I'm looking for

The Role


Responsibilities:


Advising clients on the impact of changing requirements in provision accounting standards (IFRS9) and
Basel credit risk capital requirements (IRB). This will model review and validation activities such as:


- Technical model development documentation review;
- Technical model validation documentation review;
- Assessment of model performance;
- Replication testing; and
- Reviewing models’ against IRB regulatory requirements.The individual will also be expected to perform technical analysis for workstreams within both IRB, IFRS9 and credit risk modelling engagements.



The individual will also be required to apply their skills to a broad range of banking risk related issues supporting both regional and national propositions.


The Person

Knowledge & Experience:
Proven experience working in a credit risk modelling role within a financial or professional services firm.
Practical experience in credit risk modelling techniques
Knowledge and practical experience in accounting and risk requirements as related to IRB, IFRS9, and other regulatory credit risk models
Detailed working knowledge and experience of all aspects of model development and validation including the following:

1) Data extraction and pre-processing
2) Modular model development
3) User acceptance testing
4) Model performance assessments
Relevant Sectoral experience – developing Retail/ Wholesale banking PD/EAD/LGD models
Knowledge and experience of credit risk processes, governance and documentation

Qualifications & Skills:

Ability to communicate risk/finance requirements of IRB and/or IFRS9 to the reciprocal function, i.e. risk to finance and finance to risk.

Ability to understand and execute programming code including SAS, R, Python
Flexibility and agility to contribute in a senior capacity to a broad range of banking risk engagements.

Excellent oral / written communication, planning, project management, networking and influencing skills.

Flexibility to work across the UK (and internationally) where required

Role Description

The successful applicant will cover the following key areas of responsibility:



On-going engagements: oversight and leadership of a number of SME Leads across various engagements. This includes:
Coaching and guidance to SME Leads
Attraction and retention of SME Leads for individual engagements
Acting as an escalation point to Clients where senior input is required/expected or Client concerns over quality raised
Oversight of Quality Framework execution to ensure it is effectively deployed within operational environment and effective embedding of quality
Oversight of effective SME Toolkit deployment
Identifying and implementing best practice and consistent ways of working in conjunction with Head of Operations and peers
Delivering quality outcomes through consistent application of Quality Framework, SME Toolkit and application of best practices across all engagements

2. New engagements: oversight and leadership of SMEs. This includes:




Team set up for discovery and mobilisation stages of newly won engagements
Development of deliverables related to regulatory and quality output specific to the new engagement
Leading policy and procedures workstreams with the view to efficient and effective operationalisation
Working with the process and operations to ensure Client policies and procedures embed in the Operation
Collaboration with internal regulatory teams to facilitate best discovery and mobilisation approach for specific Client engagement
Business development and building Client confidence
Delivering Client pitches focused on Quality Framework and its effective deployment in Managed Services operations as a unique selling point
Ability to present Managed Services offering, which combines operational excellence and regulatory compliance leading to a compelling Client solution, during Client meeting in an impactful way

The ability to engage, communicate and inspire confidence in leadership together with strong people management skills and experience are therefore essential, with a demonstrable track record of having successfully led a team delivering quality output in an operational environment.


The candidate must be able to demonstrate the soft skills required to effectively embed quality in an operational environment by having the technical KYC expertise and being able to bring this to life for a non-SME audience. This entails being able to support and coach, clarify understanding and use tools and techniques to embed effectively to increase a depth of knowledge within the KYC environment.


The role will require leadership across several engagements and internal functions, so the ability to proactively build and maintain strong internal strategic networks will be key to the success of the role.

This is a role for an experienced senior manager, providing the opportunity to contribute to the growth of this business in a key influencing position. The role includes direct support to the Head of UK Operations to provide extra bandwidth at a senior level.


Deliverables
Work closely with Peers and the Head of UK Operations to ensure all new engagements are established effectively and that once in run, are delivered in accordance with the agreed standards
Ensure that Managed Services principles and standards are applied across all engagements to deliver successful and well-controlled outcomes
Deal with growth and expansion as per capacity plan leading the activity in liaison with Head of UK Operations, Operations Support and KGS
Ensure the engagements are resourced with sufficient well trained and well-motivated staff and that staff are developed to their potential in line with current and predicted operational needs
Conduct SME and quality reviews of existing operations (both on Client site and internally to KPMG), leveraging operational expertise to consult and identify potential process improvements
Act as first point of escalation for client relationship activities and provide input, preparation and support to contractual Service Reviews or SLT reporting as appropriate
Maintenance of Service Levels in operations owned, ensuring a high level of customer service at all times.
Identify and diagnose sub-optimal business performance
Ensure appropriate risk controls are in place so that items such as potential risk to the company arising from money laundering and fraud, is minimised
Actively protecting the client’s interest at all times in complying with statutory regulations and legislation
Reporting of issues of concern to Operations Support, Senior Leadership, and where appropriate, to the client
Initiate and promote improvements to processes and techniques to achieve higher levels of efficiency and effectiveness and to maximise productivity gains
Aim to operate at industry best practice level, where available
Maintain control over agreed budgets, demonstrating due care and diligence in exercising mandates within authority as agreed with client or Head of UK Ops
Work collaboratively with peers (other oversight managers) to share best practice and embed consistent ways of working
Essential

- Extensive proven experience in an operations environment including demonstrable experience at management level within Financial Services
- KYC/AML/CDD knowledge and experience at an in-depth level
- Remediation experience gained within a Managed Services/outsourced services environment
Desirable

- Budgeting, forecasting and planning experience in an operational environment
- Full working knowledge of regulatory landscape in terms of anti-money laundering measures and other relevant legislation, procedures and processesSkills

- Excellent people management skills
- Strong communication and relationship management skills
- Strong analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business
- Strong project management skills
- Commercial Awareness
- Strong presentation skills
- Strong focus on results-led management
- Planning & Organising

The team

Part of our technology organisation, this is a delivery-focused role, we are seeking an experienced and highly motivated SIAM Delivery Lead with service delivery management experience in a multi-supplier environment. The SIAM Delivery Lead is a multifaceted leadership role in a multi-supplier ecosystem supporting the implementation and management of the SIAM organisation, processes, and policies.
The successful candidate will be responsible for leading a team of functional leads through the implementation, maintenance and delivery of the Multisource Integration (MSI) and ITSM Service Operations.

The role

- Lead and develop the service integration and management (SIAM) capability within our technology organisation to deliver a model to manage our supply chain and a coherent and high-quality business experience.
- Design and implementation of an overall Service Integration and Management strategy in conjunction with other Technology leaders.
- Foster strong and enduring relationships across technology to support leaders and teams as they adopt and operate the model day to day.
- Be an energetic advocate for collaboration across teams to realise improvements in service, efficiency, quality and value with partners across our supply chain and the services delivered to our business.
- Understand the KPMG business and the impact of the ecosystem on its ability to succeed
- Support the organisational change initiatives required to transition the customers operations to the commercial-based SIAM ecosystem model
- Manage the transition and design of the SIAM organisation to an operational state, including any required staffing, processes, and strategic direction
- Oversee the SIAM functions including ecosystem governance, customer engagement, service transition, and performance management
- Optimise the overall operation of the ecosystem services, managed service providers, and processes to create and increase value for the customer
- Engage with the KPMG business at the enterprise architecture level to strategically align the demand for new technical capabilities and the services provided the ecosystem
- Collaborate with other ecosystem support functions such as Situational Awareness as a Service, Operations to manage the cross-functional processes required for seamless service delivery
- Directly support the Program Manager to ensure that all SIAM programmatic level responsibilities (e. g., staffing, programmatic deliverables, monthly reporting, ad hoc requests, etc.) are completed in a timely, accurate, and quality manner
People Responsibilities:

- Be ultimately accountable for the performance of all UK and any off-shore resources, whether in a direct or in-direct reporting line
- Ensure all teams are compliant with performance management frameworks, information security standards, training requirements, risk, ethics, and behaviour and diversity guidelines
- Goal setting oversight to ensure high standards of SMART objectives
- Ensure adequate career guidance / counselling is in place to support teams
Your Responsibilities will include:

- Overall responsibility for end to end performance management of all suppliers acting as the supplier manager and internal service providers under the remit of SIAM with operational management as per the SLA’s and OLA’s respectively
- Develop a deep understanding of KPMG’s strategy, competitive advantage, operating businesses and ways of working
- Understand the key financial drivers and dynamics driving business growth and our business goals
- Develop and maintain strong and supportive relationships with internal stakeholders across Solutions and Delivery.
Manage the design of and transition to the new SIAM organisation
- Responsible for the design, implement and maintain of SIAM policies, processes and procedures
- Facilitating regular Service reviews with all suppliers to maintain a healthy, mutually supportive working relationship between KPMG and all suppliers
- Managing the payment of service credits in line with contractual terms and conditions in response to poor performance of contractual breaches etc.
- Design the ITSM tooling strategy including master data management and workflows.
- Defines, documents, maintains and communicates clear/unambiguous roles and responsibilities for the services and involved internal and external parties
- Oversee multisource functions such as supplier portfolio governance, the voice of the supplier surveys and activities and service transition processes.
- Lead the Service Integration & Management (SIAM) Team to deliver successful business outcomes while generating a strong team culture that promotes collaboration, innovation and a customer-centric approach.
The person

- Must have extensive Service Delivery Management experience
- An understanding of cloud infrastructure i.e. Amazon Web Services (AWS)
- Candidate must be pro-active and a team player, but capable of working effectively independently or with limited support.
- Experience in working with both Agile and Waterfall methodologies
- Strategy & roadmap creation and promotion
- Must be able to operate in a rapidly changing, very complex and technical environment.
- AWS and Azure exposure would be advantageous.

KPMG Overview :
Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.

Job Description :
At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.
We are currently looking to recruit Managers who can make a significant contribution to the Financial Services Operations and Customer Practice through Financial Services sector (Retail & Commercial, Insurance or Wealth & Asset Management) expertise, client engagement and delivery of new business opportunities. Successful candidates will help grow the FS Operations and Customer practice, through support for business development activities, developing value propositions and playing a lead role in client engagement and assignment delivery.

Key Responsibilities

-Client assignment management and delivery. Formulate innovative propositions and solutions that meet client requirements.
- Build and maintain strong client relationships within the sector, leveraging proven Banking industry content and delivery capability.
- Provide business development support.
- Mentor and coach other members of the team.
- Develop and convert a pipeline of opportunities either through sell-on and/or new work.

Job Requirements

- Project/programme management (to include proven methodologies such as Agile, PRINCE II, MSP) and demonstrable strong client delivery capabilities.
- Proven ability to mentor, train and coach Consultants.
- Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing solutions, and develop new ones, with specific emphasis on Customer, Transformation Leadership and Operational Excellence.
- Team player with demonstrable people management skills.

Skills and Experience

-Experience (Retail & Commercial, Insurance or Wealth & Asset Management) with exposure to significant programmes of Operational Change. Strong understanding of FS industry, business processes and underlying technologies
-Prior experience in consulting or working on large scale, complex business and regulatory change programmes in the capacity of Project/Programme Manager
-In-depth understanding of the key industry, market and regulatory drivers shaping the FS industry and an ability to articulate these by way of client opportunities.
-Key areas of interest include:
Regulatory driven change such as CDD, Remediation, Financial Crime, GDPR, Target Operating Model design and implementation and transformation programme management
-Investment Management Relationship Management & Advice, Investment Management Advisory Services, Investment Management Operations, Settlements & Confirmations, Risk
-Retail GI, Commercial GI, Life Insurance, Insurance Underwriting, Insurance Operations, Claims & Procurement
-Experience and understanding of Digital Operations and AI across Operations.
-Demonstrable expertise in building and leveraging relationships.
-Experience of managing and coaching teams.
-Strong interpersonal & written communication skills.
-Self-starter and strong team player.
-Commercially minded to be able to identify opportunities
-Ability to quickly and decisively understand client issues and provide appropriate solutions
-Ability to manage a wide range of stakeholders at all levels within client organisations
-Ability to communicate effectively with all levels of the organisation
-Demonstrable facilitation and influencing skills
-Experience of producing high quality deliverables in change programme environment

Responsibilities:


Advising clients on the impact of changing requirements in provision accounting standards (IFRS9) and
Basel credit risk capital requirements (IRB). This will model review and validation activities such as:

- Technical model development documentation review;
- Technical model validation documentation review;
- Assessment of model performance;
- Replication testing; and
- Reviewing models’ against IRB regulatory requirements.The individual will also be expected to perform technical analysis for workstreams within both IRB, IFRS9 and credit risk modelling engagements

The individual will also be required to apply their skills to a broad range of banking risk related issues supporting both regional and national propositions. This could include reviews of Governance frameworks, Stress testing, Risk appetite, ICAAPs.

The individual will also be expected to work independently and be able to manage teams when delivery a range of projects.



The Person


Knowledge & Experience:


- Experience working in a credit risk modelling role within a financial or professional services firm.

- Experience in managing teams of 6-10 people

- Practical experience in credit risk modelling techniques, IRB and IFRS9

- Knowledge and practical experience in accounting and risk requirements as related to IRB and/or IFRS9 and regulatory credit risk models.


Detailed working knowledge and experience of all aspects of model development and validation including the following:

1) Data extraction and pre-processing

2) Modular model development

3) User acceptance testing

4) Model performance assessments
Relevant Sectoral experience – developing Retail/ Wholesale banking PD/EAD/LGD models

Knowledge and experience of credit risk processes, governance and documentation

Qualifications & Skills:


- Must have excellent knowledge and experience within the finance sector.

- Ability to communicate risk/finance requirements of IRB/IFRS9 to the reciprocal function, i.e. risk to finance and finance to risk.
- Flexibility and agility to contribute in a senior capacity to a broad range of banking risk engagements.
- Excellent oral / written communication, planning, project management, networking and influencing, team coordination and stakeholder management skills.
-
Flexibility to work across the UK (and internationally) where required