. AML, KYC etc…

• Experience working on strategic digital transformation projects eg. Customer journey and outreach optimisation.

• Experience delivering technology whilst working with industry standard delivery methodologies eg. Agile.

• Familiarity with tier 1 retail and commercial banking organisations specifically gained through delivery of business-led technology projects.

Fundamental skills include:
• Experience in stakeholder management, ability to explain complex solutions in an engaging and understandable way
• Ability to make an impact in one-on-one / group / workshop situations with the intention of influencing others to move toward a common vision or goal
• Contributing to and leading workshops, driving out requirements and ensuring stakeholders take accountability
• Ability to work with technical and business teams alike and understanding the difference in language to support effective delivery
• Ability to define current state processes by engaging with the client and reporting on these processes
• Ability to use a mixture of stakeholder feedback, documentation and data to design processes and solutions that meet business needs
• Discusses "to be" state of the functional operating model design with the client to ensure all low level requirements are captured
• Possesses knowledge of functional and non-functional requirements and has the ability to write these into a design document
• Translating requirements into appropriate requirement documents (e.g. functional specification documents, user stories/acceptance criteria, wireframes) and gain stakeholder sign off
• Able to demonstrate traceability from requirement through to business outcome to ensure objectives are met
• Experience using software delivery tools (e.g. JIRA/Confluence/Microsoft TFS)
• Experience in delivering software using both Agile and Waterfall methodology
• Has experience with programme governance and reporting mechanisms e.g. status updates, project reporting
• Present concepts to stakeholders in a concise and focused manner

As this is an Assistant Manager level consulting role, you will be expected to:

• Provide well thought out solutions to complex client problems
• Take accountability and work as part of workstreams in client projects and internal initiatives
• Support the sales lifecycle, assisting on proposal development and internal risk processes
• Contribute in supporting a market proposition/capability and wider practice contribution
• Have a keen interest in future technology trends and use these to develop and drive market propositions/capability
• Be an excellent communicator (oral and written), with a high standard of English which you apply to deliverables
• Work as an integral part of KPMG Management Consulting to execute process transformation, measurable improved operational performance, and organizational restructuring.
• Work with client businesses throughout the project lifecycle by leveraging business performance improvement approaches and frameworks and helping to ensure timely execution of project deliverables
• Provide service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches.
• Work with senior managers to develop and present KPMG Advisory offerings to the market.

Our Business Analysis team is growing at a fast pace and as this continues, we want to ensure we are fostering an enjoyable and supportive place to work. Therefore, we are seeking people with high energy who can:

• Build lasting client relationships with client stakeholders, actively building a network and range of experience to help address client needs
• Build constructive working relationships within KPMG and the industry across different teams, functions and countries at all levels
• Work with subject matter experts and project teams to identify, define, collate, document and communicate requirements
• Support the growth of the practice through internal initiatives and support winning new business through developing bid responses
• Inspire change and make an impact within the team and in a client organisation
• Have good knowledge or experience in either Banking or Capital Markets
• Prior consulting experience is desirable, but not essential

With our team experiencing rapid growth you will take a lead in building and developing the business analysis capability and helping our people grow.

When you come on board, we will really value the skills and experience you bring to the table, in turn we will provide an environment that will help you develop and progress in your career journey. Our team is growing so you will have ample opportunities to develop your skills and experiences and grow your career. Not only will you develop on the job through working on a range of projects for various clients across FS, but we will ensure you receive training to bolster your knowledge in the pillars you are interested in, receive tailored career advice via your performance manager, pillar leads and mentors.


Internal Communications Business Partner - Risk & Audit

Location: London

Capability: KPMG Business Services

Service line: Corporate Affairs

Experience level: Senior Manager

Employment type: Full Time



Job Description:

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.


With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. This role sits within the Internal Communications (IC) team, part of the Corporate Communications department, itself part of the Corporate Affairs function.



Purpose:

This role reports into the job-sharing Joint Heads of Communications. You’ll be working with the Executive Board members responsible for Risk and Audit/Technology and their leadership teams. As a trusted advisor, you will be responsible for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy. As a senior manager, you will be part of the senior UK Internal Communications team and have a small team of your own.



Responsibilities:
- Being the Internal Communication business partner to the Executive Board members for Risk and Audit/Technology and their leadership teams and building trusted advisor relationships
- Accountable for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy, aligning it to the Corporate Communication and Corporate Affairs priorities
- Working with colleagues in the broader Internal Communications team to align messages across the firm and contributing to the wider forward-planning process of the team
- Bringing innovative and creative thinking to the table, working with designated leaders to introduce fresh approaches to delivering internal communications
- Working with senior leaders and their teams to help them improve dialogue and face-to-face communication within our client-facing teams
- Coaching and line-managing team members, while also working collaboratively with peers both within and without the Internal Communications team


The Person:

The successful role-holder will be someone who has both the gravitas to deal effectively with senior leaders of KPMG and the ability to deliver creative communications in a fast-moving environment. We’re looking for a senior player who is able to quickly build rapport with demanding stakeholders and can exercise sound judgment in their dealings with them. Resilient and flexible, the role-holder will be comfortable with complexity and operating at the most senior level in an organisation. He or she will also have a track record of managing and coaching less experienced internal communications professionals.



Skills required:
- Proactive ability to combine strategic thinking with a demonstrable track record of developing and delivering communication programs in a fast-moving environment
- Credible in stakeholder management, relationship-building and the ability to manage senior stakeholders as clients, without losing sight of the bigger picture
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Able to deal well with ambiguity, working adeptly with leaders to effectively articulate messages that may be sensitive, unclear or still evolving
- A sound understanding of professional services; experience within a comparable environment would be advantageous
- Excellent influencing and diplomatic skills
- Keen understanding of how internal communication adds value to an organisation
- Experience of advising risk or audit or client facing teams is desirable
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/ Corporate Affairs
- A strong team player, who is used to working collaboratively and has solid experience as both a line manager and coach
- The ability to work under pressure and to tight deadlines in a fast-changing environment
- High quality written and verbal communication skills in fluent English for all media

Risk Function Transformation, Banking

Location: London

Capability: Management Consulting

Service line: Operational Transformation

Experience level: Manager

Employment type: Full Time


Capability/Service Line Information:

FS Transformation Services is at the heart of delivering large scale, regulatory driven transformation for our Financial Services clients. Our primary function is to drive the delivery and fulfilment of our client engagements, bringing together deep industry experience with strong transformation capability to deliver sustainable solutions that ensure compliance, reduce costs and enhance the customer experience.

In the context of Risk Function Transformation, this means working with our clients to set the mandate and strategy of their Risk Function and realign their frameworks, organisational design and operating models to achieve effective, efficient and sustainable controls.

Transformational Leadership:
- Project, Programme & Portfolio Management
- Enterprise Modelling
- Agile Project Management Office (PMO)
- Design Integrity
- Assurance

Operational/ Regulatory Driven Transformation Priorities:
- Operational Resilience
- Financial Crime
- Digital Operations
- Customer and Regulatory Remediation
- Structural Transformation
- Cost Optimisation
- Process Excellence
- Risk Transformation

The Role
Summary of Role Purpose:
In order to support the growth of our capabilities within the Banking Operations team, we are currently looking to recruit Managers who can make a significant contribution by combining an understanding of the banking industry with transformation, optimisation and programme assurance capabilities.

Description of the role:

Successful candidates will operate as integral parts of the Banking Operations team to deliver the following:
— Managing workstreams or entire projects on Risk Function Transformation engagements through all key stages of a transformation project, from assessment to implementation
— Planning, leading and performing diagnostic gap analysis and assessments by applying industry insights to current Risk functions and frameworks
— Working with other parts of KPMG, including our Risk, Financial Risk Management and Technology Enablement teams, to design and deliver insightful reports and holistic solutions
— Facilitating client workshops to scope and design transformational solutions and work through challenges with client stakeholders
— Building and managing client relationships on projects and supporting KPMG’s commercial position
— Developing and improving KPMG assets, methodologies and tools to deliver consistent, world class operational excellence capability
— Identifying, managing and mitigating programme/project risks and issues throughout the delivery lifecycle
— Actively supporting development of KPMG’s Risk Function Transformation capability and playing an active role in building the community

Role dimensions

Leadership & Management:
Managers can expect to be responsible for their own workstreams and projects, with end to end delivery responsibility including planning and risk management.
Leadership responsibilities include team management on client engagement and internal performance management.
They will also be expected to play a significant role in the development and maintenance of the Risk Function Transformation capability and community within the practice.

Stakeholder Interaction & challenges:
The role will entail continuous and direct client engagement, typically with senior client programme team members working in the Chief Risk Office function as well as the Chief Risk Officer. Our projects are normally carried out on client site rather than KPMG offices and, while many are based in London, they can also be in other parts of the UK.

Impact, Risk, Accountability & Governance:
Our Managers will operate in the Regulatory Driven Transformation connected pillar within Management Consulting, specifically aligned to the Banking Operations service line.

The Person / Experience

Essential
— Managerial roles on risk or regulatory driven transformation engagements with a proven track record of successfully leading client projects across the delivery lifecycle.
— Working understanding of the Risk function, three lines of defence and Risk Management frameworks
— Transformation Leadership and/or Digital Operations capabilities (as listed above).
— Work in or with the Financial Services industry, predominantly in Banking (Business, Commercial, Investment or Retail)
— Leading client workshops to resolve client issues, design an optimised process/control and develop an implementation plan

Desirable
— Deep understanding Risk, Risk Management frameworks and the three lines of defence.
— Working understanding of the role of the regulator (PRA & FCA)
— Experience in Risk Function or Compliance transformation.
— Previous consulting experience, ideally in a Big 4 or other management consulting practice.

Expertise / Technical role requirements
— Significant understanding of Risk and the corresponding frameworks required in the Banking sector to demonstrate compliance, and a good understanding of the associated regulations either UK or globally.
— Strong understanding of Risk, primarily the Banking industry, including its business processes and underlying technologies, and the ability to identify and articulate resultant client opportunities and challenges
— Strong understanding of the key drivers shaping the future of the Banking industry, including regulation and new business models, and resultant opportunities for KPMG

Skills:
— Positive leadership qualities and style that empowers and motivates high performing teams
— Problem-solving and solution design for user/business needs
— Working in multidisciplinary teams in a co-creation environment with clients and KPMG colleagues
— Expertise in core consulting methodologies such as Lean or other process mapping capabilities, business case development, operating model design, strategy development and requirements gathering
— Ability to identify and exploit commercial sales opportunities and support colleagues in defining solutions in response
— Self-starter and strong team player
— Excellent written and oral presentation skills with an inspirational and collaborate style
— Experience with leading client workshops to resolve client issues/challenges, design an optimised process/control and develop an implementation plan.
— Be an active expert within our Banking capability team – supporting the leaders within the firm to shape and deliver our growth strategy

Senior Manager - Internal Immigration

Location: London

Capability: Tax

Service line: Legal Services

Experience level: Senior Manager

Employment type: Full Time


Roles and Responsibilities
- Provide operational oversight across all aspects of the immigration process, ensuring day-to-day execution of service commitments including rigorous quality controls and service enhancements
- Establish and maintain good working relationship with the UK immigration authorities
- Liaise with the UK immigration authorities, addressing any issues that may have impact on KPMG
- Implement effective structured processes to minimise compliance risks
- Oversee the team undertaking KPMG internal immigration case management and provide solicitor oversight/review/sign-off.
- Establish effective work management systems.
- Ensure the team has the appropriate level of technical expertise and appropriate guidance to provide the required services to the Firm
- Manage the provision of advisory support to the business for all internal immigration requirements
- Manage effective communication processes with key stakeholders such as employees, recruitment, global mobility and HR/People
- Focus on improving internal immigration support processes
- Establish an SLA framework including a timely escalation process
- Ensure strong rigor and control in line with legislation and compliance requirements
- Develop service and process “early warning indicators” to minimise the risk to the Firm
- Adapt to ongoing legislative changes ensuring processes are “fit for purpose”
- Provide ongoing training to the team and to the businessQualifications and Skills

KPMG is looking for a senior solicitor with a proven track record running an internal / in-house immigration function.

Experience and Background

It’s expected the individual will have 10 years of relevant immigration experience, and at least 5 years as a manager within a large organisation. The applicant must be a UK immigration SME and will have a vast experience of handling a wide range of corporate immigration matters as follows:
- Work Visas (ICT, Skilled Worker)
- Sponsor Management System and licence holder compliance obligations
- Family applications
- Prevention of illegal working/Right To Work
- Student and Graduate routes
- Immigration policy design
- Right of Abode
- Citizenship
- Refusals
- Negotiation with the UK immigration authorities including UK Border ForceIn addition, we are looking for the following:
- Authentic and transparent senior manager with a high ‘say/do’ ratio, focused on execution
- Experience in operational, service delivery and management within a legal / compliance structure
- Strategic thinker, proven ability to anticipate and resolve complex scenarios
- Proven ability in leading large-scale transformation change
- Client-focused approach with a passion for delivering excellence
- Ability to influence at a senior level and manage complex stakeholder relationships
- Experience of working cross functionally, especially across matrix organisations - with strong working relationships across HR Centres of Excellence and wider business units
- Experience of offshoring and / or working with an offshore provider
- Strong project and change management skills providing a sense of purpose and direction
- Excellent written, oral communication and presentation skills, with the ability to communicate complex ideas in plain language and in a pragmatic manner
- Ability to thrive in a high-pressure environment

Director - Internal Immigration

Location: London

Capability: Tax

Service line: Legal Services

Experience level: Director

Employment type: Full Time


Education and Qualifications:

KPMG is looking for a senior solicitor with a proven track record running an internal / in-house immigration function. It’s expected the individual will have at least 10 years of relevant immigration experience, and at least 5 years managing a team at a senior level within a large organisation.

Experience Required:The applicant must be a UK immigration SME and will have a vast experience of handling a wide range of corporate immigration matters as follows:Work Visas (ICT, Skilled Worker)Sponsor Management System and licence holder compliance obligationsFamily applicationsPrevention of illegal working/Right To WorkStudent and Graduate routesImmigration policy designRight of AbodeCitizenshipRefusalsNegotiation with the UK immigration authorities including UK Border ForceIn addition we are looking for the following:Authentic and transparent leader with a high ‘say/do’ ratio, focused on executionExperience in operational, service delivery and management within a legal / compliance structureStrategic thinker, proven ability to anticipate and resolve complex scenariosProven ability in leading large-scale transformation changeClient-focused approach with a passion for delivering excellenceAbility to influence at a senior level and manage complex stakeholder relationshipsExperience of working cross functionally, especially across matrix organisations - with strong working relationships across HR Centres of Excellence and wider business unitsExperience of offshoring and / or working with an offshore providerStrong project and change management skills providing a sense of purpose and directionExcellent written, oral communication and presentation skills, with the ability to communicate complex ideas in plain language and in a pragmatic mannerAbility to thrive in a high pressure environment


Internal Communications Business Partner - Coverage & Capabilities

Location: London

Capability: KPMG Business Services

Service line: Corporate Affairs

Experience level: Senior Manager

Employment type: Full Time


KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.


With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. This role sits within the Internal Communications (IC) team, part of the Corporate Communications department, itself part of the Corporate Affairs function.


Purpose:
This role reports into the Head of Internal Communications. You’ll be working with the Executive Board members responsible for Coverage and Capabilities and their leadership teams. As a trusted advisor, you will be responsible for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy. As a senior manager, you will be part of the senior UK Internal Communications team and have a small team of your own.


Responsibilities:
- Being the Internal Communication business partner to the Executive Board members for Coverage and Capabilities and their leadership teams and building trusted advisor relationships
- Accountable for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy, aligning it to the Corporate Communication and Corporate Affairs priorities
- Working with colleagues in the broader Internal Communications team to align messages across the firm and contributing to the wider forward-planning process of the team
- Bringing innovative and creative thinking to the table, working with designated leaders to introduce fresh approaches to delivering internal communications
- Working with senior leaders and their teams to help them improve dialogue and face-to-face communication within our client-facing teams
- Coaching and line-managing team members, while also working collaboratively with peers both within and without the Internal Communications team

The Person:

The successful role-holder will be someone who has both the gravitas to deal effectively with senior leaders of KPMG and the ability to deliver creative communications in a fast-moving environment. We’re looking for a senior player who is able to quickly build rapport with demanding stakeholders and can exercise sound judgment in their dealings with them. Resilient and flexible, the role-holder will be comfortable with complexity and operating at the most senior level in an organisation. He or she will also have a track record of managing and coaching less experienced internal communications professionals.



Skills required:
- Proactive ability to combine strategic thinking with a demonstrable track record of developing and delivering communication programs in a fast-moving environment
- Credible in stakeholder management, relationship-building and the ability to manage senior stakeholders as clients, without losing sight of the bigger picture
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Able to deal well with ambiguity, working adeptly with leaders to effectively articulate messages that may be sensitive, unclear or still evolving
- A sound understanding of professional services; experience within a comparable environment would be advantageous
- Excellent influencing and diplomatic skills
- Keen understanding of how internal communication adds value to an organisation
- Experience of advising risk or audit or client facing teams is desirable
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/ Corporate Affairs
- A strong team player, who is used to working collaboratively and has solid experience as both a line manager and coach
- The ability to work under pressure and to tight deadlines in a fast changing environment
- High quality written and verbal communication skills in fluent English for all media

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