We are looking for Managers to join our teams in the regions. Positions can be based from our London, Birmingham, Leeds, Manchester or Bristol office.
KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and social enterprises to national government bodies and major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
You’ll be joining our Infrastructure, Government and Health (IGH) Operational Transformation (OT) capability, which focuses on transforming the way organisations run in order improve their performance across all aspects of quality, customer experience, staff satisfaction and financial sustainability. Your primary focus will be the Health and Human Services (HHS) market within IGH. Our HHS practice is market-leading and covers a broad range of public sector health and social care clients.
Joining our team will expose you to work on a range of high profile assignments helping providers, commissioners and regulators address their most challenging issues. You will benefit from working with and alongside specialists from a number of disciplines and experts from our Global Centre of Excellence.
Given our position as the leading advisor to NHS and Local Government, we are frequently approached to support the most complex and high profile programmes. Examples of this include our work with stakeholders across Greater Manchester on social care, NHS England’s team focused on NHS-wide workforce challenges, Western Sussex Hospitals NHS Trust (HSJ Trust or the Year), the NHS Leadership Academy and emerging integrated care systems and partnerships across England.
The Role
As a Manager in our growing health and human services practice, you will be central to the development of strategy as well as implementation of large scale public service reform, performance improvement, and transformation programmes.
You will be working with clients from a broad spectrum of organisations including:
o Local Authorities, Combined Authorities, Arms’ lengths council organisations and trusts
o Central Government Departments – including the Departments for Work and Pensions, Health and Communities and Local Government
o National bodies such as NHS England, NHS Improvement, the Local Government Association, Association of Directors of Adults and Children’ services and the Chartered Institute of Housing
o NHS Providers and Commissioners
o Local Enterprise Partnerships
o Registered social landlords
o Emerging Accountable Care Systems or Accountable Care Organisations
o Commissioning Support Units
o Regulators, including the CQC and Ofsted
o Private sector providers of health, housing, welfare and care services
o Charities and voluntary organisations
Successful candidates will work collaboratively with KPMG colleagues and clients to:
o Implement practical change to improve outcomes for service users, customers and patients
o Provide insight based on detailed analysis and international best practice
o Plan and deliver changes to help improve operational performance reduce costs, and increase efficiency
o Assess and advise on the application of digital and technology solutions to solve complex problems
o Introduce and evaluate new ways of working, for example to the workforce, governance and leadership models, as well as core systems and processes
o Reconfigure services within an organisation or more broadly across whole systems, and with partners across a whole place – for example Greater Manchester
o Support the integration of public services on a Place basis including health and social care, children’s services, work and welfare; housing and homelessness
o Provide expertise in prevention, early intervention and demand management
o Support the design and delivery of public service reform programmes
o Move services into alternative settings, commercial vehicles or partnerships, for example developing new models of care.
Typically the role will involve leading a project at a client focussed on developing strategy or improving performance. This a client facing role which will generally mean working with clients in their offices from Monday to Thursday each week. As a manager you will lead a KPMG team and work closely with client teams. You’ll be supported and coached by Senior Managers and Directors in our practice, helping you to deliver the best for our clients, our teams and for you.
Projects also regularly involve working within a wider a multidisciplinary team across KPMG with technical, business, data science, business management, finance or IT skills as well.
Alongside the project work there will be opportunities to develop the HHS OT practice, contribute to sales and take advantage of the extensive training and opportunities working at KPMG brings.
The Person
You will be a talented and ambitious senior consultant or manager with previous operational improvement experience either from consulting or the NHS, local government, private healthcare or life sciences company. You will have the credibility and experience to lead small KPMG and client teams to appraise, plan and deliver complex service change across health and local government. You will have a good understanding of the policy agenda and demonstrate a strong desire to support practice development.
Essential skills:
o Ability to lead KPMG project teams delivering client engagements
o Ability to translate cultural changes into quality, safety, financial and sustainable outcomes
o Robust knowledge of the NHS and plans for its future
o Ability to be pragmatic and innovative in problem solving, including Lean-based Improvement techniques
o Ability to coach others and drive forward a team to successfully bring about positive change
o With support of KPMG leadership, the ability to identify risk and manage commercial and client delivery risks in a high-pressure environment
o Project Management skills including planning and prioritise work within deadlines
The diversity or work, opportunities available, calibre of people you will work with and formal learning opportunities available will undoubtedly help accelerate your career –irrespective of whether you stay for two-years or the rest of your career.