This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

As a result of growth in our business, we have a number of roles across our Financial Services Product & Operational Taxes 
team, which has a diverse client base spanning the FS sector - providing services to banks, custodians, brokers, asset managers, alternative investors, wealth and hedge asset managers and global institutional investors such as pension funds and sovereign wealth funds.  
 
For the right candidates, there are huge opportunities to be part of an expanding business and to progress 
quickly as the team grows. The work is interesting and diverse, getting involved with cutting edge developments 
and working with some of the best-known FS firms as well as mid-size and new market entrants and supporting 
their business as they rapidly grow.

Within Technology Strategy we deliver collaborative team engagements, working together across these capabilities to help our clients get the best from their IT services. We are growing our team to meet an ever-increasing demand for our market leading services and are seeking your relevant expertise and experience to join us.

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.