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Experienced Professional

ServiceNow Platform Manager

Location: Watford

Service Line: ITS

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Experienced Professional

Manager - Legal Services, Corporate Legal - Manchester

Location: Manchester

Service Line: Legal Services

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Experienced Professional

Associate Director, Transaction Services, Private Equity Group

Location: London

Service Line: Transaction Services

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Experienced Professional

Manager - SPA - Transaction Services

Location: London

Service Line: Transaction Services

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Experienced Professional

Manager - Corporate Legal Services - London

Location: London

Service Line: Legal Services

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ServiceNow Platform Manager

Location: Watford

Capability: KPMG Business Services

Service line: ITS

Experience level: C

Employment type: Full Time



The Service Assurance Team forms part of the IT Service Integration & Governance (SI&G) team and the ServiceNow Platform Manager is a direct report to the Service Assurance Manager.

The ServiceNow Platform Manager has responsibility for the day to day management of the ServiceNow platform and will be the first point of contact of escalation within the platform community. The role is responsible for the ongoing operational management of the ServiceNow platform.

In addition this role is responsible for ensuring the strategy and future development of the ServiceNow Platform, ensuring that we leverage the platform to its best advantage for the planning and the delivery of the ITS and business roadmaps.

This role will need to work closely with colleagues in IT Services and other areas of the business. It is key that this role engages, establishes and leads relationships with key stakeholders within the wider business community as well as collaborates with other KPMG member firms which uses the ServiceNow platform.



Primary responsibilities include:

- Service Owner of the ServiceNow Platform
- Creation, implementation and the maintaining of the ServiceNow roadmap
- Control and management of the ServiceNow Platform ensuring minimal of customisation takes place
- Management of Service Request & Incidents in relation to ServiceNow Platform
- Managing the relationship with KPMG Global firm and other firms in relation to the ServiceNow Platform collaboration and integration

Specific responsibilities include:

- Service owner for the ServiceNow platform on the operational requirements and the alignment of business requirements, ITS Operational models and the strategic objectives of the business.
- Establishing and maintaining strong working relationships with the business functions including KBS (KPMG Business Services) and other member firms as appropriate, to be the first point of contact for the ITS ServiceNow Platform
- Work with business function stakeholders, ITS Service Operations and Service Integration & Governance teams to ensure business requirements are addressed, whilst ensuring the system architecture remains in line with Technical Strategy.
- Management of the pipeline of Service Requests for configuration ,enhancement or development requests within the platform, working with the support / development teams involved and communicating directly with the requestors of the change.
- To work with Supplier managers, where needed, to engage third parties in the ongoing support model or project deployments as appropriate, ensuring the support model for our customers is not impacted.
- Form and lead focus and stakeholder groups across the platform to ensure close working relationships across the business.
- The creation and the maintenance of the ServiceNow Platform support model.
- Ownership and management of the ServiceNow product lifecycle and roadmap, including next product release and alignment to other KPMG software versions.
- Work closely with the Project and Delivery team to ensure any updates, business requirements to the platform align to the ongoing support and architecture.
- Management Reporting
- Leading strategic meetings with ServiceNow and ITS Technical Architect Team to ensure the alignment of roadmaps.
- Stakeholder management with the business community including; US, Global and EMA as well as other departments within the UK including KBS (KPMG Business Services).
- Management of the pipeline of Service Requests for configuration, enhancement or development requests within the platform, working with the support / development teams involved and communicating directly with the requestors of the change.
- To work with Supplier managers, where needed, to engage third parties in the ongoing support model or project deployments as appropriate, ensuring the support model for our customers is not impacted.
- Form and lead focus and stakeholder groups across the platform to ensure close working relationships across the business.
- The creation and the maintenance of the ServiceNow Platform support model.
- Ownership and management of the ServiceNow product lifecycle and roadmap, including next product release and alignment to other KPMG software versions.
- Work closely with the Project and Delivery team to ensure any updates, business requirements to the platform align to the ongoing support and architecture.
- Management Reporting
- Leading strategic meetings with ServiceNow and ITS Technical Architect Team to ensure the alignment of roadmaps.
- Stakeholder management with the business community

Essential Criteria:

- The ServiceNow Platform Manager requires the following skills / capabilities:
- Business understanding: Ability to interface and work both within the department and representatives at all levels.
- Personal accountability and motivation: Willing to accept personal responsibility for their own activities and those within their team, and those of other teams within the IT organisation. Passionate about client service and seeing quality IT solutions in place in for their business area(s) and across the firm as a whole.
- Team working: The ability to work as a member of a team. The ability to listen, summarise and draw conclusions from discussions. The ability to chair meetings of senior business representatives and/or IT contacts, ensuring objectives are defined and met.
- Communication skills: The ability and self-confidence to communicate concisely and effectively both in oral and written form to build and maintain business relationships, build confidence, credibility and trust with business and IT contacts and influence key stakeholders in both communities.
- Personal organisation, responsiveness and issue management: the ability to remain calm under pressure, respond quickly to issues and effectively managing a variety of competing activities and priorities. Handles conflicts as they arise in an open, neutral and objective fashion, negotiating towards agreed solutions and escalating appropriately.
- Demonstrates strong problem solving ability. Balancing the various different priorities of the business in order to maximise and demonstrate the value provided.
- Strong organisation skills are key with the ability to multitask and to prioritise workload.
- The ability to communicate with all levels of staff, management and up to Partner level. Strong written and verbal skills are key and experience of giving formal presentations to staff at all levels is preferred.
- Ability to act on own initiative but also understands when to refer to colleagues for guidance or as an escalation.
- Experience of managing ServiceNow Platform in the support of operational and business excellence.
- Pragmatic approach, able to understand differing views and build workable solutions.
- Experience of managing by influence and diplomacy across a large matrix and distributed organisation.
- Experience of managing vendors as part of an outsourced agreement.
- Strong problem solving skills, resilient, confident and tenacious.
- Demonstrable experience of the following:
- Operational IT environment.
- ServiceNow experience including ServiceNow Platform
- ITSM and ITOM
- ServiceNow Qualifications Administration
- ITIL Foundation

Manager - Legal Services, Corporate Legal - Manchester

Location: Manchester

Capability: Tax

Service line: Legal Services

Experience level: C

Employment type: Full Time



The Legal Services Team sits within KPMG Tax. Its establishment flows naturally from KPMG’s long history of successfully delivering multidisciplinary services to clients. Its vision is to be the legal adviser of choice for KPMG’s clients when it comes to their people, corporate structures, internal arrangements, regulatory requirements and disputes with HMRC.



Core corporate, commercial and employment law teams, and a market leading tax litigation team, are already in place. Over the next few years, these teams will grow and Legal Services will expand into other areas of law that fit within its vision and the needs of KPMG’s clients.




What KPMG Legal Services is looking for from its lawyers:



• Team players who enjoy working with people from different backgrounds and disciplines
• Approachable people who are keen to develop personally and professionally, and to assist with the development of junior team members
• Lawyers with a passion for the law
• Intellectually curious, open-minded and analytical people, with an eye for detail and pride in their work
• Driven and proactive professionals who deliver a great service to their clients
• Relationship builders who can spot and develop new opportunities both within the KPMG network and externally
• Flexible people who are able to deal with a fluid, changing work environment


Why you might want to join KPMG Legal Services:



• You can see the advantages of professional advice being provided within a multidisciplinary team
• You are ambitious and perceive the wealth of opportunities presented by a start-up legal practice in a leading global professional services firm
• You want the opportunity to develop client relationships and KPMG’s legal services capabilities
• You are excited by the idea of being a founding member of a team that will grow significantly
• You want to broaden your experience and become a more rounded professional
• You want to achieve a sustainable work-life balance



Role and Responsibilities:



Our Manchester Legal Services business was established over 5 years ago. We now enter a new phase of growth and require a high calibre Corporate lawyer to join the team.



• Early Legal Input into Tax Advice – providing our clients with tax advice that has already been reviewed by lawyers
• Implementation of Tax Advice – providing our clients with a simple and cost-effective way of successfully implementing our tax advice
• Review and Rectification of Implementations – reviewing existing structures and helping clients preserve value by rectifying inadequate implementations and operation
• Unwinding Structures – unwinding defunct or unwanted structures
• Mergers & Acquisitions – primarily deal advice on both sides of a transaction including Corporate law advice, guidance, implementation, regulatory and applicability.



Experience Required:



The applicant will be a corporate lawyer with a good range of experience in areas of law such as structuring and reorganisations, mergers and acquisitions, private equity, joint ventures, funds, debt listings and intra-group financing arrangements, corporate governance, commercial arrangements, share investments and/or the implementation of employee incentive arrangements.



The applicant must have a high level of technical knowledge with regards to UK corporate and contract law. Familiarity with partnership, trust, regulatory, banking and/or insolvency law would be helpful. In addition, a successful applicant will have the ability to get up to speed quickly on esoteric areas and be keen to continue developing his/her legal skills and engage in new areas of work.



The applicant must be able to demonstrate his/her experience on transactions (while ensuring that other senior members of the team are kept informed and involved at appropriate times), and to supervise and develop more junior members of the team. Strong project management skills are a must.



The applicant should have good experience of coordinating the provision of advice and the production of complex and interrelated legal agreements and documentation by advisers in several jurisdictions. While consulting appropriately on difficult issues, he/she must be able to deliver robust and appropriate legal advice and exercise sound judgement.



The successful applicant will have significant experience of working with demanding clients across a wide spectrum of size and activities, and will be expert at service delivery. He/she must be able to demonstrate sound client relationship and business development skills, and a keenness to develop these skills further. The successful applicant will be expected to take responsibility for servicing and building part of the existing business of the team. The successful applicant will help promote the team’s work through participating in team and firm events, giving internal and external presentations, and producing expert articles for publication.



Education and qualifications:



It is expected that the successful applicant will be a UK-qualified solicitor with a minimum of 4 years’ PQE experience, which should have been gained in the UK at a reputable firm (but applicants with other suitable experience will also be considered). Strong academic, technical, drafting and personal skills are essential.




Associate Director, Transaction Services, Private Equity Group

Location: London

Capability: Deal Advisory

Service line: Transaction Services

Experience level: B

Employment type: Full Time


The Team

Our Transaction Services practice comprises approximately 350 people across the UK, organised to align to KPMG’s market orientated structure, and is at the heart of the Firm's agenda to increase its penetration of boardrooms and work with clients across the economic and transaction cycle. Within this structure, the Private Equity Transaction Services Team (PE TS) team comprises c.60 professionals focused on both mid-market and LBO houses, working predominantly on financial due diligence projects across buy side, sell side, IPOs and refinancing projects.

Our team works closely with colleagues across Deal Advisory as well as Tax, Audit and other Advisory teams; it is a multi-disciplinary and international environment that sits right at the heart of our One Firm agenda.

Due to the increase in the number of transactions in the private equity market we are continuing to expand the size of our team and have a need to recruit multiple Associate Directors in order support the growth of our PE TS business.



Job Description

Director appointments are made on the basis of demonstrated track record as engagement leaders, Associate Directors are expected to play a key role in the development of all aspects of the practice:



Perform financial analysis on the financial statements and internal management information of entities. You will be required to interpret financial performance of target entities, using your understanding of key accounting concepts, analysing historical performance trends, identifying key drivers of performance as well as identifying potential issues which could either lead to a price adjustment for our client or an integration issue post-acquisition.

Produce analytics on the trading performance and position of entities in order to provide clients with insight on key business drivers. You will for example be expected to prepare and work with a project data book.
Provide advice as a trusted adviser, using their skill, experience and understanding of transactions to the advantage of their client. This advice will be provided throughout a transaction and take the form of both oral and written advice. You will advise clients about the transaction process, SPA completion mechanics as well as providing general commentary of the findings of our work.
Demonstrate the ability to give clear directions, as well as positive and constructive feedback. You will coach less experienced staff and actively assist in the development of others. You will be expected to coach team members who are have either not yet fully attained accounting qualification or have less transaction experience than you.
Responsible for the delivery of client facing projects by being part of the transaction fieldwork team, being a day to day point of contact for senior client contacts for matters relating to our work.
Your role involves working in a team environment. You may be part of a larger team on complex assignments and you may be asked to lead work certain work streams on less complex engagements.
Build and sustain relationships with client management team members for the benefit of the Firm as well as acting as an ambassador and role model for the Firm.
Monitor and deliver high quality service to clients (both internal and external). You will need to be able to manage their own time, plan and organise work tasks, monitor progress and meet deadlines. Individuals will be proficient at managing multiple priorities.
Identify and manage risks, including front end client and transaction acceptance procedures and ensure the Firm's reporting frameworks are implemented throughout a transaction process.
Skills, Qualifications
and Experience

Financial qualifications ACA or ACCA (or equivalent)
Experience of leading and managing buy-side and sell-side financial due diligence projects
Experience of working with Private Equity clients
Experience in client facing project management
Experience of building commercial relationships with Private Equity clients for the benefit of your existing employer.
Experience in the development of PE-TS propositions and asset opportunities with Private Equity clients.
Strong analytical skills including the ability of interpret data, generate insights and construct solutions
Excellent written and oral communication
Location: London
Opening date: 19 September 2019
Closing date: 17 October 2019
Competitive salary plus negotiable benefits



Manager - SPA - Transaction Services

Location: London

Capability: Deal Advisory

Service line: Transaction Services

Experience level: C

Employment type: Either Full Time or Part Time



Our Transaction Services practice comprises approximately 400 people across the UK, organised to align to KPMG’s market orientated structure.


There is currently a market opportunity to join the Sales Purchase Agreement (SPA) team within Transaction Services at Manager level as part of the SPA team’s ambitious growth plans.


Within Transaction Services, the SPA team delivers a wide range of transaction related services to our clients. These key services include providing pre-deal M&A support on the transaction legal documents (principally the Sale and Purchase Agreement) through to post-completion support for the preparation or review of completion accounts and earn-out accounts and tactical advice on commercial negotiation. We help our clients to identify upside opportunities and risks in their acquisitions, disposals and Joint Venture's.


Our Transaction Services business is at the heart of the Firm's agenda to increase its penetration of boardrooms and work with clients across the economic and transaction cycle. The team works closely with colleagues across EMA and globally; it is a multi-disciplinary and international environment that sits right at the heart of our One Firm Agenda.


Roles and Responsibilities:


Manager appointments are made on the basis of demonstrated track record.
Managers are expected to play a key role in the development of the business:



• Business development: building, commercialising and sustaining relationships with client management team members for the benefit of the Firm as well as acting as an ambassador and role model for the Firm
• Team work: being instrumental team members of engagements of medium size and complexity as well as structuring and leading work streams on larger size engagements of greater complexity in ambiguous and rapidly changing environments
• Risk management: identifying and managing risks and ensuring the Firm's frameworks are implemented appropriately and effectively
• People development: identifying team member development needs and accelerating development by establishing the appropriate plans and frameworks with particular emphasis on coaching and skills transfer
• Practice development: taking responsibility for several processes and initiatives that are key to scaling the business
• Personal development: participating in the career and skills development infrastructure provided by the Firm and acting as a role model with colleagues and clients by living the values of the Firm


Experience and Background

To succeed in this varied and demanding role you will need to demonstrate the following skills and experience:


• Strong academic background and ACA qualified or equivalent
• Experience of financial due diligence and/or financial audit
• Understanding of transactions and an awareness of price adjustment mechanisms, locked box arrangements and earn-out provisions
• Strong personal impact and self-awareness
• Strong written and oral communication and presentation skills
• Strong analytical skills including the ability to interpret data, generate insights and construct solutions
• Evidence of working successfully with client teams
• The ability to operate in high performing, multi-disciplinary teams




Manager - Corporate Legal Services - London

Location: London

Capability: Tax

Service line: Legal Services

Experience level: C

Employment type: Either Full Time or Part Time



The Legal Services Team sits within KPMG Tax. Its establishment flows naturally from KPMG’s long history of successfully delivering multidisciplinary services to clients. Its vision is to be the legal adviser of choice for KPMG’s clients when it comes to their people, corporate structures, internal arrangements, regulatory requirements and disputes with HMRC.


Core corporate, commercial and employment law teams, and a market leading tax litigation team, are already in place. Over the next few years, these teams will grow and Legal Services will expand into other areas of law that fit within its vision and the needs of KPMG’s clients.



Role and Responsibilities:


• Early Legal Input into Tax Advice – providing our clients with tax advice that has already been reviewed by lawyers
• Implementation of Tax Advice – providing our clients with a simple and cost-effective way of successfully implementing our tax advice
• Review and Rectification of Implementations – reviewing existing structures and helping clients preserve value by rectifying inadequate implementations and operation
• Unwinding Structures – unwinding defunct or unwanted structures
• Mergers & Acquisitions – primarily deal advice on both sides of a transaction including
Corporate law advice, guidance, implementation, regulatory and applicability.


Skills, Qualifications and Experience:


The applicant must be a corporate lawyer with a minimum of 3 years PQE
The applicant must demonstrate a experience in areas of UK law including structuring and reorganisations, mergers and acquisitions, private equity, joint ventures, funds, debt listings and intra-group
financing arrangements, corporate governance, commercial arrangements, share investments and/or the implementation of employee incentive arrangements.
The applicant must have a high level of technical knowledge with regards to UK corporate and contract law.
The applicant must be able to demonstrate his/her experience on transactions
The applicant must have good experience of coordinating the provision of advice and the production of complex and interrelated legal agreements and documentation by advisers in several
jurisdictions.
The successful applicant must have significant experience of working with demanding clients across a wide spectrum of size and activities, and will be expert at service delivery.
The applicant must have strong academic, technical, drafting skills.


Opening date 24/10/19

Closing date 23/11/19


Competitive salary plus negotiable bonus and benefits









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