Assistant Manager - Facilities Operations - London
Location: London
Capability: KPMG Business Services
Job details
Location: London
Capability: KPMG Business Services
Experience Level: Associate/Assistant Manager
Type: Full Time
Service Line: OEH
Contract type: Permanent
Job description
Facilities Operations Assistant Manager
Base Location: London, Canary Wharf (office based - 5 days per week)
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as Facilities Operations Assistant Manager
Facilities provides premises and workplace support services including the provision and management of accommodation, catering, vending, mail delivery and collection, records management, reception, hospitality and meeting room support, health and safety compliance and physical security.
Facilities Operations ensure the effective day to day operational activities of KPMG Offices throughout the UK. We are the first point of contact for Facilities onsite including Servicedesk Operations.
This role sits within the Facilities Operations Team. The role reports into the London Facilities Manager and demands a highly professional team player, who can engage, lead and network at all levels. The individual should possess excellent communication and problem-solving skills.
The role requires, outstanding organisational skills, an adaptable and flexible approach to the needs of the business. In this role you will be an ambassador for Facilities Operations, OEH and KBS.
What will you be doing?
Work as part of the Facilities Operations team with primary responsibilities for the Canada Square office.
Provide a single point of contact regarding all Facilities matters and react efficiently to any queries or escalations that may be raised for the offices within area of responsibility.
Client Relationship Management: Develop and maintain close relationships with key internal and external contacts; identify opportunities to provide more effective services and better value for money to business/support units within the UK.
Ensure that adequate arrangements are in place to deliver a consistently high standard of service at local level by managing and monitoring service contracts. Assist with the development and implementation of service level agreements with relevant suppliers.
Be fully conversant with the requirements of the Facilities health and safety policy, ensure that it is applied appropriately and set a leading personal example. Co-ordinate on-site implementation of H&S systems.
Conduct regular audits/health & safety inspections/annual food hygiene inspections, monitoring contractor activity to ensure maintenance of safe working procedures/service standards. Ensure that any defects, unsafe acts, unsafe conditions and incidents are reported immediately and according to the procedures laid down in the policy.
Host external and internal audit programmes on ISO14001, ISO27001 and OHSAS 18001 to ensure compliance.
Assist in the preparation, formulation, review and updating of relevant Facilities procedures and ensure they are fully implemented including process maps and SOP’s
Identify opportunities for improving value for money and make recommendations to the Head of London for budgetary approval.
Produce information for monthly reporting, MI gathering and related statistics in an efficient and timely manner.
Provide a proactive support role in the preparation of the annual UK Facilities Business Plan ensuring that service standards and objectives set are met.
Drive environmental awareness within Facilities role by attending Corporate Responsibility meetings and being familiar with the KPMG Environmental policy.
What will you need to do it?
Experience of working within Faciality Operations
Experience of overseeing external contractors
Health & Safety experience
Skills we’d love to see/Amazing Extras:
Completed the NEBOSH Working Safely Course or equivalent
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Find out more:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/
Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/
KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/
For any additional support in applying, please click the links to find out more:
Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals
Why KPMG Business Services at KPMG?
Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm’s brand and reputation.
Read about KPMG Business ServicesAbout KPMG
With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, Deal Advisory and Technology Services to diverse clients.
About KPMGOur Values
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Read moreAgile working
From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.
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We want you to bring your full self to work - to make this a place where people from every background thrive.
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We welcome applications from people who have taken a career break.
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