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Experienced Professional

Operations Manager - Managed Services

Location: Glasgow

Service Line: Solutions & Digital

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Experienced Professional

Manager - Accounting Advisory Services, Financial Reporting

Location: London

Service Line: Audit

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Experienced Professional

Senior Manager – Corporate Treasury Services

Location: London

Service Line: Audit

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Experienced Professional

Manager – Corporate Treasury Services

Location: London

Service Line: Audit

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Experienced Professional

IT Audit Manager (ITGC) - Financial Services

Location: London

Service Line: Audit

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Experienced Professional

IT Audit Senior Manager - Financial Services

Location: London

Service Line: Audit

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Operations Manager - Managed Services

Location: Glasgow

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: Manager

Employment type: Either Full Time Or Part Time



KPMG Managed Services provide
an innovative and cost effective solution to the delivery of large scale review
and/or processing activity across multiple industries, geographies and
processes. The Managed Services operation
is experienced in, but not limited to, remediation, complaint handling, claims
processing, service delivery and conduct risk reviews.


Job Description


The role may be used on either a large
(complex or simple) engagement as a deputy role under a Senior Operations
Manager or on a small (complex or simple) engagement as the lead Operations
role. The successful applicant will be responsible
for managing the transition in to the new engagement as well as delivering the
objectives and business case for the client. The role will manage a team of up to 50+ people in the delivery of
services referred to above. The ability to engage and communicate, with good
people management skills and experience are therefore essential, with a
demonstrable track record of having successfully led a small to medium team in
an operation environment.

In addition, the role will be required to
build an understanding of our technology to support the delivery into the
operation, with a focus on process standardisation and improvement to ensure
our services are delivered to a high quality at as low a cost as possible. The role will involve working with several
internal functions e.g. Operations Support, Design and Set Up/Transition, other
Operation engagements within Managed Services, so the ability to proactively
build and maintain internal networks will be key to the success of the role.

Roles and Responsibilities


• Liaise with the Transition Manager and provide operational input to IT Technology to ensure designed technical solutions are fit for operational purpose
• Ensure Information Security risks are effectively managed in line with client expectations and work extensively with KPMG internal information risk and ITS teams to apply appropriate standards.
• Building core knowledge in team during set up activities in liaison with Transition Manager
• Dealing with growth as per capacity plan in liaison with Operations Support and KGS Operations Manager
• Ensure the onshore department is resourced with sufficient well trained and well motivated staff and that staff are developed to their potential in line with current and predicted operational needs
• To effectively manage process for the client across sites, ensuring a high level of customer service to all customers
• Maintain day to day client relationship activities and provide input, preparation and support to contractual Service Reviews
• Contingency planning for level/volume of accounts, allowing for changes arising from internal and external factors, agreeing assumption reviews with client as per contractual obligations
• Maintenance of Service Levels in onshore department and by overall engagement, ensuring a high level of customer service at all time
• Identify and diagnose sub-optimal business performance
• Ensure that the potential risk to company arising from money laundering and fraud, is minimised.
• Actively protecting the client’s interest at all times in complying with statutory regulations and legislation.
• Reporting of issues of concern to Operations Support, Senior Leadership, and where appropriate, to the client
• Initiate and support improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains
• Aim to operate at industry best practice level, where available
• Constantly seek opportunities to digitise the existing process
• Maintain control over operational budget, demonstrating due care and diligence in exercising operational level mandates within authority outlined in the Delegated Authorities Manual
• Provide support and cover for operations management levels across functions within Managed Services
• Demonstrate flexibility to manage activities across sites as required
• Develop potential for progression/succession in next few years


Skills Required



• Strong management and communication skills across telephony and quality control operations
• Very good experience required with building and managing large teams (50+)
• Good communication and relationship management skills.
• Understanding of Managed Services tactical and strategic objectives
• Analytical and problem solving skills and the ability to use information to generate creative solutions to benefit the business.
• Budgeting, forecasting and planning experience in an operational environment
• Awareness of the FCA, CCA, Data Protection Act and other relevant legislation, procedures and processes
• Preferred background in Financial services industry, with exposure to KYC remediation, complaint handling, claims processing in the UK, although not essential
• Commercial Awareness
• Presentation skills
• Focus on results-led management
• Project management skills

KPI's



• Agent productivity as measured by RE’s or SLA’s
• Profitability of business by controlling costs, losses and margins
• Resource Management and staff turnover rate below xxx%
• Adherence to regulatory requirements

Competencies


• Integrity
• Planning & Organising
• Interpersonal Effectiveness
• Leadership
• Decision Making
• Change Agent
• Customer Focussed
• Driving Results
• Accountability
• Creative thinking
• Developing others

Manager - Accounting Advisory Services, Financial Reporting

Location: London

Capability: Audit

Service line: Audit

Experience level: Manager

Employment type: Full Time



Work as a key member of the growing Accounting Advisory Services team.The team provides specialist accounting advice to clients across a range ofareas. Projects focus on the application of technical accounting – inparticular accounting policy conversions and GAAP analysis, preparation offinancial statements or carve out accounts, merger and acquisition activity,implementation support for new standards, group restructurings, and training –often working as part of cross-functional teams including Transaction Services,Corporate Finance, Audit and Tax.

We are seeking additional qualified accountants to continue to extend the depthand breadth of accounting based services, in the areas listed above andbeyond.

Responsibilities:






Management of client accounting related engagements, leading small teams. In some instances, leading AAS input into larger, multi-disciplinary teams.

Providing accounting support including reports and presentations to client issues relating to IFRS, US GAAP and UK GAAP (FRS101/FRS 102/UK Companies Act 2006).

Assessing the impact of recently adopted and new accounting standards (primarily IFRS 9, IFRS 10, IFRS 11, IFRS 15 and IFRS 16).

Supporting transaction teams with IFRS 3 analysis and model reviews with relevant accounting frameworks.

Providing accounting support to identify implications of business reorganisation plans.

Assessing the accounting impact of any change in the operation of an organisation.

Ad hoc accounting support including development and delivery of training and reports based on relevant client needs.

People management and performance development.

Building and maintaining strong relationships with both clients and KPMG individuals.

Contributing to practice and risk management, including thought leadership and business development activities.





Qualifications and Skills required:






Qualified accountant (Chartered Accountant or international equivalent)

Technical accounting experience with IFRS

UK GAAP and Companies Law knowledge

Experience with recent developments in accounting, including IFRSs 9, 15 and 16 within a corporate accounting advisory role

Experience of developing and presenting accounting training courses

Experience of managing teams and project management

Experience working as an Accounting Advisory Manager in a Top 10 Audit firm working within large corporate sectors

Business development experience including generating sales with new clients and developing internal networks

Analytical ability and attention to detail

Problem solving attitude and proven ability to apply accounting concepts to unusual one-off situations
Excellent communication skills, both written and verbal


Senior Manager – Corporate Treasury Services

Location: London

Capability: Audit

Service line: Audit

Experience level: Senior Manager

Employment type: Full Time


The Team

Our Corporate Treasury Services team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges, and is currently experiencing an exceptional rate of growth. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting, and work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory and audit services, including:

- Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems
- Risk management assessments including foreign exchange, interest rate, credit and commodities
- Providing specialist support to external audit teams, including derivative valuations, hedge accounting, and financial instrument classifications
- Internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking
- Technical support on accounting and regulatory change projects such as IFRS 9 Financial Instruments, new UK GAAP, EMIR and Basel III


Role and Responsibilities

- Assist with delivering Treasury advisory and audit projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams
- Assist senior management in providing clients with advice on technical treasury and accounting issues
- Assist in the preparation of presentations, thought leadership collateral and marketing material
- Support the business development of KPMG’s IFRS 9 client proposition/offering, and assisting in the responses to IFRS 9 client proposals, with a primary focus on Corporates

There will also be opportunities to be involved in other accounting areas, as well as regulatory areas, e.g. EMIR, Basel.


Qualifications and Skills

- Must possess professional qualification - ACA, ACCA or CPA. Individuals on track to be exam and time qualified this year may also be considered
- Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application
- Strong analytical skills and ability to complete client deliverables/solutions
- Very good project management skills, demonstrated by a record of project delivery
- Excellent communication skills, including delivering presentations and communicating well with clients in writing and verbally, as well as advising and building relationships with senior client personnel
- Enthusiasm and energy to contribute to the team and help it grow


Experience and Background

-
Prior work experience in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance and controls
- Strong knowledge of accounting for financial instruments under IFRS, UK GAAP or US GAAP
- Experience with evaluating technical issues, analysing facts, consulting and delivering solutions to clients
- Understanding of accounting developments and key current issues facing clients
- Proven ability to identify and pursue business opportunities whilst maintaining a solution mindset, as well as drive and resilience to deliver in a pressured environment
- Proven track record in working with teams to bring high quality deliverables to a range of stakeholders

Manager – Corporate Treasury Services

Location: London

Capability: Audit

Service line: Audit

Experience level: Manager

Employment type: Full Time


At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Team

Our Corporate Treasury Services team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges, and is currently experiencing an exceptional rate of growth. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting, and work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory and audit services, including:

- Undertaking reviews and implementations of Treasury strategies, policies, target operating models, cash management processes, and technology and systems
- Risk management assessments including foreign exchange, interest rate, credit and commodities
- Providing specialist support to external audit teams, including derivative valuations, hedge accounting, and financial instrument classifications
- Internal audits on treasury functions ranging from FTSE100 to Housing Associations and Charities, including benchmarking
- Technical support on accounting and regulatory change projects such as IFRS 9 Financial Instruments, new UK GAAP, EMIR and Basel III


Role and Responsibilities

- Assist with delivering Treasury advisory and audit projects ranging from strategy reviews, target operating models, and audit support, including providing input to larger, multi-disciplinary teams
- Assist senior management in providing clients with advice on technical treasury and accounting issues
- Assist in the preparation of presentations, thought leadership collateral and marketing material
- Support the business development of KPMG’s IFRS 9 client proposition/offering, and assisting in the responses to IFRS 9 client proposals, with a primary focus on Corporates

There will also be opportunities to be involved in other accounting areas, as well as regulatory areas, e.g. EMIR, Basel.


Qualifications and Skills

- Must possess professional qualification - ACA, ACCA or CPA. Individuals on track to be exam and time qualified this year may also be considered
- Sound technical knowledge of IAS 39 and IFRS 9 standards, and their practical application
- Strong analytical skills and ability to complete client deliverables/solutions
- Very good project management skills, demonstrated by a record of project delivery
- Excellent communication skills, including delivering presentations and communicating well with clients in writing and verbally, as well as advising and building relationships with senior client personnel
- Enthusiasm and energy to contribute to the team and help it grow


Experience and Background

- Prior work experience in a Corporate Treasury function with good technical knowledge of financial instruments, risk management, treasury strategies, systems, governance and controls
- Strong knowledge of accounting for financial instruments under IFRS, UK GAAP or US GAAP
- Experience with evaluating technical issues, analysing facts, consulting and delivering solutions to clients
- Understanding of accounting developments and key current issues facing clients
- Proven ability to identify and pursue business opportunities whilst maintaining a solution mindset, as well as drive and resilience to deliver in a pressured environment
- Proven track record in working with teams to bring high quality deliverables to a range of stakeholders

IT Audit Manager (ITGC) - Financial Services

Location: London

Capability: Audit

Service line: Audit

Experience level: Manager

Employment type: Full Time



Job Responsibilities & Duties:


• Work with Partners and Directors in delivering IT External Audit to the Financial Services and Corporates sector
• Lead small teams of consultants and auditors in delivering technology risk services & IT External Audit to the Financial Services & Corporates sector
• Take responsibility for a portfolio of audit clients (external audit) and deliver IT audit services to this portfolio to time, budget and quality
• Assume ownership of key client relationships and identify revenue-generating opportunities with specific clients
• Developing compelling services and solutions to technology-risk related issues faced by insurers
• Build and develop relationships with key Financial Service & Corporates market contacts (inc CIO, Head of Information Security, Head of IT Audit, COO)
• Oversight of delivery of IT advisory and audit projects, including coaching of junior staff and delivery of training on IT risk and control

Skills, Experience & Qualifications:


• Extensive ITGC experience within Financial Services
• Proven experience in an IT risk and control / audit environment and managing a large IT External Audit portfolio.
• Able to identify and assess complex IT risks and controls, to relate them to the wider business environment and to express opinions clearly.
• Strong project management skills including being able to manage multiple assignments simultaneously, to manage teams effectively, and to deliver projects on time and to budget.
• Able to add value to assignments through an analytical approach to work, and adept at challenging existing processes to identify and implement smarter ways of working.
• Able to develop excellent client and internal relationships at all levels of seniority.
• Proficient at creating and delivering captivating presentations to audiences comprising groups of clients, prospects and/or internal staff.
• Able to motivate and lead teams of up to 5 people and also work on own initiative.
• Experience in business analysis and understanding of core business processes within a financial services environment.
• Experience of auditing application controls for a range of business processes within a financial services environment.
• UK Financial Services experience is essential
• Must have the right to work in the UK




IT Audit Senior Manager - Financial Services

Location: London

Capability: Audit

Service line: Audit

Experience level: Senior Manager

Employment type: Full Time



The Team

Within the FS IT Audit team, our work involves providing consultancy, assurance, advice and attestation to clients on their IT systems and processes. Our focus is on IT risk management, IT controls testing, IT project assurance, and the technology and data aspects of regulation. This work is delivered through stand-alone assignments, large scale consulting projects and as part of external and internal audit engagements.

The Role

• Work with Partners and Directors in delivering technology risk services with an emphasis on Internal Audit services to the Insurance sector.
• Take responsibility for a large portfolio of audit clients (Internal audit) and deliver IT audit services to this portfolio to time, budget and quality.
• Taking responsibility for the overall output from client engagements including scoping, financial management, managing delivery risk, production, quality and review of deliverables.
• The role holder will also need to generate new work for the team through actively leading sales and proposal activity within the insurance market with the leadership team and insurance markets group.
• Building and maintaining excellent relationships across a range of clients and prospects.
• Participating in service line development, reporting to the service line leader on progress of development, sales and delivery.
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, in particular in the wider IT Advisory practice.
• Coaching, mentoring and developing team members, both on and off engagements (e.g. setting goals and appraising performance), and contributing to practice management (e.g. training and knowledge sharing).

The Person

Experience and Background

• Extensive ITGC experience within Financial Services
• Proven experience in an IT risk and control / audit environment and managing a large IT External Audit portfolio.
• Able to identify and assess complex IT risks and controls, to relate them to the wider business environment and to express opinions clearly.
• Strong project management skills including being able to manage multiple assignments simultaneously, to manage teams effectively, and to deliver projects on time and to budget.
• Able to add value to assignments through an analytical approach to work, and adept at challenging existing processes to identify and implement smarter ways of working.
• Able to develop excellent client and internal relationships at all levels of seniority.
• Proficient at creating and delivering captivating presentations to audiences comprising groups of clients, prospects and/or internal staff.
• Able to motivate and lead teams of up to 5 people and also work on own initiative.
• Experience in business analysis and understanding of core business processes within a financial services environment.
• Experience of auditing application controls for a range of business processes within a financial services environment.
• UK Financial Services experience is essential
• Must have the right to work in the UK

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