I'm looking for

About our team:

- We are the Operational Excellence practice
- We make processes frictionless and decisions effortless, in pursuit of our clients’ performance ambition
- We are mix of experienced consultants, industry veterans and the brightest talent of the future
- We are a growing team with a strong set of credentials and proven track record
- We are committed to developing our team members as we know they in turn will help us develop
- We are knowledgeable in traditional improvement techniques but have credentials for innovation (for example applying Fuzzy Cognitive Mapping to the oil and gas industry)
- We work with the world-leading companies on the largest transformations
- We know that the future is digital but also that our clients need help getting there
- We believe that continuous improvement is the only way to make change stick
- We need people with energy and enthusiasm to help us continue our growth
What we do, and what our key services are:


Our clients choose us as we are the most accomplished people to turn their performance vision in to an operational reality. Our projects typically emphasis one or more of:
• Process Excellence
• Decision Excellence
• Performance Excellence

Projects also always consider the wider operating model and behavioural changes required to transform a business. Integral to our approach is developing client leadership, teamwork and problem solving to create a continuous improvement culture.

We work cross-functionally with colleagues from across KPMGs capabilities (including Strategy, Finance Transformation, Global Business Services, CIO Advisory, Customer and Digital) to deliver multi-disciplinary solutions, at the forefront of technology.

A Manager in KPMG’s Operational Excellence team is responsible for leading elements of consulting work as part of a team, both alongside colleagues and clients, on complex commercial or transformational engagements.

The key services are outlined below:

Decision Excellence

• Harnessing digital so choices are informed by data and experience: identifying, designing and implementing technology and behavioural solutions to make decisions effortless.

Process Excellence

o Harnessing digital so processes run smoothly and consistently: analysing, creating, and executing technology to make processes frictionless.

Performance Excellence
• Harnessing digital so everyone can optimise business performance: assessing and instilling Performance Management into the core of an organisation.


The key enabling competencies:
1) Agile Leadership: enabling digital by leading with purpose through uncertainty
2) Hybrid Capability Building: enabling digital by evolving a cross-pollinated methodology
3) Technology Partner Ecosystem: enabling digital by forming symbiotic partnerships


As well as leading teams to deliver these solutions, Managers are also expected to:
• contribute to practice development by developing and bringing to fruition new solutions,
• influence new business developments,
• provide a broad contribution to the growth of the overall team; and input ideas to the management team.

The Person:


We are seeking Operations professionals with experience delivering a step change in operational performance through the implementation of digital technology.

Knowledge of in Lean or Six Sigma, Agile and digital technology implementation is preferred. To be complemented with a taste for curiosity and problem solving.

The rapid growth of our team offers opportunity for personal development and career progression. We want to support your growth and personal balance, in a way that suits you.

Note, the first question we will ask you will be “Please give three examples of where you have influenced the design or delivery of performance change”


Essential experience:

The following experience is essential for succeeding in role:


- Deep experience in large and complex business or functional transformations
- Strong understanding of standard improvement techniques e.g. Lean, Six Sigma
- Contribution to the designing, selecting, supporting and implementing technology solutions to drive operational performance
- Communicating compelling and considered solutions to complex problems to c-suite stakeholders
- Developing qualitative and quantitative business cases for improvement / innovation initiatives
- Experience of change management in complex multi-business units / multi-geography environments
- Experience of change management in complex multi-business unit / multi-geography environments
- Experience of managing project plans, internal processes and budgets

Additional experience:

The following experience would be of additional value:

- Blue Chip, FTSE 100, Fortune 500 company or central Government experience
- Familiarity with agile principles e.g. Scrum
- Developing or working with Decision Support technology (e.g. simulation modelling, predictive and prescriptive analytics, process data mining, interactive dashboards) to drive performance

Key Skills:

- Project management and delivery. High quality delivery
- Leadership and relationship building. Drive and resilience
- Excellent communication skills (written and oral) Ability to rapidly identify issues and propose solutions, supported by data and analysis.
- Facilitation and conflict resolution Sales experience
- Excellent commercial acumen and business context. Flexibility
- Broad consulting skills, including planning and delivering workshops, structured interviewing, data gathering, process mapping and analysis.
In addition, applicants should be educated to degree level or equivalent.


Location:

Depending on Client location you will be required to travel and work away from home for periods of time and will need to be willing to demonstrate flexibility.

The role will be based in Canary Wharf, London.

About KPMG:

KPMG is one of the world's leading professional services organisations — a global network of member firms operating in 153 countries offering Audit, Tax, and Advisory services to thousands of clients.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

About our team:

We are the Operational Excellence practice

We make processes frictionless and decisions effortless, in pursuit of our clients’ performance ambition

We are mix of experienced consultants, industry veterans and the brightest talent of the future

We are a growing team with a strong set of credentials and proven track record

We are committed to developing our team members as we know they in turn will help us develop

We are knowledgeable in traditional improvement techniques but have credentials for innovation (for example applying Fuzzy Cognitive Mapping to the oil and gas industry)

We work with the world-leading companies on the largest transformations

We know that the future is digital but also that our clients need help getting there

We believe that continuous improvement is the only way to make change stick

We need people with energy and enthusiasm to help us continue our growth

“Choose a job you love, and you will never have to work a day in your life.” - Confucius

What we do, and what our key services are:

Our clients choose us as we are the most accomplished people to turn their performance vision in to an operational reality. Our projects typically emphasis one or more of:

• Process Excellence
• Decision Excellence
• Performance Excellence

Projects also always consider the wider operating model and behavioural changes required to transform a business. Integral to our approach is developing client leadership, teamwork and problem solving to create a continuous improvement culture.

We work cross-functionally with colleagues from across KPMGs capabilities (including Strategy, Finance Transformation, Global Business Services, CIO Advisory, Customer and Digital) to deliver multi-disciplinary solutions, at the forefront of technology.


An Assistant Manager in the Operational Excellence team is responsible for delivering consulting work as part of a team, both alongside colleagues and clients, on complex commercial or transformational engagements.

The key services are outlined below:

Decision Excellence

• Harnessing digital so choices are informed by data and experience: identifying, designing and implementing technology and behavioural solutions to make decisions effortless.

Process Excellence

• Harnessing digital so processes run smoothly and consistently: analysing, creating, and executing technology to make processes frictionless.

Performance Excellence

• Harnessing digital so everyone can optimise business performance: assessing and instilling Performance Management into the core of an organisation.

The key enabling competencies:

1) Agile Leadership: enabling digital by leading with purpose through uncertainty
2) Hybrid Capability Building: enabling digital by evolving a cross-pollinated methodology
3) Technology Partner Ecosystem: enabling digital by forming symbiotic partnerships

As well as working in teams to deliver these solutions, Assistant Managers are also expected to:

• contribute to practice development by developing and bringing to fruition new solutions
• be involved in business development activity
• provide a broad contribution to development of the overall team and support the management team

The Person

We are seeking Operations professionals familiar with Lean, Six Sigma, Agile and digital technology, and with a taste for curiosity and problem solving.

Ideally, you have experience delivering a step change in operational performance through the implementation of digital technology.

The rapid growth of our team offers opportunity for personal development and career progression. We want to support your growth and personal balance, in a way that suits you.

Note, the first question we will ask you will be “Please give three examples of where you have support in the design or delivery of performance change”

Essential experience:

The following experience is essential for succeeding in role:

Understanding of standard improvement techniques e.g. Lean, Six Sigma
Experience being part of a team implementing large and complex business or functional transformations
Experience working as part of a team for project delivery
Experience of developing and managing project plans

Additional experience:

The following experience would be of additional value:

Knowledge of financial business cases for change and rolling out cost restructuring initiatives
Experience of change management in complex multi-business unit / multi-geography environments
Blue Chip, FTSE 100, Fortune 500 company or central Government experience
Experience designing, selecting, supporting and implementing technology solutions to drive operational performance
Developing or working with Decision Support technology (e.g. simulation modelling, predictive and prescriptive analytics, process data mining, interactive dashboards) to drive performance
Experience communicating compelling and well thought out solutions to complex problems

Key Skills:

Project management and delivery. High quality delivery
Relationship development skills with clients and colleagues Drive and resilience
Excellent communication skills (written and oral) Ability to rapidly identify issues and propose solutions, supported by data and analysis.
Excellent commercial acumen and business context. Flexibility
Broad consulting skills, including planning and delivering workshops, structured interviewing, data gathering, process mapping and analysis.

In addition, applicants should be educated to degree level or equivalent.

Location:

Depending on Client location you will be required to travel and work away from home for periods of time and will need to be willing to demonstrate flexibility.

The role will be based in Canary Wharf, London.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.


Purpose

This newly-created role is pivotal in the execution of our internal communications plan and primarily involves managing engagement activities for senior Transformation in the firm.

In this role, you will work closely with the Senior Manager, Transformation Communications to deliver high quality and engaging change communications to our partners and colleagues at KPMG across a range of channels.


Responsibilities

- Support the co-ordination and delivery of our Transformation communications – assisting with key message preparation, writing and editing content, creating collateral such as kitcards, portal Pages, Q&As, etc.
- Help devise campaign activities to communicate the project objectives and narrative
- Support the Senior Manager in the development of the Transformation Communication plan
- Work with the planning team to map change communications and identify opportunities to collaborate, source content and further the corporate narrative through our Transformation
- Manage the distribution of Transformation content through a range of channels and evaluate the effectiveness of those channels
- Project management, including leading the planning and execution of events that increase engagement with leaders and colleagues to prepare and land the change, such as roadshows, town halls and Transformation briefings
- Liaise with stakeholders from across the business as required, including the senior Transformation team to make sure their views are considered in our plans
- Manage creative/production briefs, working alongside in house suppliers
- Collate, share and act upon feedback from employees, internal communication measurement and best practice to improve future activity.
- Work closely with colleagues in the broader communications team to align Transformation messages and activities, and take into account the wider communications agenda

The Person

This is an excellent opportunity for an experienced communicator looking to take the next step in their career. We are looking for someone with significant experience in managing change communications projects and who is happy rolling their sleeves up to get the job done.

It is a varied role demanding a flexible and adaptable approach, as well as sound communications judgment, discretion and an enthusiasm for delivering the tactics. The person will be able to demonstrate great writing skills, strong attention to detail, creativity in driving employee engagement, event management and ideally experience of working with senior leaders. They will have experience of delivering change programmes, including cultural and operational change.


Skills required

- Good understanding of change communications, working on projects that deliver operational, tactical and cultural change
- Demonstrable track record of delivering great communications in a fast-paced and complex environment – with proven experience in an internal communications role
- Great writing, editing and proofreading skills
- High-quality written and verbal communication skills, in fluent English
- Credible in stakeholder management, and able to build relationships with senior colleagues
- Experience of planning and delivering communications events, such as town halls and Transformation briefings
- Knowledge of key communication channels and content development, including email, intranet, film and digital, and face to face (including events)
- Experience of working on internal events, including content development, planning and logistics.
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Ability to think creatively bring innovative ideas to develop and deliver impactful communications
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/Corporate Affairs
- A strong team player who is used to working collaboratively and independently within a high-performance culture
- Energy, commitment and the ability to work at pace under pressure and to tight deadlines, with attention to detail and accuracy
- Ability to manage a number of tasks and respond to changing priorities
- A sound understanding of professional services and/or experience within a comparable environment would be advantageous

The Team


People Consulting is an integral part of KPMG’s Consultancy practice and a growing part of our business. This team help to transform the performance of organisations by changing the way people are led, managed and developed. We do this by focusing on two key areas – delivering the people agenda on large scale, complex, transformational change programmes and transforming the HR function.

In particular, the HR Transformation (HRT) team is focused on the operational effectiveness of the HR function for our clients. This includes: HR Strategy, HR Operating Models, Process Design, Governance, and Technology.

The Role


We are seeking a talented individual with experience leading the delivery of HR Transformation. This includes: HR Strategy, HR Operating Models, Process Design, Governance, and Technology. We are looking for a new Senior Manager who can help drive our continued growth and focus on public and private sector clients in the aerospace and defence industry.

The successful candidate must have experience across all of the following areas:

• HR Assessments: Running HR Assessments which review the current operating environment with the objective to identify issues and opportunities for improvement
• HR Strategy Alignment & Planning: Leading engagements, setting expectations for project scope, timing, resources, and outcomes in line with defining the HR strategy
• Service Delivery Model: Implementing a Service Delivery Model which includes definition, design and implementation of roles, responsibilities, span of control within HR, governance structures, HR Shared Services strategy, development and set up
• HR Technology and Strategy: awareness of HR technology and how it supports and impacts HR service delivery
• HR service delivery model. Experience of leading an HR cloud system implementation is desirable but not essential
• Business Case and Roadmap: Building the business case to demonstrate a value proposition for senior management to make a decision to move forward projects

The successful candidate will be expected to:

• Lead the delivery of high quality client project work for HR Transformation assignments, working closely with colleagues from other services within People Consulting
• Provide specialist HR Transformation advice and work closely with the client leads and team members to successfully deliver project outcomes
• Work closely with the leadership in People Consulting to: drive business growth; deliver outstanding client work; and be the face of People & Change to the external market
• Contribute to the business development and sales initiatives including bid, proposal and contract / commercial negotiations with our clients
• Take a role in the growth of the team and wider practice, sharing knowledge, developing thought leadership and supporting the career aspirations of team members

The Person


We are looking for someone who is a natural team player with a strong focus and flair for people development and team leadership.

We are looking for someone who either holds, or has held UK government security clearance in the recent past to work within the aerospace and defence sector, in order to start work with these clients on their sites as soon as possible.

Candidates should have established themselves in the market place as credible HR Transformation delivery leads.

Qualifications such as CIPD, Occupational psychology, MBA, or Prince2 would be beneficial but not essential