The Team
In KPMG's Financial Services Consulting practice, we don't limit ourselves to either strategy or implementation. Instead, we deliver both - equally well. Indeed, it's this broad capability that's seen us accelerate to become a 1000-strong team in less than five years. Since our creation, we've developed in-depth knowledge of an incredibly broad spread of sectors.
In Transformation Services we improve the effectiveness and efficiency of the finance function and generate real insights to help deliver value to the business. Our mission statement is to create a sustainable practice which is recognised as being number one in the industry.
We are structured by capabilities (Powered Finance, Transformation Services 2.0, Enterprise Performance Management, Regulatory Driven Change, Global Banking Services) but our consultants also have deep industry specific expertise.
The Transformation Services team are seeing financial institutions face a period of unprecedented change in terms of the number of new initiatives, their complexity and the interplay between different regulations. In addition, we are seeing continuing pressure on costs and an increased appetite for Digital Transformation. KPMG are recruiting into our Intelligent Automation team (banking, insurance and asset management) team to help tackle their clients’ issues. We are looking to recruit candidates at Manager level with skills to support our growth strategy, to work in our team and across our finance and operations transformation capability offerings.
The Role
Our Intelligent Automation practice is a priority area for significant and strategic growth and the team works with leading Financial Services organisations, focussing on improving the effectiveness and efficiency of their front, middle and back office functions. The key drivers of change for our clients are Improving resilience, Customer Experience, Cost Reduction, Regulatory Compliance, Technology and Finance & Risk Transformation and our service offerings reflect this demand.
Our go to market approach is business-focused and our solutions are developed around client issues.
As part of this team, you will be working with a broad range of clients from the initial business case development, process analysis and re-engineering, automation strategy formulation, roadmap development and design analysis, through to implementation.
Your responsibilities as a Manager:
- Engagement delivery: working with senior members of the team, shaping the approach to delivery of projects or programme workstreams including planning resources, deliverables and timelines
- Engagement delivery: leading the delivery of projects or programme workstreams of large size and complexity (Business Architecture and process design and mapping, documenting automation strategies
• Conducting workshops, automation assessments and contributing to design thinking
• Identifying appropriate automation capability to address client need. Supporting in capturing user stories, solution design and delivery using agile methodologies
• Document KPIs, SLAs, business rules and business requirements
• Develop user interface mock-ups and document field level validation rules and data format
• Facilitates discussions for compromise and agile planning/management discussions
• Assist Designer / Delivery team members
• Support UAT Phase
• Support training team to create appropriate training documentation
- Risk management: identifying and managing risks and ensuring the Firm's processes and frameworks are implemented appropriately and effectively
- People development: performance management including identifying team member development needs and accelerating development with particular emphasis on coaching and skills transfer
- Practice development: taking a leading role in processes and initiatives that are key to scaling the business
Experience
The Person
Successful candidates should have strong knowledge of any one of the following Finance, Risk, Customer, Financial Crime and demonstrate the following skills:
- Professional qualification e.g. Accountancy qualification – ACA, CIMA, ACCA, CIPFA or equivalent
- Banking, Insurance or Asset Management knowledge either through operational or business change roles
- Strong business analysis skills, organised and structured approach to work/problem solving
Experienced client handler and managing senior stakeholders as part of a project delivery
- Considerable knowledge of Target Operating Model, Finance & Operational systems, intelligent automation and other finance tools
- Ability to take on the lead project delivery role
- Able to demonstrate project management with a proven track record in delivering high quality programme, project or assignment outputs
- Skilled in documenting and understanding process design and performance patterns
- Trained and Qualified as in automation / low code technologies e.g. Appian, Pega, Out Systems, ServiceNow
- Well-rounded understanding of low code technologies and application building requirements
- Experienced in process discovery, documentation, analysis, scoping, and optimization
- Understanding of using Business Process Diagram design tools e.g. BlueWorks
- Experience of proposal writing and presenting to clients or equivalent
- Excellent Microsoft (PowerPoint, MS Excel, MS Word) skills
- Able to lead teams and develop others
- Flexibility to travel (as required)