Search results for "Operational Transformation"

Experienced Professional

Customer Centric Transformation Manager

Location: Multiple locations

Service Line: Customer, Ops & Infr

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Experienced Professional

Financial Transformation Manager - Insurance

Location: London

Service Line: Corp Svs& People

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Experienced Professional

Senior Manager - Customer Centric Transformation

Location: London

Service Line: Customer, Ops & Infr

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Experienced Professional

Senior Manager - Corps People Consulting (Organisation Transformation)

Location: London

Service Line: Corp Svs& People

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Experienced Professional

Financial Transformation Manager - Banking

Location: Multiple locations

Service Line: Corp Svs& People

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Experienced Professional

Head of Transformation & Group Corporate Services Communications

Location: Multiple locations

Service Line: Corporate Affairs & Marketing

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Customer Centric Transformation Manager

Location: Leeds, London & Other locations

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a talented Management Consultant with experience in Front Office / Customer Facing Transformation experience to support our People Consulting Corporates clients by applying Business Strategy and transformation expertise, identifying opportunities, and delivering end to end Advisory engagements.

 

You will join an established and highly successful Front Office / Customer Facing Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth. You will be working closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Media and Professional Services.


Financial Transformation Manager - Insurance

Location: London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Job Title/Req Number: Financial Transformation Manager – Insurance, 107880

Base Location: London plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Financial Services Advisory practice function is a cornerstone of our business.  Operating from London we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.


Senior Manager - Customer Centric Transformation

Location: London

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

 


Senior Manager - Corps People Consulting (Organisation Transformation)

Location: London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking talented Senior Managers with experience in people centric large scale Organisation Transformation who bring experience, insight, and energy to drive complex change programmes- ranging from target Operating Model Transformation programmes Change – including ERP and digital led change, Global Business Services/Shared Services transformations, Customer, Strategy led change, and cost reduction programmes. This role will sit within our People Centric Transformation capability. 


We are specifically looking for individuals who have the end to end breadth of culture and change management, organisation design/redesign, and people transition planning to help our trusted clients realise their business outcomes. Individuals must have experience of end to end programmes - starting with change strategy development, leadership alignment, change planning, organisation design, through to full change implementation (people transition, culture and behaviour change, learning). 


We are looking for a leader and influencer in this space who can help grow our people led change practice at KPMG.  This role will be critical to design, deliver and successfully deliver complex people change programmes and support diverse client bases that operate globally, across an enterprise and/or multiple functions (front, middle and back-office) and sectors. 


Financial Transformation Manager - Banking

Location: Bristol & London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Job Title/Req Number: Financial Transformation Manager – Banking, 107528

Base Location: London or Bristol  plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Financial Services Advisory practice function is a cornerstone of our business.  Operating from London we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

 

Head of Transformation & Group Corporate Services Communications

Location: Birmingham, Bristol & Other locations

Capability: KPMG Business Services

Service line: Corporate Affairs & Marketing

Experience level: Senior Manager

Employment type: Full Time

Contract type: Secondment



Required.

Head of Transformation & Group Corporate Services Communications

Duration: 2 year secondment

With the creation of Group Corporate Services (GCS) on 1 October 2025, and all firmwide transformational change agreed and led from within it, we are augmenting the Internal Communication leadership team with a critical new role.

The Head of Transformation & Group Corporate Services (T&GCS) Communications will lead a team that is focused on shaping and delivering transformational change to the firm, while also business partnering the GCS function, to build confidence, trust and pride in the leadership and strategy of this part of the firm.

As well as playing a key role in the embedding and adoption of strategic change and transformation programmes across KPMG, this senior position will work closely with the other IC Leadership Team members to understand the pipeline of change for the firm, be that GCS or Capability led, and create and oversee a flexible resourcing model to deliver change well.

They are accountable for the development, planning and delivery of key transformation and change communications projects in support of our transformation agenda; and high-profile campaigns and messages required to land change successfully and for the long term for the firm.

The role holder is expected to build comprehensive stakeholder networks across the business and lead the team in the delivery of complex messaging and collateral across KPMG’s mix of channels, providing strategic advice, counsel and best practice in the generation and use of different content to deliver sustainable change.

They have end to end responsibility for all aspects of the T&GCS Team, from quality assurance through to performance management and development. They will work with the Heads of Internal Change and Learning leads to land change holistically for our colleagues.

They are regularly required to advise senior leadership on Transformation and BAU comms activity, providing challenge, education and advice.

The role provides an exciting opportunity for a talented, experienced change and communications professional to help shape, grow and develop the T&GCS Comms team and drive a communications programme of people-led change across all areas of the business to ensure that we deliver agains


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