Senior Onboarding Specialist (12 Month FTC)

Job description

Senior Onboarding Specialist (12-month FTC)

Base Location: Birmingham or Watford (with the expectation to work from the office each week)

The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. 

Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG as a Senior Onboarding Specialist 

As a Senior Onboarding Specialist, you will manage the end-to-end Onboarding process for our new experienced hire joiners and graduates, ensuring they are screened to the required levels and complete all required obligations before joining the firm.

The candidate journey is one of the most important things to us so you will ensure that the individuals receive a seamless experience by offering proactive and timely updates to all involved.

The role will entail close working with other People Operations teams and liaising across the business with key stakeholders including Recruitment, Resourcing, Performance Leads, Right to Work, Immigration Services and Payroll. You will ensure that

What will you be doing?

• Manage the end-to-end onboarding process of all allocated joiners.
• Acting as single point of contact for joiners / students, recruiters and the business throughout the journey;
• Oversee the pre-employment screening activities for all allocated joiners.
• Providing an excellent level of service to all internal and external stakeholders by offering proactive and timely updates and ensuring adherence to our Service Level Agreements.
• Building and maintaining strong relationships with stakeholders, communicating with impact and gaining agreement through promoting and negotiating a position to the benefit of all parties.
• As a Subject Matter Expert, have in-depth knowledge of the onboarding process and relevant supporting policies, advising on complex queries accurately and escalating where appropriate to the Team Leader.
• Liaise with appropriate offshore support functions to ensure all required administrative activities are completed to meet the target joining date.
• Lead or support wider ad hoc projects and tasks as needed, alongside your normal workload.
• Take personal responsibility to adhere to ISO standards and GDPR regulations.

What will you need to do it?

• An ability to build relationships and communicate with people at all levels.
• High levels of resilience, with experience of working in a highly pressurised customer centric environment.
• The ability to take a logical, systematic, coherent approach to issues. Thinking outside of the box and weighing up all options available to make an informed decision
• Excellent communicator – written and verbal.
• The ability to influence and confidently negotiate at all levels.
• Strong organisational, literacy and numeracy skills.
• Good IT office proficiency, including Microsoft Excel, PowerPoint, Word etc. as well as SAP or equivalent HR system

Find out more:

Within Central Services we have a range of divisions and specialisms.  Click the links to find out more below:

• Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/
• Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/
• KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/

For any additional support in applying, please click the links to find out more:

• Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/
• Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/
• KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/
• KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/
• KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals