Search results for "Customer Experience & Digital"

Experienced Professional

Digital Assistant Manager

Location: Multiple locations

Service Line: OEH

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Experienced Professional

Associate Director - Power & Utilities - Telecoms and Digital

Location: London

Service Line: Customer, Ops & Infr

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Experienced Professional

SAP Assistant Manager - Digital Supply Chain

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Associate Director - Strategy & Performance Transformation - Customer Strategy & Transformation

Location: London

Service Line: The Strategy Group

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Experienced Professional

Customer Manager (Infrastructure, Government and Healthcare)

Location: Multiple locations

Service Line: Customer, Ops & Infr

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Experienced Professional

SAP Senior Manager - Digital Supply Chain Transformation

Location: Multiple locations

Service Line: Technology & Data

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Digital Assistant Manager

Location: Birmingham, London & Other locations

Capability: KPMG Business Services

Service line: OEH

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


As Digital Lead of the Create Digital Team, you will collaborate with the Design and Operations Managers to support and consult on creative digital solutions. With a passion for new technologies, functional digital design, and a strong UX/UI and prototyping background, you'll lead the UK and India teams in delivering exceptional user experiences for KPMG.


Focused on understanding user needs and behaviors, you’ll inform product strategy and design while ensuring high-quality, user-first outcomes. You will work closely with the KGS digital team to ensure a seamless design and development process, holding the team accountable for quality and timely delivery. Strong relationship-building with UK business leaders and cross-location mentoring is essential for delivering top-tier digital services. The role requires the ability to work under pressure while maintaining professionalism. 


Associate Director - Power & Utilities - Telecoms and Digital

Location: London

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Senior Manager

Employment type: Full Time or Part Time

Contract type: Permanent


The Infrastructure team, consists of over 400 professionals and is widely recognised as a leading independent business, financial and regulatory adviser in the infrastructure space.

We provide in-depth advice on strategic, financial, regulatory and commercial issues driving investments in infrastructure across Power & Utilities (“P&U”), Transport, Telecoms and Social Infrastructure in the UK and globally. Our work includes market and policy design, economic and regulatory analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.


SAP Assistant Manager - Digital Supply Chain

Location: Birmingham, London & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


The Role

 

  • Lead the design and delivery of a Supply Chain workstream on a large SAP S/4HANA project
  • Use Business skills along with knowledge of SAP Supply Chain workstream to design and implement complex solutions for customers and between other workstreams
  • Understand client supply chain requirements and integration points with other functional areas, to optimise the processes and maximise the benefits of SAP
  • Design and implement process improvements by going through the project cycle (design, build, test, training, go-live, post go-live support)
  • Advise on technical integration of the SAP application with other customer and 3rd party tools/applications within Supply Chain
  • Lead and Support business development and sales initiatives including bid and proposal support/presenting with our SAP clients
  • Monitor SAP and Industry trends including awareness of SAP Roadmap and enhancements

 

The Person


SAP Supply Chain functional expertise in at least one of the following solution areas:

    • SAP Integrated Business Planning
    • SAP PP/DS
    • SAP Digital manufacturing cloud (DMC)
    • SAP ME/PEO
    • SAP extended Warehouse Management
    • SAP Enterprise Asset Management/PM/MRO
    • SAP Order Management & Fulfilment/AATP/Logistics Execution
    • SAP Product Lifecycle Management
    • SAP Transport Management
  • Strong functional understanding of SAP S/4 HANA Supply Chain process area and how they integrate with other business functions
  • Advise on technical integrations of SAP applications with other client and 3rd party tools/applications in the Supply Chain process area
  • SAP system design, build and deployment experience – 4 full lifecycle implementations preferred
  • Experience of SAP in Manufacturing industries, Consumer Packaging Goods, Pharmaceutical, Oil and Gas, or Retail
  •  Experience of facilitating a design workshop and then translating the requirements into design
  • Ability to build strong client relationships based on subject matter expertise and quality of delivery
  • Strong verbal and written communication skills
  • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large volume of information
  • Strong interpersonal, team building, organisational and motivational skills
  • Proven ability to collaborate and build strong relationships with varying team members 
  • Self-starter attitude and ability to work well within ambiguity
  • Support business development and sales initiatives including bid and proposal support with our SAP clients (comfortable in presenting to C-Suite Stakeholders)
  • Comfortable working in a dynamic environment and supporting multiple activities such as mentoring and capability knowledge transfer to enhance the practice.
  • Possess working knowledge of digital trends in Supply Chain (e.g., ESG, Industry 4.0, SCM Digital Solutions that integrate with SAP)
  • Team Lead Experience (on/offshore)

Associate Director - Strategy & Performance Transformation - Customer Strategy & Transformation

Location: London

Capability: Advisory

Service line: The Strategy Group

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.


Customer Manager (Infrastructure, Government and Healthcare)

Location: Bristol, Leeds & Other locations

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


The KPMG IGH Customer function is a cornerstone of our business.  Operating from London, Bristol, Leeds and Manchester we do work that matters, serving the country with diligence and expertise.

 

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

 

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.


SAP Senior Manager - Digital Supply Chain Transformation

Location: Birmingham, London & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), coupled with their expertise in the cloud applications (e.g. SAP, Ariba) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise.

 

The Role

 

We are seeking talented individuals with experience of SAP S/4HANA advisory and implementation across various solution process areas. This is a high-profile role within the Supply Chain Capability team, requiring a balance of business development / sales origination to grow the practice and strong client delivery.

The successful candidate will be expected to:

 

  • As an Engagement Manager, and/or as a Solution Architect lead the delivery of high-quality SAP S/4HANA advisory and delivery projects
  • Provide specialist advice in SAP Supply Chain management and work closely with client leads to optimise processes and maximise the benefits of SAP
  • Lead and contribute to business development and sales initiatives including bid, proposal, and contract / commercial negotiations with our SAP clients
  • Lead the growth of SAP Supply Chain Capability through sharing knowledge, developing thought leadership and supporting the career aspirations of team members
  • Have a functional expertise of latest SAP Supply Chain solution and integration to other SAP modules; including SAP Finance
  • Advise on technical integration of the SAP Supply Chain application with other client and 3rd party tools/applications
  • Advise on data migration and data integrity as part of the deployment engagement
  • Have experience in SAP S/4 implementation in/across; manufacturing industries, consumer packaging goods, pharmaceuticals, retail or oil & gas etc


The Person

 

  • Functional expertise and knowledge of S/4HANA enabled processes and configuration in multiple areas across: SAP Integrated Business Planning (IBP), SAP PPDS, SAP DMC, SAP ME, SAP PEO, SAP Extended Warehouse Management (EWM), SAP Enterprise Asset Management/MRO, SAP Order Management & Fulfilment/AATP/Logistics Execution, SAP Product Lifecycle Management and SAP Transport Management. 
  • Proven Engagement Management and/or Solution Architect experience for large scale SAP transformation programs
  • Deep understanding and knowledge of digital trends in Supply Chain (e.g., Industry 4.0, Digital manufacturing, SCM Digital Solutions that integrate with SAP)
  • Experience in leading on bids, proposals, and commercial negotiations with clients
  • Experience leading onshore, offshore, and near-shore resources effectively to ensure the most efficient delivery for the client
  • Ability to build strong client relationships based on subject matter expertise and quality of delivery
  • Strong interpersonal, team building, organisational and motivational skills
  • Facilitation and problem-solving skills along with excellent communication skills (written and oral) whether this is with client stakeholders or remote development teams
  • SAP system design, build and depl

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