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We are looking for an experienced Dynamics 365O Functional Lead Consultant with experience in functional analysis of large-scale enterprise Dynamics 365O with a hands-on approach and thorough experience in end to end implementations, along with interfacing and integration of Dynamics AX products. Consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants while also working with both onshore and offshore development teams. This role will also require a level of interaction for presales activities around the Dynamics AX platform. You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff.

This role is therefore kingpin to KPMG Microsoft Business Solutions customer delivery of Microsoft Dynamics 365O solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solutions.

Responsibilities

— Experience with Dynamics 365 for Operations (D365O) or AX2012 with at least a minimum of 10 years
— Along with experience in end to end implementations
— Experience with (D365O) interfacing and Integration
— Experience in consulting and very good presentation skills
— Knowledge in gathering technical requirement
— Beneficial to know LCS and VSTS
— Experience responding to RFPs and RFQs is a must
— Experience in mentoring consultants is a must

Requirements:

Qualifications and Skills
— Microsoft Dynamics (preferably including D365O) implementation experience including the following modules and areas
— General Ledger
— Accounts Receivable
— Accounts payable
— Cash and Bank Management
— Budgeting
— Project Management and Accounting
— Fixed Assets
— Management Reporter
— Financial Consolidation and elimination experience
— Experience with electronic banking file needs
— Advanced knowledge in Financial workflow or journal approval
— Outstanding understanding of Accounting processes, principles, functionality & systems
— Microsoft Dynamics certifications
— Solid Finance background (ACA/ACCA/CIMA part qualified or qualified is desirable but not
essential)
— Experience with Business Intelligence (BI) a plus

Soft Skills:

— Exudes confidence
— Works independently as well as in a team environment
— Acts with professional demeanour
— Manages time and multiple tasks accordingly
— Thinks clearly and calmly under pressure
— Solves complex problems with creative solutions
— Places emphasis on client satisfaction
— Desires to constantly assess and incorporate new technologies and software into their
skillset
— Promotes the Values of our company
— Leads people and helps to grow them in their role

At KPMG Microsoft Business Solution we implement best in class solutions for ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Dynamics range of products which enables us to deliver, powerful, adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) to our customers. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR and sales, in one single system.

The Role:
The Project Manager runs projects of any size in an efficient and effectivemanner, and is responsible for their delivery within agreed timescales, budgetsand conformance to agreed requirements. This person is also responsible for the efficient utilization of assigned staff and any associated third parties and for ensuring that all project activities conform to the company’s quality management standards and processes.


Plans and manages assigned projects, keeping customer and senior management informed about project progress;
Compiles and agrees the project plan with the client.



Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.

Monitors progress against project plan and budget, correcting and / or escalating abnormal situations Maintains the Project Plan, in particular with forecast completion dates and impact analysis;

Tracks actual costs vs plan (using Microsoft project and our internal Dynamics AX time recording system);

Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;

Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with the KPMG Microsoft Business Solution project delivery methodology;


Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials; refers as needed to the Program Manager in case any escalations are required.

Ensures Risks and Issues are being correctly assessed and reported. Pro-actively predicts and mitigates risk;
Ensures Decision and Action logs are being maintained from the key project governance meetings;


Ensures the Change Log is maintained and that Change Control is being effectively applied;

Applies solid configuration management principles in managing the overall Project Document library for KPMG Microsoft Business Solution deliverables to be handed over to the client;

Maintains and publishes the project dashboard by obtaining the critical data either directly from internal systems or from the relevant project resources:

Weekly Product Backlog Stats/ Burndown graph / Risks and issues stats / Defect and % complete stats /Task Completion Stats / Change Log Stats

Prepares weekly reports for review by the KPMG Microsoft Business Solution Program Manager, prior to distribution to the client;

Participates in client reporting sessions, including weekly progress review meetings

Tracks actual vs. budgeted costs and effort on a weekly basis;


Plans and monitors any validation activities with the customer to ensure that all requirements are met;

Plans and monitors any internal verification activities, including any reviews, walkthroughs and testing, and versees the correction of non-conformities to ensure quality of all project deliverables;
Plans and monitors release and implementation activities (e.g. release and/or implementation plans, hand over/support documentation, etc.);


Works very closely with the Solution Architect on an ongoing basis in ensuring the overall quality of deliverables prior to release to the client;

Receives, analyses and co-ordinates the implementation of project/system live changes requested by the customer when applicable;

Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;

Participates in KPMG Microsoft Business Solution resource management, utilisation and capacity planning processes. Liaises with the Resource Manager and other Project Managers to ensure optimum utilisation of allocated resources in line with contracted commercial endeavours;


Contributes towards continuous refinement and improvement of our best practice project delivery methodology Liaises with peers to provide assistance and convey lessons learnt as required, in order to promote and improve the overall program and project delivery capabilities of KPMG Microsoft Business Solution;

Tracks any sub contracts and work orders in consultation with the finance function;

Liaises with the purchasing department to in raising Purchase Orders to cover approved work orders;

The Person:



An established Project Manager with a proven track record of delivery of software implementation projects. Full lifecycle implementation experience is required;

Experience managing third party sub-contractors, ideally including independent software vendors (ISV’s);
Proven successful delivery of projects exceeding 750 man-days in services delivery effort;
Experience in managing teams of more than 10 staff;
Very strong Microsoft Office skills particularly with Microsoft Project, Excel and SharePoint;



Prince 2 Practitioner / certified APM professional preferred;


Experienced in Agile project management, ideally with direct experience and knowledge of tools including Jira, VSTS, TFS, and of methodologies including Scrum and Kanban;
Ideally experience and specialism in ERP and / or CRM implementation projects, preferably utilising the Microsoft stack;


Excellent time management skills with demonstrable experience of working under pressure to tight deadlines and managing a high workload with conflicting priorities;

Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment;

Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels;

Able to produce high quality and professional presentations;


Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style;

Flexible approach to work with a focus on delivery to deadlines and high standards;


Ability to handle highly confidential information with tact and discretion;

We are looking for a lawyer specializing in technology of at least 7 years p.q.e. to join KPMG’s legal team based either London or Reading

KPMG LLP and the OGC Commercial team

KPMG LLP is the UK member of the KPMG network of professional services firms. The OGC Commercial team support KPMG’s client facing legal requirements and is part of the UK Office of General Counsel.

This position

We are seeking an experienced technology lawyer to work as part of our collegiate team. The role involves advising KPMG partners and senior stakeholders on a wide range of legal, risk and commercial issues relating to a broad range of professional services with a focus on complex technology contracts.

The successful applicant will be involved in the following:

• advising, drafting and negotiating technology and framework agreements with major clients, strategic alliances and customer provided contracts;
• creating standard terms for new technology offerings;
• advising senior KPMG stakeholders on commercial, risk and contractual issues within a complex, regulatory environment;
• assisting with the development and training of our offshored legal support team;
• providing ad hoc support on a variety of other contractual agreements including RFPs, engagement letters, confidentiality and other agreements;
• assisting in maintaining the team’s internal know-how and QA processes; and
• providing advice and training to business teams.

Requirements

The successful candidate will have the following qualifications, skills and experience:

• relevant commercial experience (having worked for a professional services firm or in businesses providing varied technology services will be an advantage);
• excellent knowledge of commercial and contract law;
• good negotiating, drafting and people management skills;
• ideally, a track record of working in a regulated environment; and
• commercial awareness and effective risk management skills.

Personal qualities

Key personal qualities required are:

• pragmatism;
• a commitment to high quality work
• the ability to communicate effectively;
• the ability to build relationships and act as a trusted advisor;
• flexibility and willingness to support colleagues.

Remuneration

Salary will be market competitive and KPMG offers an above average benefits package and flexible working arrangements.

Roles and Responsibilities

■ The CRM Functional consultant will perform customer delivery of the various modules of Dynamics CRM working closely with client teams and business stakeholders;
■ Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery teams;
■ Interface effectively with other members of the delivery team and the solution Architect to ensure that the CRM solution meets client’s requirements;
■ Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;
■ The creation of high quality and sustainable client solutions and project documentation including support for testing activities;
■ Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget;
■ Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations;
■ Work on the creation of KPMG Dynamics 365 solutions and industry templates;
■ Meet and exceed customer expectations of business knowledge, skills and behaviour;
■ Identify business/project risks and mitigate or communicate as necessary;
■ Communicate progress updates to relevant parties both formally and informally;
■ Support practice development activities such as defining and configuring industry specific solutions;
■ In all activities, ensure timely completion of internal processes and mandatory training;
■ Work on own initiative and with minimal support if needed;
■ To carry out additional duties as may occur from time to time as instructed and agreed by the management team;
■ Represent KPMG in a professional and positive manner at all times.


Qualifications and Skills

■ Microsoft Dynamics CRM Certifications (CRM , 2013, 2015, 2016, 365) are desirable;
■ Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;
■ Knowledge gained through previous experience covering Microsoft Dynamics CRM 2013, 2015 and 2016 (both online and on premise). Dynamics 365 knowledge is an advantage;
■ Ideally a minimum 4 years hands-on proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must;
■ Detailed knowledge and understanding of all CRM functional areas including Sales, Marketing, Customer Service and Contact/Case Management;
■ Good understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions;
■ Good understand of Microsoft Dynamics CRM Accelerators, industry templates and add-ons.


Experience and Background

■ A proven track record of successful implementation of a number of solutions within large client companies, preferably across a number of business verticals;
■ A proven ability to develop a clear understanding of clients’ needs and the ability to incorporate them into a solution;
■ Experience of consultancy roles in software delivery;
■ Experience in a delivery-orientated IT environment using waterfall and agile methodologies;
■ Adept at Business Requirement Analysis;
■ Experience in supporting pre-sales activities is an advantage;
■ Project documentation experience especially for work packages to be implemented by offshore teams;
■ Business process mapping, modelling and documentation knowledge.

Job Description




We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on all presales activities around the Dynamics 365 platform as well as methodology diagnostics and high-level solution architecting. You will also contribute to proposal development and provide input in business development while mentor junior andoffshore staff.



This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is KPMG Microsoft Business Solutions.



Responsibilities




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The Solution Architect will lead the delivery of our Microsoft Dynamics 365 solutions


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Be a champion for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology



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Have an exceptional understanding of Dynamics 365 technical and functional capabilities




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Lead the design and development of sector specific templates to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset





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Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements






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Define training needs within the team and coach other team members







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Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan.








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Meet and exceed customer expectations of business knowledge, skills and behaviour.









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Identify business/project risk and mitigate or communicate as necessary.










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Ensure progress updates are communicated to relevant parties both formally and informally.











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Identify practice development activities and help in defining how these will be delivered












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Carry out additional duties as may occur from time to time as instructed and agreed by Directors.













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In all activities, ensure timely completion of internal processes and mandatory training.














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Represent KPMG Crimsonwing in a professional and positive manner at all times.
















Qualifications and Skills






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Deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365


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Deep understanding of Azure and cloud technologies,.Net development and PowerBI.



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Broad understanding of software development lifecycle,development management, release management, data migrations, cut-over planning and early live support.




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Broad knowledge of functional capabilities of Microsoft Dynamics 365 for Customer Engagement – including core solution of Accounts, Contact and Activity management and at least one of the following:





- Sales Management






- Marketing automation







- Project Services Automation








- Customer Service Management









- Field Services











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Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive),
including:












- Azure SQL / SQL Server













- PowerApps, LogicApps, Flow and Common Data Service














- Visual Studio Team Service
















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Knowledge of best practices for working with offshore teams

















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Experience of Agile Methodology



















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Certification in TOGAF or Zachman Framework would be beneficial




















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Knowledge of other Marketing products are desirable





















– Click Dimension or Adobe Marketing Cloud





















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Microsoft Dynamics CRM Certifications (CRM , 2013, 2015, 2016, 365) are desirable






















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Graduate from a top University
























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A relevant degree within a computational or business discipline

























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Minimum 4 years hands-on proven functional experience in CRM configuration, standard customisation, standard workflows, dashboards, forms, views and standard reports development is a must;


























Experience and Background





























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Expertise in providing both out of the box and development solutions in a Microsoft Dynamics 365 environment; Extensive experience as CRM consultant


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Ability to lead engagements and present to the C-Suite stakeholders.



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Experience with Dynamics 365 in a Lead Design Consulting role




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Experience of large scale CRM implementations






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Adept at Business Requirement Analysis with a focus on reducing development effort and simplifying delivery







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Pre-sales experience








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Excellent presentation and demonstration skills









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Business process mapping, modelling and documentation knowledge










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Experience of mentoring junior and offshore staff