Search results for "Customer Experience & Digital"

Experienced Professional

FS Forensic Technology Assistant Manager

Location: London

Service Line: Entrprse Risk Svs

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Experienced Professional

Credit Risk Assistant Manager

Location: Multiple locations

Service Line: Entrprse Risk Svs

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Experienced Professional

Project Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Director - Tax Transformation

Location: Multiple locations

Service Line: Global Comp & Trans

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Experienced Professional

Service Delivery Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

InfoSec Innovation Accelerator Engineer

Location: Multiple locations

Service Line: International

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FS Forensic Technology Assistant Manager

Location: London

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


 

   

Job Title/Req Number: FS Forensic FDA (Technology) – Assistant Manager

Base Location: London / Regions plus network of 20 offices nationally: KPMG Office Locations

Summary of Role Purpose:

KPMG’s FS Forensic Financial Services practice is a key contributor to the Firm’s strategic growth initiatives. We have achieved rapid year-on-year growth since the team’s inception and have set ourselves ambitious targets to maintain the momentum. We possess a strong pipeline of work for the year ahead and continue to develop innovative market-leading solutions for our clients. We now need an experienced and dependable Assistant Manager to assist in converting the existing pipeline, expand it with our current offerings and to develop our technology propositions.

Assistant Managers are responsible for managing the delivery of a range of financial crime projects. The team assists clients to assess, assure, review, test, and improve their financial crime systems whilst using innovative Data Analytics tools and approaches. They will be expected to collaborate across FS Consulting to deliver the best solutions for our clients.

An Assistant Manager who is a Technology SME is required to utilise knowledge and expertise to support the delivery of a range of financial crime projects with a particular focus on financial crime review, audit, assurance, and advisory-oriented engagements. Projects will be varied in nature and will include work to help clients design their approach to assurance as well as executing framework-wide or thematic reviews.

What will you be doing?

  • Combine technical financial crime knowledge (across transaction and fraud monitoring, transaction and customer screening, and customer due diligence) and data analytics knowledge to deliver projects to a high standard.
  • Leverage your technical knowledge, experience, and contacts to contribute to the development of proposals and in generating new business for the firm.
  • Manage and mentor Technology Analysts from diverse backgrounds during projects.
  • Maintain awareness of regulatory risk/landscape and use this awareness to flag issues of importance to the operation.
  • Develop financial crime policies and procedures.
  • Contribute to or develop proposals and propositions for internal or external clients.

What will you need to do it?

  • Tenacious problem-solving attitude: the ability to identify and fix issues before they become critical.
  • Financial Crime Knowledge: Using your existing Financial Crime knowledge and experience to design and carry out end-to-end testing of Financial crime systems. These systems can include screening, transaction monitoring, customer due diligence, and fraud detection.
  • Risk Management: Experience in assisting with scoping, adherence to risk and management standards, internal financial management, managing delivery risk, production, and review of deliverables.
  • Data: Ensuring teams can balance and manage data analysis of large volumes of data, structured and unstructured, utilising a wide range of database management systems, reporting systems, and visualisation software.
  • Project Management and Delivery: Balancing quality of service, project planning, and costs when delivering a project.
  • Business Development: Participating in busi

Credit Risk Assistant Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


 

KPMG Consulting:

The KPMG Consulting function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We have supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We have proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

 

Why Join KPMG as a Credit Risk Assistant Manager?

This role offers a unique opportunity to be at the heart of credit risk transformation, working with leading banks and financial institutions as they modernise, optimise and strengthen their credit frameworks to align with evolving market competition, technological advances, and regulatory expectations. The successful candidate will gain exposure across the full credit lifecycle (e.g. origination, underwriting, portfolio reporting, stress testing, governance, monitoring, and provisioning)

As the industry shifts toward automated decision-making, there is an increasing focus on the quality of credit data, processes, and infrastructure. This makes the role well-suited for individuals who want to blend structured credit analysis with hands-on delivery in a fast-moving risk environment, enhanced by emerging technologies such as AI-powered tools. You will contribute to innovative, leading-edge solutions by collaborating with clients across all levels of their organisation, helping them tackle business-critical challenges including customer and credit optimisation. It presents an excellent opportunity to shape the future of credit risk management in a dynamic, technology-enabled landscape. The role will also involve contributing to a broad range of banking risk initiatives, supporting both regional and national priorities.

 

What will you be doing?

  • Assessing the

Project Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Project Manager 

 

At KPMG Microsoft Business Solution we implement best in class solutions for ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Dynamics range of products which enables us to deliver, powerful, adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) to our customers. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR and sales, in one single system.

 

The Role:

 

The Project Manager runs projects of any size in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for the efficient utilization of assigned staff and any associated third parties and for ensuring that all project activities conform to the company’s quality management standards and processes.

 

Responsabilities: 

  • Plans and manages assigned projects, keeping customer and senior management informed about project progress;
  • Compiles and agrees the project plan with the client.
  • Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.
  • Monitors progress against project plan and budget, correcting and / or escalating abnormal situations Maintains the Project Plan, in particular with forecast completion dates and impact analysis;
  • Tracks actual costs vs plan (using Microsoft project and our internal Dynamics AX time recording system);
  • Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
  • Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with the KPMG Microsoft Business Solution project delivery methodology;
  • Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials; refers as n

Director - Tax Transformation

Location: Aberdeen, Birmingham & Other locations

Capability: Tax & Law

Service line: Global Comp & Trans

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent


At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

 

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.  


Service Delivery Manager

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Service Delivery Manager 

 

As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team.  
 

Responsibilities:

 

  • Provide end to end ownership of customer service contracts
  • Work across our ITIL based services, like problem and incident management, to deliver customer outcomes
  • Coordinate effort and liaise between nearshore and offshore teams
  • Ensure that an excellent service is being consistently delivered, and end customers consistently receive the contracted services
  • Ensure effective management and process controls are in place, and escalation is effective where necessary
  • Act as a point of contact and escalation for contracted end customers
  • Build services relationships with customers
  • Track performance of services and prepare reporting on SLAs & KPIs
  • Produce regular management reports for customers and attend review meetings
  • Provide analysis, feedback and actions based on trends, root cause analysis and other reports
  • Manage service improvement plans, inclusive of formalized creation and ownership with end customers
  • Take an active involvement in recruitment and team retention
  • Participate in offering improvements and creation

 

Requirements 

  • Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology
  • Good communication skills, with strong customer focus with the ability to operate at all contact levels including senior manager/director level
  • Demonstrable problem-solving skills
  • Strong commercial acumen, with the ability to identify and effectively communicate commercial opportunities and issues
  • Organised and delivery focused, strong planning skills and process driven
  • Superior time-management skills along with strong sense of urgency
  • People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels
  • Able to work independently with minimal direction
  • ITIL certified

InfoSec Innovation Accelerator Engineer

Location: Birmingham, Liverpool & Other locations

Capability: International

Service line: International

Experience level: Manager

Employment type: Full Time

Contract type: Secondment


About Global Technology & Knowledge

The core services provided by Global Technology & Knowledge are more crucial than ever to our future, as we enable KPMG’s digital transformation, provide trusted technology services, ensure security across the network and accelerate our Collective Strategy. Our ways of working are based on the principles of customer-centricity, communities of expertise, an optimized delivery model, flexibility, a culture of empowerment, and fulfilling careers. We are organized under five new ‘domains’: Technology Portfolio Delivery, Global Enterprise Technology, Technology Strategy & Blueprint, Global Information Security Group and Business Operations. This is an exciting time for us as we continue to drive technology excellence at the heart of Collective Strategy v3.0, and our GT&K colleagues all play a pivotal role in making this a success


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