The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of at least one of our core propositions; Growth Strategy, Deal Strategy, Cost and Operational strategy and Enterprise-wide Transformation.

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for a Director role, with a sector focus on the Consumer, Retail & Leisure industry and with particular experience in Deal Strategy, one of our core propositions. Additional experience across our other propositions - Growth Strategy, Cost and Operational strategy (including Economic Profitability Analysis) and Enterprise-wide Transformation - will also be valuable.

D Grade – Associate

Strategy & Performance Transformation, Energy & Natural Resources

London
Advisory
The Strategy Group (part of the Deal Advisory Group)Permanent, Full-Time