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Experienced Professional

Manager Operational Turnaround

Location: London

Service Line: Strategy

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Experienced Professional

Risk Function Transformation, Banking

Location: London

Service Line: Operational Transformation

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Experienced Professional

Manager – Cyber – Operational Technology

Location: London

Service Line: Connected Technology

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Experienced Professional

Operational Risk - Assistant Manager

Location: London

Service Line: FRM

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Experienced Professional

Assistant Manager - Operational Turnaround

Location: London

Service Line: Strategy

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Experienced Professional

Manager - Financial Services - Operational Value Creation

Location: London

Service Line: Transaction Services

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Manager Operational Turnaround

Location: London

Capability: Deal Advisory

Service line: Strategy

Experience level: Manager

Employment type: Full Time


Summary

Our Managers bring about value to our clients by delivering quantifiable results at speed. They are adept at working hands-on to build organisational performance, culture and capability. They bring about value to KPMG by demonstrating commitment to our values and behaviours, taking accountability for their results and development, and by playing an active role in the development of the Operational Turnaround practice.
- Hands-on delivery one or more work-stream(s) working with Associate Managers, Analysts and client taskforce members in order to achieve specific time, cost, and quality deliverables
- Bring about lasting change through the delivery of quantifiable results and work in a hands-on way to engage with people and build organisational performance/capability
- Use the subject knowledge and analytical skills needed for such projects in order to support the execution of a short-term business diagnostics, which generate a business case for change and designs operational improvement programmes
Responsibilities

Managing Clients:
- Play an active role in strong client interactions, through preparation, disciplined thinking and clear communication
- Demonstrate the quality of work carried out to the client
- Influence and shape clients’ view of the KPMG Operational Turnaround practice throughout the engagement and maintain/improve our reputation in all client dealings
- Identify and highlight additional areas in which KPMG can add value to the client
Delivering Value:
- Select and use a diverse range of analytical techniques and implementation methodologies and tools to deliver assigned tasks and objectives on time/in full
- Autonomously manage and prioritise own work-streams, working largely unsupervised toward deadlines
- Ensure junior members of the KPMG team and client taskforce carry out actions on time/in full, and to high quality
- Keep the client and KPMG management informed of the project progress, anticipate problems and highlight and act to overcome potential obstacles and maintain quality/OTIF targetsOrganisational leadership:
- Transfer skills and knowledge to junior KPMG team members and client task force through coaching, mentoring, and training
- Feed intellectual capital created during projects back into the KPMG Turnaround and Transformation practice
- Be actively involved in at least one internal initiative in the Operational Turnaround team
- Proactively own your development and support the development of others’
Experience and Expertise
Essential
- Educated to at least Bachelor’s degree-level
- Fluency in English
- Demonstrable operational hands-on experience in a professional environment, either within a multinational or a consultancy organisation at a Manager level
- Good general in at least one of the following areas, e.g. Sales, Finance, Cash & Working Capital, Manufacturing and Supply Chain, Procurement, Lean Six SigmaDesirable
- Fluency in other languages (especially German, French, Spanish, Mandarin, Cantonese, Portuguese)
- Comfortable with a range of analytics platforms such as PowerBI, Tableau, Qlik Sense etc.
Skills / Competencies:
- Engage and build rapport with people from a wide range of backgrounds at all junior - middle management levels
- Build teams and implement through people
- Train and develop client management, taskforce members and KPMG team members
- Work effectively in teams
- Communicate well orally and in writing
- Generate enthusiasm and buy in to the solution thus using the client to implement
- Challenge and act in difficult situations to get positive result, identify potential blockers to progress and remove or avoid them before they become an issue and anticipate/prepare for pushback
- See value in contributions from different viewpoints
- Influence based on fact and generate enthusiasm
- Review progress against targets and change approach were needed
- Coach, constructively challenge, and thereby change the behaviour of team and task force members
- Quantify financial, service and behavioural opportunities and identify actions to release
- Rapidly identify key issues from a wide range of complex data, tell a story and quantify opportunities
- Be persistent and flexible in achieving greatest bottom-line impact towards a business goal
- Take the initiative (as a self-starter) to deal decisively with situations as they arise
- Generate solutions (people, systems, processes) to issues identified in client organisations

Risk Function Transformation, Banking

Location: London

Capability: Management Consulting

Service line: Operational Transformation

Experience level: Manager

Employment type: Full Time


Capability/Service Line Information:

FS Transformation Services is at the heart of delivering large scale, regulatory driven transformation for our Financial Services clients. Our primary function is to drive the delivery and fulfilment of our client engagements, bringing together deep industry experience with strong transformation capability to deliver sustainable solutions that ensure compliance, reduce costs and enhance the customer experience.

In the context of Risk Function Transformation, this means working with our clients to set the mandate and strategy of their Risk Function and realign their frameworks, organisational design and operating models to achieve effective, efficient and sustainable controls.

Transformational Leadership:
- Project, Programme & Portfolio Management
- Enterprise Modelling
- Agile Project Management Office (PMO)
- Design Integrity
- Assurance

Operational/ Regulatory Driven Transformation Priorities:
- Operational Resilience
- Financial Crime
- Digital Operations
- Customer and Regulatory Remediation
- Structural Transformation
- Cost Optimisation
- Process Excellence
- Risk Transformation

The Role
Summary of Role Purpose:
In order to support the growth of our capabilities within the Banking Operations team, we are currently looking to recruit Managers who can make a significant contribution by combining an understanding of the banking industry with transformation, optimisation and programme assurance capabilities.

Description of the role:

Successful candidates will operate as integral parts of the Banking Operations team to deliver the following:
— Managing workstreams or entire projects on Risk Function Transformation engagements through all key stages of a transformation project, from assessment to implementation
— Planning, leading and performing diagnostic gap analysis and assessments by applying industry insights to current Risk functions and frameworks
— Working with other parts of KPMG, including our Risk, Financial Risk Management and Technology Enablement teams, to design and deliver insightful reports and holistic solutions
— Facilitating client workshops to scope and design transformational solutions and work through challenges with client stakeholders
— Building and managing client relationships on projects and supporting KPMG’s commercial position
— Developing and improving KPMG assets, methodologies and tools to deliver consistent, world class operational excellence capability
— Identifying, managing and mitigating programme/project risks and issues throughout the delivery lifecycle
— Actively supporting development of KPMG’s Risk Function Transformation capability and playing an active role in building the community

Role dimensions

Leadership & Management:
Managers can expect to be responsible for their own workstreams and projects, with end to end delivery responsibility including planning and risk management.
Leadership responsibilities include team management on client engagement and internal performance management.
They will also be expected to play a significant role in the development and maintenance of the Risk Function Transformation capability and community within the practice.

Stakeholder Interaction & challenges:
The role will entail continuous and direct client engagement, typically with senior client programme team members working in the Chief Risk Office function as well as the Chief Risk Officer. Our projects are normally carried out on client site rather than KPMG offices and, while many are based in London, they can also be in other parts of the UK.

Impact, Risk, Accountability & Governance:
Our Managers will operate in the Regulatory Driven Transformation connected pillar within Management Consulting, specifically aligned to the Banking Operations service line.

The Person / Experience

Essential
— Managerial roles on risk or regulatory driven transformation engagements with a proven track record of successfully leading client projects across the delivery lifecycle.
— Working understanding of the Risk function, three lines of defence and Risk Management frameworks
— Transformation Leadership and/or Digital Operations capabilities (as listed above).
— Work in or with the Financial Services industry, predominantly in Banking (Business, Commercial, Investment or Retail)
— Leading client workshops to resolve client issues, design an optimised process/control and develop an implementation plan

Desirable
— Deep understanding Risk, Risk Management frameworks and the three lines of defence.
— Working understanding of the role of the regulator (PRA & FCA)
— Experience in Risk Function or Compliance transformation.
— Previous consulting experience, ideally in a Big 4 or other management consulting practice.

Expertise / Technical role requirements
— Significant understanding of Risk and the corresponding frameworks required in the Banking sector to demonstrate compliance, and a good understanding of the associated regulations either UK or globally.
— Strong understanding of Risk, primarily the Banking industry, including its business processes and underlying technologies, and the ability to identify and articulate resultant client opportunities and challenges
— Strong understanding of the key drivers shaping the future of the Banking industry, including regulation and new business models, and resultant opportunities for KPMG

Skills:
— Positive leadership qualities and style that empowers and motivates high performing teams
— Problem-solving and solution design for user/business needs
— Working in multidisciplinary teams in a co-creation environment with clients and KPMG colleagues
— Expertise in core consulting methodologies such as Lean or other process mapping capabilities, business case development, operating model design, strategy development and requirements gathering
— Ability to identify and exploit commercial sales opportunities and support colleagues in defining solutions in response
— Self-starter and strong team player
— Excellent written and oral presentation skills with an inspirational and collaborate style
— Experience with leading client workshops to resolve client issues/challenges, design an optimised process/control and develop an implementation plan.
— Be an active expert within our Banking capability team – supporting the leaders within the firm to shape and deliver our growth strategy

Manager – Cyber – Operational Technology

Location: London

Capability: Consulting

Service line: Connected Technology

Experience level: Manager

Employment type: Full Time


The Role
Using a wide variety of technical and sector-specific skills, KPMG's Risk Consulting group proactively helps clients increase profits whilst reducing reputational, operational, financial and other risks. We are experienced in managing diverse issues including cyber resilience, digital technology risk, privacy, designing and implementing risk frameworks and modelling, implementing cyber risk controls corporate governance, cyber due diligence, deriving value from contracts and much more.

We have a fast-growing team and our engagements often take place in an international context which requires us to provide services across the globe, often in close cooperation with other KPMG offices.
Our services are of both an assurance and advisory nature and include: Cyber Security and Resilience Assessments and Benchmarking, Review, Design and Implementation of Secure and Resilient Business and IT Solutions, Review, Design and Implementation of Complex Privacy Solutions, GDPR, IT Security and Risk Management, Cyber in the External Audit, Cyber Internal Audit, Cyber Due Diligence and Independent Project Assurance.

This role requires previous experience in delivery of Operational Technology Security, with excellent knowledge of digital technology for cyber solutions and cyber risk and controls experience. The ability and credibility to advise our clients to select, design and implement complex solutions within our domains is essential. The successful candidate will be involved in delivery across all our key Corporates clients.

Roles and Responsibilities:
You will be managing the delivery of challenging, complex client engagements for our clients by:
- Proactive management and delivery of large, complex client engagements to ensure the following are carried out:
o Design and approach of services meet client needs
o Scoping and production of deliverables
o Project and financial management
o Review of team deliverables for quality and risk purposes
o Liaising with clients on delivery and implementation issues
- Pro-actively identifying and progressing business opportunities for the long term benefit of both the client and KPMG as well as managing sales activities such as proposal writing and leading client presentations.
- Demonstrating an understanding of KPMG’s broader offerings to enable identification of business opportunities
- Developing constructive client relationships, both inside and outside of KPMG.
- Role modelling risk and engagement management practices
- Monitor and uphold high quality of service and products to clients (internal and external)
- Upholding KPMG’s values by acting with integrity.

Experience and Skills:
A combination of the following:
• Proven experience of successfully delivering Operational Technology services (including implementations, creating business cases and roadmaps, assurance reviews and maturity assessments) to medium/large, multi-national clients.
• Experience in certain key sectors - Corporates.
• Delivered or involved in a number of operational technology and cyber risk management engagements which have included a technology workstream and implementation.
• Experience in transformation and business change programmes.
• Advising clients that operate digital technology solutions on business risks, regulations, controls, benefits, solution fit and typical challenges.
• Functional experience of digital technology solutions (Powered solutions, Cloud Security and Resilience, Risk and Controls Management, Audit Management would be a plus).
• Functional experience of cyber security in digital technology
• Functional experience of risk and controls
• Knowledge and experience of cyber, business and technology resilience
• Familiarity with regulatory compliance models and standards
• Proven communication and presentation skills.
• Proven experience of successfully delivering digital technology risk services.
• “Big 4” professional services or dynamic IT consultancy environment experience.

Qualifications:
• Cyber security qualification e.g. CISSP / CISM (required)
• Information Security auditing qualification e.g. CISA (desirable)
• Degree or Masters qualification in Cyber, Information Security or IT management (desirable)
• Project management qualification e.g. Prince II, MSP or PMI (desirable)


Operational Risk - Assistant Manager

Location: London

Capability: Risk Consulting

Service line: FRM

Experience level: Associate/Assistant Manager

Employment type: Full Time


The Role

Summary of Role Purpose:

To support the growth of our capabilities within the Regulatory team, we are currently looking to recruit an Assistant Manager who can make a significant contribution by combining an understanding of operational risk with regulatory capabilities from design and implementation of effective and efficient operational risk management, simplification and optimisation of operational risk management transformation within Banking.

Description of the role:
— Advising and delivering operational risk client engagements from EWRMF design and implementation (e.g. risk appetite, policies, RCSAs, governance, MI) to simplification and optimisation (through technology enablement) of operational risk management.
— Providing subject matter expertise on Operational Risk and how this impacts the client.
— Advising regulated clients within the financial services sector on the impact of the changing regulatory environment (specifically non-financial risks) and their response to these changes
— Providing subject matter expertise on regulations and how this impacts the client.
— Facilitating client workshops to scope and design operational risk solutions and work through challenges with client stakeholders
— Identifying, managing, and mitigating project/programme risks and issues throughout the delivery lifecycle.
— Developing and improving KPMG assets, methodologies, and tools to deliver consistent, world class regulatory operational risk capability.
— Assisting in the preparation of presentations, training, thought leadership, and marketing materials.
— Leveraging capability experience to help develop our propositions and develop proposals / bids.
— Developing and maintaining strong relationships with KPMG colleagues and building an internal network.
— Keeping up to date with industry specific issues and circumstances and the impact of financial services regulation.

Role dimensions

Leadership & Management:
Assistant Managers can expect to be responsible for their own projects within broader client engagements and be responsible for the planning, delivery, and risk management for their scope of work.
Additional management and leadership responsibility for more junior colleagues.
They will also be expected to play a significant role in the development and maintenance of the Regulatory Operational Risk Function capability and community within the practice.

Stakeholder Interaction & challenges:
Our Assistant Managers will interact with the broader team on a regular basis. There will be continuous and direct client engagement with senior client programme team members working in Risk and Compliance functions and the business. This will often be part of a wider KPMG team operating on client engagements.
KPMG has adopted the hybrid model in terms of ways of working and therefore flexibility will be required between working from client and KPMG offices as well as working from home.

Impact, Risk, Accountability & Governance:
Our Assistant Managers will operate in the Operational Risk connected pillar within Risk Consulting, specifically aligned to the service line.

The Person

Experience

Essential
— Experience in supporting a regulated entity to manage operational risk.
— Providing input on the design of an Operational Risk Framework within a regulated entity.
— The design of an Operational Risk Framework within a regulated entity.
— Working in or with a Risk and Compliance function and/or the business in the financial services sector on operational risk
— The business processes and underlying technologies within the financial service’s sector used to manage operational risks.
— Involved in client workshops to resolve client issues, design an optimised process/control and develop an implementation plan.

Desirable
— Minimum of three or more years’ experience in operational risk management.
— Knowledge of technology solutions that can be utilised to enhance and improve the management of operational risks.
— Previous consulting experience, ideally in a Big 4 or other management consulting practice.

Expertise / Technical role requirements
— Good understanding of the financial service’s regulatory environment, specifically in relation to operational risk.
— Working knowledge of the role of risk and compliance functions of a regulated entity, and the three lines of defence model.
— Working knowledge of the frameworks required in the financial service’s sector to manage operational risk.
— Understanding of the key drivers shaping the future of the financial services industry, including regulation and new business models, and resultant opportunities for KPMG.

Skills:
— Professional qualification preferred, with strong knowledge of regulatory rules and guidance but crucially, practical application within the financial services industry.
— Analytical problem-solving and solution design for user/business needs.
— Working in multidisciplinary teams in a co-creation environment with clients and KPMG colleagues.
— Strong experience in core consulting methodologies such as Lean or other process mapping capabilities, business case development, operating model design, strategy development and requirements gathering.
— Ability to identify and support commercial opportunities and support colleagues in defining solutions in response.
— Excellent written and oral presentation skills with an inspirational and collaborate style.
— Robust and comprehensive report writing skills.

These roles can be based in locations across the North or South of England

Assistant Manager - Operational Turnaround

Location: London

Capability: Management Consulting

Service line: Strategy

Experience level: Associate/Assistant Manager

Employment type: Full Time


KPMG Overview

KPMG is part of a global network of firms that offers Audit, Tax, Pensions & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

As a firm we help our clients navigate their biggest issues and opportunities. We aim to be universally recognised as a great place for great people to do their best work – a firm known for our collaborative and inclusive culture. And we will take pride in driving lasting, positive change in society.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Capability/Service

Line Information:

We are a global practice specialising in operational turnaround and rapid performance improvement. We help leading companies worldwide achieve and sustain real gains across the top-line, bottom-line and the balance sheet. Our consultants immerse themselves in client operations, working side- by-side with people on the front lines of the business to connect their everyday actions with the company’s aspirations. We transfer our expertise to our clients, foster ownership for ongoing improvement, and build a fundamentally more capable organisation.

Our Turnaround practice works with many of the top 1000 companies in the world across a range of industries including Automotive, Aerospace, FMCG, Retail, Industrial Manufacturing, Chemicals, Industrial Manufacturing, Metals & Mining, Private Equity & Hedge Funds, Telecommunications and Utilities.

The Role

Summary of Role Purpose:

Our Assistant Managers bring about value to our clients by delivering quantifiable results at speed. They are adept at working hands-on to build organisational performance, culture and capability. They bring about value to KPMG by demonstrating commitment to our values and behaviours, taking accountability for their results and development, and by playing an active role in the development of the Operational Turnaround practice.

Description of the role:

Hands-on delivery of a work-stream working with other Associate Managers, Analysts and client taskforce members in order to achieve specific time, cost, and quality deliverables

Bring about lasting change through the delivery of quantifiable results and work in a hands-on way to engage with people and build organisational performance/capability.

Use the subject knowledge and analytical skills needed for such projects in order to support the execution of a short-term business diagnostics, which generate a business case for change and designs operational improvement programmes

Role responsibilities:

Managing Clients:


Play an active role in strong client interactions, through preparation, disciplined thinking and clear communication


Demonstrate the quality of work carried out to the client


Influence and shape clients’ view of the KPMG Operational Turnaround practice throughout the engagement and maintain/improve our reputation in all client dealings


Identify and highlight additional areas in which KPMG can add value to the client


Delivering Value:


Select and use a diverse range of analytical techniques and implementation methodologies and tools to deliver assigned tasks and objectives on time/in full


Autonomously manage and prioritise own activities, working largely unsupervised toward deadlines and carrying out actions on time/in full, and to high quality


Keep the client and KPMG management informed of the project progress, anticipate problems and highlight and act to overcome potential obstacles and maintain quality/OTIF targets


Organisational leadership:


Transfer skills and knowledge to other KPMG team members and client task force through coaching, mentoring, and training


Feed intellectual capital created during projects back into the KPMG Turnaround and Transformation practice


Be actively involved in at least one internal initiative in the Operational Turnaround team


Proactively own your development



The Person

Experience and Expertise

Essential


Educated to at least Bachelor’s degree-level


Fluency in English


Demonstrable operational hands-on experience at Assistant Manager level or equivalent in a professional environment, either within a multinational or a consultancy organisation


Good general know-how in at least one of the following areas, e.g. Sales, Finance, Cash & Working Capital, Manufacturing and Supply Chain, Procurement, Lean Six Sigma


Desirable

Fluency in other languages (especially German, French, Spanish, Mandarin, Cantonese, Portuguese)

Comfortable with a range of analytics platforms such as PowerBI, Tableau, Qlik Sense etc.

Skills / Competencies:


Engage and build rapport with people from a wide range of backgrounds at all junior - middle management levels


Build teams and implement through people


Train and develop client management, taskforce members and KPMG team members


Work effectively in teams


Communicate well orally and in writing


Generate enthusiasm and buy in to the solution thus using the client to implement


Challenge and act in difficult situations to get positive result, identify potential blockers to progress and remove or avoid them before they become an issue and anticipate/prepare for pushback


See value in contributions from different viewpoints


Influence based on fact and generate enthusiasm


Review progress against targets and change approach were needed


Coach, constructively challenge, and thereby change the behaviour of team and task force members


Quantify financial, service and behavioural opportunities and identify actions to release


Rapidly identify key issues from a wide range of complex data, tell a story and quantify opportunities


Be persistent and flexible in achieving greatest bottom-line impact towards a business goal


Take the initiative (as a self-starter) to deal decisively with situations as they arise


Implement solutions (people, systems, processes) to issues identified in client organisations



Manager - Financial Services - Operational Value Creation

Location: London

Capability: Deal Advisory

Service line: Transaction Services

Experience level: Manager

Employment type: Either Full Time Or Part Time


KPMG’s Deal Strategy & Value Creation practice is looking for Managers specialising in the Financial Services sector (covering key sub-sectors including Retail Banking, Consumer and SME Lending, Wealth Management, Insurance and FinTech).
Context
The Deal Strategy and Value Creation team – part of KPMG Deal Advisory (~£450m revenue; ~2,500 professionals) – is developing an innovative Value Creation proposition to support investors, shareholders and C-suite throughout the ownership cycle of a Business. This proposition provides our Private Equity and Corporate clients with a holistic, integrated portfolio of implementable value creation opportunities in all deal situations (pre-deal, post-deal, buyside and sellside), underpinned by advanced data analytics, industry insights, strategic and operational capabilities and execution experience.
This team is a cross functional (commercial, operational and digital), agile practice that operates to architect and deliver value creation by bringing to bear the vast array of capabilities available inside the practice as well as the wider KPMG Advisory business (including Customer Experience, Pricing, Cost, Digital Transformation, ESG and Integration & Separation among others).
This role is ideal for analytical and intellectually curious individuals that thrive in a fast-paced Deals environment and want to develop and operate with an investor mindset.

Role and responsibilities
To be an effective Manager within our Strategy & Value Creation team, applicants will be expected to:

• Identify strategic value creation opportunities, lead hypothesis generation, data analyses, manage data requests, complex storyboarding, conduct client and SME interviews, and shape the overall problem-solving approach to develop insights and recommendations
• Manage, coordinate and inspire other members of the team, providing coaching, direction and constructive feedback
• Work collaboratively with a range of practitioners within the Strategy and Value Creation team and wider KPMG advisory team
• Ensure quality control and consulting best-practices adoption (analytical accuracy, best-in-class data insights, infographics, reports and written/verbal delivery)
• Interact with the senior client team credibly and effectively
• Support client development activity including thought leadership, pitches preparation and proposals writing
• Support and take responsibility for leading day to day delivery, working directly with Partners and Associate Partners
• Translate the client brief into manageable work streams
• Understand risk and ensure the Firm’s risk management frameworks are adhered to
• Ability & willingness to travel when necessary

Experience
• Experience of working on a combination of the following Operational Due Diligence, Target Operating Models, operational Transformation, strategic reviews, performance improvement and value creation assignments for:
o Strategy House, strategy or Deals strategy arm of a Big 4 or other consulting firms
o Private Equity or Corporate Development arm of a Financial Services organisation
o Experience and understanding of commercial strategy, industry economics, trends and performance drivers of financial services sub-sectors such as retail and SME banking, consumer and SME lending, wealth management, Insurance and FinTech
• Operational Due Diligence and/ or value creation/performance improvement engagements, working with both Private Equity and/or Financial Institutions is essential
• Understanding of the deal lifecycle (pre-deal, deal and post-deal) with proven understanding of project delivery, value identification and deal execution

Skills
• High-quality storyboarding and written/oral presentation skills with impact, competent in presenting ideas clearly, convincingly to influence senior stakeholders and possessing personal presence, with the ability to earn trust and respect
• Ability to multi-task effectively and balance time between project deliver, proposition development, coaching / training, and business development support effectively
• Proven management of teams, developing talent, developing and delivery of training materials
• Evidence of strong problem-solving, quantitative and analytical capabilities
• Structured thinking skills combined with creativity (‘both brains’ thinking)
• Versatility and desire to be involved in a variety of client engagements and a learning mind-set
• Excellent English written and oral communication skills; other language skills would be a strong bonus
• Working knowledge of Alteryx, PowerBI and Tableau a plus

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