Partner Onboarding Specialist - 12 month FTC

Job description

Partner Onboarding Specialist (12-month FTC)

Base Location: Birmingham

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.

Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG as a Partner Onboarding Specialist

The Partnership Office at KPMG acts as a central hub, providing comprehensive support to Partners throughout their entire journey, from recruitment to retirement. This team offers efficient, effective, and personalised service to all partners (current and past), ensuring a seamless experience.

What will you be doing?

As a Partner Onboarding Specialist within the OEH Partnership Office Operations Team, you will manage the end-to-end interview and onboarding process for new Partners. Your role involves delivering high-quality and confidential administrative tasks to support the recruitment of new Partners. You will ensure that new Partners receive a seamless experience by offering proactive and timely updates to all involved.

• Working closely with the Senior Partner Hire Team whilst managing the administration behind all Partners Interview/Panel arranging
• Be an expert in the interview arranging process
• Work closely with KPMG’s preferred recruitment suppliers to ensure the smooth-running of the recruitment experience for both candidates and business, acting as a first point of contact for hiring managers and the Partner Hire Recruitment Team.
• Manage the end-to-end onboarding process of all allocated joiners, acting as a single point of contact for joiners, recruiters, and the business throughout the journey.
• Manage pre-employment screening activities.
• Provide an excellent level of service to all internal and external stakeholders by offering proactive and timely updates and ensuring adherence to Service Level Agreements.
• Build and maintain strong relationships with stakeholders, communicating with impact and gaining agreement through promoting and negotiating a position to the benefit of all parties.
• Be accountable and proactive, striving to deliver excellent customer service, operational efficiency, and processes.
• As a Subject Matter Expert, have in-depth knowledge of the onboarding process and relevant supporting policies, advising on complex queries accurately and escalating where appropriate to the Team Leader.
• Liaise with appropriate offshore support functions to ensure all required administrative activities are completed to meet the target joining date.
• Lead or support wider ad hoc projects and tasks as needed, alongside your normal workload.
• Take personal responsibility to adhere to ISO standards and GDPR regulations.

What will you need to do it?

• Ability to build relationships and communicate with people at all levels.
• High levels of resilience, with experience working in a highly pressurised customer-centric environment.
• Logical, systematic, and coherent approach to issues, thinking outside the box and weighing up all options to make informed decisions.
• Excellent written and verbal communication skills.
• Ability to influence and confidently negotiate at all levels.
• Strong organizational, literacy, and numeracy skills.
• Good IT office proficiency, including Microsoft Excel, PowerPoint, Word, etc., as well as SAP, SuccessFactors or equivalent HR system

To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Find out more:

Within Central Services we have a range of divisions and specialisms.  Click the links to find out more below:

• Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/
• Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/
• KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/

For any additional support in applying, please click the links to find out more:

• Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
• Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/
• KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/
• KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/
• KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals